pleasant outside area with pool

gym needs attention

there was an additional cost of 10 euros per night to park. gym was under equipped.

the gym is quite good, equipped with a multi-functional machine, benches, dumbbells, an elliptical, and

pool and gym were tiny

super comfortable room (junior suit in my case) breakfast spa gym can buy a cofee/tea on a floor

value for money. there was a spa too but we didn't use it.

the staff is very helpful and friendly very clean room and suite, great breakfast

breakfast hearty, homely with good options even for vegetarians

as always great to be in this hotel. super service and the breakfast is really good.

the size of the swimming pool but it was ok. nothing measure. .

the location and the pool

the pool was smaller than excepted but it is ok for an afternoon chill.

quite small swimming pool and gym.

24/7 checkin. late check out. parking on the property.

-friendly staff. -clean room. -wifi.

15 pm for the bar to open

no cafe or bar open in the hotel, which isn't so happy to see.

the hotel has a nice bar and restaurant that saved us at our late arrival after a tough journey

hotel was listed as 'pet friendly' but this was restricted to the room

all facilities were in excellent condition & room service was prompt & friendly

the room service food was good

room service could be improved for dinner; small and basic 'ensalada de la huerta con huevo'

the location was centrally located, room was spacious and wifi was very good

the wifi connection in room was terrible to non existing

i left some laundry in the bag provided but the cleaner did not take it

wifi

free wifi, helpful staff

staff was really nice, we made use of the laundry service (which was very efficient) and on the last day we were

wifi wasn t working well.

good value for money, great location, good breakfast. good wifi

wifi almost never worked in our room

wifi in the room was almost useles

good room service you have to put your laundry in the reception and get down to reciption to get

wifi wasn't really good in my room

gym provided is only small and the sauna was not turned on during our stay

comfortable bed. refurbished corridor - classy. train in gym with olympians.

i expected something else, but the bar area might have been a little dull but apart from that there was very

very hot in the corridors and high and expensive laundry and mini bar

small gym, no restaurant option. no tea cups in the room

we had a drink from the mini bar and receptionist was kind enough to not charging for it

one thing: i find the wifi at nh hotels is not as good as the wifi i get at most other places

gym was very small

not too many restaurants around, laundry expensive.

large, clean rooms with comfortable bed. good breakfast and fast laundry service.

close to train station across the road , spacy comfortable junior suits equiped with kitchenate

we received a complementary late check out

the gym was too small.

wifi was stable 99 % of the time

cleaning, good air conditioner, free coffee machine, big beds and wardrobe, huge bathroom, good wifi, helpful

wifi problems with some of our devices. the free coffee is not very good, but can't complain!

wifi kept switching off.

inclusive coffee and good wifi as well as friendly staff

clean, good location, short walk to the beach, pet friendly and excellent customer service received by all staff

facilities were good and our room had its own private deck with pool overlooking the main pool

the only thing would be adding a few extra pieces of equipment to the gym.

pet friendly, with secure outside area attached to the apartment

bar food could be much better, also these rules that you cannot have a proper glass in the garden

wifi was unreliable and required frequent log in

staffs attitude, beds and pillows, and no wifi even though advertised

wifi did not work, so i struggled with communications.

wifi was ok but not the best

have to fill out the whole registration for to be able to use wifi, which is so complicated that you can just

small swimming pool in a rather odd location with little sun, and only in use in full

there is a pool and loungers

bar not open??? very poor wifi neither acceptable in a four star hotel.

there was no laundry service or iron in the room

this time, the restaurant and bar were closed, but we hadn't been forewarned

diner & breakfast

no bar in the hotel. you can buy drinks to take to your room.

l did not like but l would have liked a more extensive evening menu one other thing no cafe or bar through the

was excellent, we got a lot of help from the staff eg, directions, services like laundry, store room, cooking

nobody did the cleaning and changed the laundry in 7 days.

they have no laundry

hotel has good free wifi and tv in every room

- laundromat, supermarket, cafe and bar are within 10 minutes by foot

don't have ironing in the room nor in the room service, the only way is to use the laundry service (no available

this was literally my only complaint but there is a laundry service available at extra cost

the pull-up bar in the gym is loose and thus dangerous should be replaced or repaired

problem is the mini bar empty they didn t put even small bottle of water and the room without bath kit and

not to mention the employees were very noisy and talking loudly in the hallways when they began room service

116 eur for laundry service - really expencive. no pool bar.

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

helpful staff, swimming pool, jacuzzi, gym, nice and clean rooms

excellent beds, good wifi. nice pool area with plenty of seats.

room service and the bar at the pool

big spacious rooms with incredible view, staff were friendly and helpful, food was lovely fresh and

being picky i would say would have been nice if indoor pool opened at 7am same as gym.

the breakfast was excellent-so much choice every day which set us up for exploring

breakfast: very wide range and great quality food

the pool, the level, the room, the view from the room (17th floor), the staff

the walls are very sound-proof and you can hear all the hotel guests doing their laundry and using the toilet

staff was nice, laundry service very quick

we asked what is the possible extra services, she mentioned only laundry (unnecessary for one night for us)

own fault for not understanding- but do not get your laundry done here

great swimming pool and relaxing area

there was no wifi in my room

wifi did not reach very well in the bedroom in all parts

got the wifi to work

it is noisy. wifi is slow

wlan has no internet (use hotel wifi)

laundry is expensive (considering the price) and ironing was really bad

room service delivered an uncooked turkey steak - 95% was raw

like we could've been given a better check-in experience in terms of telling us there was a kids club, and then

the room service menu is also very basic for this kind of establishment

the prices for food and room service was very high.

very efficient and relatively inexpensive laundry service

housekeepers stole my laundry bag from my room

access to gym and swimming pool with a good timing over the day

were disappointed that the outdoor swimming pool didn t open until june as the weather was glorious

the open space close by more than makes up for your exercise needs as the gym is limited

nice breakfast, early check in and late check out available, polite staff

room was great, size, view and bed comfort. pool was nice and great for a short stay.

machines in gym broken

the wifi wasn't great, it seemed to have spells when it just stopped.

is no bar or room service

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

the front desk was very helpful, giving us a map and informing us of where we could do laundry

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

pool was quiet and relaxing, with nice bar facilities surrounding

no one around the bar area to serve, family room a little small

noise because of nearby laundry

clothes, and travel to oceanographic to enter from 8pm and until 12am (slightly cheaper and less kids around,

thanks for your kind and help. my kids like it.

also families with 3-4 kids screaming and running in the corridor at 7am in the morning

also families with 3-4 kids screaming and running in the corridor at 7am in the morning

super comfortable place to stay, loved the ambience, breakfast and location..

the breakfast was the best i've had in a hotel with a beautiful

have been nice to have been offered more tea with breakfast, waited a while when i asked, but maybe i hadn't

so guess that some rooms may be affected by noise from the late night events in the bar (which were great by

we loved the patio view of the beach and the spa bath was wonderful after a full day of walking

and there are not anything to hang out the laundry

breakfast in the restaurant downstairs was very good

beach and if the weather gives us a chance we should have enjoy even the beach, but even have breakfast enjoying

ich was marvelous btw) but it was resolved by the staff in no time

the place was clean and everything worked perfectly (fast wifi, hot water, tv

is not the place to catch up on your laundry needs as the turnaround was 2+ days, but that might have been

had all sorts of issues - the minibar was not working then it was left empty, no laundry service available, no

was no room service and despite putting laundry as a service, when i enquired i was told laundry is done externally

the breakfast was great

couldn't get room service to bedroom

the roof top pool was very small

roof top pool little more than a paddling pool

some noise from the music at the beach bar at the weekend, but it wouldn't put me off booking again

jacuzy also good in the spa area

a pity that the bar and dining area lack ambience and atmosphere

no provision for laundry but may not be big problem as there is a public laundry few minutes of walk away from

they problem is the wifi, it's to slow we couldn't connect when we are in our room

there s a great little bar area which has pool, fuzz ball and some games and chairs for a break

reception staff were very helpful and the bar staff too

a nice choice of typical spanish breakfasts, not much choice of other

fantastic location, great breakfast and friendly staff. the roof top bar was an additional perk.

even though there was a room service, we missed a bit the possibility of a in-house restaurant.

issue with room service which were attended to by the manager to our satisfaction.

wifi quality can be improved

wifi was patchy

and selection, we received a nice surprise for our wedding anniversary, there is a self service laundry right

room was next to the laundry and the storage room, slammed doors since 7 am, spinning washing machine running

location was super (among other things next to a laundry place)

staff are friendly and helpful and their was a laundry service next door which i used and was easy to use and

shown by reception staff or the cleaners to even go look and see had they been rolled up with laundry by accident

the wifi was weak and sporadic but maybe it is just worse on the top floor where my room was

wifi is more than slow and unusable in the room

rooms are huge the shower worked well decor beautiful pet friendly, 10 euros per night the location to the

the wifi was horrible and we saw a dead cockroach on the stairs

they accommodated all our needs, including an early check in

the staff was extremely polite and ready for any answer, the breakfast was very good, the location was a 10

bar fridge was very small and didn t seem to keep drinks cold wifi would drop out

only 1 staff in the kitchen

wifi connection was poor, i would not rely on the wifi if you don t have data

one big room like a studio with kitchen and coffe machine

on site parking, on site food, clean room and bathroom, wifi was good

the pool anf sauna where great

of things: - spa and pool were closed - the usual covid excuse

swimming pool did't work for all our holiday(a week) even information on reception was

very good pool in the hotel

i ordered a beer at the bar and the sizes are quite small for the price

the indoor pool and sauna/steam we had to ourselves

wifi was very slow and occasionally wasn t working in our room which made it very difficult to

too much restrictions about pet

insist you purchase a shower cap for 3 euro and were not there inevenings after 9 - leading to kids flooding

our room was luxurious and the free mini bar was fantastic with soft drinks and snacks

the wifi was a bit dodgy at times.

i know the space is limited, but i would have loved to have taken a dip in the pool if there was more of a

pillows, the closed restaurant, the room service, no iron the room service portions and the cost

room service was too basic and tasteless