frondesk was available at 3 am. nice breakfast, coffee, tee and pool chaise lounges.

poor parking if you are towing a boat

easy on off to interstate. restaurant in same parking lot was convenient.

clean and good breakfast and dog friendly

pet friendly implies

hotel was clean, quiet, and felt new. breakfast was great, clean, lots of choice.

i liked the way the pool and fitness rooms were located right off the elevator

breakfast was fine, just the usual breakfast foods of eggs, sausage, pastries

clean, well furnished, polite and friendly staff, very nice fitness center.

clean, comfortable, nice breakfast, helpful staff

the gym equipment to work. the ice machine on my floor was broken some of our stay.

the breakfast buffet was excellent

hot breakfast, turkey and pork sausage but sadly no bacon

very great location and can park full truck and

the parking isn't the best when towing boat.

i had left for a few hours and thought i'd left my wallet in the laundry room he was very rude in saying no he

excellent location wonderful staff really clean rooms great swimming pool

i realize that this is up to the travelers to pick-up after their pet, never-the-less, it was disturbing

that the pool was closed already

pool not useable, and breakfast selection could ve been a little better

no directions on the signs on where the laundry is.

the only concern i had our entire stay was the laundry room smelled like weed

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

comfy beds and the pool/hot tub were nice

pool and jacuzzi

and the free laundry is a huge plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

i appreciated the free laundry room (good quality washers/dryers)

free laundry and gym are a plus

of room with a full couch and kitchenette and the cleanest bathroom/tub i've seen in a hotel for a long

the pool temperature could've been a bit warmer!

have a person taking care of the breakfast not rude; guests do not deserve that, even more kids

pool was cold.

enough parking spaces doors were a bit tricky at times to get into room

we rented specifically so my kids could swim and we couldn't because the heated pool was freezing, and they

the next room was 2 down from laundry room, the noise woke me up the first

need a quarter machine for laundry and one dryer didn't work, but everything else was great

laundry room only took quarters and no machine for change

clean, modern, wonderful breakfast & friendly staff.

pool was cold

laundry room, fitness room, my room

to many stores and restaurants bed was super comfortable and a large variety of items for breakfast

suites with full size refrigerator and kitchen

great breakfast, nice clean room. good outside area for pets.

was not clean; no forks in kitchen; weird collection of kitchen supplies

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

modern, awesome king loft room very functional, bright parking lot, close to shopping and restaurants and car

our kids got to enjoy to the pool

i traveled with my dog and i was told the place was pet friendly however there was nowhere for my dog to go to

delight after a 12-hour drive to relax with my golden retriever quietly at my feet in the lovely bar and enjoy

having a kitchen and full sized frig

i thought breakfast was excellent from the quality of the quiche to the old style bagels

all of the breakfast

the pool was down for a broken part, was accommodated with the other 2 hotel pools close by to use

great breakfast, large rooms

wifi

rooms from noise in walls, did not get room cleaning service, noise in hallways at night, dogs parking at

dirty , pulled back the covers to see someone hair in the bed the shower had a used bar of soap

i love the idea it has a pool and fitness center

no breakfast. have a small food venue for purchase. do have a bar with cocktails

room functionality was great. love having dishes and a functional kitchen.

the included breakfast was varied, great and in a comfortable dining room with a fireplace, very cozy

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

limited breakfast due to covid 19 virus.

was kind of hard to find since it is tucked back behind other hotels & parking is very limited

cleaner laundry area. washer had gunk in it as did dryer.

laundry facilities. 26 quarters!!!

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

needed a chair in laundry room. you could hear road traffic

seemed like maybe people using laundry that weren t staying there

i didn't have time for gym, laundry or pool but, those areas looked well cared for

laundry bags in rooms would be nice as well

the rooms were clean and nice and breakfast was good

open area down by the pool has a grill, chairs, a fire pit, and picnic tables

the outdoor pool and location.

i was disappointed we couldn t use the pool this time.

old noisy aircon, pool out of use

no parking

pet charge was very acceptable as compared to the competition

pool is too small to swim in

is a hot tub if you would like to use it and a guest laundry

the laundry was far away from room

the laundry dryer was inop and not labeled

laundry facilities aren t great

laundry facility was out of order, and we had a lot of laundry to wash during our 6-night stay

he is kind, hard working (i checked in at 9pm, to then see him smiling while he was preparing breakfast the

the breakfast

i wasn t interested in breakfast but coffee

the breakfast seemed like an afterthought with no cups for travel coffee

were migrant construction workers that were staying there and drinking beer and urinating in the parking lot at

coin laundry needs to be electronic

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

breakfast was safe

breakfast and dinner where above average and made for a nice easy stay with two kids under the age of 10

my kids said drury needed an icee machine haha!!!

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

bigger laundry facility

great location and easy access to knoxville. huge parking lot. good breakfast

super easy to find. great parking lot for large vehicles.

room was excellent & while we did not use the bar or restaurant this time, i really liked the availability

amentities...gazebo, firepit, ev charging, laundry and pool.

laundry and gym were closed or out of service

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

clean! updated. great parking access. breakfast wait staff very friendly and helpful

the gym was closed due to renovations, we could go to a neighboring hotel & pool needed a clean

having free laundry was a very nice extra

laundry room free

all good , staff so friendly and the kitchen lady at breakfast was lovely .

small parking lot

staff were friendly. pool was cold but operational. food was decent. parking was easy.

laundry room on same floor as my room

happy to have a laundry after a day of rowing too

washing machine was out of order in the laundry facility.

i like the outdoor pool and clean rooms.

breakfast was amazing! enjoyed it all.

was right from laundry and right beside the house keepers area very noisy

happy that they were able to serve breakfast again

was good, indoor pool was amazing, beds were comfortable, staff was friendly and facilities were clean

friendly staff. great breakfast. beautiful room. great location.

the hotel was clean and the pool enjoyable

also, guest laundry is extra-you would be better off to go to the local laundromat

no hot breakfast, pool and gym were closed

if it didn't rain all week,i loved the pool,i usta be an old life guard

there is plenty of parking, the location is great, and the rooms are clean and comfortable.

full hot breakfast. 1st one all week.

great since we needed some warmer clothes free parking and easy drive to many

good breakfast

we knew the breakfast would be a frozen jimmy dean breakfast sandwich due to the pandemic, but we didn't expect

was a little tight with the kitchen at the entry and next to the closet

good location to american science museum nice amenities with outside areas pool and fire pit and front

no laundry

the laundry equipment is not being cleaned. ice machines are not on every floor.

guest laundry room was clean and very

the desk staff was very helpful and the guest laundry was

the entrance to parking lot

no quarters for laundry

laundry area was

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

we love the lady from the kitchen that takes care of the breakfast.

the pool was closed.

to many trees close is on parking lot

the hotel parking lot is well lit

the gym was equipped but the bike interface was broken

easy access. plenty of parking.

free parking and breakfast included

no laundry service option

laundry facilities great

the pool is beautiful and so is the outside

com said that this hotel had a game room with a pool table which it does not

the breakfast was much better than average; custom cooked with a number of healthy choices

kids loved the pool

really no true restaurant or bar at facility

the parking was challenging

parking no continental breakfast

breakfast very expensive, bar very expensive

a man was shot and crashed into i think six different cars in the parking lot, laundry area on the second floor

laundry is expensive and dryer needs to be cleaned

staff, the bed very comfortable, room closeness to the exit, they have laundry facility.

upstairs though they were a bit pricey but super convenient if you didn't feel like finding a laundry mat

they have really good coffee. pool area was clean. having a customer laundry place awesome

easy access from interstate 40 and plenty of parking made it convenient

it wasn t clean and bad breakfast

breakfast area closed too early. (at 9:30am)

everything was great but need meat in breakfast

not upgraded and simple breakfast

laundry only had one machine for size of hotel which was out of order

the breakfast presentation and cleanliness was a step ahead of all other places and i had been on the

& personally to me the parking spots were slim so it was difficult finding spot that gave my suv the space i

great view and optional breakfast for people who don t eat pork

wish it had outside poolud83dude30

breakfast was excellent. people were friendly

2 doors from inside/outside hotel in rooms. convienient with pets

everything was awesome, staff was friendly, breakfast was good, overall a great stay

clean, comfy room, mini frig and microwave, breakfast and free parking

was given a room that was not clean because i had a pet

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

the laundry room,snack machines,soda machines,ice machines,fridge.

the pool was the only thing likeable is the pool

everything but the pool

all parking is under surveillance

all was excellent, laundry, all round,,everything so good.

a dryer was out in the laundry room

no room service ok with that, no in room coffee, breakfast over priced

clean, comfortable, quiet and pet friendly. what more could you ask for?

very clean property. great bar and food.

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

breakfast was nice and the laundry room very helpful

if your traveling with kids for a tournament steer clear of this place

roaches we arrived late, and had to pack our kids up and move hotels after being there for 10

comfortable beds and they offer smoking rooms on one floor so they could accommodate all members of our extended

staff was nice, laundry facilities available, location right off interstate,

i saw a mouse in the laundry room

came with our three kids for a family wedding and our entire stay was great plenty of breakfast options and the

the parking lot was clean

was a really nice experience for me and my family, i definitely enjoyed my stay my kids love the

hotel was very clean, friendly, safe, close to the expressway and had breakfast

parking was very limited due to several vehicles towing trailers which used up several spots.

provided us a room with a great view of the parking lot so we were able to keep an eye on the bikes breakfast

parking lot lighting was poor.

rooms were clean and breakfast was excellent!

i must have been on a pet friendly floor, my room had a bad oder of dog.

bar &food delicious

also, not very family friendly great if single, married couple with no kids or kids older than 13 any younger

nice rooms, stable wifi

even better, was the hotel's pet friendly attitude

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

pet fee was $50.

the lobby was very inviting and honestly we spent majority of our time enjoying the pool table and games the

check in, and more transparency online regarding pet fee

my kids enjoyed playing downstairs at the pool table etc

no laundry bag available

gym is small but had everything you might need - a few treadmills, spin bikes, yoga mats, free

valet, romantic turndown service, the drawing rooms (drinks and food were great), room

i brought my own cellular wifi so didn't use house free wifi except for in the drawing room and that was fine

was no room service menu in the room or info on where ice maker and other amenities were

, and ryan , chance and austin at the bar

cleaner hotels in which i ve stayed, room was tasteful and in good shape, comfortable bed, no pet or other

knoxville calls itself dog friendly but charges a hefty $100 fee for pets and limits where you can take them on

also that the pool was close i understand maybe because of the virus but the gym was still open ud83eudd37

was late, i was sitting in the lobby, thinking i was waiting on a table, only to be told that the kitchen had

fee too high for pet to stay

accommodations were terrific for us and our pet

we stayed here the previous year for a gymnastics competition and rebooked because we had such a good experience

would have liked to have some menus for that restaurant and/or other nearby options, since room service isn't

room service was wonderful and the beds felt amazing!!

big guy in the library bar was rude to us twice. once to my girls and then to my husband and i.

upon arrival super friendly staff!!! property super clean . bar and restaurant super service!!!

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

smart room that catered for every need from the well stocked mini bar right down to a shower

i love the speakeasy bar inside the hotel as well

lack of laundry facilities is only negative.

the hotel needs a guest laundry facility

spending time stress free with my kids and husband

and they had a really nice spinning bike in their gym

very pet friendly