upstairs though they were a bit pricey but super convenient if you didn't feel like finding a laundry mat

was expired food left in the refridgerator empty cig packets and the room smelled of old laundry

need to place laundry bags back in the rooms

disruptive neighbors, lack of laundry services and clean linens/trash bags and toilet paper, the tv had awful

location,price,pet friendly,elevators,laundry room,friendly staff

gym was awesome

great room, love the gym, bar is great, and all the details of this hotel is wonderful

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn t wanna go to bar area

pet-friendly also

bar &food delicious

no laundry bag available

ordered breakfast through room service

although it does not have a dining room, room service meals are excellent, and there are also many restaurants

the bar had the best drinks and comfortable atmosphere

gym is small but had everything you might need - a few treadmills, spin bikes, yoga mats, free

cleaner hotels in which i ve stayed, room was tasteful and in good shape, comfortable bed, no pet or other

nice bar area

excellent restaurant and bar and service.

knoxville calls itself dog friendly but charges a hefty $100 fee for pets and limits where you can take them on

lack of amenities like a coffee maker in the room and room service is not offered on weekends.

no laundry service option

laundry facilities great

the breakfast was much better than average; custom cooked with a number of healthy choices

nice pool and gym too

the pool and gym excellent

the carpet was soaking wet ny the window and air conditioner. and the pool was freezing.

pool was a little cold and when we booked our room we requested a check in time of 3:00-4:00am we

very clean and great location right off the highway. parking was a bit hard for late arrivals

remote only worked 2' from tv, lacked adequate parking.

parking was a bit hard for late rrivals

lack of laundry facilities is only negative.

the hotel needs a guest laundry facility

i used the gym

the room service !!!

pet fee was unfortunate but reasonable and still a good price overall

upon arrival super friendly staff!!! property super clean . bar and restaurant super service!!!

big guy in the library bar was rude to us twice. once to my girls and then to my husband and i.

the wifi was very slow. it would have been difficult to do any serious work using their signal.

there were no negatives. a grab bar in the bathtub would be helpful for safety.

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

i also find that the pet fee is extraordinarily high compared to the fee i pay at other accommodations

the bar needs a blender. lol

pool was only 3 feet, no hot tub, king bed was old and uncomfortable, room could be updated - more

nice outdoor bar space with a fireplace

for pet fee not explained in booking

free parking and breakfast included

friendly staff, wonderful indoor pool and exercise area, and great breakfast.

was very friendly and helpful with parking our moving truck

pool could be bigger and warmer... so needs a hot tub

i didn't use the pool, but it looked clean

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

laundry area was

no quarters for laundry

the wifi is easy to connect, fast and reliable

only very minor downside was my wife couldn't access the wifi.

there was no microwave in the room. they did not have a guest laundry facility.

no self service laundry

pet friendly

how pet friendly it was and the nice room

lobby, wonderful staff, excellent location, spacious and spotless room, excellent gym facilities

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an

breakfast was good

good breakfast , hotel was really clean.

large studio, beautifully decorated! excellent breakfast!

i had a special request to get a frying pan for the kitchen as the only provided pans were pots

needs more of a bar than the brightly lit bistro.

i loved that it had a starbucks and a bar located inside.

the bar was a little bit overpriced- $30 for two glasses of white wine:) but definitely will stay again

loved their well-equipped gym

bar downstairs for food was slow

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

breakfast was nice and the laundry room very helpful

the kitchen area

well lit parking lot

excellent breakfast.

a dryer was out in the laundry room

all was excellent, laundry, all round,,everything so good.

the last holiday inn charged a $30 pet fee, this one charges a $50 pet fee.

nothing really. wish there was a pool but some of the hotel is under construction

there is no breakfast being served and the pool is closed.

staff was nice, laundry facilities available, location right off interstate,

i saw a mouse in the laundry room

breakfast and accommodations were top notch.

it was clean, friendly folks, lit up parking lot!

her name) instructed us to park our pick-up truck right at the front door overnight because the parking lot was

pool and pool area was very well kept

pool a bit chilly, but kids didn't care

pet friendly

the room was clean, the breakfast was great!

clean, helpful staff. pet friendly

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

very helpful especially the morning breakfast lady

clean. fun atmosphere. gym

people that's where their when i checked in where great so kind so helpful rooms where great pool inside was

great breakfast

guest laundry room was clean and very

the laundry equipment is not being cleaned. ice machines are not on every floor.

no laundry

the desk staff was very helpful and the guest laundry was

location is great and you can enter the parking lot from the front or back road which makes it much more accessible

the laundry room,snack machines,soda machines,ice machines,fridge.

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

the air conditioner was nice and cool and the pool was so refreshing.

all parking is under surveillance

parking lot could have been a little bigger

laundry service should be updated

that the rooms were clean and had a laundry to wash and dry our clothes

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

cut above the standard continental breakfast at most hotels

very clean rooms,really nice staff,great breakfast,good location

plentiful parking, friendly staff and an attractive facility

charged me 120+ for my animal when it said pet friendly never again. ever! lied

we love that there is a year around pool and hot tub

laundry and gym were closed or out of service

amentities...gazebo, firepit, ev charging, laundry and pool.

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

great location, nice pool and good value.

amentities...gazebo, firepit, ev charging, laundry and pool.

bigger laundry facility

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

was fine, pool was great, hot tub perfect and parking was close, safe and plenty available

ask if pool was open they said until 11and it was already 1045 told us they would leave open longer for us

my kids got blamed for other people kids running up and down the hallaway

coin laundry needs to be electronic

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

i love that this is a classy hotel, and they welcome pets

and the best it was pet friendly

convenient, quiet, nice breakfast and friendly staff.

breakfast was good

men grilling and drinking in parking lot

the breakfast seemed like an afterthought with no cups for travel coffee

i wasn t interested in breakfast but coffee

i didn t go to the fitness area so idk if the pool was open or not

the laundry was far away from room

the laundry dryer was inop and not labeled

location, on site laundry and a hot fresh breakfast

and that the laundry room facilities did not work great, they barely got the clothes clean and the dryer did

is a hot tub if you would like to use it and a guest laundry

we arrived about 9:30 pm and went to the pool

gym was small but decent, one of the machines wasn't working and not clearly marked that it was out

any one s fault but the fire alarm went off at 4:30 am and i went out to the parking lot

the pool and hot tub were closed. it would have been nice to know in advance!

pet charge was very acceptable as compared to the competition

i didn't have time for gym, laundry or pool but, those areas looked well cared for

laundry bags in rooms would be nice as well

need a better breakfast

my kids pulled the sleeper sofa out and it had not been stripped of the sheets

parking was free and plentiful

cleaner laundry area. washer had gunk in it as did dryer.

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

needed a chair in laundry room. you could hear road traffic

seemed like maybe people using laundry that weren t staying there

laundry facilities. 26 quarters!!!

staff was friendly and helpful, room was a great size and comfortably furnished, bathroom and kitchen were well

limited breakfast due to covid 19 virus.

the breakfast

i know it can't be done, but parking was tight because of other hotels nearby.

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

the rooms were comfortable and clean with free wifi

the basketball court across the parking lot was a great way to spend time outside as well

quick check-in, convenient parking, bed was comfortable.

it is a little bar with heat and eat junk you pay for

pool was dirty, breakfast was a couple small things in a bag

i thought breakfast was excellent from the quality of the quiche to the old style bagels

the pool was broken and being maintenanced when we arrived

parking is easy

kitchen was helpful for dinners

if you're weekly they don't supply you clean linens an there is no laundry here on premises

it was the end of the world when i was asking them for new pillow case and sheets, there was no wifi in the room

was nasty roaches in it and in freezer no toilet paper microwave didnt work the tv didnt work no wifi even that

complimentary breakfast was just right

no lobby, no pool, no fitness area

no lobby, no pool, no fitness area

pool was dirty; room was not available until 2 hours past check-in time

hotel staff and shuttle driver were amazing

on sight laundry is a bonus

on site coin laundry is a nice touch

no laundry facility available - was offered private laundry was for $30

the laundry service was useful as we had all just been camping

liked the pool & hot tub

good they have laundry facilities

the rooms were very nice our room had a nice view of the mountains, the pool was clean and has a laundry area

fridge didn't work for days and spoiled my food. heat didn't work either . laundry didn't work.

laundry service is available

laundry and garbage: i was asked to bring the dirty laundry , means used towels and garbage to the

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

i didn t have plans already i would have stayed in the hotel they have plenty to do pool table fire pit

nice bar area as well

pet fee was higher than i expected, i kneo it doesn t say an exact total so i looked at reviews

was extremely helpful and kind, and the pool was nice and was well-stocked with pool toys for kids and the

air conditioner sounded like a laundry room running all night noisy unit.

it was great to have laundry room for guests

shuttle hours limited so no option for early flights or late arrivals, but we researched ahead of

there were no towels for the pool or gym

ev charger requires a difficult app, the bathroom wallpaper was peeling, and there's 0 reason at

laundry room, fitness room, my room

very clean, good breakfast, nice staff, pet friendly

very patient with our crazy kids

the buffet staff was rude to us when we were just searching for a little something for our kids to eat

so much parking space, easy to get around hotel, cozy and staff was absolutely incredible.

we went to the lobby where the receptionist was alert and offered us the laundry room (without windows) to stay

when you're traveling with kids having a hot meal at the ready and included in the price of your stay is

the parking space wasn t big enough.

clean rooms, pleasant staff, free parking.

very clean, nice room and beds, free breakfast, great value.

on site laundry would be super convenient

no heated pool or fitness center or laundry facilities

i was able to check in early and it is pet friendly which was a plus

i was never informed of wifi password. location was a little hard to find.

reserved a regular king smoking room and a double queen smoking room side by side, but the regular king smoking

no laundry facilities which should be a given next to an airport

nice facility and room. bad wifi.

parking was a long walk but was free.

said their shuttle was unavailable without offering any recompense like a $5 credit for an uber

room service was prompt and food was good

the location, the laundry facility, the fact that you could take the stairs and skip the elevator, and having

missing laundry bag and cleaning could be better.

spacious room, great breakfast, friendly staff. liked the proximity to the hwy for traveling.

the pool had cooler water temps and chemicals were stronger than expected

parking is a challenge.

my husband fell and hurt himself in tbe laundry room wet floor and no wet floor signs

there were roaches in the laundry room where the ice machine was and there's junkies hanging outside the hotel

cold a/c, fairly quiet, fluffy duvet, good wifi

walls in room were dirty and the non smoking room, reeked of cigarette smoke

we originally got the king suit smoking room but it wasn't cleaned so he said he'd put us in a different one,

she had told us on our check in, the breakfast and pool hours, locations of ice machines and laundry rooms, and

staff , breakfast was good , if looking something decent to spend the night this is the place

was no early morning shuttle service even though the hotel is very close to the airport

close to the airport with shuttle service.

the hotel was very nice. we really enjoyed the pool and the room. the location was convenient.

nice pool and hotel gym

the kids loved the pool

the breakfast was great and the staff were all very nice and welcoming

extra pet fee

room, the staff, the breakfast were all wonderful

the free breakfast wasn't much.

speed of check in and checkout. breakfast

parking lot was in pretty rough shape still from a snowfall days before

the pet fee for one cat for 35$ was acceptable

location and breakfast

and the free laundry is a huge plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

i appreciated the free laundry room (good quality washers/dryers)

free laundry and gym are a plus

wonderful hotel. great breakfast. dinner there nights of the week too.

perfect location, easy on n off highway. clean room and breakfast was great!

indoor pool

everything from the breakfast to the smiles whenever we walked past the staff.

breakfast could ve provided different options. there wasn t anything wrong.

were many different breakfast options

need a quarter machine for laundry and one dryer didn't work, but everything else was great

the next room was 2 down from laundry room, the noise woke me up the first

laundry room only took quarters and no machine for change

indoor pool

closed wifi network would be nice.