we were placed next to an exterior door that slammed all night and next to the laundry room that was in active

no guest laundry.

clean lobby and rooms. christmas decorations. breakfast was good too. loved the pool area.

the gym, the pool.

parking is a bit off and the surroundings at the back is untidy

the bar is rather dark and smallet it's a pity you can't see the grounds from the bar

also, the pool was very refreshing

from the room with a jacuzzi and fireplace and comfortable bed, to the beautiful location and beautiful barn

the breakfast was superb.

could use an indoor pool. things like that. that's the only thing i can think of.

although the room appeared to be renovated on arrival there was a hook by the spa tub that was extremely loose

plenty of parking

i did not like the$25 pet fee for one cat. i think that is too much.

arrived later than we had hoped so learning they had a bar and food available was nice

spa tub was small

it would have helped to utilize an on-site laundry area, and the hallway carpet is ready for replacement

parking lot was a little tight but we still found a spot.

the indoor pool

the pool was closed next day kids were disappointed

pool was small but perfect for a quick dip with the kids

breakfast was great, the room was nice and comfortable and clean

the pet policy is high compared to other locations.

the breakfast was not great the protein selection was

also possibly a few more options at breakfast

very clean, new, great fitness center.

had laundry on site

we enjoyed the hot tub and the breakfast was delicious

felt new and clean with breakfast that exceeded expectations

was clean and spacious, overlooking parking lot so our car parked right in front of our room

would like chocolate milk at breakfast for the kids

only the next day when the laundry lady arrives at 9:00 am we would be able to get it

when in the bathroom in our room; the staff came in the room to get the towels for laundry

dryer in guest laundry was out of order

washing machine in the laundry facility did not work

it was beyond her kitchen duties

my room was next to to laundry room and the washer and dryer kept me up all night.

easily accessible front desk, doors, laundry and elevators

used a laundry room and washing machines were filthy

the morning clerk was not the friendless. we were there 17 days the laundry room never worked.

very pet friendly. would have liked to have fresh fruit.

the kitchen is always the best. love being able to make hot breakfast in the morning.

there wasn't much of a variety at the breakfast

cozy room and clean, good breakfast, friendly staff

nice decor & decent breakfast options

breakfast: young lady in charge not proactive and not service oriented: at 9:10, items are missing

breakfast was good.

i got a standard room with a view of the parking lot and i-78

great breakfast but i was surprised there was a charge

breakfast buffet, night club was ok

large parking lot

had piles of laundry and garbage, which was left there over night

for a book in the room that would tell me anything about features in the hotel even if only laundry but there

walking by the laundry room was also the smell which traveled down the hall

i had to go to the laundry for more towels with the representative and take them by myself to the room

minor flaw was the room was close to the laundry room

pool was closed but that was because of covid so not the hotel s fault

the food, the pool, the decoration of the hotel

there were roaches on our kids bags in the morning

indoor pool

skiing and snow tubing at bear creek bound, perfect location and a hot tub and wonderful pool

they even had a water slide that kids and adults can use

pool with slide was great for the kids

very good. ladies staffing breakfast were very cordial.

for instance, letting us into the pool & gym area in a timely manner since it meant getting the front desk

was great, pool is awesome the kids really enjoyed the slide

staff was great especially the breakfast crew, they were very helpful

pool experience!

the gym had a lot of equipment

hot breakfast

there is laundromat and free breakfast included from 6-9am

downfall near laundry room for housekeeping they kept door open so heard a lot commotion

i asked for a non smoking room

kids in room above us kept running in the room keeping us awake

smoking in front of entrance, no other entrance from parking lot other then front desk, offered juice and coffee

actually had a whole floor of smoking rooms

and shuttle service

wifi did not work

we also went down to use the pool rooms hot tub, what a great choice it was spectacular

the pool was amazing! the breakfast was super yummy!

loved everything except the pool and hot tub weren't working but it was taken care of by the hotel

the room was exceptional ud83dudc4c laundry facilities on site, along with a fitness center and pool

nice breakfast great to have access to laundry

the laundry room the washer and dryer could use an up grade.

free laundry facilities

gym/ laundry room wasn't cleaned and their was a leak on the floor

the breakfast had a great selection of food. all was delicious . it was very clean

to use the pool but it didn't open until 10am (and we got in too late on arrival day), with kids it would have

it was a mini-suite with full kitchen, living room and bedroom

room came equipped with a full kitchen and all cups, utensils and pans needed to make yourself at home and make

pool was great

i wish the pool was opened a little while longer that 11 pm because we like to swim late

cons: bed could have been slightly better and wifi was around 15mbps

the hotel was pet friendly

kitchen was very nice

pool, breakfast, parking

on the first night we found there was no laundry bag

not sure how safe that is for you but kids still had a blast in the pool

main road signage for the hotel and the road to the parking lot could be better lit.

it had a restaurant and bar in it.

24 hour gym. great view

pool, laundry, microwave, refridgerator

hotel was a really great value for the money, frequent room service, nice facilities and pancakes

the wifi too slow

they came to clean my room the day i left which i didn t like cuz i ask for room service

also the pool was down my entire stay

no guest laundry available.

no laundry room or pool

no laundry room. :(

only plus i would like to have is a laundry room for wet clothes

need to have pool and guest laundry

room service available after 11 although the book stated it was available direction on valet ticket

a lot of choices for the kids

the bar staff was top notch

the continental breakfast was lacking...a lot.

quiet, friendly staff, modern rooms and lobbies, good wake up system, good room service system, good food prices

, fantastic decor , bar area with top shelf liquor, breakfast-lunch-available adjacent to bar, laundry service

restaurant and bar were excellent

there were no paper towels in kitchen, that would have been helpful

the room service was delicious

no utensils or menu for room service

clean and new furniture. free guest laundry appliances.

the location the space free laundry

i love the convenient laundry facilities as well

cozy room, free laundry, friendly staff, access to the computer free of charge, and nice view.

clean and free laundry.

room kind of small. no bath tub. no on site laundry.

plenty of parking

1 reason we're going back) -modern bathrooms (very important) -appropriate gym for the value -fantastic view

not enough parking space

pool closed