hallways downstairs near lobby open doors in several of rooms were open storage and supplies and laundry

laundry room didn't say how much it cost, i put a quarter in each slot but it wouldn't work

other than that the room was nice, clean, & was able to do laundry however $3 to wash laundry is not bad

kids were disappointed that the pool was closed, that was the only thing i could complain about

parking was limited due to construction equipment taking up parking spaces

the breakfast buffet is exceptionally good and the staff is wonderful

the breakfast was great

did not like the eggs but the rest of choices for breakfast were excellent.

the indoor pool was to cold.

great breakfast too

laundry room was below us & on saturday night (overnight) all i heard was water running, stopping,

we unfortunately were right across the hall from the laundry facility or housekeepers closet

no laundry facilities

as i was grabbing all my items i walked past the laundry room and the manager was speaking to a co worker in

the breakfast was great! the bed was very comfortable and pillows too :)

i would have liked more breakfast options and the pool is really small.

quick check in complimentary breakfast and coffee in location

i would have liked more breakfast options and the pool is really small.

was kids at the pool when we took our kids in, they was grabbing kids and throwing them in,one was even telling

breakfast. brad!! nice room. would come again

and it was $10 to do one load of laundry

one room smelt like disinfectant another smelt like burnt laundry

guest laundry was available.

laundry room

noise from the laundry room in the king suite

there was no guest laundry available

the pool was closed unfortunately but it was getting renovated

nice staff, very accommodating with early check in!

indoor pool good breakfast

the pillows were horrible. they allowed kids to just wander the hallways all night.

sized rooms and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free

parking lot was horrible

was being renovated and the construction materials and dumpsters took up a lot of parking

great breakfast

and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free breakfast,

no onsite laundry

environmentally conscientious: no single use plastic toiletries, reasonable laundry intervals

only thing we could say that needed changed would be the pool needs a heater

very clean staff fantastic breakfast good

the hotel was just ok. the parking was inconvenient and dark. the room wasn?t very clean.

housekeeping was not available to change the bedding so someone from laundry came

no laundry bag

our room was missing our luggage rack, laundry bags, and do not disturb sign

gym is poorly maintained

the carpet, wallpaper, and bathroom fixtures seemed outdated and overused

the laundry was not working

i also used their laundry facility while i stayed for 4 nights which was another bonus for anyone that doesn

we are old. some of the kids racing at 10:30 pm were irritating.

easy to get to the hotel and free parking

breakfast ok, nothing to write home about, but not too bad

comforter (apparently nobody does laundry on sundays and they don't have extras)

the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

there was a male staff member pushing a laundry cart, he was walking behind my son and i

it smelled in the room like dirty laundry

a lot of late night activity in the parking lot made us wonder about drug activity

i asked for smoking room but had no idea, it would smell like 30 ppl were in there smoking at one time

once i arrived i asked for a non-smoking room because my son who smokes did not accompany me and they told me

it was quite obvious that smoking is regular

then he argued with me that i was in a smoking room

smoking room_ cleanliness- tile floors were filthy, hair on shower wall, dusty, bedside table had

only disappointment was that the pool was very small

door wont shut, had to use the doorkey to block the lock to be able to shut it, there was no parking, lot

the pool was perfect for my family. very clean. very nice staff. great location!

the friendly staff, and the delicious breakfast options.

outside the pool area was extremely wet however i do understand with having pool access that's to be expected

the parking lot needs replaced

the staff, especially the person making breakfast was very nice and polite.

the breakfast was great. being able to get away and spend time together was nice.

breakfast was well done and kept very neat and clean

the parking is sketchy and kinda creepy area

we had to wait until laundry was done

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

location was sketchy pool was closed due to covid

as i was checking in i asked about the pool, it was my daughter's birthday weekend and she wanted to swim most

good location, friendly staff, quality breakfast.

only negative thing i can say is that i wish we could have stayed longer to enjoy the pool, hot tub & fitness

convenient to our destination. quiet. clean and decent breakfast

there was a free breakfast but we were leaving at 3:30am that next morning so they had carry out bags for both

the location the pool workers was very courteous

breakfast a little lacking

clean, close to where i needed to be, laundry available, full size iron and ironing board.

clean updated pet friendly multiple dinner options within walking distance staff was kind, efficient,

i thought it was rude and petty considering all the food was out and ready

airport shuttle did not start until 10 am so i had to pay for lyft

staff was above and beyond, the hot tub and pool were huge, the breakfast was delicious and a lot of options,

they also had a complimentary breakfast that was awesome

nice hot breakfast

room was very nice and clean and tidy very nice kitchen at set up

pool was nice

check in, friendly and helpful employees, superb suite complete with kitchen, clean, good breakfast

guest kids keep beating on the doors running and throwing fruit and sticking gum to other guest

have to pay for quick wifi, which is the last thing i want to do while in a hotel away from home

the breakfast was good but yall need more of a variety of food.

great location! 24 hour shuttle to and from airport! very clean!

best breakfast i have ever had at a hotel and included in stay.

shuttle runs on demand

the pillows were soft. great fitness center. convenient location.

clean, nice and helpful staff, excellent breakfast, very good location if you want to stay near the airport

excellent staff and great service. it is right at the airport and free shuttle starts at 4am.

the pool was freezing cold.

the room was ok, but it was across from the housekeeping laundry facility and they were up early and were very

called to the front desk and asked what floor the self-service laundry was on

breakfast to go early in the morning is a nice touch

close to cmh, with an excellent breakfast. nice staff.

love being that close to the airport, being able to leave my car at the hotel and use the shuttle back and forth

- laundry service was very poor - lobby a bit cool - value for money ok but not great

dong who went out of the way in helping with quarters at the laundry

the hotel was clean and quiet. room service was very quick.

pool is very small and the gym is not well-equipped

hotel is right next to the airport with an on-call shuttle to the departure gate

very peaceful no wild kids running hallways

no room service (food)

the front desk person didn't give me any information about breakfast or room service

airport shuttle. clean, comfortable, good tv channels.

convenient to campus, great food and room service

the laundry machine was

on the way to the room staff had the laundry room door open and there were people standing outside of the

we did not get to use the self-service laundry because the dryers were un-serviceable.

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

still had trash and dirty laundry

ample parking. great water pressure.

no continental breakfast and a sub standard gym

shuttle to easton. driver was ver friendly and it was very convenient getting to easton.

the hotel has a swimming pool and a gym

friendly staff. free shuttle to airport

we especially loved the kitchenette

was clean and comfortable, staff was very courteous and accommodating, food was good, nice pool

our family also enjoyed the pool

the outside is very well kept, simple parking

our kitchenette had many crumbs on the floor

my daughter loved the pool and i enjoyed the hot tub

area, when eating breakfast the unopened carton of milk was spoiled, out steaks we ordered from room service

the bar had happy hour with complimentary drinks for guest and a great hot and cold breakfast

it would be funny if not such a poor reflection on an iconic brand hair in kitchenette

kids used jacuzzi like a baby pool all night

i arrived all of the dirty laundry was laying all the way down the hallways in front of every door

are perfect just that refrigerator and microwave were not in the rooms and no laundry

door didn t close room had drawers open when we arrived bed was rumpled laundry cart was outside of our

wendy s, jimmy john and tim horton s at the base of the parking lot

was redoing the parking lot was a maze to get in and out. but it was making it really nice!

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

also had the mornings breakfast which had a lot of options from omelets, waffles, potatoes, bacon and even

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

don't like styrofoam plates and plastic cutlery in the breakfast area

the pool was being repaired but was completed before the end of our stay.

the laundry facilities

my room was next to laundry room used by very loud associates throughout night and early am!!

the room was clean, the bed was comfortable and the breakfast was great.

more furniture needed at the pool.

didn t like that we wasn t able to connect to the wifi

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

in my bed room its complet for cooking and laundry

good gym and the self-laundry facilities

there is also laundry and the receptionist have coins to change

the laundry service as my clothes came back with a 'damp' smell

quality of everything except wifi

my kids enjoyed the pool and there plenty of amenities

room service were excellent

i loved the free wifi and

came home with my young kids and wife from the hockey game and there were at least two homeless individuals

we got full size beds instead of queen and were uncomfortable all night (we traveled with two kids)

room service was fast and staff was nice, the room was clean

we have three kids would have been nice to have known

price and pet friendly

i ordered room service on my first morning and was pleasantly surprised by how quickly the staff member

restaurant was moved to bar for that evening and bartender never came back to take our order for 20 plus minutes

pool wasn't as clean as it could be and the pools area could use some sprucing up

room service breakfast was very good

the roof top pool was amazing and a highlight to our trip

a laundry list: - an early entry was submitted and confirmed from management on three different

enjoyed coming back from the kiss concert and relaxing with a few drinks at the bar afterwards

were suppose to do for showers and using the bathroom and she said they made an agreement with a gym a couple

i believe it is the only columbus downtown hitel with a full kitchen

we were in a suite and living area an kitchen were cool but bedrooms were too

is very elegant, the room service has a pepper crusted ribeye that is something special, employees we helpful

the bar was so crowded and only had 2 bartenders that it took 45 minutes to even get a drink

the bar is fantastic, and was very busy on a friday night, not just with guests, but people who work in

was our 55th anniversary and we were upgraded to a beautiful king suite, rose petals on bed, complimentary bottle

there were families with 3 kids and 2 parents i noticed they put in a 1 kind bedroom

the description boasted of the many restaurants including kids meals and room service

rooftop bar had excellent downtown views

warm interior, restaurant on site, bar on site, coffee shop onsite. it was lovely.

the description boasted of the many restaurants including kids meals and room service

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in

wasn't available we had to get up an extra hour early to feed kids before the competition i had to pay an extra

room service menu, but no prices

the bar/cafe area and pool

i travel with swim trunks and used the hot tub in the pool area

staff was very helpful room service was amazing.

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

they have a wonderful roof top bar and walking distance to the short north

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

and also maybe put a laundry room in the laundry service is to

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

rooms, plenty of places to eat, bar inside, close to nationwide arena for events and very kind staff

the breakfast buffet was great

it met my expectations. rooms with excellent infrastructure, gym good.

even the trush not removed, the floor it's not vacuumed we told them its not clean and i have kids however didnt

rooftop bar was incredible, amazing food and drinks and even being packed service was still very quick

rooms are awesome and the option to pay for late check out is the best

location, restaurant and gym all excellent.

no free breakfast and no free wifi unless hilton member

there is no guest laundry facility, something that all hamptons usually have

no laundry available.

i was traveling with three young kids by myself, and i loved how close it was to the convention center without

too pricey for such an average room no view no sofa no kitchen and no room service

streets were filled with unaccompanied kids and the entrance to the hotel was blocked and we were not able to

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

was nye, so before calling it quits on an already late night we stopped at the hotel bar

bar in the hotel could be a little bigger and better service

just wwould think there'd be more muffle being a spa hotehotel

breakfast at the soul bar was delicious

gym was clean and well equipped

laundry machine doesn t have timer display.

pet fees should be mentioned on the website and not after you already book the room and arrive at

they are pet friendly so i can always bring my dog

smelled like old gym clothes, could use a good cleaning

brightly lit parking area

no laundry facilities on property

was poor did not have anything my grandkids were interested in except milk. nothing hot

breakfast was delicious and convenient with kids

great staff, good breakfast

guys going door to door selling drugs, lack of parking spaces, loiters in parking lot

no not really i m just doing the laundry and groceries shopping

hotel has a very nice bar area with outside patio

the pool room was not very clean.

i love kids, but when you go to get away with your spouse, you don't want to be woke up at 6am from kid's

the gym is nice as well

bar tender was sweet and fun to chat with

the hotel is designed to feature the bar and lobby area and provides a great social atmosphere

we had to walk all the way around through the bar just to get back to the pool to get our stuff

room was right across bar with loud music that plays until around 2 a.m

loved the pool

we prefer an actual bar like you used to have as compared to the food/ small bar combo that only seats 3 people

nice location, plenty of parking

the kids down to the pool and room was very chilly

location. pool.

they didn’t serve breakfast

crossing to parking garage and lifetime gym was a bit out of the way for the suite location that we had

location, breakfast, friendly staff, clean comfortable room, kitchen if needed.

everything was excellent, parking availability too

breakfast was nice and different options each day

outside lights on at all in parking lot or at doors

the room we are in is bedside the laundry area and it is kind of noisy.

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

room was comfortable and clean, the location was great, good access to parking

the pool was small but better than no pool at all

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

additionally, i would have loved if there was a place to run a small/quick load of laundry

we would have liked laundry facilities.

only bad thing is the laundry is in the hotel across the road

wifi extremely slow

everything the pool the breakfast

from the pool table and bar to the self-serve gas grills and pool, it was absolutely amazing

the comfort, the breakfast, and over family experience

the kids kept taking all of the towels and throwing them on the floor as well as taking our reserved

the bar and outside area was very nice and relaxing

the kids really liked the breakfast and no complaints from the hubby

were a few cockroaches coming from the kitchenette sink in the middle of the night

stayed in a king king suite excellent good breakfast great staff

staff were friendly. kids enjoyed the pool.

shops, restaurants, and fun places for the kids