the breakfast was very scarce: coffee + two pieces of bread.

gym was available

the gym is a good addition

included an excellent full breakfast, a gymnasium

spa was closed, could hear the staff in the room next to us.

i had some trouble with the wifi.

easy to find. secure parking.

and the stairs are killing you no good for people on week chairs or kids with strollers no good wifi got never

she was waiting for us at the door and kindly guided us to the parking area, checked us

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

breakfast was amazing as well, and i appreciated the fact that they let me do a late checkout

temperature wasn't warm enough and, other than breakfast, lunch options could have been tastier but i know i'll

we like the indor pool and the garden area that had a very colonial style.

the architecture, antiques in lobby, restaurant, pool and staff.

then we took our toddler to the pool which is indeed very nice however ice cold

pool was warm and clean, furniture was old from 1960's, this is somtething that is most like the

water in the shower was cold and the swimming pool was cold water

parking is on natural soil and got muddy after the rain that day

the front desk staff not to helpful the room service bad

claimed to be pet friendly but it was a nightmare

keycards had to be reactivated every day, hard and old mattresses, poor wifi signal, outdated tv, bar closes

the pool is cold

i also appreciated to have secure parking

the breakfast was really good, buffet and with a lot of variety

breakfast was very good

excellent breakfast with plenty of hot and cold choices

staff ,service, breakfast

breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child

pool water temp - in the bathroom, nothing to but your stuff (toothbrush

- there is a pool, but the water water very cold

pool wasn't clean

cold swimming pool

- hot water for shower: be patient, sometimes takes 3 minutes - parking

familiar spirit - business trip, breakfast starts at 7:30am, we had to left hotel at 7:00 am - most of rooms

no gym available, pool in reparation process a cheto in my room, no wc paper at my room

the parking lot is on the back of the hotel and no one helps you with your baggage

location was excellent. excellent breakfast. will definitely book this hotel again

clean, great location, excellent breakfast

the bar with the blue velvet comfy chairs

hotel offers water, coffee, tea and laundry service

social hour, kitchenette, laundry facility

my older son loves the small gym and i appreciate the spacious laundry room

hotel room had a full kitchen and it was super clean. nice shower.

for 65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast

great staff,comfy bed, good water pressure in shower. good kitchen area.

the reception told us that they couldn't do anything about it,since it's a problem with the new laundry service

hotel also needs to change laundry service

there was a burnt smell to the laundered items in the room which was the biggest turn off of all, laundry funk

there was a parking space just below, so we had easy access to our vehicle and the included breakfast was great

they also had a decent selection of food and alcoholic drinks for room service for lunch or dinner, we did not

great facilities that include a nice gym, pool, spa, restaurant, and more

gym machines to old

the pool area was not clean and overcrowded

liked the covered pool

pool and hydro pool are advertised as heated, but they were both very cold during our stay

hotel is not a pool hotel

nice terace near the pool

comfortable hotel, clean. room service was good and staff were courteous.

hugo on the bar took excellent care of us

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

staff is very friendly, reasonable breakfast

everyone from the valet parking attendant, the front desk staff, the restaurant (especially the woman who makes

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

front desk staff, the restaurant (especially the woman who makes the omelettes is always great) , room service

breakfast is too expensive

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

staff from kitchen / restaurant were too kind to offer me a pill and baking soda

also a pet friendly hotel

staff from kitchen / restaurant were amazing, they remembered my preferences for my everyday breakfast and

parking was super uncomfortable

the gym was small and did not have any mats for working out on the floor.

location, parking, facilities and the design.

comfortable and having an ac was a plus, great breakfast and friendly service all over.

breakfast with different types of food

the breakfast and the location were really good. just few steps from down town

fresh coffee in the morning, and a speedy laundry service

great to have parking and the coffee was a nice touch

private parking

perfect location great staff good wifi unique design specious, clean room night guard comfy bed, quiet

comfortable beds and free wifi

com , it clearly mentioned wifi available

the rooms were so small and old the breakfast was so terrible !!!

and upgraded our breakfast to a cooked one

left at 6 am so we never had breakfast ,but we have stayed here a number of times as it is a great location to

were not clear about breakfast for kids under 2 years old

beautiful building, clean, good service, breakfast very good

they took our laundry at 2pm and had it returned to us the same day for a great price

large bed, good wifi

wifi was decent

its a nice hotel, with really helpful staff. the wifi works good.

pleasantly surprised by the room service quality

staff, nicely designed room, comfy bed, warm shower, good location, good wifi

wifi did not work

excellent breakfast service.

breakfast service was a bit chaotic with lots of people but not much organization so getting tea

it was a good clean room. they had free laundry service.!

maybe need to have a variety of breakfast

free coffee and espresso 24 hours, and there is a breakfast cafeteria, but i didn't have the time to stay for

oh, and the private parking seems and feels very secure

the location was great. i did not have breakfast

parking they would not be responsible for tha car during the night the car was parked in their

utensils at breakfast

lady at reception was extremely helpful, sorted out some laundry for me and gave me very good advice on how to

we also got our laundry done ( 2 weeks worth on a motorcycle) and the hotel quickly called a service for this

the parking and the romm is small

the free parking was excellent it's off site but you just call 30 minutes before and it's brought to the

is no wifi, no window, no a thick blanket

the wifi code kept changing

wifi reception was poor in my room

is good but does not include any hot chocolate for the kids, which does not make sense

the room had no windows outside, only intothe inner corridor. no gym, no pool.

great hotel in a great location. comfy bed. nice staff. secure parking.

no in-house laundry

claims to be a 5-star hotel and they don t have a pool, a gym and the spa is a room

were given an upgrade as the tv and wifi weren t working in the room we booked

bar, spa were not open

wifi barely worked in our room

the wifi

wifi was really bad especially in the room

room service food was amazing at a reasonable prize, the decorations are gorgeous and interesting

the gym is okay

a hand soap bar was taken every day and replaced (not always) with a new one

i had laundry done

was a confusion about the laundry services and we ended up not being able to get it completed despite requesting

staff wasn t very helpful with questions and there laundry services are extremely expensive

evrything is gorgeous, from the rooms to the patio, swimming pool and restaurant

kids were very happy to explore the hotel and look around for the art pieces

staff helped me get express laundry service

valet parking is useful, however, you have to count with 20 mins or so due to traffic, so ask for your

loved the proximity to centro. loved that it had free parking. price was good for location.

many hotels in centro historico it does not have a parking lot at the property

wifi was very strong,

limited breakfast options, the swimming pool is a plunge pool at best

swimming pool was closed

the hotel s breakfast is simple but delicious

the staff was helpful and breakfast was excellent

liked - location, the apartment, the breakfast, the architecture of the hotel dislike - the gym

is great from the time you get to the hotel valet parking is great then checking in is fast and they direct you

our steaks with room service the first night were not hot and pricey for no vegetables or a side

the hotel is close to the center (5 min walking) and has a very close parking spot included

breakfast was included in the price of the room, and we loved the dining room, and returned for a

there is a really good breakfast service and they have a good entertainer at the terrace bar on fridays

pool inside the patio is very warm and clean with tables around to enjoy some drinks or food

i called for room service at 7 pm and the told me it was closed, had to go down and order in person

pool not clean as it could be

pool was filthy, they had just redone the finish on the tile work filling the pool with debris

the kids loved the pool and the overall feel of the hotel.

hotel staff helped us arrange a laundry service and deliver the cloth to our room, which is excellent for the

friendly staff, spacious rooms, wonderful amenities, fast wifi, hot shower, nice restaurant - recommend

wifi is great too

the staff was very friendly and helpful and we loved that it was pet

very clean, nice ambiente, kind staff, super wifi, great location (cathedral, restaurants)

clean comfortable beds good breakfast

has private parking but guests are not allowed to park themselves, you have to give the key to the valet and

not so friendly at the breakfast, breakfast also very small, the included one

wifi was not working for my phone, and we tried everything

breakfast was good

they also provide a laundry service for a small fee

laundry service available at a reasonable price

wifi was ok, but not great

the wifi was very weak - don't stay here if you need to use wifi.

wifi was bad

dn t needed it, but beds were changed every day) delicious bakery just across the street, laundry around the

perfect bed for dreaming sleep, silent room, good wi-fi, parking place

big plus was the free parking lot

location and free parking

the wifi was spotty and frustrating to use.

when i had a issue in the bathroom,no help from the staff to get transportation around the city,wifi slow,room

it made it very hard for the kids (and us

was hard and very uncomfortable, wifi was sohen it worked, breakfast selection was poor food did not seem

good breakfast though small selection. very comfy beds. secure and good room cleaning.

more breakfast variety

the parking lot.

was hard and very uncomfortable, wifi was sohen it worked, breakfast selection was poor food did not seem

entrusted my laundry to the hotel after the reception suggested they could do it for me rather than me have to

room was comfortable and the wifi worked well

the wifi hardly worked

and the hotel wifi are avialable at the center s cafes and restaurants

lack of hot water; slow wifi (3 mbps)