i liked having laundry available to guests. bed was comfy and it was quiet

my family loved to pool and hot tub

and he pocketed the pet deposit and refused to give me a receipt for it

the wifi is non-existent

them closed and use a shoe to hold them shut since i was on the first floor and didn t want the parking lot

no extra blankets or laundry bag

the pool was closed and it did not say it on the site.

it was clean, overall facility was very pleasant, breakfast was good & staff were nice.

pets cost an extra $30 per might per pet and they don t tell you that when booking

excellent breakfast and coffee

only thing, i didn t like was that they didn t serve breakfast the bar closed on sunday and monday

it was close to the gym

out of water in the gym

the pool was bigger than most hotel pools

very clean facility and great gym

and they have a nice laundry center

no employees for the bar to be open.

pool, room size, breakfast, cleanliness

staff is great, breakfast is delicious, kids love the fitness center, rooms are comfy and big

it was 8:30 at night and we had four kids 4 and under who were over tired

it was pet fee was quite high

while all other establishments around had parking lots that were completely cleared, hampton's was not; the

parking was good

only reason for the 7 rating is because we purposely booked the hotel due to the heated pool

covid safe breakfast option was very generous and delicious

the kids loved the pool, the size was great compared to other pools we have been too in the past

pool was nice

breakfast was delicious

parking lot was not plowed (more than 24 hrs

breakfast was really good

we mentioned this and cjj mentioned they are a pet friendly hotel, so if we had any issues with the room to

convienent and nice breakfast offerings

location, room was super spacious, staff was great, breakfast was good

pretty sure i was right above the laundry room

room was next door to laundry shoot

clean, nice pool area, great staff, good beds, great breakfast, quality bath products

i liked that the facility was clean. i also liked the complimentary breakfast.

the kitchenette cupboard had a bowl of moldy food in it

i didn't get to use the pool or restaurant but it's okay, the hotel was clean

pool, friendly staff,

were on the 4th floor, and there was i guess a group kids staying on the same floor as us, they ran up & down

parking lot on the south side

pool was closed.

once in the room, it was noisy because i was right next to the laundry room

was concerning that the lock on the door from the patio to the pool didn't work with our room keys

pool too small to do much. would like a hot tub

the lights in the parking lot and on the hotel we're out

the breakfast has many delicious options

excercise room and laundry area were excellent. breakfast was very good despite covid.

convenient pet friendly

breakfast was fast and convenient

pet friendly

we didn t have the breakfast

breakfast was exceptional. bed was comfortable.

kids loved the room- great travel experience

immaculately clean, easy parking, safe and convenient location.

was vary loud kids running around the halls half the night. being loud

free parking was a definite plus compared to the downtown locations we stayed at in the past

) called front desk to ask abt laundry

breakfast was good! kids liked the pool.

the breakfast was good , was kids enjoyed it

the breakfast was good , was kids enjoyed it

we live an hour and a half away and had kids doctor's appts 2 days in a row and so we decided to get a motel

fixtures, sink drainage issue, average breakfast, out-of-service laundry, outdated gym, and slow wifi

room smelled like mildew. on site laundry not working though advertised on website as available.

the pool was being worked on...so the kids had to go to the hotel next door for swimming.

the free hot breakfast was nice

free parking

my room was close to the elevator and laundry and the sound from the hall was loud

rooms are large, queen beds very comfortable, clean. breakfast was excellent.

friendly staff and good breakfast

supposedly was suppose to end at 10pm gym was dirty with no towels and wipe down sanitizer told the front

very nice place to stay while traveling, excellent breakfast

they had all accommodations. laundry, breakfast, washer and dryer, and even a can opener.

to walk down long hallways to get to the laundry or ice machine

room was not clean, actually had to move rooms, laundry required 3 times of drying a small load $6 and the

the kids loved the pool

despite my request for room service, it was not fulfilled, and i found the staff unresponsive to my needs

cleanliness, indoor pool, breakfast

was impressed that there was a kitchen for the price we paid.

the full kitchen

breakfast was good. liked staying by the pool. bed was comfy.

they loved the roomy pool area and the hot tub

the laundry room/ice/soda machine were out of order

one staff member charged me for laundry powder another did not

room was quite clean and there is a laundry on the side (extra charge

and laundry machine were broken, breakfast wasn t ready one hour after breakfast time had started,

laundry room wasn't working

sleep very uncomfortable in bed , due a lot of xtra chemicals n laundry cause of covid ( we asked the staff

better breakfast for kids to pick from

it was a to go breakfast due to covid, it wasn't totally bad

the pool was not filtering properly and the surface of the water was gross, so my kids couldn't enjoy

people and we were 4 including a 2 and a 5 year old who slept on the king bed with me but had my kids been bigger

when checking in, he told me he doesn't know much because he is usually the laundry guy

after calling the main hotel # & waiting 20 mins, worker came stumbling out of laundry room, obviously had been

it was nice having kitchenette/laundry facilities

too much detergent in laundry had over-powering smell

it was nice having kitchenette/laundry facilities

laundry was done to get additional washcloths

the laundry on site took extra washes and drying cycles to complete three days of laundry

had towels or swimming towels available , they gave us laundry shout to clean the jetted tub

free wifi and parking and location.

hours of pool

the laundry was free and conveniently located next to the fitness center

breakfast, social, laundry and pool. plus the staff was great.

good breakfast, free laundry, clean comfortable rooms

free laundry room usage, breakfast was great. lobby, outside patio area was very spacious.

breakfast was really good and a nice fitness area. free laundry as well.

original request from housekeeping was they needed to do laundry

was told they were in the laundry never in my life have i stayed at a hotel and not had the

smell constantly couldn't use washer they constantly washing sheets and towels in guest laundry

there is one laundry unit on main floor $4 to do and machines are ancient

one night when my husband and i came back to the hotel, there was no parking available

they had my check the offices and the laundry area where absolutely no one was found

onsite laundry was great

they also have an indoor pool, and my girls absolutely loved it

stay in indianapolis frequently and have never been charged over $50 for a pet fee

breakfast

in this hotel, 2 things during my 3 day stay: first i got a room that was not cleaned up, second laundry items

rooms wasn t ready at 4pm, hallways were dirty with laundry, bathroom wasn t clean

parking and kids running around the hotel

i like the pool area and the breakfast & the spacious room and balcony veiw.

room service, i was not told that i have to request the room service cleaning the night before, my

the staff were all super helpful and friendly, there's washing machines onsite for you to do laundry, and the

front desk associate sent me to a gym where i could supposedly work out for free because i was staying at the

no hot tub. pool only, but very nice!

after a day, the tub should be dry instead it a small pool of water in the middle

pool was closed - not for covid necessarily because it had no water in it and looked in disrepair

in addition, the laundry facilities by that entrance created unexpected noise

free laundry is a plus

great pool and hot tub. nice laundry facility

took 4 of my kids to the museum in indy, this hotel wasn't too far and it was away from the city in a quiet area

have stayed here a few times and we enjoy having our kids come to visit us and swim in the pool

the fitness center and pool were small but sufficient for our needs too

the fitness center and pool were small but sufficient for our needs too

they share a swimming pool and parking area

organized from desk staff. fresh breakfast and a very nice shower

nice breakfast including a kitchen cook who prepared eggs and pancakes as you like them

breakfast was just toast and yogurt. they ran out of everything else

breakfast- needs more food options.

parking lot was a little small, but we did find a spot.

rooms/facility were clean, they have a strict policy for quiet hours which was wonderful, the pool was clean

wifi and internet service seemed a bit slow and spotty

didn’t like the thin doors, where you could hear kids running around

everything everyone was great , staff were exceptional, rooms were clean, breakfast was great

the place smelled like marijuana for the first half of our stay. wifi was very slow.

the very friendly staff, their knowledge when asking about things around town, and the breakfast

no room service on out room

no wifi due to recent storm

the pool and hot tub were very clean

laundry facilities are very substandard

clean and they offered the soda and popcorn bar, free cocktails (3) for an adult guest, and have laundry on site

was comfy, laundry facility was clean and the hotel staff was helpful and friendly

liked that there was a laundry facility i could use at the hotel

the breakfast and the dinner

free laundry machines

clean and kitchen

we had a parking pass, so parking was no issue

room nice size, kitchen nice.

lots of furniture outside in the parking

breakfast was more than expected!! it was great

the most friendly staff ever. front deck and breakfast folks all very nice!!

the pool was great and the whole facility was clean

pet friendly was first priority. breakfast was very good, eggs and potatoes

nice pool, clean, friendly staff, pet friendly.

the pool ,the kids liked

having a bar was a nice extra

bedding, pool, firepit on the patio & the hot tub.

the main reason we picked this hotel was one the price and the second was for the pool for the kids

wifi was a little slow

sheets smelled like dirty laundry

second room was adjacent to the laundry room and there was an intermittent grinding kind of noise that was

i love everything there. although the huge pot hole in the parking lot isn't really bad on cars

the breakfast was excellent and hot

was that the room would get a marijuana smell from some other rooms once in a while and the kids were like what

floor, the ice bucket top was dirty, the bathroom shower curtain had mold at the bottom, only one laundry bag

a few things needing repair were ice machine on our floor and laundry facilities

the rooms are very nice and they have a very good breakfast available in the dining area.

no free breakfast

loved how attentive and welcoming the staff was. pool was clean and relaxing.

blanket and was told that they had none available but they would bring one to the room when the laundry was done

they did allow us to check in 30 minutes early and an hour additional late check out with no additional fees

the staff was very nice and breakfast was good.

professional & friendly staff. clean. decent breakfast. indoor swimming pool. parking.

ill be back plenty of parking

they do have 24 hour laundry

laundry facilities and cheaper than some laundromats

it was comfortable a very large bathroom free breakfast

staff and pool

covid breakfast sucks..

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

the furnishings were comfortable and the breakfast was

the breakfast wasn t what i expected, but still good.

pool was not open

over priced pet fee

we used the laundry and fitness center and everything was clean

the laundry was missing. the tub was stopped up

no guest laundry

nice room. good breakfast . friendly staff.

smell came out of as the construction crew staying there so kindly left their door open for our kids to smell

did not take advantage of the gym or breakfast so can't comment on that

the variety and the breakfast was good

no pool available at this time either

free parking

the pool is indoor

this is very hard on pets feet

they were able to accommodate an early check in, and that was great.

the room had a full kitchen and was beautiful

* booking site didn t mention the $75 pet fee in the description for hotel

hot breakfast was available every morning

no pool or laundry facilities as was pictured but understand new renovations

no laundry facilities

staff was very friendly especially the kitchen staff.

location and plenty of free parking

breakfast was good for a quick meal

the breakfast is amazing. loved the breakfast tacos.

parking lot was extremely icy and side walks were not shoveled

complimentary breakfast served from 6a-9a...would have liked it to go a little later.

everything except parking

saw 2 roaches in kitchen

very clean and had guest laundry complimentary

hotel was super clean and the guest laundry was free

free laundry an good customer service

light from the parking lot plus the morning light impeded optimum restful sleep

clean rooms, clean bathroom, friendly staff, good wifi, good breakfast, nice pool, good available parking,

laundry service is outsourced and takes longer than expected

we also use the spa next door and had a great experience

love the fog glass window between the shower and bedroom - just can't share this room with your kids

location is amazing, easy free parking

bars and restaurants could have stayed open later

i wish there had been laundry services available on the weekend.

laundry

not enough coffee in the room. no room service.

hold have expected it, but due to a wedding and some sort of youth sports tournament in the area, parking was

i also liked that even for how big the hotel the pool was never full so my kids could swim and be safe

room by noisy guest laundry very disappointing

free laundry, a great pool and starbucks

and don't get me started on their laundry room

the front desk staff was friendly and my kids loved having the starbucks in the lobby

room service was tooo expensive

laundry list of excuses and even started to explain it was my fault for wanting to swim

their indoor pool closed during our stayed. and need more smile serving customers.

cleanliness of the hotel and there free breakfast

i could not get the wifi to work in my room

adequate parking

front desk staff threatened me when i repeatedly told her that her laundry room had problems such as dryer vent

i wouldn't return, especially with kids

the far walk from the parking lot to the front door.

disruptingthere was a big group of young kids were running around, making noise, and acting as if they owned

it is very modern and new, starbucks was a bonus, and the pool was fun for the kids.

had the room next to the laundry room

laundry facilities were an absolute joke, both washer and dryer were broken

also had fridge and microwave, was centrally located near resturants and stores, coin operated laundry

i couldn't use the laundry machines somebody had them in selfish single use until they broke the

carpet floor in the room looked stained and old. the laundry room was dirty

lack of parking for vehicles pulling trailers. i had to park next door

clean, excellent breakfast, and is very friendly and helpful.

very clean environment great parking very well lit

very good breakfast. very efficient and friendly.

was replacing the parking lot and parking was an issue, there was no access by car to the front of the hotel

also wasn't expecting the coin operated laundry ( it's complimentary at hotels in the area for the same price

kids were not supervised in pool area making it hard to enjoy any hot tub or pool time

great breakfast, clean rooms, friendly staff!

the lobby area needs to be bigger for the breakfast crowd.

rest of the hotel has been updated, but the pool and hot tub area was not, in fact it was even a quite dirty,

staff was exceptional, room was clean, pool was clean!

was an undisclosed pet fee of $100, more than our room rate (before taxes)

the room were various spacious and it had a good breakfast.

fully stocked kitchen, living room and bedroom separated

the beds were comfy, the kitchenette area was nice, and the free breakfast was good and hot.

breakfast was good, free laundry was great

love the fact that the laundry room is free

we did not use the pool, fitness center or laundry, but they're nice amenities

opportunity to be in this hotel was incredible, the location, the laundry facilities and the room was great

there was no way to keep water in the tub to give my two young kids a proper bath

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

friendly people and let us check out a little later because we were doing laundry.

i didn't like the loud music from other guests at 7am that were playing it in the parking lot.

accomodated us with parking for our trailor

manager was very greedy when i booked online to get a cheaper rate he charged me double for the pet deposit and

it was very convenient to have laundry equipment available

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

plus, they had laundry facilities which we desperately needed

laundry soap free from front desk.

i love the fact that it was free laundry

free laundry

i loved the variety they had in the little store and the fact that you can do your laundry for free

love free laundry

loved the free laundry room for my extended stay

checked website before arriving and listed a coin operated laundry service, did not have

it would be nice if there were fans in the bathrooms and laundry service (washer /dryer)

the noises from kids running all night on the property!!

better breakfast options

the breakfast choice they ran out of orange juice but besides that it was super nice.

i tried two days to do one load of laundry and finally had to find a laundry mat

pet freindly

the breakfast was good

decent workspace, good wifi, good price for the quality experience

our coffee maker and that the pool wasn't open

laundry facility was so dirty and was out of soap and fabric softener

long wait for laundry service one had one washer and dryer.

clean, plenty of parking

pet friendly!!

they were able to accommodate an early check in. they really saved the day!