fixtures, sink drainage issue, average breakfast, out-of-service laundry, outdated gym, and slow wifi

room smelled like mildew. on site laundry not working though advertised on website as available.

great location, great pool, comfortable rooms

the staff was incredibly helpful & the kids were even able to practice for a bit in the evening

location, clean rooms, swimming pool, free wifi, parking and excellent breakfast

) called front desk to ask abt laundry

they did allow us a late check out, probably to make up for the issues

my kids had a great time in the pool even though it was small.

on 4th floor opened without any screen or safety mechanism (we have young kids that we watch closely but it's

breakfast should run later on weekends!:)

but, the pool an fitness area looked

the lady at the front desk told me it is a very safe area, and they have security that patrol the parking lot

immaculately clean, easy parking, safe and convenient location.

the breakfast bar was excellent with many healthy choices

amenities that included lots of meeting rooms, a starbucks/lounge, amazing breakfast buffet, nice pool/gym area

they had all accommodations. laundry, breakfast, washer and dryer, and even a can opener.

room was not clean, actually had to move rooms, laundry required 3 times of drying a small load $6 and the

to walk down long hallways to get to the laundry or ice machine

we appreciated the first-floor room, very close to the (back) door, and parking was convenient, too

we didn't need the kitchenette facilities, but they are a plus if one is staying longer

breakfast, social, laundry and pool. plus the staff was great.

the room set up, the staff, the complimentary laundry room, the quality of the breakfast food, the coziness in

good breakfast, free laundry, clean comfortable rooms

free laundry room usage, breakfast was great. lobby, outside patio area was very spacious.

free laundry

excercise room and laundry area were excellent. breakfast was very good despite covid.

hot tub, great breakfast, conformable

the pool also was closed which we were looking forward to the morning after a long day

overall, cleanliness, staff behaviour gym, breakfast

kitchenette was wonderful to have and the divider between spaces gave my teenager some privacy

once in the room, it was noisy because i was right next to the laundry room

swimming pool is very small, and no jacuzzi.

a lot of parking spaces

wifi worked very well, in fact it might have been the best wifi i have ever used in any hotel

the breakfast was very good, with many healthy selections.

were disappointed that restaurant & bar were not open on the weekend

used the nice indoor pool area and the bar food was really good

no bar area

i have kids that expected a pool and there was nothing for them to do

i was told in advance that the pool, gym and business area would not be available but when i arrived the

in addition, the laundry facilities by that entrance created unexpected noise

free laundry is a plus

great pool and hot tub. nice laundry facility

they had a great pool and hot tub area but unfortunately i didn't have time to use it

pool and hot tub not in operation

breakfast- needs more food options.

breakfast was just toast and yogurt. they ran out of everything else

nice breakfast including a kitchen cook who prepared eggs and pancakes as you like them

they share a swimming pool and parking area

nice breakfast including a kitchen cook who prepared eggs and pancakes as you like them

the fitness center and pool were small but sufficient for our needs too

the fitness center and pool were small but sufficient for our needs too

breakfast was limited- no pancakes or waffles which are staples for kids

bar tender was great

great location, friendly staff, very clean & well appointed room quick room service!

the pool area was well kept

was a kids sports group there and that is fine

was comfy, laundry facility was clean and the hotel staff was helpful and friendly

liked that there was a laundry facility i could use at the hotel

laundry facilities are very substandard

clean and they offered the soda and popcorn bar, free cocktails (3) for an adult guest, and have laundry on site

is exactly what a nice hotel should be: clean, free parking and wifi, good beds

the room had a full kitchen and was beautiful

i loved everything. breakfast bags could be much better

i also was not aware that this hotel was pet friendly

very friendly toward pets.

kitchen was big with seating for four, equipped with minimal, but useful kitchen items for two

difficult parking in a parking ramp.

it was very clean easy to fine the breakfast was good play wrong with very nice and clean

did not take advantage of the gym or breakfast so can't comment on that

rooms were very spacious and clean. pool was big and clean

breakfast was amazing

no laundry facilities

no pool or laundry facilities as was pictured but understand new renovations

the breakfast had many fine choices

and the free breakfast was tremendous

the room was a great size and i thought the setup of the kitchen area was really good

the pool was open and clean, but we were told because of covid we were not allowed to use it

not enough parking

room was clean, the bed was comfortable and having the kitchenette was a nice benefit, so we could bring in our

pool is small but nice

breakfast was very good as well

free laundry an good customer service

hotel was super clean and the guest laundry was free

very clean and had guest laundry complimentary

parking was close and convenient

great space! breakfast was good.

laundry service is outsourced and takes longer than expected

the cocktails on the rooftop bar were the highlight

however, there are carry out and room service options to avoid long wait times for

pet smell in the elevators.

kids running up and down the hallway at night

pretty sure i was right above the laundry room

room was next door to laundry shoot

very friendly staff in breakfast room on christmas

cleanliness, the location next to the park and walking paths, the yummy breakfast, and the friendly staff

hotel was conveniently located to trailhead with parking

free laundry, a great pool and starbucks

room by noisy guest laundry very disappointing

and don't get me started on their laundry room

bed was so comfortable, would like to see a bigger food choice for room service.

don't let your kids touch the remote control, mine accidentally rented a $20 movie

i wish there had been laundry services available on the weekend.

laundry

doors on bathroom are a hazard if you have crazy kids like mine lol

no service, noisey kids running through the hall.

nice bar for the after party

the staircase, laundry, and other common areas were filthy

for bugs and require a pet deposit for those who have pets in the room seems they will be more responsible for

team helped my younger daughter get some milk to bring to the room even outside of breakfast hours

you toast and cereal is not breakfast no juice water

wasn't a breakfast like advertised on booking but there was coffee for everyone at least

my room was close to the elevator and laundry and the sound from the hall was loud

wifi was out during my stay

pool wasn't open

the receptionist could not honor our request, said the hotel is full, though the parking lot was almost empty

nice swimming pool and hot tub

was told they were in the laundry never in my life have i stayed at a hotel and not had the

original request from housekeeping was they needed to do laundry

there is one laundry unit on main floor $4 to do and machines are ancient

smell constantly couldn't use washer they constantly washing sheets and towels in guest laundry

good selections for a quick breakfast

they had my check the offices and the laundry area where absolutely no one was found

onsite laundry was great

great room! amazingly warm friendly and welcoming staff! pool was fun!

night front desk associate was very rude, charged a $115 pet fee for each dog (they re 5lbs a piece, there

nice pool and gym facility

front desk staff threatened me when i repeatedly told her that her laundry room had problems such as dryer vent

parking needs work

and the one thing i wanted was a pool for the kids to be able to swim

i booked 2 rooms. they placed us in separate buildings. i had to travel to see my kids.

pool was closed and had no clue until i went to check it out with four 10 year old girls dressed

one staff member charged me for laundry powder another did not

the laundry room/ice/soda machine were out of order

laundry room wasn't working

and laundry machine were broken, breakfast wasn t ready one hour after breakfast time had started,

room was quite clean and there is a laundry on the side (extra charge

had towels or swimming towels available , they gave us laundry shout to clean the jetted tub

laundry was done to get additional washcloths

the laundry on site took extra washes and drying cycles to complete three days of laundry

size of spa tub.

my visit was quiet the hotel was clean nice pool host were pleasant

nice breakfast--lots of lo-carb options

of room was very nice with family and kitchen was a huge plus

breakfast hours are so early that you can't sleep in at all

the full kitchen

loved that the pool was open until 11pm and breakfast was open until 10am

i couldn't use the laundry machines somebody had them in selfish single use until they broke the

also had fridge and microwave, was centrally located near resturants and stores, coin operated laundry

carpet floor in the room looked stained and old. the laundry room was dirty

had the room next to the laundry room

laundry facilities were an absolute joke, both washer and dryer were broken

rooms wasn t ready at 4pm, hallways were dirty with laundry, bathroom wasn t clean

in this hotel, 2 things during my 3 day stay: first i got a room that was not cleaned up, second laundry items

room service was terrible as i didn't get any

wifi doesn t work properly in the room

room was fantastic, the lobby and bar area were very nice

pillows too thick. also would be nice to have hot tub in pool area

convenient parking

the pool was not useable

omlets were old and dried out also, no fresh fruit on breakfast bar

the swimming pool was very small.

also wasn't expecting the coin operated laundry ( it's complimentary at hotels in the area for the same price

the kids loved the pool

pool area kinda

people in the room next to us or a little down could ve kept their kids from running in the rooms and jumping

the lobby area needs to be bigger for the breakfast crowd.

staff was very friendly and the room and laundry facilities were exactly what we needed for a baseball tournament

location comfortable sleeping bed clean room and breakfast with different varieties to choose from

someone of the guest smoking marijuana close to the entrance.

the pool and breakfast

bed was comfortable and being pet friendly is great

love free laundry

free laundry

complimentary laundry facilities a definite plus

not too much. the laundry was free for guest. that was the highlight

from the pantry, pool to the laundry, everything available and ready for use

checked website before arriving and listed a coin operated laundry service, did not have

it would be nice if there were fans in the bathrooms and laundry service (washer /dryer)

a lot of kids running the halls until 10 pm but that was the fault of their supervisors.

the breakfast choice they ran out of orange juice but besides that it was super nice.

pool close way to soon 10 should be for the children

the awesome breakfast

didn't have a chance to use pool

the water pressure was great. loved to be able to use the kitchen. pool was nice and warm.

friendly staff, excellent breakfast, pool temperature

it was loud after 11pm . kids and adults where very loud in hallways. ud83dude14

we did not use the pool, fitness center or laundry, but they're nice amenities

love the fact that the laundry room is free

opportunity to be in this hotel was incredible, the location, the laundry facilities and the room was great

breakfast was good, free laundry was great

not enough parking space.

laundry facility was so dirty and was out of soap and fabric softener

long wait for laundry service one had one washer and dryer.

pool was small for the size of hotel

the location was petfect for our schedule. the staff was both professional as well as friendly.

wifi was good, we were able to connect our playstation 5

i tried two days to do one load of laundry and finally had to find a laundry mat

the bathroom was tiny and not much choice for breakfast but it was enough.

pool wasn't open, it was closed by the health department

the pool was closed

was chosen because it was pet friendly was 20 minutes from my daughter's home where we were gathering for a

ordered a pizza from the bar it was horrible, so much cheese, the felt like you are eating plastic, with no

only thing, i didn t like was that they didn t serve breakfast the bar closed on sunday and monday

the pool was clean and my kids loved that it had a little game room

out of water in the gym

restaurant and bar not open

the pool was very nice and they had a great breakfast bar

it's always clean and quiet. at least until kids sports team starts their stay.

very clean environment great parking very well lit

great breakfast in the morning

place is new, the gym is really nice with free weights, machines and cardio.

was gross, my sons feet were black after walking around in the room, pool wasn t open and the parking lot is

if i wasn t traveling with my 4 little kids, i would ve found somewhere else to stay

the free breakfast was amazing.

free breakfast. pool for kids. free wifi. good place for the amount spent.

the wifi was great! no problems running netflix on my phone. staff was good. breakfast was good.

i like the friendly staff, new amenities,laundry room and workout area was clean.

size of rooms and pool area.

i loved the set up of room and i loved the pool and patio area.

breakfast was great, the shower was perfect, and the bed was comfy

we ate breakfast at cracker barrel. we wanted a more substantial breakfast.

laundry facilities on each floor was nice for sons uniform after games to be cleaned

love that the laundry facility has the csc pay mobile app

if pool was not closed for season

the lobby is very nice and a nice place to have breakfast. amenities and size were also great

pool and fitness center was a great accommodation and gave us something to look forward to do

parking

walk to cracker barrel

close to where we needed to be and it had a great sports bar close by

parking was limited one night due to a wedding reception at the property next door.

quiet, even though we were on the main floor and close to the pool

was a laundry machines available to was uniforms

free guest laundry located around the corner from the large, clean fitness center

free laundry room that was open each time i went

curtain in our room had a rip near the top and there was a chair in the hallway near the hotel laundry that had

i was not notified the laundry was not working the entire stay

the front desk staff and bar staff exceeded my expectations by a landslide.

did not eat at the hotel but the bar staff and drinks were good

sat at bar for a drink was asked to leave st 11:01 pm

at the bar were amazing

sleep very uncomfortable in bed , due a lot of xtra chemicals n laundry cause of covid ( we asked the staff

pool was out of service

pool looked questionable.

better breakfast for kids to pick from

facility and room were clean. comfortable beds. pool water was a nice temperature.

too much detergent in laundry had over-powering smell

when checking in, he told me he doesn't know much because he is usually the laundry guy

after calling the main hotel # & waiting 20 mins, worker came stumbling out of laundry room, obviously had been

it was nice having kitchenette/laundry facilities

breakfast was basic; granola bars and prepackaged muffins, although there was also instant oatmeal,

laundry facility not adequate for the amount of rooms. our bathroom sink was leaking.

the cost of the laundry. i don t expect it to be free, but 2 dollars was a bit high.

liked having the ability to do laundry there

the sheets and towels were obviously clean laundry but the mattress,carpet and drapes in my room were horrible

more parking

and they have a nice laundry center

new property. intensive staff. nice breakfast.

clean, spacious rooms with large closets, comfortable beds, nice breakfast and bar area.

no employees for the bar to be open.

they gave us an early check in and it was much appreciated

extremely clean, great decor,fantastic pool and gym, nice laundry facilities, awesome location

pool- free breakfast- laundry room

it was beautiful. the breakfast was amazing. such a great experience.

we love the kitchen and space of the room.

i loved everything , i felt at home i loved the breakfast the staff , the amenities

gym lacked equipment.

bistro was only open for breakfast and dinner.

cheat sheet remote was troublesome shower bar on right side needed for getting in and out map around area and

no real breakfast

clean and staff was very friendly and accommodating ud83eudd17 joes bar was fun for saturday karaoking and easy

free laundry machines

room nice size, kitchen nice.

clean and kitchen

parking availability was excellent

we had a parking pass, so parking was no issue

i could not stay longer and no hand soap in the gym.

my hair incredibly smooth, outstanding customer service from front desk, housekeeping and the kitchen staff,

wifi.

they are pet friendly most hotels are not but this one is and it s great.

very comfortable and clean room. friendly staff. excellent hot breakfast options.

wifi was a little slow

you would of figured they would of salted the parking lot

not a lot of parking due to a big bus taking up half the parking lot.

there were kids running up and down the hallway all night. staff did not do anything

the parking fills up rather quick

laundry facilities and cheaper than some laundromats

they do have 24 hour laundry

good breakfast roomy and clean rooms

common areas were dirty and outdated. gym equipment was loud. no towels or wipes in gym

in there non supervised and running around throwing shoes in the pool and throwing water in the gym

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

the furnishings were comfortable and the breakfast was

the beds were so cozy and the breakfast was excellent.

the indoor pool was closed.

quiet , pet friendly , comfy

blanket and was told that they had none available but they would bring one to the room when the laundry was done

good location. clean. pool

great hot breakfast

out of towels for pool and shower.

to pay for parking

floor, the ice bucket top was dirty, the bathroom shower curtain had mold at the bottom, only one laundry bag

a few things needing repair were ice machine on our floor and laundry facilities

gym and pool. clean and comfortable bed

they were not good at keeping the breakfast bar serviced with the rush of people.

gym and pool. clean and comfortable bed

the swimming pool was way to cold to even swim

excellent service and a nice surprise to not have to worry about parking

parking

pool was closed for maintenance but we were offered the opportunity to use the pool at the hotel

the bistro and coffee bar was excellent

gym equipment was a nice assortment to get in the evening work out, then you could relax in the pool afterwards

super clean, the pool towels, were not baby size like other hotels

booking .com said there was a hot/tub spa. they do not have one. only an indoor pool.

kids enjoyed the pool but said the water was very cold and the room the pool was in was a bit cold, but they

the only that my kids hated was the turkey sausage they

parking lot was not plowed (more than 24 hrs

limited parking

breakfast was delicious

better healthier breakfast selections

free breakfast. free wifi. exercise room, pool. room was clean and everything operational.

location, room was super spacious, staff was great, breakfast was good

we mentioned this and cjj mentioned they are a pet friendly hotel, so if we had any issues with the room to

convienent and nice breakfast offerings