in our room would have received two bottles each day and you would have had twice the amount of laundry - all

excellent food from room service and lovely staff

friendly staff, spacious bedroom, good gym facilities, excellent food, warm room & felt luxurious

wifi & phone signal very poor

the food in the bar is also incredible, can t wait to come back again already

room was lovely spacious and warm. ordered room service which was quick and delicious.

had a meal that night in the grain and grill bar and it was very very nice

the swimming pool and jacuzzi

room was nice and roomy with a nice view and great facilities with the gym and pool

enjoyed everything the food the pool all the staff were brilliant under the weird times were living in at the

we waited for 5 minutes for someone to acknowledge us at the reception, the dirty laundry was left out all the

the room was simply terrible beside the laundry and boiler room i will never stay there again

sleep because of a constant low background noise from around 4am maybe from fans or nearby hotel laundry

and walk down two flight of stairs without towels as we had to wait for towels to come back from laundry

four-star hotel without laundry facilities

of the hotel that generally is unused, it was in a sort of basement and we had to pass trucks of laundry to get

pool hours for kids

the ease of checkin. perfect location. parking facilities excellent. room was perfect

location, parking, excellent wifi, excellent staff first class hotel, bar snacks excellent, and restaurant great

were no negatives,the breakfast and dinner were lovely the beds were comfy and the room and bathroom were clean

the lake. the kids area.

very comfortable room. lovely breakfast.

very friendly staff, spacious room, warm, cosy, spa facial is amaxing!! i loved everything!

breakfast and the bar food was excellent in the evenings

excellent facilities swimming pool gym

the beds were clean, the laundry was clean, the floors were clean, the bathroom was clean so the smell wasn't

no much view from the room. wifi didn't work in the room.

patchy wifi

the location is perfect, the room was comfortable and clean the food at the bar was excellent

was very small, also the room was not very private as people could just walk past the window and kids playing

can t comment on the pool or spa facilities as i didn t use them

even the 1 night they dont have the kids club on, they do a disney dinner with characters at no extra cost

room superior was excellent spacious, loved tv on ceiling and headphones for kids table fridge and

spa treatment was beautiful

friendly on arrival lobby very welcome the facilities are very good leisure club and swimming pool highly

kids club. excellent.reception staff very helpfull & friendly

very good gym facilities, good breakfast, very friendly and helpful staff.

pool changing rooms could be better

secure bike parking included

room service availability

ordered food at the bar for dinner and it was out in no time, nice and fresh

the rooms were specious and clean, staff extremely friendly and the swimming pool was very

parking a bit of a nightmare, only a few spots available ,had to park a few streets away.

although the hotel isn't far it was very inconvenient leaving one of us with the kids outside while the other

car parking could have been better but it wouldn't stop me going again

swimming pool separate to hotel.

parking was rite outside the door

very clean and spacious. could do with a fridge to store drinks for the kids

parking was available

we we're putting our kids to bed and the noise from other rooms was so loud my oldest was scared from people