couldn t wash clothes because laundry room closed

beds staff rooms pool

i love the lady from kitchen estela she was so nice

parking could have been little better for regular guest and not just vip

building materials piled up in parking lot

24 hour laundry facility and pretty quiet for a friday and saturday night

i rather you stay somewhere else you have to argue the management down literally over cleaning laundry for the

the cleanings of the room a lot of stains bugs smelled like cigarettes asked for non smoking

the kitchen room

booked for a non smoking room and when arrived they said i wanted a smoking room

laundry is broken.

the gym and the pool are a nice touch for your comfort

this location is always clean, staff are friendly, pool/gym is clean, and the location is perfect

kids loved the indoor pool

the facilities located inside especially the pool

i had to go to a laundry mat to wash towels. if not my family could not take a bath.

no laundry bags

having guest laundry available is convenient

coffee maker removed from room, ice only available bottom floor middle section of aisle in laundry room

jollibee is in your parking lot

no laundry and the pool was out for maintenance issues also there is a weird smell on 4th floor

no laundry and that has been since august

pickup and delivery from enterprise rent a car awesome breakfast quality and choice pool, gym, laundry next door

i will say that breakfast was good value for money and the pool and gym were clean and kept heated correctly

can t use pool

i contact the front desk all he said was ok and did i need wifi access

was told there was no deposit or pet fee by the property

the wifi never worked for me

great, excellent wifi

you had to ask for wifi password and was given with hesitation

there is also a laundry room for those that need it

pet-friendly rooms still carry scent or else masked by strong cleaning fragrances

outdoor pool was not that inviting as it was in the shade (location on back side of property)

the staff was nice, great pool and spacious room.

there was a pet fee i didn t know about

hotel should close down until they can provide towels (they don't now because the laundry is closed) have adequate

laundry was expensive at $11

the cleanings, no ice or laundry amenities available

hair dryers and iron and nice blankets and breakfast in the morning and a nice out door enclosed pool w hot tub

other guest smoking and that they are pet friendly. ia ? ? m allergic to cats.

breakfast was the best and free

the pool and jacuzzi were amazing. and the staff during breakfast were so friendly

i was not provided info for wifi during this stay

the rooms had kitchenet fully stocked. the room was large and the ammunities were great!

was super friendly, from the desk to the breakfast area in the mornings

they were a bunch of kids just messing around with kids in other rooms down the hall

my kids enjoyed the pool

pool patio

pool was closed and it did not say it when we booked it, we had 2 very disappointed children

no access to wifi

nasty attitudes dirty laundry

room was roach infested, the wifi signal was weak at best

5 parking spaces from my room

the wifi didn't work and i everytime i would call to the desk they couldn't resolve my issue

was extremely noisy, parking was terrible

there is no business center,the guest laundry is awful (i didn't use it)

had to get information about laundry procedure from other guests

tub dropped all night every night, the laundry room doesn't take quarters just some app that wouldn't take my

about a few things like how the room smelled, no updated room like it advertised and how the laundry facility

laundry on site was easy to use with the app

location is great, the breakfast was a bonus as we weren't expecting it and the laundry was good

large room, clean laundry, helpful staff.

that was problematic and it took a very long time to do a load of laundry

respectful & friendly staff, wonderful room service when asked ,great breakfast

convenience, friendly staff, inside pool

room was next to the laundry which made lots of noise kept me awake

the pool hours, did not like it closed at 10pm.

loved the breakfast very good

pool,bed, shoer height

wonderful breakfast great front desk staff

more pool tables, maybe a few other entertainment items

there is a private airport basically in the back parking lot

i wish there was a little bit more parking

friendly staff. great location. very clean. excellent bar and lounge area. modern decor.

the pool area was beautiful and the gym was equipped with everything you needed

wifi shows three bars, but nothing works no internet

plenty of available parking

traveling to the gym for club volleyball

pool was dirty.

cramped breakfast eating area; very slow wifi

realized there is a laundry facility on site which is a huge bonus for us and the in room microwave/fridge

breakfast options, laundry room smelled a little bit

would have been nice to have towels at the pool

staff told us the pool opened at 10 a

establishment is very clean, the bed and pillows are very comfortable and the pool is well maintained

laundry room dryer takes time to completely dry out the clothes

wifi, slow speed, keeps disconnecting

my favorite part is the kitchen

staff was nice. hotel was clean. heated pool was great!

heated swimming pool was great

and i realize the need for sanitization etc, but the pool had so much chlorine in it that it actually burned

pool was not heated and strongly smelled of bleach

the breakfast area had eggs, meat, and texas shaped pancakes

very clean. courteous staff and the kids enjoyed the pool.

breakfast was superb! the staff are simply amazing. they just know how to help you.

i enjoyed my stay the breakfast was good, laundry and fitness, all i needed close to areas of

the place was clean and the pool was also clean.

they offered to move our room but our kids were in bed and we were just settled

i was expecting the room service person to come to clean the room and change the bedding

i enjoyed my stay the breakfast was good, laundry and fitness, all i needed close to areas of

absolutely loved breakfast

the spaciousness and the black out shade that really works! oh and the breakfast was very good!

rooms were amazing and the breakfast was good could have had a few options like turkey bacon and frosted

the breakfast was amazing everything was hot and fresh

pool closed

and the hours of the laundry room between a certain

didn t like the fact that it didn t have laundry facilities, it didn t a have lobby areas where you can

they didn t have laundry facilities, to make it convenience for some of others

plenty of lite parking

please get a stationary bike in the fitness center

the laundry cost was really high. $2 for a tiny amount of detergent

best thing about the hotel was the low rate for a decent hotel with free breakfast, parking, wifi, etc

beds were very comfortable and my granddaughter really enjoyed the pool especially the waterfall

the breakfast was excellent

like sounded like kids running at all times at night

the guy working in the evening seemed like he didn't want me to do laundry because of the key card situation

the key cards didn t work on the pool gate or patio gate

the smart tvs made it easy to stream kids shows for my child

parking a little tight but i managed. cokes too highud83dude31

kid friendly great breakfast and the pool stays open late

the washing machine in the laundry room is a joke

parking was good

bad parking

properties unsecured. strangers in parking lot offering drugs

the rooms equipped with full kitchen

many pillows,large room tidy for the most part,wifi worked

pool was closed for some reason, kids were looking forward to it.

very friendly staff price was great pool was fun for kids

a little tlc and the room was not 100% vacuumed when we initially showed up, i couldn t get wifi to work

good parking

and stinky pool

for the pool area- wished they were open just a little bit later

breakfast was hot and fresh

our room was very nice - great bathroom, having a kitchen was a plus

breakfast proteins shoukd be better selections or more than one option.

the breakfast was good the one time we used it. employees were very helpful.

like the breakfast and cleanliness

awesome bar on top of hotel. the hotel had clean rooms; the staff were helpful.

breakfast was not to my taste

pool is great and has a 6 inch shelf perfect for lounging or for kids

room service would of been a great option

area on the second floor could use a bar during events, its a really nice area

i also like that there s a restaurant and bar on site

hot water in the shower and no free wifi

pricey to not have all good perks of a great hotel, no microwave no laundry bag no free breakfast and charging

the pool and jacuzzi were amazing

breakfast & room service was great.

no microwave or kitchenette in the penthouse

) the room service/restaurant was terrible

the room service was fast and delicious

prices a little high, kids allowed to run wild in the whiskey and rye bar

kept getting in walking off the street with crowds of kids, a tad scary for our

large room, bathroom, comftable bed, gym, pool, options on restaurants, coffee shop

they had a live band at the pool bar and that was fun.

we didn t have any laundry bags in the room, no soaps and little complimentary items that are usually provided

signs to say where guest laundry was located, but staff were helpful in directing where the laundry was

the breakfast left one for the wanting. very little choice, but it was ok.

quite, clean, valet, breakfast. i’d definitely book again with this location.

the gym is well equipped, and we used it on a couple of occasions during our stay

oh and an amazing gym with the latest equipment and a great selection

also the pool was not ideal 3ft witn tons of kids

bit more of a variety of breakfast/room service options would have been nice

we ended up using a small bar of soap instead

also the pool was not ideal 3ft witn tons of kids

location was great, and room service was awesome!!!

better room service

disappointing that bar etc were not open, but it's covid

room service didn t have hardly any of the menu items

hotel didn t have its own bar and no place for lunch.

lawn was over grown in horrible shape, the pool wasnt available for 3 days of my stay, the guest laundry was

and have loud disturbing noises during nigth time to sleep is like presure from water from the laundry room or

also being able to do laundry was a big bonus (for me)

down for breakfast rather late, but one of the staff ladies wasn t very friendly while my daughter and me

gym facilities are sufficient.

oh my goodness, even the laundry staff was using the stairs to haul towels up the stair

even got a laundry room if you are passing through as we were

guest laundry was well kept

just one problem, and it's not huge - the laundry situation needs to be worked out

a laundry dry cleaners service would be good. and shuttle bus to go a little longer

no room service .for food, coffee etc.

is on the 24th floor, can t control room temp using your own thermostat, valet is too slow, no room service,

i will be spreading the word to my friends with kids at tcu to avoid this hotel

loved the craft cocktail service at the rooftop bar

we told them through our booking that this was our first night out as a couple after having kids, and they went

did i mention they have a complimentary laundry room

clean, staff is excellent and great amenities including complimentary laundry facilities, pool, hot tub and nice

i like the little kitchenette area in the room

breakfast was fantastic too

room size was big full kitchen very clean pool area and pool accessories friendly staff

cleanliness, the access to the pool and laundry. the staff was so friendly and courteous.

easy to use laundry facility

laundry room was a plus

the pool and the staff. free laundry

everything the room, the pool, the staff.

we paid for was as cool - these are little things but felt you needed to know them - ohh and the laundry room

the dryer was also out in the guest laundry so we had to wash our clothes then hand them over to house keeping

breakfast was great

room service was excellent

we tried room service and kept getting a busy signal

only negative i had was the laundry doesn t accept cash or international credit cards so we weren t able to

the guest laundry very convenient

there wasn t a laundry bag provided

understand that covid19 would affect some amenities, but i was disappointed that the pool was closed

pool was a little smaller then i thought but it work for us to flex before heading out to downtown

restaurant, room service or access to food and beverages other than water and crackers in lobby

i would like for you to open the bar back up

wifi didn't work

everything was great, from the employees to the room and the bar and food.

no bar or restaurant

the room service food was fantastic

the bar was clean and had a great selection

wonderful staff, great restaurant and bar area, beautiful art deco restoration of an historical building and

room service was spotty

the bar was awesome

no free breakfast

came alone with my two kids and we all thought it was a great night sleep

pool was a bit hot and in center of all rooms no privacy not very relaxing no shade

paying for breakfast

great location there is a cafe in the lobby with a nice breakfast and coffee. quiet

distance to a great sports bar and also a 24 hour restaurant that serves breakfast all the time

really nice room and bed sheets. i like that the pool was inside.

we asked for a late check out and the helped us out with that

breakfast offerings where very good

good breakfast

the solution they use for laundry soap on their bed sheets

was not able to log into the wifi with my laptop

very attractive room, pool, and lounge

they were everything,room clean,check in out quick,bar,was great making drinks,the ladies at breakfast were

room service would change towels but could not be bothered to make beds

cleanliness and the staff was very helpful and nice free laundry

a/c seem unusually loud, and the workout area was in open room with laundry room, so it was extremely hot in

rooms are big, have a kitchenette, beds are super comfortable, free parking, free laundry, and did i mention

in the laundry room not friendly loud

rooms are big, have a kitchenette, beds are super comfortable, free parking, free laundry, and did i mention

we stayed 3 nights during christmas with our kids and then my husband i went back two weeks later for a couples

elevators, room service in a brown paper bag

the fitness center/jacuzzi and pool were well kept and

hot tub was out of service. while kids swim i'd like to sit in hot tubs.

only issue encountered; requested room service during mid-week (wednesday) did not happen

as we were traveling before and after we used the laundry room . excellent. breakfast excellent.

clean, beds, breakfast, laundry room

the laundry machines and dryers are very useful and

guest laundry open 24/7 with many machines

i used the guest laundry and it was great

maybe just pay a little more attention especially because the price for three kids meals was $60

my kids enjoyed the infinity pool and the green lawn with the jumbo tv screen

with my kids for the weekend

outside bar trashy

took my two younger kids to the hotel for a little getaway before my son's baseball tournament