the pool was ice cold. and one staff member was really rude and unfriendly.

the kitchen area blew me away imagine sitting at the dining table for a meal or snack, using the stove

only thing i would comment is that parking is very hard to find, so many great places nearby, very busy on

my parking maybe a ticket should be given to the actual customers to park in the garage

breakfast wasn t the best. food was a bit cold and timid.

very small pool for such a big hotel

the pool was also very clean

then my kids get there on6/13 are sent to the 6th floor to an occupied room ( dangerous

they didn?t inform me there was no wifi or internet so i was unable to watch any tv

there is a lot of entertainment around and the epic water park is super fun for the kids

it was very nice and clean. also offered laundry and a variety of foods

while sitting on the patio by the pool area we saw a few teenagers spitting into the pool.

the pool and gym were amazing.

pool not open

the pool was the highlight of our trip 10/10

the breakfast was delicious and had some of the freshest fruits i've ever seen in a hotel

the place was new and outstanding breakfast and the staff went over and beyond

breakfast options were great

breakfast was really good as was the breakfast staff, great location.

rooms were clean and spacious. breakfast was delicious with a variety of options.

i could not let my wife or kids sleep there

i had two rooms the first room my kids entered and it looked like a robbery had taken place

room smelt like nasty air and was not very accommodating to my wife and kids

pool was clean

great breakfast

a/c seem unusually loud, and the workout area was in open room with laundry room, so it was extremely hot in

rooms are big, have a kitchenette, beds are super comfortable, free parking, free laundry, and did i mention

in the laundry room not friendly loud

cleanliness and the staff was very helpful and nice free laundry

the pool and the room

laundry machine not in service

laundry room only had 1 washer and dryer so it made it difficult to get all the laundry done with

they even offered to grab me some breakfast after the free breakfast was over without my even mentioning it

breakfast at this hotel is great

breakfast gravy was too watery no oatmeal biscuits too hard sausage cooked too long,, room service didn t get

he enjoyed the pool

have been nice if breakfast started earlier than 7am because the hotel was full of women there for a women s

pool was closed and the shower door had a problem in closing but the call a technician to solve the

breakfast

pet friendly

appreciate the free laundry facilities

i loved the safety of the laundry room

newness, large suites with kitchenettes fresh fruit and large breakfast selections free laundry

the food was great and i liked the qt in the parking lot was so conveniently located

easy to get around. parking was nice

it was clean. it was a first for me i even used the laundry facility.

but, it is close to shopping and a movie theater is in the parking lot

very clean , great friendly staff , well light parking lot. close to stadiums. free breakfast

breakfast was excellent and the serving area was very well taken care of

truck got stolen from a handicap parking spot right out front the hotel

next door were loud i called front desk they didn t do much about it, second night i was doing laundry and

dirty laundry that's why they moved me bedding

the staff was lovely, modern reno s were gorgeous, and the pool was great.

pool was very cold and unusable for me

that the pool and bar close kind of early and the charge for breakfast.

no laundry room, room didn't have microwave, bathroom no vent

no guest laundry facilitied.

close to the venue, easy parking, breakfast was good

the whole family enjoyed the pool

pool could have used some attention but otherwise clean

also i chose this hotel specifically because it had an indoor pool for my kids

complimentary breakfast was a great bonus before we hit the road home

i didn't like the pool area being so small but really can't change that.

kitchen staff were so nice and even gave us a go box for the kids in the room that weren't ready to

nice pool good parking

i forgot to mention that in the laundry room i needed assistance and antonio from maintenance was quick to

central location. laundry facility. friendly staff

smell of room. dont know if its the laundry detergent of bed sheets or what. but has weird smell

my kids loved the pool

the pool is small but we did went to an indoor water park so not really a big deal for us

no laundry but nice

2 of the days during our stay, there was no hot water, and the fitness center and laundry were out of order

pool, work out room, laundry, and breakfast was all out of order

no laundry nothing it was nice in the room but nothing was for the price i

laundry out of order. staff not very helpful. only one vending machine and not much selection

was the worst hotel ever first i booked a double room with a kitchen refri& micro &2 beds & i get there and they

pubic bathrooms at laundry area for pool filthy and no toilet paper or paper towels

breakfast available and laundry

everything, laundry machines

coffee when we had 2 adults, the pool was dirty and closed, i chose this site so we could do laundry but it took

laundry area was good, but no soap/detergent, and only took quarters (which staff did not have) so

the parking was very tiny and limited . only con i didn t like.

the room service didn t clean up daily .

my kids usually don t get up until 8-830

nice pool and nice room

people was fighting all night and keep me and my kids up and seem nobody did nothing

just wasn t any laundry facilities to wash kids

their is no guest laundry and breakfast isn t included

having laundry facilities and wish i was told of construction going on

kids definitely enjoyed the pool

kids loved the glass elevators, couch was big.

bed, excellent breakfast, restaurants nearby, in hotel store, laundry on site, comfortable bed, clean rooms

staff, room cleanliness, laundry, pool and breakfast during covid 19

clean, looks new, great breakfast, security-lock front doors after 8 pm

the breakfast was good. the coffee was delicious!

breakfast great check in - very quick parking was easy

onsite laundry and the elevators were not running at 6:30am so 12 flights of stairs was not pleasant with

i was surprised that the place didn't have their own laundry that was little bit inconvenient cause i had to do

was polite and kids enjoyed the pool which is indoor and outdoor together

kids loved the pool. location was great for sporting events and amusement parks.

the hotel wifi went down and took awhile to get working, not hotels fault

i love being walking distance from the stadiums. nice rooms, pool, breakfast, laundry.

the halls and elevators were dirty. my floor smelled like wet laundry.

laundry room/elevator/halls gross

our room smelled musty and someone s dirty laundry was left in the

was good and the bed was comfortable the staff was courteous and allowed me early check in which was so nice i

had to pay to use laundry

you can cook and do laundry

did like that rooms were separated from each other, so my kids shared one room and we had the other

need better equipment for the gym.

had a living room that was spacious, the rooms were big and very clean, the kitchen was fully stocked with

nice people nice room nice laundry room nice location nice food

poor laundry facility

not luxury but really nice with a pool and a restaurant and bar

our room #218 was located,we rather stay across the pool,but never in a corner and in the back

was awesome close to stadium and they offer free shuttle drop off to stadium

everything! great location to the stadiums, great gym and pool area. my teens loved it.

bar staff were very awesome

pool area

kids loved the pool and it was nice to relax to the side and they provide life jackets and

the rooms were nice & clean & the pool was fun

we enjoyed the beautiful pool and all of the cool places to visit within walking distance

one of the staff members felt that he needed to restock the mini bar while i was in the shower

room service food was ok - location was great

with the football stadium dead center out my window and could see nothing but nature and the pool to the left

gorgeous lobby and grounds. kids took prom pictures and had a blast next door at dinner

some of the staff were rude and not very helpful when asked about the laundry service and shuttle to the stadium

was absolutely great,the room was very clean,and most of all the pool was open and

good location. free parking. room was nice.

towels at the gym or disinfecting products i stay there for four nights and no one clean my

parking was a bit tough

took a while to get hot water running and guest laundry room out of order

dryer in the laundry room was out of order and wasn t told prior, so i couldn t wash my clothes on site on

breakfast

only thing that we did not like was at the pool was closed

soon as you pull into the parking lot, the tall, uncut grass gives a bad impression of the hotel

i enjoyed my stay the breakfast was good, laundry and fitness, all i needed close to areas of

kids running everywhere.

no warm breakfast.

too many spectrum vehicle in parking lot

not enough handicap parking spaces

laundry room dryer takes time to completely dry out the clothes

loved the full kitchen, layout of the room with a sofa and king bed

we loved the mini golf and gym areas

breakfast was great each day

only complaint would be the pool area

breakfast options, laundry room smelled a little bit

realized there is a laundry facility on site which is a huge bonus for us and the in room microwave/fridge

was looking forward to using the pool or at least the outdoor seating, but the whole pool area closed and

the breakfast was very good

breakfast serving area is a little cramped

and our room was close to the pool and guest laundry

close to freeway. laundry available. room okay.

super clean and even had laundry services

i asked the front desk if i could pay to wash in their laundry room that they use to wash bedding and the girl

no bar area

laundry room wasn t available for guest,housekeeping did not change our sheets that one day of

room service and laundry set up

breakfast and location was superb

had two tvs and they had netflix on the tv already, so the kids could watch anything

also there is no info sheet inside the room with important info such as which wifi to use and how to log in -

they also provide laundry detergent, dryer sheets, dish soap, dishwasher soap all you really need to bring is

until after 01h i was lucky to get a room after just over an hour and then make use of the guest laundry which

maybe more parking

swimming pool and the area around the pool was

this property is great and they have a bar and restaurant serving food

the happy hour is also great ud83dudc4dud83cudffe and they are pet friendly

family reunion filled the pool up

not over 20 cars in parking lot

staff were very friendly, the gym was well equipped and it was very conveniently located for arlington municipal

plenty of parking, the lobby was great (made good use of the hotel bar, which was excellent

it was right next to the laundry room and you could hear the workers working in the middle of the night

not answer the phone did not clean room had to go to the laundry room for towels refrigerator was not cold, not

bar closed too early to enjoy after the green day concert

restaurant / bar pricey for what was offered

we requested an early check in and they were able to accommodate, which is awesome

the laundry room was awsome

drawers in kitchen not in good working order

enough sitting area at kitchen or living area no tv in bedroom no shampoo for bathroom but beyond that we would

wifi

the wifi didnt work

i enjoyed the fact i did laundry there

loved the room, it felt very homey and having the laundry so close made it very convenient

i had to do some laundry & the laundry room was very clean as well as the washer & dryer

also the parking is a little crowded

wonderful coffee and breakfast

laundry facilities were a bonus

plus laundry was nice and clea

i bought laundry soap from front desk with the intention to do a load of laundry, the girl never said a

even a laundry bag, one little piece of soap, one elevator working

price was very reasonable, the laundry facility was free, it was clean and in a great location

the room was amazing, i was happy that the laundry room in the 2nd floor whick easy to use

the breakfast was fair, i love the yogurt and their topping

ok breakfast

had limited selection for kids the room stunk and smelled of wet dog trash in the hallways all weekend rest

pool was very cold and didn't like how pool was in the front by the roads

employee at front desk and hotel employee at the breakfast buffet were outstanding and

the problem but we could change rooms to the 4 th floor after requested bottom floor next to our kids room

the pool was very nice also my kids loved it

and my kids were disappointed the pool was closed but again that's all related to the pandemic so totally

nice breakfast offering

laundry on site was easy to use with the app

about a few things like how the room smelled, no updated room like it advertised and how the laundry facility

had to get information about laundry procedure from other guests

tub dropped all night every night, the laundry room doesn't take quarters just some app that wouldn't take my

there is no business center,the guest laundry is awful (i didn't use it)

lawn was over grown in horrible shape, the pool wasnt available for 3 days of my stay, the guest laundry was

and have loud disturbing noises during nigth time to sleep is like presure from water from the laundry room or

also being able to do laundry was a big bonus (for me)

breakfast was just average. i'm glad it was free because it wasn't worth paying for.

also, there wasn t enough parking available for guests

wifi in room

told me they had a hot tub and pool inside and spool outside

weird internet issues where i had to reconnect to the wifi a few times - little far form other locations on

hotel has a bar and restaurant. clean and comfortable

the amenities said there was a indoor pool however it was outdoor.

the tante always clean, quiet and have a great breakfast

pool , basketball court , and rooms was big lots of room

i love the kitchen and vanity area in the bathroom

healthy choices on breakfast bar

the fact that the pool and jacuzzi are closed right now due to covid

hotel should close down until they can provide towels (they don't now because the laundry is closed) have adequate

the cleanings, no ice or laundry amenities available

laundry was expensive at $11

quiet free parking,close to mall

very tight parking lot.

the wifi never worked for me

they didn't give instructions on room or wifi or amenities too much traffic

great, excellent wifi

wifi

i like the fact that they are pet friendly

no laundry bags

coffee maker removed from room, ice only available bottom floor middle section of aisle in laundry room

having guest laundry available is convenient

i had to go to a laundry mat to wash towels. if not my family could not take a bath.

kids running in halls - noisy even till 2 or so

i rather you stay somewhere else you have to argue the management down literally over cleaning laundry for the

24 hour laundry facility and pretty quiet for a friday and saturday night

booked for a non smoking room and when arrived they said i wanted a smoking room

to have a smoking room because all other handicap rooms were taken

i loved how it had little kitchen, was like little apartment

sheets and a comforter or a blanket and was told twice that i would receive them when the laundry was complete

gym was just right

$200 a night room with $100 night room service. better service at a super8.

not enough parking for a full house

the whirl pool tub was dirty but over all experience was amazing

lobby gym and pool

there was no continental breakfast and coffee bar was out of coffee.

close to a lot of places. the older lady at the kitchen and bar was wonderful.

on-time shuttle drivers

ample parking, clean room, strong wifi, very courteous staff, had zero issues on our one night

kiki was very nice and friendly the entire staff was great from kitchen lady to laundry.

kids uniforms were taken from the laundry service

too close to highway traffic noise and very small, unheated pool.

but service is exceptional and free good breakfast

i couldn't log into the wifi through my playstation

charged a daily fee to leave vehicle in parking lot while we were away on a trip

in-house shuttle from airport and that when a room booked for 3 people only two were covered for breakfast which

there is no room service and had to go down to the lobby for items such as soap, shampoo, plasticware, etc

bed & pillows were awesome & the employee at the bar was very friendly & the chicken quesadillas were excellent

breakfast was good the lady was friendly and always ensuring that we are good and got all that we

pool picture was misleading

breakfast was great staff was very friendly and accommodating!

the pool itself was really cold, the room was heated which helped but the pools heater i think was on

extremely clean, good breakfast and very friendly staff

it was so good to have a nice breakfast & shuttle

for breakfast

i wish that breakfast was included in the total price.

breakfast was fresh and tasted wonderful

the bar was open from 5pm-9pm with a select food menu so i didnt have to leave for food which was a

we appreciated getting an early check in.

more from room services ask for trash bags to take wet close to laundry they took 2 days to take them

laundry room did not work

the bar area had a lot of tv's to enjoy other various games and the typical bar food items were tasty

pool and bar hours end too early

the shuttle bus almost made me late for my airflight but i made it.

room right was downstair right next to the house keeping (laundry, etc

no laundry room

laundry onsite which was great, close to interstate (i-183), few fast food & convenience store

in the visitors laundry there was no information about what coins are required or how long the wash /dry takes

no laundry or room cleaning service were ever seen

it was loud during the day. our room was right across from the laundry room.

i liked that we could do our laundry before going home

and yelled but no answer, so i fell asleep on the lobby couch for twenty minutes until the laundry service woke

our room was in front of their laundry room so there were banging doors all day and most nights

being close to the airport. friendly staff. laundry room.

two adults and two kids, both 11yrs old

pizza at the crew pit is good, brenda at the bar friendly and very nice

also, after over 12 hours of cancelled flights, we booked the room and requested a shuttle

indoor pool was one of the reasons i chose it so disappointed it was not heated so we could have enjoyed

was great kids enjoyed the pool area, breakfast was very good and the breakfast staff were so helpful

no make up remover cloths, laundry bags, or bedding for the pull out bed

rooms were clean and quiet, there was self-serve laundry, a fitness center, and a lovely hot breakfast in the

laundry facilities were not working my entire week stay

i was in town for 2 weeks. i was disappointed the ability to do my laundry wasn't available.

the kids had a great time at the pool

the laundry facilities were great

free laundry service (super plus)

couldn't find the guest laundry on the 2nd floor

lovely outdoor pool clean hotel free laundry good breakfast good sized room quiet ample parking

perfect to have an internal swimming pool and ping pong for the kids

very friendly and we liked all the included amenities, likes the breakfast, airport shuttles and laundry

shuttle was fast & convenient

was clean, bed was comfortable and room service kept the room tidy which we enjoyed

the property had a lot of nice amenities. my kids enjoyed the outdoor pool very much.

the free breakfast and that the chicken restaurant stayed open 24hr.