rules about the safe box key deposit, 10 deposit/towel, change of towels only near the pool at scheduled time

areas - no hot drinks during meals other than breakfast = you had to physically go to a specific bar where they

have been even great to reduce the viennoiseries options and have pizzas instead for breakfast buffet

was visible - the a/c was very strong in common areas - no hot drinks during meals other than breakfast = you

smoking around the pool area and on bar terrace, there isn't an area designated for non smokers while the entire

the laundry service can be quite expensive which is not very nice if you plan to stay long and take

kids loved the animation and adults liked the aquagym

they had breakfast from 08:00 until 10:30, then another continental breakfast at the pool bar from 10:30 to 1

as all iberostars, great for kids, although better for smaller kids (perfect up to 8, maybe less for bigger

the water in the pool could be warmer

i dont think i could ask for more :) great place and i will be back with my kids

wifi in rooms works not properly or doesnt work at all, signal mobile poor in som rooms, as well

with family and kids (6 and 8)

extremely friendly staff in the restaurant and bar

the internet (wifi) connection quality

restaurant was good staff bar one member very pleasant and accommodating

the gym was adequate but no sanitizers for the equipment and only one out of the 2 treadmills were

wifi access just didn t work anywhere but the reception of the hotel

great breakfast and dinner. friendly staff. good gym and very nice evening entertainment.

customer service, fantastic pool and spa

the hotel is generally clean, and guests can request fresh laundry daily

laundry was a plus, useful for us

the spa is extra, but you have hydropool, sauna, etc, and excellent massage services

the drinks bar and some of the staff were very pleasant and welcoming

the breakfast and dinner buffet was amazing, there were so many things to choose from - including fresh

pools and pool areas good

parking is not ideal

food buffet & choice for breakfast and dinner was beyond my expectations

very clean, comfy beds, great breakfast

room we were allocated, which was above the kitchen entrance and within sound range of the main road

serve was brilliant, everyone very helpful and friendly, great entertainment every day for kids and adults

lovely shop on site and fantastic gym

even the snack bar for when meal times is closed was great

pool tiles broken and missing in main pool

the programs were also great, the kids club, the parties, the live music

me the gym isn't up to the standard of the rest of the hotel

hotel faro jandia & spa is an absolutely wonderful hotel, and we thoroughly enjoyed our stay

gym was good with good range of free weights

i had also breakfast included and even though i'm vegan, i did find many options

and rude employees on the reception, restaurant and room service, not suitable for a 4-star establishment

the outside heated pool could have been warmer

pool in the tropical palm trees garden and the all inclusive meals

free wifi would have been nice

bar was poor,poor,poor and poor, for ali incclude drinks we have to pay,more than outside the hotel

clean, location, friendly and helpful staff, great food, very nice garden, heated pool

english - most of staff was not able to speaks english - but we always find someone who does 2) laundry - this

location, breakfast, frendly staff...

the room was very good, breakfast, lunch and dinner were perfect

quiet, not too many people, clean reception very modern bright and airy wifi worked well

the staff were amazing, our room near the pool was so convenient, clean and spacious

outside pools not heated could have made costs of laundry clearer

not close to the beach sauna is very small indoor pool allows kids and it is crowded

the only option for an after dinner drink was the bar area with loud french activities for kids, it would have

the pools were great, buffet very varied and staff was excellent

we were disappointed with was the entertainment, it was really only aimed at the dozen or so kids that were

it is better not to use laundry service, i was waiting 5 days for return of my clothes

great variety of food to choose from, and the elevated view over the beach and the ocean from the pool is

shame there is no sauna anymore and the equipment in the gym is not working well anymore

pool area clean and very good service overall

gym wasn t stocked as well as could be (some weights missing, maybe guests took them and it wasn

pool is small considering how many guests the hotel can accommodate

the pool was brilliant and there were plenty of beds available around the grounds

lovely pool

the swimming pool was heated which was excellent

staff particularly at the bar, restaurant and pool

for both breakfast and dinner was good with varied selection

the guy in the bar was friendly otherwise staff not so friendly but not sure whether it was because it was

the breakfast is very good, with fresh products

lovely pool facilities

the laundry service is provided by an external company which took out laundry bag and kept it for 3

superb value, lovely breakfast and food at the pool bar

parking pls clean the parking spot, it's full of metal spikes

no spa is very disappointing

super romantic hotel with stunning views (and great chocolate options for breakfast!)

the hotel has a laundry with 2 washing machines

it would have been nice to have more than 2 washing machines at the laundry room

shop and supermarket onsite, number of restaurants and bars with evening events, self service laundry facility

needs better bowls and kitchen utensils, personally i wanted to cook often and the lack of bowls was a bit

sports facilities are incredible. hotel and staff were very kids-friendly.

there are classes for all age groups and varying fitness level

playitas - we stayed in villas which were lovely and spacious with own pool

the villla was spacious, well-appointed and clean and the pool was bigger than expected.

were a couple of activities for 5-7 years each day, but we went in school holidays and the kids would have really

if you want to play tennis, golf, football, volleyball with your friends and family or even strangers, all you

the hotel and breakfast and also loved the fact that it was not all inclusive

breakfast buffee

the crossfit gym (t2) is only available for personal use/hire (at the cost of 4 euros) between the time of 6-

the location, the food, the sport environnent, the pool, the gym, the beach, early check in

protein and lower fat sources at breakfast: contrary to their advertising of higher protein choices, there is