the laundry was clean and available

i wish the pool was cleaner and room air conditioner was a little cooler.

breakfast, but it was extremely crowded and not many choices

friendly service and the great breakfast choices

breakfast was very dissatisfying so when u figure the cost of going elsewhere to eat , not near as

was told i couldnt come in lobby with my keys at night had come in to get change for laundry and to get cokes

lady at front desk was so nice and helpful, and the lady over the breakfast was wonderful as well

it was in a nice spot. staff was friendly. parking was easy.

room was right by pool and had sitting by area which was nice

for non-smoking rooms and were given smoking

was very loud and very thin walls the ice machine did not work and i could not find the laundry

i liked the pool and the beds was ok, the rooms with 2 beds had the better beds in it.

both rooms were non-smoking, yet the bedding was completely covered in cigarette burns and smelled like smoke

didn't like having to walk up the stairs to my room, the small showers or the breakfast open only until 9

wifi speed was more than adequate

being next to laundry room

it it was nice the only bad thing was i m next to the laundry room and it was loud when people weee doing

did not replace cups. dirty chair. awful parking.

pool hours were short compared to what most motels have now days

the swimming pool was closed, but that's also due to covid -19.

needs to be more laundry facilities for the occupants

mind u i'm already in the shower, my son was told the laundry room was closed

clean room and laundry facilities.

on highway one way in our of parking lot pet friendly no smoking rooms people loitering

online however front desk tried to make me a a $5 booking fee when i never paid a fee before parking isn t

parking. lots of towels, a laundry bag, and shampoos included.

the staff was friendly. there was a guest laundry. the breakfast was convenient but so-so.

would it not have been better to put it next to the hotel laundry

good location and well kept. very clean. good breakfast! great hotel for the price.

breakfast area stayed clean, hotel was clean

pool was nice as well the laundry facilities could have been better but no complaints

wanted to use laundry room but didn't because of condition

the customer service in room service was really poor we didn't have everything we needed i didn't anything about

parking lot was well lit

pool and staff

clean, modern and a great location - indoor pool

the indoor pool was closed the entire time

we were in the area because both of my kids had state tournaments and i had told them they could swim

i would definitely recommend this hotel to anyone traveling with kids

environment, clean, fantastic lobby and bar area, patio with fire pit, nice gym, good food and

we had no laundry basket in our room

laundry ... guests left laundry in machine or dryer for hours at a time

kitchen an dishwasher

we arrived we were told that all the pet rooms were filled and they couldn't honor our request for a pet friendly

great location building and parking lot well lite we felt

they should put a change machine in the laundry room or have the front desk carry quarters for laundry

had to get a laundry cart to assist getting our luggage to our truck

the room had no laundry bag or shampoo available

the location was awesome the staff was friendly and accommodating the breakfast was good and

very comfy beds. very clean room. exceptionally pet friendly. will stay here again

i love the cleanliness, front desk clerk, fitness, pool, laundry and outside area

i like the location and the room service.

in gym doesn t work

the bar had neither ginger beer nor ginger ale

the gym consisted of 5 cardio machines, 4 of which were out of order

the gym, laundry facility and pool area was clean

it had a pool

staff was amazing the breakfast was great and it was in a perfect location close to the mall and a lot of

she came to me and said my kids are making the breakfast nook too crowded

the parking was free

there really could have been a more variety of foods at the continental breakfast.

chip granola bar, an apple, a capri sun drink, and small bag of oreo cookies; covid is over; pool had

i booked a smoking room

check in person upgraded since no non smoking room available. close to restaurants.

breakfast okay for getting the morning started.

good, had ac in room and fridge (also tv which i didn't use) has guest laundry and pool as

they didn't have any laundry detergent or anything to wash my clothes!!

the parking lot and entire hotel was over run with drug addicts all night.

loud and usually dirty which shows on the hall carpet and loud talking in the hall and drinking/smoking outside

had to check out after i pay for a early check in fee instead of waiting to 2pm they still said i had to pay or

room was next door to the laundry & ice machine

we prefer rooms without carpet. couldn't get local cbs channel on tv.

they are pet friendly so i'm sure that's the reason for the smell we sprayed freebrez that helped

have good staff,supper clean,nice pool area,wonderful breakfast line,and a very pieceful quit

dirty, there was glass, beer bottles, drug pipes, and very loud groups grilling all hours in the parking lot

clean, safe, laundry, bed was amazingly cozy! so warm and soft

they also had a good selection for their breakfast which was great beings was traveling with kids

clean, common area space, pool

they also had a good selection for their breakfast which was great beings was traveling with kids

breakfast was well stocked and large variety of choices

after i asked the housekeeping man/woman who was he the boss and they informed me that he was the laundry man

laundry

laundry facilities include one washer and one dryer and close at 9pm

wifi was slow, but at least it worked

was seating out there almost all night and he was smoking which our air draw the smoke right in the room

guest laundry was closed.

single thing from the moment we pulled into the parking lot was perfect

of indoor pool was too cold

the staff, the amenities, the room, the service, the breakfast

the breakfast was so nice! the staff were very friendly and helpful during my whole stay.

breakfast was excellent with lots of variety; bed was super comfortable; laundry room was great

the pool was a little cloudy and there were no clean towels down there.

indoor pool was nice, i feel like the floors could have been cleaner and the pool a little warmer but over

bed is a little uncomfortable. pool dirty

there was a cracker barrel restaurant across the parking lot

very clean and felt safe. rooms were comfortable with plenty of space. breakfast was amazing!!!

breakfast at a hotel this side of the mississippi

the indoor pool was very nice and the breakfast was great!

extremely clean, friendly staff, good breakfast, nice pool.

kitchen

staff is nice. i used the guest laundry which was convenient. indoor pool.

the sink in the room didn t work. the dryer, when i washed laundry didn t work,

easy parking

the location is convenient, with easy access to main roads, and the free parking was a plus

was told there was a pet deposit that would be refunded after checkout

loved the laundry facility. room very comfortable.

good wifi

oh and they are pet friendly

i don't eat breakfast, but had the coffee and the breakfast bar looked very good and much more than most i've

the guy who checked us in was very understanding of our situation and was so nice to my kids

the restaurant is closed and the floors, especially in the laundry room are flithy

the laundry room and outside entrance

the pool really

booked this hotel because of the pool for my kids

the breakfast was the typical with everything from waffles, cereal, muffin, bagel, toast and juice

laundry out of order all 4 machines

great laundry facility

the atm should be located in the room where the laundry service is located

wifi. parking next to room

the tv, cable and wifi

can't say there was anything i didn't like except vending machines empty and no laundry for guest

there were people high on drugs everywhere, hanging out in hall ways and in the parking

also, at breakfast, they did not have any meat, to go with the mini waffles

the pet friendly atmosphere

breakfast area was closed due to covid-19.

no laundry facility

always enjoy staying here when traveling to see our kids in ok

the late check out this year

didn t get to swim there were a bunch of kids and they took over the pool til 10 pm

we went to a concert at the simon bank arena, even though it was walking distance we get a free shuttle bus to

place is supposed to be smoke free environment but the smell of marijuana was stout at elevator/laundry area a

pool, fitness center, and laundry are small and dated, but available

bar and friendly bartender

it s located right in the heart of downtown little rock and it was plenty of activities for kids and adults

the pool needed to be cleaned

i would have like a fridge, microwave, and laundry facilities

however, this don t have a pool or laundry

there wasn't anything to keep the kids busy and the wifi was slow and nonexistent at times

clean - you would never know it s pet friendly since there is no smell

they also offer free shuttle service to and from the airport with an excellent parking package

went down and the lady front he front desk went to the laundry room grabbed two sets and gave it to me

the outdoor pool area was clean & decent seating area

it was useful to have a kitchen area

little bit smaller pool no big

the kitchen, the pillows, the cleanliness

dryers were broken in the guest laundry area

we had a blast with the kids and we're sorry to leave

the kids loved the pool

things were great except i only had one bar of soap

i didn t like is that i paid a deposit and traveled just to stay at this hotel cause it had a bar downstairs

new hotel clean. loved the free laundry facilities.

everything especially the free laundry service

it s right next to the airport, free parking, free shuttle and the staff is wonderful.

breakfast was not the best

shuttle to the airport and they allowed me to keep my car parked at the hotel until i

we replied oh no, our flight departs at 6:00am and the hotel shuttle was taking us to the airport at 4:00am

the gym, spacious room without drawers, the gift shop, restaurant, lobby and the elevator.

room service was great

beautiful view of river bridge from my room. also a great spot to work out. loved the gym.

location, spacious room and large bathroom. airport shuttle to the hotel.

good location near downtown little rock. having laundry facilities is valuable.

short of staffs. need more washer and dryer. laundry room should be seperated.

when i used the laundry room there was a transient using the machines

the laundry equipment was not cleaned. ice machines were not on every floor.

facilities offered ex: laundry on site accessible and

they had laundry on site and there was water bottle filling stations. plus the parking was free.

lights went out, and tv after trying to relax and watch a movie, laundry mat out of service , they wanted to

the morning, we either had bed bug bites all over or the laundry was not cleaned well and the soap left on them

cleanliness and parking

visitor at the hotel warned of panhandlers in the parking lot that had approached her 2 nights in a row

the bar was crowded and accessible to the public.

enjoyed using the gym and had good equipment

room was clean, and pool was fun for

no room service or kitchen on site or bar!!

for the rooftop bar but unfortunately it was closed for a private event

main bar and restaurant closed for renovation.

had mandated maintaining an uncomfortably low temperature throughout the grand lobby, restaurant, bar and

staff, location, room service, lovely hotel

quick room service

great bar and delightful

they need a laundry to dry your clothes

no laundry room

is terrible for such a tall hotel-- there are only three and they are shared by staff with laundry and food

there was no laundry facility and the pool hadbugs all in it

brunch only menu was underwhelming and bar service not available until 4 pm after brunch

there was also a stale odor in the air not unlike a gym locker room

parking

lady working the breakfast buffet, i think her name was venissa, was so cheerful

wifi was barely adequate day one and can't completely useless day two, making it difficult to work

thankfully, with wifi, we were able to relax and enjoy a movie on our phone after a long day driving

employee working the bar was not the best

great staff! nice breakfast!

not enough parking

the restaurant had you order at the bar and was not appropriate for kids

sports bar needs more people working

location;free breakfast;located next to a bus stop that heads right to the transpo;laundry facilities & the

great staff, the laundry facilities needs some work.

in the guest laundry, the washer worked fine. the dryer was not working.

staff local gas station right down the street from bill & hillary airport nearby breakfast eatery laundry on

was rude and threw my pet deposit in my face and i paid for a week and only stayed 2 days and they refuse to

drink prices at the bar were a little high

i had to lug my stuff across the street due too the kids valet

clean friendly staff and even whe the kids forgot stuff in the room they called us right away!

hotel did not offer any food options but the bar was open; made no sense

great location, convenient and new rooms. gym is also nice.

there was a guy that looked like he was pushing a huge laundry basket

she then said that there is a laundry drop on our floor, which was locked

laundry was located at the top floor where the flooring looked as if it hadn t been cleaned in

laundry room

no towels at pool side, had to get our own towels from the laundry

chlorine in these indoor pools is not healthy

breakfast was wonderful!

location was great. rooms were nice. loved the soap/shampoo idea. good breakfast. pool was nice.

was very clean, the kids loved the pool and breakfast was delicious with a variety of options

a decent gym

laundry out of service staff mom cooperative

one washing machine and it is on its last leg so laundry took 5 times as long, was doing two loads for almost

the outdoor pool and rural area.

asked for a smoking room

love that you have single level rooms with parking close to your room

the laundry room was clean, but the dryer wasn't working

the couple of times i had to deal with her (asking about laundry) she got hateful and rolled her eyes at me

dirty everything either didn t work or was broken/ missing laundry machines cost $4 to wash and another 4 to

kids and parents yelling outside my door

was quoted $40 pet charge (2 dogs in the room for 2 nights) but was charged $80, the cleaning staff needs to

thin walls kids running in hallway after 10pm slamming doors

loved the stay other than room service

loud kids in the next room

restaurant and bar was moderately priced with a very nice staff

and due to the reasonable pet policy and the very reasonable price, i ll probably stay again if the situation

the room and hotel were super clean and it had nice accommodations, gym, laundry room etc

property was very clean. favorite was small kitchen in room and free laundry room service

free laundry, fully equipped kitchen and overall suite amenities

a great place to stay. very clean and quiet and laundry machines were free to use!

great room size and free laundry onsite.

also booked for the laundry room access, but did not do laundry, floor was soaked and the area was dark

and breakfast was cereal only

pool looked like it hasn t been cleaned in years

breakfast.

the breakfast was not what is shown in the pictures

no wifi

arrived and got out of my car to find the office and as i'm walking across the parking lot, a man striding

in really late (in the wee morning hours)

clean, well kept. parking lot clean and clearly could see the lines for parking.

offered really no services except free wifi

night #2 we were in the back and subject to a fight in the parking lot which later carried to a fight up stairs

no ashtrays in the smoking room

they shouldn't advertise a pool if it is not functional and doesn't seem like it has for years.

i appreciated having a handicap accessible room with parking right in front of the door.

towels but had to wait until morning to get enough for everyone because staff was still doing laundry

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and

clean laundry facility

need to have laundry done so you can have more then one face towel

the breakfast had a nice selection and the staff kept it well-stocked

room at all had baby roaches on the bathroom floor and it sounded likes someone was pushing the laundry baskets

definitely didn't sleep well, didn't feel safe had to stop at laundry mat and wash clothes because of bedbugs

don't like that the hot water seems to go out every few days and tbe washers in the laundry room don't

the laundry room the dryers didn't work too good

pool water was almost hot

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no

the large studio apartment room and the kitchen

kitchen area felt greasy

the bar and restaurant were closed, that was one reason we choose that hotel

the staff was very attentive and the room service was amazing!

parking was ok but i would prefer to have been more in front of the hotel

the pool

there was no lighting at bar area

is not the prettiest on the outside, however our non smoking king room ( 226) was clean and spacious , had a

not a good neighborhood but convenient. no breakfast

beds were comfortable, had decent tv channel selections, wifi, staff was kind

price is reasonable and the location seems safe, it is also close to the downtown area and the parking lot is

the wifi sucks

the laundry lady's want talk to you they just say go to office i needed clemer towels and she said no

workers were smoking in laundry area.

parking lot was easy to access.

microwave, no refrigerator, no coffee, no breakfast, the pool was unusable

then i found my cat run over in their parking lot

only was the room roach infested, i was placed near the laundry room and the water turned ice cold several times

i was staying the roof leaked, no laundry, no business center and no pool so the only amenities were breakfast

no pool, no laundry to use, day staff was not friendly

no guest laundry on site, and staying for a long period of time, that would be great to have.

lit/covered parking

was no guidebook that gave any information about the restaurant/pool hours/vending machines/laundry or anything

we had a hard time trying to get some coins from the night shift front desk to do some laundry only to find

how far i had to travel to the laundry room. other than that everything else was great.

free parking, bar/cafeteria downstairs, room with balcony

nice pool

spacious. dishes provided. laundry room that works. lots of parking.

had a laundry room that other guest was very helpful with in using and providing soap.

laundry room, dryer exhaust / lint behind dryer

good location,pet friendly, ok price, free wifi

i had to ask for room service twice .

laundry facilities were available on the floor with a counter for folding one s clean clothes

price. value. clean. good breakfast ud83dude0b laundry room.

is a guest laundry room on the 2nd floor

i think you guys need to add a laundry room so we censors our laundry in

like how clean the rooms is and the workout room also they have a laundry room for the customer

husband and son loved the swimming pool

not stay could not find a parking spot

prices in the bar for beer were very high! menu was ok for dinner not the best selection!

great gym.

was amazing especially horace and the girl from louisiana that worked in the kitchen and bar

was next to electrical room, laundry and back door

booking and paying in advance of our stay they then disclosed that a $50 pet fee would apply

really no complaints. would not recommend the sofa bed for adults, but fine for kids.

wifi not working ice machines not working

booked after looking for pet friendly

bed was fine comfortable size room no quarters for laundrychange

the laundry on site is a huge plus

when attempting to do laundry in the coin operated machines

machine in laundry

the kids loved the pool and the basketball court

the room smelled like laundry that got left in a front loader too long

was mediocre, did not greet or show appreciation, laundry room was

i personally feel like if you are doing the laundry for a hotel and you see damages items you should dispose

the pool and hot tub were freezing. and had several young unsupervised kids in there

$75 pet charge? pet friendly?????? and no wifi. very disappointed.

clean friendly live free laundry

the laundry room is free to use.

swimming pool, laundry facilities, breakfast

there is a free laundry facility available that is convenient

laundry available downstairs along with gym and indoor pool

people were hanging out in parking lot with radios thumping until it started to rain ( thank goodness)

very clean. the young lady at the desk was very nice. decent breakfast. great price.

), friendly staff, yummy continental breakfast

the staff was great. breakfast was ok. i have had better breakfast at other best western hotels.

lights in parking lot so bright hard to sleep even with dark out curtains

they put us in the room right next to the laundry area (actual hotel laundry not guest laundry)got woke up to

they went out of their way to help us with our laundry and to make our stay very pleasurable

could have better selection of breakfast

more breakfast

pet friendly.

great prices for doing laundry in washer/dryer

we think it was the cleaning staff carts & possibly the dirty laundry shoot

not enough lights in the parking area.

kids loved the pool, wife loved the breakfast

kids loved the pool, wife loved the breakfast

laundry room was next to my room

excellent room facilities in suite. on site laundry was useful.

it s also really convenient to have a small kitchen in the room in case you want to cook/ bring leftovers in

larger pool

gym wasn t well kept, treadmill actually had a slit in the walking pad, nothing to wipe equipment