the laundry facility is a plus too

the breakfast was great!

we love the kitchen area in our room and full sized refrigerator, comfy king sized bed with multiple pillow

the kitchen closes to early for those who arrive from travel with no much options to eat around

breakfast was good with options of eggs, beans, meat option, cereal, fruit, yogurt, juice and

the rooms have great space. breakfast is good.

dated, lift not working, cockroaches in the pool area, very poor breakfast

room service is really friendly

the breakfast was very simple, only little choice, and it was not breakfast buffet, someone gave you

the wifi is not good because my room is in the coner...

breakfast was very good and the location was great.

tv signal is blurry and apps don t work properly with the wifi connection

restaurant was good, free breakfast buffet was very nice

breakfast very good

room reservation with no breakfast,hotel location was ok.

there was only wifi in the lobby

limited parking,

no wifi. constant problems with keys. staff is rude and incompetent

the wifi connection, i couldn t get it.

parking: you have to race in the night to get a spot and one of the security staff told me you can

very good breakfast

there is a desk and chair if you need to work a little breakfast is included (at least was in my rate

breakfast was excellent

) wifi is good and reliable

breakfast was great

very good laundry is well overpriced that s only issue

laundry is very expensive i paid 100 dollars for one bag of washing i couldn t believe it

very good laundry is well overpriced that s only issue

laundry service was extortion

good laundry very expensive

comfort and pool

more variety of menu for breakfast

water leak in bathroom floor, breakfast not satisfied. not enough of drinking water.

everyone was wonderful, underground parking. comfortable and very clean.

breakfast was nice but mostly the service great great service

have mx$110 the difference and i selected with breakfast, but in the hotel front the guy talked the breakfast

breakfast is not worth an upgrade in price

rooms were a bit small. need to have an entrance closer to parking

comfortable bed, wifi, tv

provided breakfast was terrible

were great - gym & pool, although the latter was very small

i like how clean and modern the rooms were. i also enjoyed the gym and how clean it was.

breakfast needs more options

limited towels for pool area, so had to ring twice to get some brought up to pool area

ofuro is only for male clientes. female clientes need to reserve. breakfast was so so.

large rooms, very quiet, great pool, gym, interesting breakfast, easy parking

large rooms, very quiet, great pool, gym, interesting breakfast, easy parking

attention from all the staff and swimming pool!

the breakfast was really good it wasn't your typical hotel breakfast.

large rooms, very quiet, great pool, gym, interesting breakfast, easy parking

i ordered room service and the hamburger bun was molded. it was in plain sight.

lift was broken, lobby air conditioning weak or off, floor and gym air conditioning was off and no way to switch

like the location, its very quiet the pool area it s amazing and the bar it s wonderful

like the location, its very quiet the pool area it s amazing and the bar it s wonderful

parking. i was the only visitors.

breakfast the coffee machine wasn't working elevator has issues detecting cards room has a lot of

parking, staff, hot water.

breakfast

i was attending the rotary district breakfast at the casa de la cultura.

polite staff. good breakfast. good food and room service.

the treadmill machine on the gym doesn't work .

we loved the pool and going up to the rooftop

they were nothing fancy but the kids liked to use them

was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till

they were nothing fancy but the kids liked to use them

was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger

room was huge, the pool area was really clean, this is a very smart hotel in a very nice building

also, room service is only available during their restaurant hours

hotel was very nice, the room was big and very clean, great view to the pool

the spa was closed which was a primary reason for choosing the hotel

the bed and the breakfast were excellent. the swimming pool too.

breakfast buffet was very good

they have a huge pool with a slide. the breakfast and dinner was good.

but not the hotel s fault there was some construction going on next to th hotel so when at the pool a bit

the beds, the bathroom and the most important when you have kids the pool with a nice

the room was clean and the buffet breakfast was ok but felt they should offer the a la carte.

pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds and pillows,

clean, comfortable and good breakfast

the breakfast buffet is excellent for all likes

beautiful indoor pool

pool and the gym

no wifi

cold water in the pool, breakfast (avg)

the location and breakfast

everything is perfect with the exception of some details like the wifi not working or tvs without

cold water in the pool, breakfast

terrible wifi. assistance and housekeeping in the spa area could be improved.

is a wonderful spa and sauna and outdoor pool

wifi needs to be improved.

view from our room overlooking the pool was amazing

=> we were offered the room 105 in replacement and when we moved in a familly with kids just arrived in the

the terrace, the breakfast, the decoration, the family run business.

the hotel is very clean and you get hot water and wifi all day without any

stuff (they even took me to the bus station as the guy was on this direction) and awesome breakfast

nice breakfast on the terras with a view on the city

we came by car but decided to leave it in the hotel s parking lot and moved by taxi instead

good, varied breakfasts, water bottles supplied, and great cleaning service (laundry on site)

wifi was a bit sketchy.

no wifi at all even though it was promised

wifi and the breakfast was cooked well but the accompanying buffet items were not very appealing

no wifi whatsoever. they couldn t give us the right password.

the facade and exterior are beautiful and it's nice to dine by the pool.

the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

the two times we had breakfast, service was very slow, taking us close to two hours for the meal, as the staff

and in the sink so that was pretty unpleasant, at the checked in we were told by the staff that breakfast started

when we went down to the bar/restaurant, no one was there

if you wanted room service you had to go to the restaurant to order and go back to your room

parking option is fantastic. the view is just incredible.

the wifi is very weak and the safe in our room was not available

wifi was slow, broke down and pretty much non-existent

parking spot entrance a bit uncomfortable but

i booked this location as i needed parking

they put us betweent the laundry room and break area for the employees

also, wifi service is awful it keeps cutting off

third floor walk up. no big deal. wifi only works on first and second floor. no niggie

no wifi in room

we also did not like that we did not have wifi in the room, just in the lobby

did some laundry there with quick turnaround and reasonable cost

noisy at night because they do laundry at midnight

hot breakfast

no windows. wifi was bad. breakfast gave me the runs

fresh cooked breakfast everyday comes with the stay

room was close to laundry smelt laundry oder till evening

its lack of frigo bar in the room or in the whole hotel.

the noise from a bar/ night club across the street was unbearable until 3 am

had to call room service

the wifi connection was poor sometimes, but most of the time

the food is to die for and the cocktail bar is a hidden gem

music from the bar was unbearably loud on a saturday night and went on to past 1am.

fast wifi

irregular wifi connection in my room. great signal at the lobby and restaurant

cost, friendly staff and 24 hour room service

rooftop bar with stunning vistas

gym facilities need improvement. limited equipment and the cycling bike was broken.

so lucky i got the last room available and the firework show from the rooftop bar is unforgettable

wifi doesn t work

room was on the third floor and there is a bar and discotheque on the roof above and the music was loud and did

the staff is very helpful, shout out to the lady who helped us with our laundry

to find the way to the parking option, because it was below in the tunnel system

we looked at laundry and an alley

there is not a lot of them but for older people or even kids it may be a hassle

we ate delicious, filling breakfast for free every morning overlooking the jardin de la union

the breakfast my boyfriend ate he didn't like, so no big deal we didn't want to eat there again

wifi: there was no wifi

smell of laundry detergent in the room, didn t go away during our 2 night stay

wifi is not super stable and kind of slow but is acceptable

hot, fan was provided but nowhere to plug it in, i had to place it on the bed luckily had 2 beds, wifi was not

the wifi was not good and there was no ac

wifi code provided and the fan already installed, room was cleaned and comfortable.