room very good breakfast selection fast and stable wifi lots of onsite parking spaces free guest laundry almost

laundry also available to wash at no cost

the pool. the friendly staff. the free breakfast. the free laundry.

was very friendly hotel was clean, and the pool was twenty four hours

jacobs was a super nice guy. cause of a tight schedule we didn't took the breakfast.

they had a laundry room, and i could pay with an app

clean laundry room

laundry room could have been cleaner

will be back here it s also 2 minutes from fantasy resort casino

stay was perfect i highly recommend this holtel i was a great room clean and right by the casino that we we're

room and pool were nice, the only thing was buffet is closed during the week.

great breakfast, convenient parking, lots of dinner choices close by, and great value

breakfast bar gal was exceptional

breakfast set up was really good, bed was awesome.

very clean! comfortable stay, and kids enjoyed their pool time.

up and put in additional measures due to the pandemic, however they allow half naked barefoot kids run around

breakfast was simple per usual, but delicious nonetheless

room was exceptional and although we didn t use it the kitchen too was exceptional with extremely appropriate

the gym was excellent and well equipt, and the breakfast is good

the front desk staff was amazing and so was the breakfast crew

too much chlorine in the pool... way much.. burned everybodys eyes so couldn't enjoy it!

the pool, location, room equipment, internet speed, laundry room

it was pet friendly my son who lives in the area brought his terrier carlie and w/poop bags located

our room faced the beautiful pool

very disappointed the couch seem to have some type of fleas from previous days and the carpet had a certain

there are plenty of parking

the laundry room is a little bit pricey compared to other embassy suites.

loved the bar and those perks

nice pool and gym

food, bathroom, staff, gym, early checkin and late checkout accommodated

croissant were not fresh on our second breakfast.

hotel was much larger than i expected so needed to leverage off the golf cart pick up which was not

very clean, nice staff. each cabana has a pool and hot tub room service and relaxing

spa villa is extremely dirty and tired

our villa had a fully equipped kitchen with utensils.

bungalow style layout provides for quiet atmosphere and semi private pools

management, pool, laundry room.

the unstable wifi that just barely worried - it kept dropping and buffering a lot.

there unreliable and slow wifi

loose tile between kitchen and bathroom and sink didn't drain properly

plenty of parking and amenities

overall experience. clean rooms. remodeled and updated. free ev charging

runs it as though it s her own personal spa

lunch and dinner menus definitely geared for the spa guests - would appreciate a couple

its kid friendly with sand area they can play in and walk in pool which my kids loved

the pool bar and other facilities close too early

meals and a bar within the facility was a perk for us

the size of the room was more than enough. friendly staff and great pool!!!

tennis tournament and the reliable shuttle to indian wells tennis

room service closing at 10pm and having no working hotel phone

cockroaches, unfriendly staff at the breakfast kitchen.

pool was very nice, we really enjoyed the fire pits in the evening

the room service was just ok.

this had lowered the standard of the pool, made it crowded and in a bad way, rowdy kids and people ( not staying

room was nice. the pool and spa staff are the best!

wayyyy to many kids

the rooms were luxurious, and the pool facilities were absolutely fantastic - it was the perfect place to create

water park is always a hit with my girls

lots of activities for the kids

water park was so fun

golf course views are spectacular.

dining and bar experience were handy and full pool service

free and secure parking

pool /spa area is very nicely fitted out

we had planned on getting a treatment in the spa but could not have imagined how expensive it would be

charming and clean! would visit again! love the decor, the pool and bar restaurant.

were next to the laundry , or something that started making a very loud noise every 5-10 minutes starting around

there were no orderbooks for laundry in the room, so i had to bring it to the front desk - they didn t take

also, it would have been really nice to have a coin machine and vending machine with laundry

nice pool, laundry, great happy hour and breakfast

didn t work correctly very noisy room next to laundry room could hear people walking in the room

the laundry room was very convenient and

laundry facilities

loved the pool area. nice to have a laundry room. convenient location.

- front desk could be more friendly - guest laundry is too expensive compared to other hotels

not having a security camera in the laundry room while washing laundry

was large, comfortable, upscale decor, good mattress in sofa bed, clean, full kitchen with ice maker, dishes,

the distance from room to the pool area.

and table, nice view of golf course, good price for such a nice suite, great location, nice pool close to room

villa apartment complete with in-unit laundry, full kitchen, living/dining area, separate room, enormous bathtub

free laundry facilities

on golf course

pool umbrellas (red attracts bee's etc) but realty no complaints

the rooms were spacious. the kitchen had everything we needed. the grounds were lovely.

room cleaning, didn t get laundry, didn t clean

it was disappointing that the springs pool that was right outside my room was closed all week

was great over looking water pool and mountains just breath taking views and the property has plenty of options

we ordered room service and the set up was perfect

we came with traffic and the kids were tired and needed a room so i agreed to take that room mind you it s

laundry room is also a nice plus

at day 5, i used the guest laundry to wash them myself and it was

of the phone in my room wasn t going through but the same thing happened when i was in the laundry room

pool and laundry room were not accessible---had to use facilities associated with the other

enjoyed the amenities of the pool gym laundry room and bbq grill

good location; clean; friendly staff; laundry facilities

decent wifi

wished the bar would have been open.

pet friendly. safe walking around the area. updated decor

very clean. comfortable bed. great pillows. coffee maker in room and mini fridge. free wifi.

i used the gym, the laundry, free breakfast

they made me go knock on the laundry door just for them to tell me they didn t have any clean towels and that

pet friendly staff cleanliness i especially liked the little kitchenette

the only thing was that the pool was not heated but it didn t affect us

you advertised free wifi

we were in room right above and kids had a hard time sleeping

the gym is amazing and has dumbbells up to 50lbs, peloton bikes and treadmills

pool was small so during the day it was very crowded

being charged for service plus hefty gratuity at the spa before the treatment. seems bazare.

the pool area and jacuzzi was average.

laundry but there are no coin exchange,,, so i visit about 3 stor to change coin for

we also used the guest laundry

easy access, huge parking

the hvac units were really the worst part of our stay, as running on no sleep with kids is not easy

the pool was also a great place for the kids to cool off and let out some energy

we had to go on to our next stop with bags of wet washed laundry

they have a coin laundry here which is great but staff refuses to change money into coins.

the coffee was exceptional and i had easy access to the parking lot

perfect room, perfect parking location and great staff members

breakfast

3 101 did not like location laundry carts all the time hey noisy

too many keyed gates to and around pool/tennis area. not fun when u r vacationing w kids.

loved the pool with the water slide. perfect place for kids. so much better then just a pool.

they had a lot of activities for kids and adults throughout the day

the pool was fun for the kids and enjoyed having a bar at the pool

the pools are beautiful and well-maintained, offering a relaxing spot for both adults and kids

a long weekend here has been our annual staple at the end of summer before the kids start school

also so many options of things to do for both myself and my kids

the grandkids loves the activity center and all the diy crafts

was impossible not to be scalding hot and the faucet was pretty much unattached from the kitchenette counter

good location, comfortable for family of 4, good breakfast. no laundry in room as advertised.

kids loved the pool

parking not easy shower pressure low

little bit dark in the room with dark color decoration not meeting kids taste

breakfast was not your forte!

washer and dryer came in handy as we had been travelling a few days and had a build-up of laundry

several great pools and comfortable room including in-unit laundry.

the water slide, pools and the kids center

the young man working the golf course saturday morning was great

price of the drinks at the pool were expensive i paid almost 30$ for 2 drinks and they were not worth it

after calling three times over the 24 hours of my stay someone finally removed the bags of laundry

some kids in the adult pool.

terrible wifi

the property is just beautiful the pools are amazing and room service is always great

we had a family trip to celebrate my sons 7th bday and he loved it, especially when complimentary room service

really,very clean everywhere, great linen, helpful staff and a visitors laundry

housekeeping, staff, cleanliness, gym, laundry facility

the kids enjoyed the pool, water slide and lazy river

the location was great, but more lighting is needed in the parking lot.

the hotel was super clean and it's in a great location, tons of parking and coffee in the lobby in the morning

villa has living room, large bath, separate bedroom, your own balcony or patio and even laundry

also, laundry washer, so kick butt

spa was closed because it was dirty and looked like shriek and fiona live in it

the pool with slide was open and the rooms had hot cocoa for all of us that don't drink tea or coffee

was open except the gym, which i won t use

very accommodating to our pet.

good gym and the golf course was great

large resort with kids area.

was literally a 2 minute drive to the casino

everything we even stayed 2 extra days excellent property, great golf, great walking trails pet friendly the

the spa was absolutely phenomenal

housekeeping, bell hops, room service staff were helpful, prompt and courteous

valet parking very convenient, appreciated the complimentary water we rec'd each time we picked

room service - dinner and breakfast both excellent, affordable for the large servings

the poolside towels and wet bar were a plus

great service and good rooms attentive friendly staff & great with kids

rene who assisted us at the pool made sure we had everything we needed

a hold bar would be good in the shower and one hook

easy access to pool and hot tub

the gift shop could ve been better. the spa prices could be a little less expensive.

we also walked to the on-site restaurant jax and brought it to the pool

the beds were really comfy and i loved being able to go in the pool all day long, it was the perfect day getaway

laundry facilities were also a plus

quiet location kitchen in room free laundry

it had a free laundry where we could do our own laundry.

breakfast, gym and laundry facilities

free laundry and free fitness plus free breakfast

also the garden is well maintained with a peaceful adult pool and somewhat smaller pool for with children

the room wasn t ready so we put on our swim suits and went to the pool

the room was well appointed, grounds well kept for most part, and the spa area & the adult pool were very glam

for a property that welcomes kids, very limited choices for children on menu

very nice hotel, rooms are clean convenient with good products to use spa is amazing, food at the bar is great

we ask for a quiet room, but they arranged a room side with laundry room

this hotel says that the resort fee is for things like laundry facilities, self-parking (it's a parking lot),

convenient location, beautiful grounds, rooms with balconies - nice view - room service - pet friendly but they

staff member needs more training on customer service at pool area snack bar can't remember his name but we loved

kids running around the pool area playing soccer, guests playing their on music, no beverage

room too close to the main laundry and noisy

i even had to track down a housekeeper in the laundry room to get more toilet paper & kleenex because it wasn

laundry piled up by the elevator

wasn t that clean, lots of rubbish and laundry around

very family friendly. alot to explore on site with my kids.

was annoying to use; laundry room almost impossible to use since it functioned only through internet commands;

the onsite laundry required an app that didn't work on my phone so i had to go off site

facilities are great, laundry room, pool, jacuzzi

the laundry we need card to use

the pool was great. laundry was convenient. quiet area of town.

often went to the bar ourselves and had to flag down staff to get more drinks and order food

we received an outstanding service from him and other staff members including the pool bar staff

we got massages at the hotel spa

we could walk out of the property to a few restaurants or easily access the pool bar for a quick bite

the waiting pool was so beautiful and comfortable