we were close to the laundry room and that was bad

i enjoyed hot tub and pool area. it was clean and relaxing.

we never got room service. that was disappointing.

wifi was sketchy most of the time

breakfast not served.

free guest laundry

good room guest laundry facilities

the laundry did not work

the front desk, restaurant staff, poolside staff, bar staff everyone went above and beyond to make us feel so

pool, spa, restaurant

was accommodating, the hotel is clean, the room was very noisy being next to the main machine/laundry

poor gym, my room was so far it took over 10 minutes to get there from the lobby

great location and setting. ev charging free.

awesome hotel for the price. great for kids and 2 small blocks away from downtown! recommend!

liked it because they have a shuttle bus to take us places and pick us up and it's so close to the casino

pool and minibar

pool, facilities, spa all super nice

the mini bar (a throw back to the days of the rat pack) was one frank sinatra & dean martin would approve

we have a room service charge, which we do not recognise ($20)

room service could use some work the menu looks great, but fall flat on delivery

the bartenders were curt to the point of dismissive, and the tone in both the bar and restaurant felt

seems like they prioritise families and couples more, especially around the pool area where kids were taking

the bar on property closes guests are loud and woke me up outside

stayed for the 4th of july, and hung out at the pool

the food and drinks at lola rosa were wonderful, we only ate in the lounge and at the bar though

also watching homeless people doing their laundry in the front fountain of hotel

more breakfast options

room was comfortable for the kids and us

everything was good pool was a lil dirty and jacuzzi was out of service

the pool is a little small

and premium channels, brady mid-century modern decor, a restaurant, valet parking, airport shuttle on premises

i had to say anything negative, it would be the pool size

the spa wasn't opened because there wasn't anyone to manage it

expensive i have a kids who did not enjoy anything

staff was excellent very friendly and room service was very quick we did not wait for anything, the staff was

need breakfast included. no laundry. gym is small

no plastic laundry bags, small soaps

the location and staff were great - front desk staff was great, kitchen and housekeeping too!

good cardio equipment in gym but not much for a weights workout

also, the pool bar was only open from 9 am- 12

the tile work on the walk ways made so much noise when the cleaning staff would push their laundry carts across

bar at the swimming pool

lack of microwave in the room, broken gym equipment.

wonderful pool/spa, exercise room, breakfast, lounge areas, very comfortable beds

great place to stay with family, parking was ample and free, also wifi was good

were amazing, the location is right in the heart of downtown and the roof terrace pool have views that are just

my room only downside was view but i wanted check in right away because of kids so the staff gave me what they

rooftop doesn’t look as nice as the photos, rooms are small and overpriced. too many kids.

the gym is top of the line, clean, clean, clean and filled with brand new equipment

gym had great equipment

no available laundry

staff would come poolside and take your order and then deliver the lunch poolside if you chose

it also has free access to a local gym

there were different pools and hot tubs to stumble upon and it was the type of place where you could be social

the pool was great. free breakfast daily.

good downtown location with free parking & laundry facilities

nice room, good breakfast, good wifi, nearby center, pool, laundry facilities present

conditioning unit was very noisy, the laundry facilities were not operational and we experienced a very squeaky

she didn't tell us to go through the hotel laundry, so we had to go back and get clearer directions

floor, i had asked for a quiet room so they put us right next the the ice machine and guest laundry which someone

they say they have laundry facilities but all machines were broken

door to laundry room wasn

small parking area.

ans spa was very good

there's a gym and a spa here as well but due to the duration of our stay, i couldn't take advantage of either

would have been nice to be able to enjoy a quieter room away from the laundry facility

they even have a washer and dryer available on the property to do your laundry if needed

full fridge and stove, large room; the large hot pool and still larger regular pool; available laundry; restaurants

we even did our laundry

laundry on site and good security for hotel

wifi password

the room was super clean and right by the pool

location , style , pool

there was a kitchen but was not used hardly at all

the location was very good, parking was easy, and the room was nice.

wife and i wound up in room #511 which shares a common wall with the hotels laundry

our room had a wall attached to the laundry room so it was like a helicopter over our room

more compact, things closer together, than it seemed online - pet fee is really steep (in comparison with many

is the place to stay if you want it all-- pool(s), room service, gym, spa, and restaurants, to name a few

gym was nice to have, but very small

the views from the pool were fantastic

after the bar tender kept ignoring us and preferred talking to other guests, he told us we were too late by

i didn t see if there was a gym or not

pool was lovely and our room was clean, good size with a great patio with loungers

the front desk staff on arrival was very unfriendly, no help with guiding you in the dark to the parking area

awesome rooms, amazing pool and a comfortable bed

lack privacy, no room service, no dinner option onsite, lack of flexibility

mini fridge and bar is stocked with products

room service didn t clean our rooms well and never took old glasses out the entire

no room service or phone in room

we constantly heard them go by with their laundry carts

the main pool had adult only hours, but other than that it wasn't a big deal

there was an issue with the qr code menu, so it wasn t downloading that day, then the wifi wasn t strong

the pool!

clean rooms, friendly staff, family friendly! two great pools!

pool and bar area were picturesque

not sure about spa treatments

adults only, quiet, serene, private

weren t able to buy a guest day pass for our friend to join us at the pool but i guess this just ensures the

had to have room service on the bed

the laundry we need card to use

screws were missing because it looked like an attempt to securely fasten the door closed and the laundry should

facilities are great, laundry room, pool, jacuzzi

the pool was great. laundry was convenient. quiet area of town.

connection was spotty, esp in laundry room where it was needed

laundry piled up by the elevator

room too close to the main laundry and noisy

i even had to track down a housekeeper in the laundry room to get more toilet paper & kleenex because it wasn

wasn t that clean, lots of rubbish and laundry around

i didn't get a chance to use the gym but would definitely in the future

it would have been nice to have cups for the coffee so we could walk around and laundry bags for our dirty

no laundry facilities guests were hand washing clothes n hanging them over the balcony

the room was in a great spot, looking at the pool

close to pool, great music and pool service. very relaxing stay!

believe pets are allowed here

option to charge to the room at pool side service, only downfall as we like to pay as we go

kid pool not relaxing with screaming kids

service at the bar could be slow when it was busy

the room wasn t ready so we put on our swim suits and went to the pool

staff looked happy and was professional and helpful: at reception desk, the restaurant, the pool, the spa, the

with ample, free parking and thoughtful amenities like hot/cold breakfast, 24-hour complimentary laundry and

gym and laundry in one room made the gym very steamy in the afternoon/evening

there is a laundry room.

it had a free laundry where we could do our own laundry.

free laundry and free fitness plus free breakfast

we ask for a quiet room, but they arranged a room side with laundry room

this hotel says that the resort fee is for things like laundry facilities, self-parking (it's a parking lot),

the food we ate through the hotel restaurant and room service was great, we were a little disappointed there

me a hotel resort fee after you guys already charged me for it , plus charged me 25 dollars for early check in

outdoor fireplace did not stay lit. sliding door was very dirty could not see outside.