no laundry facilities we could find & needed desperately traveling w/special needs child too

parking is free so that s a plus

clean an amazing breakfast. great room as well.

extremely clean. friendly front desk staff, very good free breakfast buffet.

excellent breakfast

nice to see they offered free laundry

they had an outstanding little gym / free laundry facilities as well

staff very pleasant and friendly. free laundry facility included. coffee delicious.

great the grounds was clean and neat the rooms was nice everything was great especially the free laundry with

safe it was quiet and peaceful comfortable bed great staff very clean great location and free laundry

the trash, make the bed, go to the front desk for clean towels, and ask for clean cups, coffee, laundry bag,

parking was stressful, very busy

breakfast was excellent - lots of variety/options. thoughtfully prepared by very pleasant staff!

indoor pool or hot tub; the duvet cover on the bed was torn and the inside cushion kept sliding out; the

pool area could be a bit more updated

had laundry

contact high in the room or hallway, no breakfast other than cereal bowls & warm milk, broke down laundry facility

parking lot easy to get in an out

breakfast, location,pool

hotel is clean, well equipped rooms, attractive breakfast area with a very good selection of both hot and cold

the laundry room

clean. laundry service. average

also laundry was $4

also no room service and had to wait in line for towels when the front desk is busy

easy to book. comfortable bed. pet friendly.

ended up taking all the others to the laundry myself

breakfast could have been better

pool was closed due to covid and the breakfast was not a buffet

great breakfast

not a thang it was a great stay. the pool area and wait room was my favorite.

we were looking at the signs for guest laundry

beds, always good to have access to laundry, especially when ive been working out of town and out of my car for

comfortable room. great location and felt safe. lots of parking for my trailer.

did not partake of the breakfast only because we were visiting family that lives in the next neighborhood over

breakfast included fruit which is always appreciated. breakfast was just right for us.

near airport, free parking included, modern rooms and gym, accommadating staff during

had to pay for parking per night

pet friendly, we were traveling with our two pups, they have a nice large grassy area for dogs

unkempt. pool not in service. loud

plenty of parking and clean

the pool area was filthy

breakfast was outstanding and the person at the breakfast station was great and so kind

that you had to pay for wifi and the breakfast was very basic

breakfast

property asked for additional money for pet, as it s not included in price advertised by booking

no coin laundry no in room safe

didn't have a laundry bag

pet friendly with plenty of area to walk the dog

the breakfast was complimentary and was

breakfast was outstanding, with a good selection and clean inviting dining area

but it s best to inform the owner to take down the false advertisement in the booking with the laundry and

towels and rags.. no good laundry small pillows and bad furniture

room smelled like and ashtray and the noise from the laundry was loud

no laundry bag, no plastic cups, 1 trash can for the whole room

none of the laundry works at all but everyone, once the booking is paid and settled in, we all kind of adapted

kayak, fishing, bicycles, golf carts shuttle

don't want a big breakfast, on property rt store has coffee,

light meal (tapas) at bar were outrageously expensive and service was

the hotel is beautiful, the staff at the spa was great

thing was the $100 pet fee which is higher than most & also unexpected

did not eat breakfast but the coffee was great, always tasted fresh brewed

fitness room equipment, treadmill was cheap and non functional

we just didn t to use the pool since it was out of season but besides that i recommend this hotel

location ,cleanliness, facilities, breakfast availability

clean had breakfast every morning and coffee aval 24hrs close to everything and the ac was cold

our room 138 was next to the laundry

i actually called the desk and they said it was smoke in the laundry room but no fire

rooms were big laundry was cheap and breakfast was delicious

i liked that its pet friendly, and the laundry room on every floor was nice and convenient.

the laundry room needs to be cleaned and updated. it is obviously ignored.

modern, great friendly staff plus we got to do our laundry

the laundry w/d did not work and also took my money

laundry room iris garden was equipped the room did smell weird

the laundry didn't clean our clothes half of them weren't even wet

the on-duty person, megan, was doing laundry in a little small room right behind her tiny counter area in a

dryer didn't work in laundry room

the breakfast is very limited on options.

great shuttle and convenient for 5 mile

pet friendly.

location, pet friendly

calls/visits to the front desk, they brought us 1 sheet, no towels, and stated they didn t get laundry that

00 to drink the bottle of water that s in the room and pool water was cloudy didn t seem clean so we didn

other things such as wifi instructions was not communicated at check in properly

convenient to airport and free shuttle

cozy bed, hot shower, amazing looking hotel, designed fabulous, bar and grill, location, pool was open but so

we had to go to the front desk and use our money to get quarters, to dry them in the laundry room

indoor pool was nice and laundry facilities were helpful

staff room laundry front desk manager all was not acceptable for marriott standards needs some supervision

pool was closed but i should have asked when booking. i assume it was covid related

the pool was closed and wasnt told that ahead of time so i had to spend extra money to keep the kids occupied

s my bullet summary as i entered the room: -room smelled musty/rancid -ac was off -no plastic laundry bag(good

i only dropped by one day,and grabbed some eggs and breakfast sandwiches, which were good!

nice hot breakfast with a lot of options. love the kitchen within the room.

carpet was torn and the floors appeared dirty

breakfast was ok brown sugar or honey for the oatmeal we would appreciate it

room service: should be intuitively clear

the food at the bar is excellent

the kids coordinator staff

we were unable to connect to wifi even though it said it was included in resort fee

size, location, pool and facilities all fantastic on memorial holiday for 5 days/4nights

the room was pretty clean & it was great having the washer & dryer to do a small load of laundry

our suite was gorgeous and had a full kitchen and fun furniture, colors, artwork, and wallpaper

the full kitchen let me have all i needed right there with me and i didn't have to run out to the store

loved the separate bedroom and living room and kitchen

the pool area had a nice gaming area

was dirty laundry in the closet, makes one wonder if the room was cleaned

they didn t have laundry facilities.

no dirty laundry bag in the room nor hair products

ours was first floor opposite the laundry room and in the staff

no laundry, even though the signs said there was

arrived at hotel we found that the airport shuttle did not start until 9 am, much too late for our early morning

breakfast was always amazing!!!

i wish breakfast hours were a bit longer.

a coupon should have been given to a restaurant that serves breakfast.

bed was great, temp. in room was very comfortable (cold out), and breakfast was very good.

hotel cleanliness, staff, location, room, laundry, etc. were all great!

laundry room only had 2 working washers out of 4

they offered free amenities such as laundry, gym and shuttle

pool was green and gross

pool was not open if you cooked in the room which had stove it smelled of food for days because no

was no room service, i had to clean room and bathroom by myself, laundry service had no clean bath towel, they

hotel do not have a laundry,

had no laundry facilities and my room could have been touched up more; cobwebs, dead bugs, and a lot of

constantly blocked and refusing to open (magnetic cards to be always reset); absence of guest laundry in the

nothing laundry

no laundry service on a friday at 9???? for this rate an express service would be the minimum

no pool, sauna wasn't working, small gym

wish there was a pool and jacuzzi.

it should make you wanna order room service for a week and never leave the

i wish they had room service, at least for breakfast.

had we not asked our clothes would have been at the laundry when we had to leave

and that s the only option you have and so inconvenient uploading all from car at once with 3 kids

the facilities including the restaurant areas, pool and gym were exceptionally maintained and immaculately

went with our dog because we read that the property was pet friendly

passes are sold for pool use

dirty laundryman bagged left outside door

no hotel bar. worst tv remote. no laundry bag (unlike most hotels).

pricey for what you get, no laundry facilities, no information from the staff to aid your stay, the bathroom

wifi did not work in our room.

breakfast could have been a little better. very crowded. bacon undercooked.

had to sell outside laundry to dry completely

the lobby and small restaurant area and bar is very nice

the pool was clean and very quiet

staff are very friendly and helpful! and i love having the bar area!

request for shuttle service at specific time was lost.

location is great, staff is friendly and supportive, laundry facilities a bonus.

the room was immaculate and the bed was very comfy , the pool was wonderful !

we had the room with the spa bathtub, which a lot of places take for ever to fill the tub and usually run out

bathtub not spa tub, no microwave

room service available, but i understand the issues with the virus, as it has put limits on us all

laundry option, but a hint given where to find it in town

room lacked laundry bag

spotlessly clean room. comfy bed. location unbeatable. great fitness room and pool

wifi was too slow.

staff were very helpful, room service was prompt, forgotten items quickly provided.

we ordered room service which came fairly quick so we were pleased with that

loved the pool and the hot tub!!

the room hacked on to the gym and we heard people dropping weights and training g early morning and late at

they had free cookies in the afternoon and free wifi

clean, great location! even enjoyed the pool! could get to river within two minutes walking!!!

pool happy hour poor bag of chips breakfast ok no pen or paper in room hair dryer missing no laundry bag not

no laundry service during weekend

first room we were in had a leak from the walk-in shower that was repaired twice, the kitchenette sink was

breakfast is always a treat at embassy suites, but this chef was especially good

everything was lovely... from the managers reception to the breakfast and late check out

update and there were no charging ports for phones anywhere in the room as well as missing dirty laundry bags

not super central, had no idea about laundry service at the front desk

i never could get into the laundry / ice room

location, clean, comfortable bed, private pool area was a nice place to hang out, laundry room was convenient,

no room service, had to ask for them to empty trash and get towels and tissues and soap

a girl to please make my room and she told me that she didn't have time, a good lady from the laundry department

our room was directly above the laundry facilities and close to the ice area, which were both very loud

it seems to be located right above their laundry and you can hear it during the day until 7

hotel didn't have simple amenities like an extra blanket or laundry bag

rooms, broken bathroom door, restaurant overpriced with long wait time and bad food, no guest laundry machines

stairwell cluttered with laundry and

the roof top bar is the best in the city

safe because you couldn t access room floors without key since elevators took you up to roof bar and back down

microwave not offered, no menus in room with times room service ended

i like the restaurant and bar being in the hotel. also the proximity to downtown is perfect.

our view was of the cleaning/hotel staff, scattered random chairs, and laundry piled on the deck

originally, all looked fine, but my husband later found dirty laundry that did not belong to us in the room

across from the laundry room and was awakened by the constant door slamming shut at 7:30 in the morning

wifi was very poor

no microwave or fridge in the room. no discount on breakfast. no hbo. slow wifi.

hotel restaurant and roof-top bar were very good!

room service wouldn't clean our room when we had a suitcase on the bed-- for what we were paying,

beautiful rooms, nice staff, free wifi, cool rooftop bar.

the location was great, we loved the rooftop bar and the beds were so comfortable and clean!

wifi absolutely non existent in room

room service would be nice and laundry

there was also no laundry service and they weren t able to recommend one

leaving our first hotel to come to andaz, we were hoping for an early check in so that we could nap and relax

the hotel was excellent from the room and bar area, the staff were very friendly and polite.

bar and food available onsite

was charged $32/day for wifi, coffee and sparkling wine

awesome location, rooftop bar was cool, and breakfast was fantastic

the rooftop and first floor bar are a perfect place to start and end the night

our room service would have to be requested and sometimes not show up until the second shift at 5:00

staff was very nice and friendly disappointed because there were no room service the restaurant downstairs was

no laundry room. i fixed the toilet.

no room tidy service on 2nd day. no laundry facility

holiday inn in three days with no working coffee maker in the room and no dirty laundry bag and no tv

my wife and kids loved the location so they could tour down town with a short walk

enjoyed the view of the river and watching the cargo ships with the kids

wish they had on-site laundry.

it would been nice to have a place to hang up cloths and a bag for laundry.

nice quiet bar adjacent to lobby where we could enjoy a glass of wine

location, history, attached bar and diner, atmosphere, malarie at the front desk

we loved the added perks like the coffee bar, water/sodas and the in room local popcorn and shower steamer

separate laundry with free use of machines

the rooms were wonderful, and i really appreciated the laundry services

also sounded like the laundry room was above

location of the hotel was perfect to access the busy river street, also the free breakfast and laundry room were

the laundry machines were in bad working order. most all of the machines didn't work

there was no iron or iron board located in the room nor a laundry bag

early bar hours and late check in

inquired about the pool and was told it was closed for maintenance, checked myself and it clearly was open

big rooms, modern decor/ bathroom, big window, clean. free parking, water and coffeemachine.

pool table only had one stick. coffee cup lids didn t fit. rooms are very small.

only there for the night and had to depart for airport before breakfast

breakfast was wide open to guests instead of staff only service

fantastic breakfast

water display at checkin desk. to go breakfast bag very thoughtful and good.

liked breakfast, the location was decent near the airport and not far from downtown savannah, or from

there was no fridge in the room or laundry facilities onsite, as i was travelling from overseas this would have

there was no laundry available, which isn't convenient if you're on a road trip &

no laundry room with machines to operate ourselves

no longer has room service -covid restrictio

breakfast was a bit limited but was perfectly adequate. wifi was a bit sketchy at times

there is plenty of storage space, a washer and dryer, a beautiful kitchen, a cozy living area, and very

loved the decor, kitchen in the room, very comfortable bed and linens. staff was wonderful:)

they had laundry issues

second assigned room had the dirty laundry baskets in front of the door

all of the staff from the manager at the front to the laundry staff were so very nice and personable

i unpacked my luggage and it was still lingering in my laundry

room on the first floor was directly across from the industrial laundry which housekeeping used as a home base

the gym and laundry were also very nice

spacious suite and guest laundry

laundry facilities needed a change machine or adapt machines to take debit cards

the snacks were a bit pricey. there was no change machine for laundry.

a laundry room was available, but change/coins were required, and a change machine was unavailable

i did not like the fact that i could not get to do any laundry.

were not able to get laundry soap from the hotel reception desk although we were told that we could

had to use hand towel to wash kids

the kids enjoyed watching the boats go down the river from our balcony

a quiet, corner room located on a higher floor away from noise, kids, oblivious parents, elevators, ice machines

were a little cramped, lighting everywhere was very dim, hallways too dark, lounge and bar very

location very chic hotel beautiful bar & roof top pool

rooftop pool has a great view

location very chic hotel beautiful bar & roof top pool

the pool is shallow and small but the poolside service was great.

the pool is definetely a plus point if you are traveling with children

i enjoyed the breakfast choices,bed was very

they accommodated us for early check in since we had an early flight

every one there deserves a bonus for a job well done but the one minus is the tiny pool, i would change that

great breakfast as well

cleaning ladies through a bag of my dirty laundry away that was near my luggage

great bar and food

great staff, quick wifi and superb location

there was a waffle bar with a topping station, a yogurt and fruit bar, eggs, sausage, bacon, biscuits, sausage

no bar in house

don't like room service coming to my room early

access and parking was directly on the property

breakfast. congested parking.

beds , bar on site

employees, from the front desk to the kitchen and bar staff, were incredibly friendly and helpful, and our room

laundry room needs quarters to use and detergent vendor out of order

liked the amenities like the gym, pool, and lounge areas

room, nice lobby, great pet area, nice indoor pool area and gym and nice outside seating

the amenities were nice touch as far as the bar, gym, pool table and atrium.

breakfast not served and bar was closed

comfortable bed, great shower, clean guest laundry facility on 2nd & 4th floors

laundry facilities

like to do laundry while i'm there and i wish it would be free

don't put your guest by the laundry room!!!

was excellent and the complimentary nightly reception at the bar was great

laundry facilities definitely important for us to have

one laundry room for 6 levels of rooms

while there were guest laundry facilities, there was never any detergent available.

the laundry on the 4th floor was the most disgusting thing i have seen

location spacious room laundry room working area in the lobby

is desperately understaffed (front desk, housekeeping, laundry, switchboard)

booked this property partially due to laundry facilities

staff couldn't do enough to help especially michelle who came to help me in the guest laundry and so very

also, there are laundry facilities at the hotel

advised parking 2blocks away ($23 per day) nor that there was no room service

only complaint was concerning the guest and pet noise

the television and wifi were going in and out.

bar, restaurant and pool available during our stay; staff were kind enough to accommodate a late check out on

we enjoyed the light fresh breakfast @ fleeting

in the evening we will indulge @ bar fleeting; we enjoyed cocktails from the famous emmanuel