it s beautifully decorated, posh, relaxed vibes, wonderful pool, great meeting places, over the top restaurant

day until 11:00 am the lobby bar was set up with an assortment of pastries, fresh hot coffee, teas, and several

breakfast was excellent

free breakfast was not good, the lobby is too small and there is no small sundry very important to

light in the front entrance of the room where the room bar is located can not be turned off at night, thereby

fantastic staff, beautiful room, incredible breakfast

breakfast was wonderful!!! the staff were attentive and friendly,

everything went well! i do wish the fireplace in the

it is historic and carefully appointed, with comfortable beds comfortable pillows some rooms have fireplaces it

my room had a gas fireplace which was enchanting

includes all kinds of extras like daily free breakfast, soft drinks and water, wine, dessert, and laundry

the only thing i can pin point is the wifi, i couldn t load anything on the wifi.

the breakfast buffet was delicious - unique and varied

wifi slow at times

breakfast was delicious with menu changes each morning

morning breakfast was fantastic

wifi was slow.

the bed was so comfy and the breakfast and cookies for a night cap were amazing !

breakfast alone was worth the stay

wifi and satellite reception is very poor

the loud karoake bar across the street, until i went a sang a couple of songs.

there was no food service at the pool mid day monday.

very friendly staff, rooftop bar and pool are excellent, rooms are very clean and comfortable

we enjoyed the restaurant downstairs as well as the rooftop bar and pool

very friendly staff, rooftop bar and pool are excellent, rooms are very clean and comfortable

laundry both washer and dryer were big got all my clothes done in one load

wasn't a laundry facility on site and no breakfast

also they lost a pair of my son s jeans in the laundry

we ve been asking them too if they can treat/laundry our clothes because we are afraid that we might bring

map in the room said there was a laundry but none available

all washing machines in the self-service laundry out of order, see photo 7

kind to my three year old, patient with me almost breaking the guest laundry machine, and so many smiles

laundry facilities on site were neat and clean

having a kitchen was helpful for restaurant leftovers and keeping cold water at the ready

modern and clean. good breakfast. nice pool.

appreciated the coin laundry on our floor

laundry services are excellent, staff at the restaurant is very polite and helpful lady

staff. didnt change linens at all no charger phone no wifi.

found dead and live cockroaches' in bathroom and room. kids are uncomfortable

was under renovation, but no room cleaning for 3 days, no room service , dusty, workers in same elevator, had

this bed and breakfast needs no improvement!!!

the service was impeccable and the breakfast were delicious and very accommodating

shout out to the chef for our delicious breakfast

the breakfast was amazing

historical building with fireplaces,paintings and cozy furniture

i looked and looked for the roof entrance from the 8th floor and did not know it was through the laundry room

bonus point goes to the coined laundry facility

5 pm we checked it, had a photoshoot at 630 but i had to get my kids ready and my self in that hot room with a

noticed that the waffles were hard were at breakfast -not only ours but other people

the room service was always active around hotel, and even left a note on door if required any service

the laundry machines too noisy through all the building, very early in the morning

laundry noise needs to be fixed

there was a shortage of wash clothes so i had to wait for laundry

and it sounded like we were near the laundry room

was exceptional to have a bar and grill on the premises, 6-10 p

the laundry lady was phenomenal and kind though

hotel provides breakfast, coffee, laundry facilities etc which is very good for travellers like me

the laundry with soap cost us $6 a load

saw pets with at least 3 different guest during my stay and thought there was no pet policy

breakfast spread was exceptional

barely there wifi

to me the hotel charges a $100 pet fee

we had asked room service to do something about order

the room was very nice with a small kitchen and a small table to eat at, i love the separate living room and

nice appearance. ease in parking. nice pool. grateful for the luggage carts. with easy access.

cleaning ladies through a bag of my dirty laundry away that was near my luggage

would have liked coffee in the room- but coffee bar downstairs worked

great staff, quick wifi and superb location

enjoyed the bar also, historian and harp player was incredible

i was amazed by the fireplaces built into all the walls of the guest room hallways - the sole source of heat

thoughtful design, although the pool is small it is a beautiful setup, really comfortable

lovely rooftop pool with lounge chairs and bar

rooftop pool has a great view

there were a encounters with staff that weren't as polished as they could be in terms of room service and

the pool is shallow and small but the poolside service was great.

location spacious room laundry room working area in the lobby

one laundry room for 6 levels of rooms

at the reception they did not have change for the laundry

laundry facilities definitely important for us to have

while there were guest laundry facilities, there was never any detergent available.

the television and wifi were going in and out.

room service is always messed up and simple tasks at the front desk get lost

friendly staff, clean, quiet, and pet

room service: room service is quite slow but kind

think they should enlarge the pool or add another one elsewhere on the property.

staff couldn't do enough to help especially michelle who came to help me in the guest laundry and so very

is desperately understaffed (front desk, housekeeping, laundry, switchboard)

booked this property partially due to laundry facilities

also, there are laundry facilities at the hotel

central location. breakfast room

were not able to get laundry soap from the hotel reception desk although we were told that we could

i did not like the fact that i could not get to do any laundry.

we wasn't told that the gym was closed and also the spa was closed until after we paid for the room due to the

the bar and staff

marriotts are good hotels and the sheets and bed are bar none

the towels were still in the laundry

second assigned room had the dirty laundry baskets in front of the door

i unpacked my luggage and it was still lingering in my laundry

they had laundry issues

amenities promised online are not available (housekeeping, minibar, kimpton kids, laundry)

no laundry room with machines to operate ourselves

there was no fridge in the room or laundry facilities onsite, as i was travelling from overseas this would have

there was no laundry available, which isn't convenient if you're on a road trip &

poor television didn t tell us we needed to ask for room service

free wifi was sporadic.

i ask if she could pop this and she replies, like im asking her to wash my dirty laundry, you have a microwave

and bar was nice the bed and pillows were pretty comfy i like the variety of hbo channels on-site laundry

the snacks were a bit pricey. there was no change machine for laundry.

spacious suite and guest laundry

a laundry room was available, but change/coins were required, and a change machine was unavailable

laundry room needs quarters to use and detergent vendor out of order

gym was small but sufficient

was great, they had a bar that opened in the evening if you wanted a night cap

was a little surprised that the hotel didn t offer wet wipes or disinfectant spray to wipe down gym equipment

room, nice lobby, great pet area, nice indoor pool area and gym and nice outside seating

comfortable bed, great shower, clean guest laundry facility on 2nd & 4th floors

like to do laundry while i'm there and i wish it would be free

don't put your guest by the laundry room!!!

laundry facilities

great room spaces, lots of ways to charge devices, very clean, great staff at desk and bar and

the property is nicely updated and well-appointed, including a spacious breakfast area that never felt confining

waited 2 hours, here we are with kids and family with no where to go, it was storming so it wasn t like we

wish i didn't have to deal with screaming kids as often as i did

and the roof top pool has the most beautiful view overlooking the river

then when i made reservations i requested late check out due to coming in late with families and kids

also sounded like the laundry room was above

we were on an extended trip and the free laundry was much appreciated

the rooms were wonderful, and i really appreciated the laundry services

the laundry was good and we were pleasantly surprised to find it was free

the laundry facilities were free

laundry facilities were not clean. breakfast was a bit sober.

laundry facilities were inadequate

they never had enough, we had to wait for the laundry

laundry facilities were good

machine in the laundry room was broken

it would been nice to have a place to hang up cloths and a bag for laundry.

wish they had on-site laundry.

bar in hotel was very nice, too

we had 2 dogs and the hotel is very pet friendly and the staff were too!

access to the bar and restaurant in the hotel is nice

no room tidy service on 2nd day. no laundry facility

no laundry room. i fixed the toilet.

holiday inn in three days with no working coffee maker in the room and no dirty laundry bag and no tv

stopped here for 1 night with 2 young kids

wifi connection in the room was terrible

pet fee was $150 which i almost fell over but with how good they were to our golden, i would

staff was very nice and friendly disappointed because there were no room service the restaurant downstairs was

rooftop bar was very nice

both the rooftop and basement bars were decorated festive and the bar tenders were top of the line guys with

our room service would have to be requested and sometimes not show up until the second shift at 5:00

there is plenty of storage space, a washer and dryer, a beautiful kitchen, a cozy living area, and very

loved the decor, kitchen in the room, very comfortable bed and linens. staff was wonderful:)

there was also no laundry service and they weren t able to recommend one

room service would be nice and laundry

it was clean, the bed was super comfortable and had a mini kitchen with plates, refrigerator, and utensils

our room was large with a little kitchen

they advertise pet friendly, which they were. i thought the feet of $150 was a bit excessive.

our view was of the cleaning/hotel staff, scattered random chairs, and laundry piled on the deck

across from the laundry room and was awakened by the constant door slamming shut at 7:30 in the morning

originally, all looked fine, but my husband later found dirty laundry that did not belong to us in the room

wifi was very poor

stayed in room with king bed had a fireplace, balcony that over looked river street

stairwell cluttered with laundry and

rooftop bar has great views and menu

the room service was excellent.

i thought the $150 pet fee was excessive

no room service

i would not call this closet a gym

would like to have a continental breakfast and/or room service for same.

no room service due to no restaurant

room service, that was annoying

hotel restaurant and roof-top bar were very good!

rooms, broken bathroom door, restaurant overpriced with long wait time and bad food, no guest laundry machines

a girl to please make my room and she told me that she didn't have time, a good lady from the laundry department

our room was directly above the laundry facilities and close to the ice area, which were both very loud

chairs are stacked on tables in the dining room, brown delivery boxes and laundry bins are in sight behind the

it seems to be located right above their laundry and you can hear it during the day until 7

room lacked laundry bag

laundry option, but a hint given where to find it in town

wifi was not easy to access

my kids kept saying this was the fanciest hotel we’ve ever stayed at

really enjoyed having the bar downstairs and plenty of private relaxing seating to choose from all across the

i wish the hotel did room service for breakfast.

also room service was unavailable and this was not mentioned on the website , along w limited

fire alarm 6 am everyone had to stand outside freezing'. due to kitchen staff on new years day

at check in weren't informed of cost for pet and then charged 75$ for 1 night

pool and hot tub closed at 10:00pm and gym was closed.

update and there were no charging ports for phones anywhere in the room as well as missing dirty laundry bags

i never could get into the laundry / ice room

location, clean, comfortable bed, private pool area was a nice place to hang out, laundry room was convenient,

not super central, had no idea about laundry service at the front desk

location, pet friendly

location is great, staff is friendly and supportive, laundry facilities a bonus.

the early bar hour closure. last call at 9:40 is too early.

was good clean sheets very clean room fresh breakfast and very good complimentary chocolate chip cookies

traffic noise on bay st can be a concern. wish bar and restaurant were open.

pool closed on day 1 for cleaning

dirty laundryman bagged left outside door

no hotel bar. worst tv remote. no laundry bag (unlike most hotels).

pricey for what you get, no laundry facilities, no information from the staff to aid your stay, the bathroom

breakfast could have been a little better. very crowded. bacon undercooked.

love the location and the fact that it is pet friendly

had we not asked our clothes would have been at the laundry when we had to leave

the rooftop bar was super cool and excellent drinks

cute pool area

and that’s the only option you have and so inconvenient uploading all from car at once with 3 kids

the pool area was lovely and clean

no laundry service on a friday at 9???? for this rate an express service would be the minimum

time finding where the pool was actually located

room service was insanely expensive and horrible. was not up to 750 a night standards

the only con was the distant to the pool. everything was so nice

unified lobby , no room service, asked for extra towels never got them

no early coffee other than coffee maker in room. no 24hr room service.

resort amenity (honestly i would make one for children only and a separate for adults only as the kids probably

view, how clean it was, the pool area, activities for kids, the snores, and the convenience

room was advertised as a golf view but our view was the top of a roof, construction site and parking lot

they finally told us we all had to go out of the hotel drive down the road a little to the golf course

they need to update the dryer in guest laundry

my wash finished very wet and it took me 3 separate times to dry my laundry

bed was lumpy, broken glass in the hallway, and college kids partied all weekend

enclosed pool and easy access cafe

the rooms and the view of the pool were gorgeous!

the motel needs some maintenance, the laundry room had a broken

room was disgusting, i tried to wash some laundry

breakfast should have been later. phones didn't work and laundry filthy.

shady people walking around & someone tried to pick my husband up by the laundry room

laundry units were not functional, missing clothes iron, iron board was filthy (had to request

i was in between someone making lots of noise and the laundry room which was loud

laundry room right next door to us so people talking outside door till 10:30pm

the location was good it was on the same street as the laundry mat i was going to

the laundry mat up the room was dope and the nearby stores were the best

laundry just over the road, food nearby

breakfast was great, and the chef was too

drawback was the breakfast

only thing that i did not like was the chef lady that was running the kitchen area in the morning for breakfast

breakfast dishes are concentrated in the hands of only one person

i actually live down the street i just took my kids to the new hotel because they watched it being built

was clean and staff were friendly, and the breakfast and breakfast area were not crowded or uncomfortable

very clean, very comfortable room, good breakfast, good laundry facilities, friendly staff.

pool and gym was closed due to covid

the water in the pool could have been warmer but the hotel was great

breakfast- pancake machine

few handicapped parking spaces, and two of them were the farthest from the door as could be

there s a pool, laundry, and anything you could want

the guest laundry is very useful

modern, great friendly staff plus we got to do our laundry

they didn t have any washing powder to use or buy for their guest laundry.

the laundry w/d did not work and also took my money

nice studio layout. everything in good condition. quiet. laundry.

breakfast area was really really small

felt very much at home, with the small kitchen, comfy beds, and the ridiculously good breakfast

pool was a little bit cloudy water

beautiful, clean, loved having a kitchen in room, pool was fun, workout room was great too

give me a room next to laundry room, crops the hall is meeting room, the room is super humid, extremely

i would like to had a laundry room in the hotel instead of going to a nearby laundry msy.

laundry was piled in the vending area of the 3rd floor the whole time we were there

room number was 125, which was right next to the laundry room, and that was the problem

chose the hotel because of the pool and the pool wasnt available

but it s best to inform the owner to take down the false advertisement in the booking with the laundry and

towels and rags.. no good laundry small pillows and bad furniture

no laundry bag, no plastic cups, 1 trash can for the whole room

room smelled like and ashtray and the noise from the laundry was loud

none of the laundry works at all but everyone, once the booking is paid and settled in, we all kind of adapted

had coin operated laundry but no change machine

it was hot in the laundry room and no chairs for one to sit.

loved that there were laundry facilities available

on the ground while having breakfast, the front desk was not nice, as well as no coins for the laundry, very

nice laundry facility as well