dirty laundry in our room when we checked in

the pool

i liked that you could opt for cheaper rate and not get breakfast but wife would have liked to atleast have

wish free breakfast was included ☹️

the breakfast was not free nor worth the price asked

everything you would need for a family. excellent breakfast. very helpful staff.

did not like having to turn on the master switch in the kitchen in order to turn the lights on in the bathroom

the breakfast was very good

comfortable bed, home away from home great free breakfast and attentive and friendly staff, a gem in hamilton,

kitchen with cups, glasses, utensils in the room

only 1 laundry room

helpful and nice but sadaqat night shift was very bad and he is not respectful and he scared my kids went to

it took more time to wait for the elevator, than it took to walk down the stairs and out to the parking lot to

pool and hot tub was a great temperature. beds and pillows were great. big rooms.

location, breakfast, pool

like that they had a pool, breakfast included and they laundry staff brought extra towels and blankets quickly

i changed the linen myself and took the pillow which had a huge stain on it along with the dirty laundry down

it had a laundry guest which we had access too for a $1 which was a good deal we did had an incident but

staff wasn t aware that guest laundry was fully operational and only facility laundry was being worked on

had trouble with wifi i had problem using $50 gift card on my bill banana we near rotten i asked for tub didn

close to 6 flags, and free laundry use

the amenities of a laundry machine, gym and a heated pool! the breakfast was quite good too.

great value, fitness, pool, laundry and spacious rooms

the indoor heated pool was a hit with the kids and the free laundry facilities were an unexpected bonus

of snacks and laundry detergents were a bit on high side

convenient free laundry and the kitchenette

complimentary laundry

my son loved the gym and i loved the laundry facility

free laundry

noticed people doing baskets of laundry and shoes left outside of the doors to someone s room

laundry facility one wager and one dryer and the dryer was out of order we were there for seven

room, clean, quiet, swimming pool, fitness centre, lounge, patio, computer with printer, laundry room, 24h hot

laundry room did not work and it was not gd for 4 members of my working team

even got to do a lil laundry

pool, fitness centre, lounge, patio, computer with printer, laundry room, 24h hot drinks, parking

the the laundry was operating the day we got there but the next day all machines were broken

they have on site laundry room and a nice hot breakfast included in your stay

laundry was broken

the room was spacious, laundry room, and breakfast was great. access to pool and parking great.

great value and appreciated having a laundry

did not have breakfast at hotel.

it was only enough for me to shower and we were there there the whole weekend with a pool so my kids need to

is safe, uber comfortable, great value, tucked away in a country setting, with a gym, pool, ample parking, and

always clean, friendly staff, good food and cocktails. pool and gym are really nice

breakfast should be included.

in the corridor; no laundry service; very poor breakfast (not worth it); overall very poor experience

there was no laundry facility available, there was no swimming pool facility.

they don't have any laundry services on site.

it would be excellent if they include in the facilities an area for laundry.

in my case they did not know whether there is a laundry machine at all or how to stream my laptop on tv in the

the room was comfortable, the in-room kitchen facility was a benefit, onsite laundry room was convenient

it had laundry facilites which we needed after we were on the road for 5 days. comfortable bed.

handy to have a laundry to use and the 24 hr little store at the desk was great

breakfast was disappointing.

good breakfast

guest laundry facility on site and breakfast prices were very high at $21 per person or $17 for

bar area and comedy area every weekend

no room service at this time

breakfast delicious

guest services was perfect. room was beautiful. gym was clean and large. everything was perfect

laundry facilities were nice

laundry was being folded in the foyer which is not appealing as you walk into the facility

i liked the amenities...breakfast...the gym and the pool

the bar staff was aggressive (older man) when telling us liquor was not allowed outside the hotel rooms

to you at check in when you are fiddling with putting cards away, getting cards, messing with kids, and trying

laundry room machines in good order

the breakfast was very crowded with kids so it was a little difficult to find a place to eat, but that was

in-door pool is very nice; breakfast is super

the heated things for breakfast were cold, kids unsupervised picking up breakfast stuff and putting it back,

have stayed here multiple times i love the breakfast buffet, they have all different varieties to choose from

had no change at desk to do laundry

i had to go to the laundry room to get them

had a air conditioning system that completely linked all over carpet soaked our shoes and sons laundry toilet

was only 1 laundry room on the first floor with only one washer and one dryer

the complimentary snacks and the room service

faculties being down elevator, pool and laundry made experience worse. great staff all around.

no extra pillows or blankets, or dirty laundry bag

laundry room was filthy and smelled like mildew

room spacious shower, full kitchen in the room very modern and extremely clean

also, there is no additional charge for pets

indoor swimming the room was well put together the staff was nice the laundry service was

the breakfast isn't anything i can eat. i would like decaf tea. they only had caffeine tea.

the pool bed hot tub

did not have the breakfast

this was a perfect area to relax after a long day with friends and even plenty space for the kids to run around

the pool was enjoyable, they have a pool table, laundry facility (which was very convenient)

you need your key to use everything, including laundry

the pet fee outrageous

close to sesame street place , local restaurant s . loved about the continental breakfast .

the pool

do you have a laundry mat that requires quarters but your front desk is only allowed to give you $4 a day

if you can provide for your own laundry services

looks clean and well maintained, including the pool'super close to sesame place (it's not walking distance but

$30 parking,. taxes are more than 50% of the room price

bar closed early because an employee didn t show up

guest laundry room was out of service

very friendly staff. guest laundry facilities. late checkout possible

you were doing laundry and went out, the property staff (and the manager mainly) will blame you to leave

staff was amazing- let me have a late check out to 4pm

the comment re parking had to do with the snow and it had not been plowed enough for ample parking

laundry services, l requested for a drier to be able to dry my kids clothes but that was absent

no guest laundry

no laundry room, i like to wash before i leave.

to daylight savings time, the parking lot lights weren't set to a new timer

staff, clean hotel, shuttle service, breakfast, microwave and fridge in room, and comfortable beds

friendly staff, safe location, laundry room in the building

us parents with little kids don t wanna be traveling all over for a drink or a snack

loved the outside seating with the grills and basketball court for the kids

great location for where i had to work! loved having a kitchen! i should have booked it all week

location pool area clean and comfortable - fresh towels available gym is small, but good quality machines

friendly staff, laundry wash and dry $1 per load. ample parking space. close to my activities.

great there were laundry facilities but the dryer took my money and didn t work

controllable; good desk & chair for work and emails; wonderful room service; a very helpful guest laundry

full restaurant,full bar and entertainment

they had like a bunch of kids staying there for a college tournament or something when i went and they seem to

laundry - very good when you have a trip with kids

faculty, laundry for guest

laundry - very good when you have a trip with kids

pool, food, accommodations, customer service

beautiful setting. very clean. breakfast buffet was excellent.

weak wifi bandwidth.

things i did not like was there was not breakfast free for the kids in the morning like most hotels but i wont

price for an overnight stay. also had an indoor pool for da kids

limited parking

the pool was amazing and room was great

lastly, there were holes in various hallways, and the door to the laundry shoot was propped open and we had to

noticed some mold spores on the bathroom ceiling.. bathroom sink too high for kids...

booking.com did not say the pool and gym were closed. very dissapointed.

were kids running up and down the hallway and it was late

here means that you are going with your kids to sesame place and for that reason it is a perfect option

three huge black bags with laundry were in the hallway when we left at 5:30

to many stairs to climb. did not like the valet parking.

the breakfast was good and it is nice to have a bar for some wine/cocktails

the free continental breakfast in the renovated bar area is a welcome plus

breakfast was really really good as well

shower drain clogged and water would pool up in tub. also there were ants in the bathroom.

the pool was incredible, must have been redone recently

breakfast was amazing

to be fair i did not confirm prior to booking, but given the parking lot was very empty i doubt it was a matter

the quiet location with plenty of parking. spacious rooms, nice facilities

2: the hotel does not offer laundry service

in 2017, where wifi is so plentiful and free so many places, a hotel charging for wifi is absurd

wifi should be free, and the cleaners should clean the bathrooms.

old fashioned service and quality. excellent bar to meet with friends in front of a fire.

no mini bar on the room

modern, nice bar at entrance, gym,room decor

no room service for food

very clean rooms. easy access to parking which was well lite at night.

little bit crowded, kids throwing the ball all across the pool like in their private

there was another shower head that squirted water horizontally across the length of the tub, pooled in the

mini mart in the lobby and laundry mat in the basement

the indoor swiming pool, the game room, the lounge all are excellent walking around the hotel was

it is new, beautiful architecturally, wonderful staff and amenities, great restaurant/room service, close to

no pool for little kids to play in

distance to parking lot in evening.

nice rooms. liked the free laundry.

the public areas, lobby, breakfast area, fitness room, laundry room, were very nice, clean and modern

good amenities- pool, laundry, breakfast

swimming pool and fitness center were great perks as well as laundry room and they were all included with room

swimming pool and fitness center were great perks as well as laundry room and they were all included with

appreciated that the room was very clean; as well as the laundry room

gear the teaching to hotel language - garbage, laundry, ice, gym, pool, etc

staff, included breakfast was a joke, not even cereal for kids, just couple of bagels and english

breakfast, staff, and comfortable

no pool

sure has laundry room but no laundry soap to purchase

laundry room broke down and we had to drive to laundromat, front desk employee wasn t super

in the bathroom cleaning missed bases like replenish coffee and cups, missed laundry, etc trash receptacles very

no laundry service was a problem

complaints, other that it would be nice to enter the building closer to where the parking lot is rather than

appreciated having laundry services

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

more like an apartment they even give you a laundry basket

the gym room is nice too

the bathroom was clean and we had the laundry on our floor which was a bonus

rooms are relatively newer but if you are on the first floor or near the pool/business room/laundry it will be

laundry room had limited machines & dryer no free detergent provided limited entry options, either

the swimming pool

ample parking space

laundry

i wish coin laundry were available

the gym and laundry updated bathroom

the laundry room on the 2nd floor had trash all in between and behind the washer's

the laundry area consists of one washer and one dryer

the washer was not working and the laundry service was not same day so on saturday am i couldn't get clothes

easy access, ice and laundry was close by, nice tv, nice refrigerator but no

was very courteous i had a wifi problem with room

related to my stay) and the front desk gave me a very late check out and a free bottled water from

the pool was warm and there was enough parking

from the staff, to the pool, the fire pit in the back and my room i loved

the gym and pool was closed

due to covid 19 the pool was closed. of course, this is a no fault situation.

the pool wasn t open

the wifi only worked for one of the phones.

was clean both outside and inside pool workout room and the laundry room was in excellent condition

at the front desk to the housekeeping staff, breakfast, amenities such as pool, fitness center, laundry

i like the fact that i could do my laundry before leaving ud83dude05

the hotel was very clean, pool was enjoyable

was clean both outside and inside pool workout room and the laundry room was in excellent condition

i asked house keeping for extra towels and cloths and she told me that this was a laundry issue not house

check in staff didn't even say hello, not very friendly. parking lot not plowed

even the food that had just come out from the kitchen was still cold

the room was great as well as the pool and breakfast

safe enough place with large parking lot.

this hotel because it offered rooms with jetted tub, heated indoor pool, laundry facilities

i was surprised there was no continental breakfast and the coffee bar provided was very basic.

but pool water was so dirty, the front desk staff was not kind,

bar closed early,no food available,couldn't get in back door

children enjoyed the pool very much

i was allergic to the laundry detergent used on the sheets.

the bar could have been open later- i had to go to wawa for a hot drink in the evening friday.

comfortable bed. late check out.

comfy. near the highway. the bar downstairs (even though it was closed at the time i stayed)

breakfast would be nice need more gym equipment especially another exercise bike

i was disappointed by the lack of laundry and cleaning, which was unexpected

room service is impeccable

the pool , the fire place outside in the backyard is cool

the cleanliness, staff, pool, everything was great

ample free parking, restaurant on site.

the wifi here is absolute garbage, it does not work

trouble with wifi

picked non smoking) the first room we were given once you opened the door it smacked you in the face the odor

get wifi to work on pc- but it did work on smartphone

musty cigarette odor in a non smoking room

wide parking lot

wifi wasn t good

wifi connection trash, service trash, paid extra for room that i paid for online even after i

had a no smoking room, but there were 2 (one large) cigarette holes on the very thin bedspread

there were cigarette burn holes in the sheets/blanket of a non-smoking room

laundry on-site

laundry facilities the exercise room the eggs weren't that good for breakfast staff at front desk

good laundry room

the laundry facility, laundry, & business center do not work

the breakfast was really good with pretty nice variety

room very helpful staff especially mansi at the front desk gym, small swimming pool on site coin laundry machines

had hair in swimming pool , and we had to pay for laundry and they didn t even put water in in the room we

on the ground floor corridor and always had a bucket there then the dryer was out of order in the laundry room

the hotel was in a great location. plenty of parking. clean and organized.

hopefully my kids didn't wake up as well

the restaurant and bar was very convenient for us

parking was free but get to it was blocked off, and being handicapped this made things even harder

very clean, active bar and restaurant

nice rooms, very clean, beautiful venue, ample parking space

no microwave in the rooms so you have to ask the kitchen staff at the restaurant or the front desk which has

(we had one bar stool and a small, unsteady

nice outdoor dining & bar (covered in case it is too sunny or rainy)

bathroom needs an add'l towel bar or hook

inside bar should stay open

it has nice sitting areas to chat with friends or just relax and great bar and restaurant sections inside and

also, what's with no cups or laundry bag

was close to ice rink. staff was friendly and helpful w a late check out.

spa and gym closed we use all price should be lowered or compensated some way two charges for room it's

it is immaculately clean in our room, the front entrance, the breakfast space ( very good breakfast and coffee

the coffee (my pet peeve in some of these free breakfast deals) was hot and delicious