also, because mine was an extended stay, it was extremely beneficial to have on site laundry services

staff on front desk very friendly,pool area was good,plus it was great having a laundry room,loads of food places

guest laundry signs misleading and washers out of order every time i went

i was forced to go and retrieve it myself from the laundry services

the laundry is subpar, their printer barely stays connected , they serve stale bread and regular run

had to have housekeeping to clean first room after we left and laundry lady had to clean the second room

allowed me to do laundry before checking in.

everything free laundry service

staff, location, heated inside pool, free laundry, breakfast, hot chocolate/coffee station, patio fire pit,

breakfast was good and laundry was available for guest 24hrs

free breakfast every morning, great pool close to downtown.

parking with no fault of you

the pool and exercise room was nice

the breakfast was amazing

the pool was warm

the pool

very nice hotel. outside patio in front and back is very nice! also like the bar and restaurant!

always able to get a parking space near the building

there was some maintenance issues with the pool problems with staffing in the restaurant

still under some covid restrictions which hindered access to bar area and meals.

the guest laundry room washing machine ate our quarters

laundry room ceiling was falling

i would like to see more of a breakfast. had cereal but no milk was out. muffins maybe

the room was cramped for the price value and thought the pool would be a little bigger!

it had a full kitchen set up

the laundry is free

staff was amazing laundry was free amazing area great atmosphere rooms were fabulous

and use of the laundry room

- free laundry, self-serve snack food selection and price, exercise equipment, kitchen equipment and

fact that you have a laundry room that is free

a/c in workout room didn t work, guest laundry was out of order, at least two people who seemed to work there

not having proper laundry facilities

clean, indoor pool, whirlpool, and good breakfast.

clean, quiet, good price, pool, breakfast

the room was wonderful and the kids enjoyed the pool

i understand they might not do laundry but she could have asked house keeping in the morning to do it or given

they do have a guest laundry room and it was clean and the washer was great

room clean with all amenities. laundry available. breakfast has a wide variety

pool, gym, breakfast, and staff. having laundry facilities was great.

laundry onsite with free products, huge plus

large laundry basket left in the dining area most of the afternoon

tasty breakfast

breakfast was great as well

we enjoyed the pool and complimentary breakfast the most!!

liked how it was close to everything and the beds were so comfortable and the pool and hot tub

i wish there were laundry facilities in the building

it also doesn t have a laundry room which we could ve used to wash our girls softball jerseys for the

no laundry facilities

no laundry room

no laundry facilities and uncomfortable sofa bed.

breakfast very limited! no laundry facilities.

limited selection for breakfast.

the continental breakfast was okay and the bed was good

nice room and bathroom coffee maker in room with mic and ref in room tv and wifi all work

no breakfast and bed was small and hard.

laundry facilities were a plus

indoor pool and free breakfast

the breakfast was excellent as well

pool was way too cold

indoor pool not heated and too cold to use

laundry facility was great since we were there for a baseball

for the cost some type of complimentary breakfast bar would be expected.

no restaurant or bar service until 5

the bar was great.

parking is tight for trucks

they seemed to be short staffed, had a hard time keeping up with laundry

also, the hotel has a laundry room with machines that only take quarters; but there is no change machine and

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests

free wifi and parking are a plus

very clean room. comfortable bed. loved the kitchen seating area.

we liked everything however, maybe you should all think about having a laundry room on premises.

no laundry

bathroom small, only 1 tv, no dirty laundry bags, breakfast needed to be until 1030

laundry room

jess i'm the bar was awesome.

hotel had a laundry on site for customers

there was a guest laundry which was great when travelling

big pool cleaned every morning with fresh towels

early construction noise and not enough parking spots due to remodel materials sitting in back and side lot

we really liked the shuttle available to downtown so we didn t have to worry about parking

convenience. easy parking

breakfast was delicious with good choices

breakfast was good. staff was very good

pool area was pretty small and packed when we wanted to go.

breakfast was delicions

they even have a laundry room where you can do your laundry

location, laundry,shuttle ,staff, breakfast made our trip made our stress free and enjoyable

your laundry bins

fyi - if you drive or stay downtown or be prepared to pay $25 a day parking min

didn t like how the pool was not heated

no breakfast or laundry facilities. pool and hot tub closed at 9

had to walk past big bins of dirty laundry to get to outside room

either weve had better in cheaper hotels no breakfast unless you pay but we knew that no guest laundry and no

i was also surprised their was no laundry room, despite having a fitness center

my kids enjoyed the pool and we were thankful for the interior floor room

room, clean pool area, nice laundry, nice free breakfast

the room, the whole facility, pool/ hot tub, the laundry.

great for families with an indoor pool and laundry available

the breakfast was great and the eating area was very pleasant

we liked the location, cleanliness, and breakfast bar. the staff was also excellent.

the room, pool and breakfast area were all very clean.

the kids jumped in the outdoor pool that is well maintained (chlorine smell :-))

lock missing from door bathroom door was deteriorate d appears from pet damage housekeeping was not

no pool, no breakfast.

the rooms were nice and so was the pool.

have used a customer laundry area

though we didn't have long, we loved how the kids were entertained with just walking around and site seeing in

the spa didn't sell the shampoo from the room.

nice gym. good sushi. the smoked prime rib was very good

the water park should be open everyday during the summer.

pretty quiet for being right off the hwy, the facilities were clean, and it was nice having the laundry

as well as the amenities/options such as guest laundry, toiletries, fitness center, shop, customer service and

the laundry room week thru just threw a bunch of washers and dryers in a room half of them out of

but the laundry attendant was gracious and replaced them without question

guests laundry room requires more cleaning

accommodating i did a load of laundry

breakfast was delicious

thought the breakfast was good

free shuttle

the breakfast... it's almost gone when we got there and it's only 845 am .. on a saturday

laundry service. gym access. room location and size. front desk supplies. room supplies

had some laundry to do, went down to 1st floor to do laundry, laundry room was out of service so ended up

i loved the free laundry, the indoor/outdoor pool and the room size

was broken down for repair during part of our stay, the hotel offered free parking and also free laundry use

they're was a wonderful variety for breakfast and it was fresh

they offer a shuttle service, which was a huge plus

kids running up and down the halls

they have an open bar certain time of the day

kids running up and down the halls

loved that you have a shuttle and reasonable parking

advertised laundry facilities but apparently none on site and have to use a laundromat off the property

no room cleaning meant guests placed garbage & laundry piles in hallway

as for dirty laundry, you had to leave in hallway to picked up sometime the next day

was no gym

continental breakfast was lacking. all it had was fruit, chocolate, and muffins.

the staff enabled me to wash our laundry in the hotel personal facilities

a perfect bed and breakfast, without the bed and breakfast feel, it feels like home

staff, location, comfort,security, parking. everything!

parking is hard to figure out and the building isn't very well marked

breakfast is great

i didn t like the laundry facilities they were not working properly

are small, the noise from the laundry was loud as it was adjacent to my room

friendly staff. on site laundry. coffee always available

guest laundry was convenient to have

laundry to do our washing

bar was excellent

was clean the beds are comfortable and the breakfast was good

rooftop bar and restaurant closes to early

yes, breakfast was good, the room was clean and comfortable

they were so gracious to allow us early check in since our flight was so early

guest wifi was weak and we were not offered an upgraded wifi

lots of drunk kids running around all night

the gym is the best hotel gym i ve ever used

the restaurant and bar and staff throughout the hotel were very, very good

,great staff willing to go the extra mile, great gym and food at gray and dudley excellant

we work out. we didn t realize the gym was under renovation.

the ceiling was very low in the gym

bar/restaurant was closed, no room service or breakfast

room service was great

staff beyond friendly, great bar tenders, amazing live music, good food

not to mention, cleaning staff failed to empty our overflowing trash bin and had to use a plastic laundry bag

for them we were met with a glass of champagne and beer on arrival fab decor and lovely rooftop bar with stunning

in room phone did not work and when trying to order room service it was a bit of a hassle due to the phone not

if you don t order room service, get anything from the mini bar, or anything else happens then you do get

beautiful room. very friendly staff. room service was awesome! breakfast was excellent! yum!

only snafu from our visit was a mixup with laundry service - we were misinformed around timelines and were unable

also, not sure why you don t show that you have a gym on your website

rooftop bar is great!

gym could use some mirrors and equipment

fantastic hotel rooftop bar area for sunset drinks or hanging by pool

laundry service was not available at weekends, which was annoying after traveling for 9 days before

stocked bar in our room

for the price it would be nice to have free breakfast.

it is pet friendly, our dog loved it too

location was excellent. breakfast was good. staff was friendly and helpful

the never got back to me about my left laundry. no follow up or return emails.

perfect for family with adult sized kids

were tiny, no place to unpack or even eat room service

i'm an amex users so i tend to only use their hotels because i need the late check out sometimes

91 for complimentary items like wifi, coffee (which didn't work), etc

comfortable bed awesome temperature loved the location. clean laundry room

where no laundry facilities or in room coffee makers at the hotel

the bar area wasn't open very late. i think it closed at 10pm on a friday and saturday night.

having a bar an restaurant in the hotel

they were able to accommodate an early check in. however it was an additional fee.

i was able to do laundry aswell the pool was great the staff was so nice

the high cost of the self service laundry @$10 for 1 load.

also it was great that there is a coin laundry in the hotel

on site laundry facility for guests 9

liked happy hour and laundry facilities.

we also got laundry service and could not be happier with how lovely our laundry came back

room due mainly to frequently used laundry facility right opposite

had to order coffee thru room service

in progress of capitol grill and oak bar limited dining options and social gathering

when we needed a late bar snack after an evening on broadway the bar tender headed to the kitchen to see what

expensive and they provide 2 towels, no laundry bags, 2 pillows - a complete joke

too busy with ‘college age’ kids running about in and out the building and on the landings of the rooms

great location, quiet & the best part is this hotel is pet friendly

convenience,clean room,gym

the breakfast was great. the bed was super comfortable and only a 5 to 7 min walk from broadway.

laundry room noise which the staff stopped.

so kind and friendly melissa in the bar was so nice great conversation

and the blonde woman that was the shuttle driver at 1:30 am was awesome

the room was very comfortable. everything i needed was there. loved room service.

pool & outside bar & entertainment

i tried to use the laundry and the washer was broken

maybe a laundry room should be provided

the laundry in hotel was a plus

instead most of what i will remember is being upset and having to go home and deal with bagged laundry and

wifi was a little hit & miss