( like discount on laundry, fresh juice in lobby for a couple of hours in the early morning, music in the lobby

difficult to coordinate laundry

the pool was awesome with a full bar and some food items

not a fan of the peloton bikes in the gym.

with great amenities plus right next door to one of top breakfast restaurants in nashville

they had no laundry room for guests. only very expensive

no room service (meals). the hotel laundry service lost my husbands shirt.

laundry on site, room not cleaned one day as someone hung a do not disturb sign on our door when we

the lack of wifi after the bombing on christmas morning with no talk of any compensation

wish the pool was warmer

i didn t like the laundry facilities they were not working properly

are small, the noise from the laundry was loud as it was adjacent to my room

shuttle service laundry room

shuttle to town, great breakfast and guest laundry

also, the laundry room needs a change

the bar on the second floor was amazing

in the morning, wonderful turn down service, two fantastic on site restaurants and great lobby bar for a quick

we had a pizza and chicken wings for dinner at the bar in the hotel

this was our first trip without the kids and we were planning on getting room service breakfast in bed but we

there is no pool, so my kids kept asking if we could switch hotels

hotel was spotlessly clean, the staff were incredibly friendly and knowledgeable, and the quirky bar was a lovely

we had a long trip for the holiday and were also able to use the laundry facility to freshen up some clothes

close to attractions rooftop pool and jacuzzi laundry room

laundry service

while we didn t need it, it was nice to see a laundry room on site

- particularly with the free kick back and breakfast and all the extra facilities (gym, laundry etc)

pool, bar, restaurant, laundry machine on site, and great location to broadway

breakfast no maid service i has to do my ow laundry an i am 99 percent sure we got covid at your

pool terrace. laundry machines. restaurant. shop. fitness center.

newly refurbished. friendly staff. close to downtown. clean. good laundry and a nice pool.

to tourist destinations, rooftop pool, coffee and water at front desk, gym, laundry on site

the rooms, hallways and even the gym had very low lighting

and room service starts at 9am on weekends so go hungry if you wake up at 6am :( wifi was weak in room 320

the coffee maker makes a kids size tea cup

wifi was sluggish, but hey, that is why i pay for cellular service.

the gym is the best hotel gym i ve ever used

comfortable bed awesome temperature loved the location. clean laundry room

where no laundry facilities or in room coffee makers at the hotel

the bar area wasn't open very late. i think it closed at 10pm on a friday and saturday night.

unfortunately the bistro and bar were down when we were there due to renovations

having a bar an restaurant in the hotel

the property is beautiful, the bar and outside area are stunning. the room is pretty and clean.

5th floor bar is great - sitting outside and having a drink with the city view is such a treat

fitness room was well equipped with bottled water and ear buds

bar was fun to sit at before going about our nights

laundry service was not available at weekends, which was annoying after traveling for 9 days before

access to ice unless we called room service

hotel room is beautiful, the room service superb and the food is excellent too

room service messaged each day to clean and bring anything we needed

surrounding area lacks pet relief areas

the never got back to me about my left laundry. no follow up or return emails.

no regular amenities (room service, coffee delivery, turn down service)

location and room were excellent. decent gym.

on top of this, because of our late arrival (after midnight) she gave us a late check out which really made a

the pool isn't really an adult pool--just something for kids to splash around it.

also the gym faculties are well

the spa was not on the same level

room service post about 10pm

lovely reception area and such accommodating staff. just wonderful. roof top bar amazing!

rooms. beds. bathroom. pool. people. service

continental breakfast, no laundry area, price to high for lack of services

i loved that i could bring my pet.

at the sports bar i was served a bratwurst that i think had been cooked days before and forgotten in the back

i understand its from the nice restaurant but if we brought kids and wanted to stay in it would be nice to have

location, pool, and staff/customer service!!!

off right with her light up the room smile, amazing friendly energy serving our delicious breakfast and coffee

no room service

staff beyond friendly, great bar tenders, amazing live music, good food

it was definitely a treat having the district bar in the hotel

being a pet friendly hotel was essential having evacuated out of miami we couldnt have been made more

no laundry bag,coffee, iron

we had no idea when check out was, how to get wifi, dining options , etc

building is oddly designed and the facilities pool and gym are not big enough to accommodate the number of people

to pay 49 doller a day for parking and we stayed at the hotel,also the pool was so small that the kids could

having to request housekeeping pool liner needs to be changed.

only snafu from our visit was a mixup with laundry service - we were misinformed around timelines and were unable

it was a quiet hotel and we didn’t hear or see any kids which was wonderful as we were on a romantic getaway

the rooftop pool and bar had a fun vibe and the cocktails were great too

everything was great really enjoyed room service. valet was top tier.

location allowed early check in

length of time waiting on elevators, it's very aggravating to have to share an elevator with a laundry cart that

room was smelly like dirty laundry, as well as smelled like smoke

great pool and laundry area

also a quick and easy laundry for guests

staff, breakfast, location, beds and linens, pool - all excellent. love the kitchen area too.

guest laundry room adds excellent value

their fault but we had no idea that their was a youth hockey tournament this weekend and the kids made a mess

good sized gym and pool

nice pool, gym was okay. beds were good.

the gym looked excellent, though didnt have time to check it out

the house keepers bring their carts and laundry baskets in the elevator and will stop floor by floor holding

everything i needed was available - gym, laundry, ease and timely speed with replenishing supplies when requested

breakfast every morning was awesome

good location, big rooms, comfortable beds, clean and great choices for breakfast

was nice but kids were obnoxious at night

not to mention, cleaning staff failed to empty our overflowing trash bin and had to use a plastic laundry bag

in room phone did not work and when trying to order room service it was a bit of a hassle due to the phone not

if i was sharing the room with a co-worker or my kids it would have been a bit too much shower action

gym needed updating

if you don t order room service, get anything from the mini bar, or anything else happens then you do get

the pool area is a great place to relax, fun activities located in the lobby, gym & 24/7 laundry mat available

very clean, heated pool , gym, game room, laundry!!

the laundry room is always a plus but we came across this accidently on the last day of our stay which

good gym and laundry facilities

the hotel truly felt like a home and we loved having a laundry facility available

the extras in the lobby - snacks, drinks, pool, shuffleboard, games.

good sized rooms with a lot of nice amenities, including stocked kitchenette, full size fridge and dishwasher

the kids enjoyed it and it was heated

the pool was a hot tub and heated. it was so hot outside so no way to cool off.

like the fact that i had to pay a fee for my pet

lack of information when checking, for example, wifi password

waitress we had was great another time when just the bar area was open

more water bottle fill stations, no free weights in the gym

service at the bar with a great view

pool is great , closes at 11 every night as promised , and the staff is outstanding friendly and

the pool vibe was perfect with live music, great drinks and food, starbucks on site was perfect for

the pool could have been a little warmer and a big hot tub would have been nice to soak in!

the pool looked great but didn’t try

location was close to everything and they had a very lively lobby and a great pool!

jwb on site fabulous, but some spot less like bar would be

just had 1 day when we were out in the town all day till 4 pm, and when we came back, room service had not been

pool was ok, not great, but we were not there to swim

room service request never arrived

in room breakfast was delicious and very prompt

the bar was fun and very welcoming

had some general laundry as we are on a longer trip

the reception and bar area are relatively small , but has a nice vibe

room service was prompt and delicious

room service breakfast was just ok

we had a late check out and they offered to bring our bags down and load them for us as part of the valet

excellent food served in both the restaurant and roof top bar and a great selection to take away in the cafe

breakfast met our expectation but didn t exceed it but definitely worth the stop

we ordered breakfast from there and delivered it to our room

i would say that the top 2 amenities were the gym and the spa

breakfast order was missed in whatever system. never received through room service.

laundry services

breakfast set up and food

happy hour with hors d oeuvres and free breakfast

pool wasn t open

have a real nice picture posted, well it's only 3 feet deep not very big, when we used it had 6 kids playing

room due mainly to frequently used laundry facility right opposite

we also got laundry service and could not be happier with how lovely our laundry came back

in progress of capitol grill and oak bar limited dining options and social gathering

room service menu is small; and no one called is back when room service didn t answer our

bar was pleasant

laundry facilities only had one washer and one dryer.

loved it. great location, very clean, smelled great ( like clean laundry) great bathroom, quiet.

the gym was great too

excellent location, lovely rooms and pool deck

nicely decorated room and modern ammnities like usb in the bed, and wifi mirror

expensive and they provide 2 towels, no laundry bags, 2 pillows - a complete joke

they didn t have a breakfast

a peloton spinning bike would be a great addition to the gym!

they accept pets without any charge. it is a beautiful clean hotel close to broadway.

elevators are hard to stomach and if you have little kids the balconies will give you the fear

the location was minutes away from downtown broadway rooms were spacious and had complementary laundry on the

room location right next to the ice, soda machine and laundry was the best

laundry can be returned the same day if sent in by the written time

great location everything u need, laundry facilities as well. very short walk to broadway

i also enjoyed the breakfast and the amenities like the complimentary laundry room and the managers reception

nice pool and great service

the room service and restaurant prices

didn't have breakfast however, the room service staff brought me coffee because the machine was inoperable

breakfast was nice, expensive!

we also ate breakfast here, the staff again were lovely

our king suite had kitchen w stove top, full fridge, dishes, everything

control in the gym, woudl be good for them to expand the gym and remove the small patio

wish this stupid virus mess was done to enjoy the breakfast better, but grateful for them they had something

really good oatmeal for breakfast…

it said pets excepted and handicap accessible rooms

i tried to use the laundry and the washer was broken

the laundry in hotel was a plus

maybe a laundry room should be provided

instead most of what i will remember is being upset and having to go home and deal with bagged laundry and

having a bar on premises

no clothes washing services or laundry nearby.

location, beautiful and large lobby/lounge/bar space, varied comfortable seating at rooftop pool/bar, spacious

room service food was delicious

we also got to use the gym which was excellent since most of the hotels i've been to lacked in equipment

she was able to get early check in no problem

no laundry bags staged in room not offered a map of nashville at check-in or where they were located

is listed as 'pet friendly' but not practical, pet area is outside building at a major intersection completely

the food from room service was terrible.

we tried to take a midday nap after our massages in the hotel spa and the adjoining room to ours started playing

the pool is super cool, but not as many people can layout as i would like.

in the laundry room one of the dryers was out of order

laundry facility was broken.

laundry broken

and to top it all off, on the morning of checkout, 2 different workers, a laundry guy & a cleaning lady both

garbage wasn t picked up outside room so i brought it to the laundry room

new intern at the coffee bar was absolutely phenomenal

staff is amazing, multiple restaurants on site, rooftop bar, heated pool, valet parking, room service

no room service

wonderful common areas (pool, lounge, rooftop) and staff

no room service after 10pm in a town that is alive until 3am.

just some renovations going on so no bar facilities for a drink in the hotel .

the same price some rooms were almost three times the size parking was a bit pricey room service is not

was raining during our visit so we spent a lot of time in the lobby bar and restarant, and it was

room was very clean, now this is my only complaint, our room air handlers were connected to the kitchen

enough coffee, water, or toilet paper in room and had to call room service or come down to the lobby to get it

great sized gym and lovely cafe

did not have breakfast but the location was perfect

good location to broadway walking distance. nice bar and coffee bar in hotel. comfortable bed.

great breakfast options and coffee

milk & honey is a couple of minutes walk away and is amazing for breakfast, brunch & lunch

lovely big room. free wifi

drugs on carpet in room, under side table and next to bed from previous guest

location, bar on roof, and staff

i used the gym

breakfast was great - service was wonderful and quick

rooms were spacious, very clean, the gym was excellent, breakfast was delicious and the staff was amazing

room was very spacious and looked lovely and modern, very clean, the room is very nice, breakfast was delicious

was pleased with the amenities in the room/kitchen

very spacious, friendly front desk, free breakfast.

breakfast closed too soon at 9:30, should stay open later, say 10:30 or 11:00 am.

was nice and fresh with different variety on daily basis, the extra bonus of having a roof top bar was great

rooftop resturant was great. pool and gym very good

breakfast was amazing - staff members: laraychele steele and charles were amazing

sofa bed to the kids

the breakfast was nice and fresh with different variety on daily basis, the extra bonus of having a

room service only came one day out of three.

booked it for the pool parties

live music at the bar both nights we were there

room service was

love the roof top bar *13 highly highly recommend this brand new hotel oct 2021 to nashville my single

laundry area has no change machine, the machines don t accept cards and hotel staff cannot make

like to see roof top bar opened a little later

great bar on roof

the cleanliness and comfort of the room as well as the friendly staff and yummy breakfast & pool

hotel offering parking, wifi, and breakfast at a reasonable rate

pool, laundry, snacks at front desk

room was near traffic, hallway, across from laundry

the laundry room and ice machine were easy to get to and clean

great laundry facilities too

laundry had no seats while you waited

the lobby was huge and plenty of seating and they had a laundry room

halls, terrible furnishings , old and dilapidated , staff got into the lift with you with dirty laundry and the

laundry was quite expensive - we had been on the road for 4 weeks and this was by far the most to

we loved being able to do our laundry as we have been traveling for a few weeks

great facilities (laundry, microwave), super bed and very nice and clean

the staff enabled me to wash our laundry in the hotel personal facilities

there was also plenty of parking

has private parking

parking was easy, the front desk staff was delightful, and most important

continental quiche muffin fruit breakfast included plus little happy hour each day at 5 pm

several days, it would have been more worth the price, because of the kitchenette area, and laundry

breakfast could have been a little better but it was still good.

clean and spacious room. we can have an early check in.

to the other patrons until i voiced my complaint and then she only gave me a $10 voucher for the bar assuming

the breakfast and lyft vouchers were a great perk.

hotel is in, the hotel itself has a couple of restaurants that seem pretty great and i loved the pool and the

moreover, she was showing me charges for another rooms pool bar charge when we were out all day early morning

the facilities are beautiful the gym, rooftop bar all

hotel lobby and restaurant/ bar also wonderful

the mini bar was held together with velcro, the valet code given to us did not work, a 30 minute wait for

great room, very clean, excellent pool and gym facilities

inviting staff. pet friendly. cool atmosphere!

coffee in the room isn t great and there s no room service so you have to get decent coffee in the lobby

it's great that the hotel is pet-friendly, but when we arrived, they put us next door to a room with a distressed

extremely pet friendly great rooms and wonderful food and beverage

the staff were real nice and helpful and the kids loved the swimming

pool, restaurant and location

i heard doors slamming, kids screaming playfully, parents screaming and playing along and when i thought i

it had a gym and pool

offers a restaurant and bar with live music

shower wouldn't get very hot, ac didn't work very well and the wifi wasn't working for the duration of our stay

live music, bar and restaurant was great!.

had a small pet with me and did not care for the relief area

had no idea this was a pet friendly hotel

i like the access to wine bar and fitness center. the bed was comfortable and rooms clean.

i liked that it had kitchen facilities, laundry room, and the hotel was close to good stuff.

the workout room was in with the laundry

the laundry was reasonable and it was nice to be able to run a couple loads

free shuttle laundry,free beverages nice interior hotel with big room

housekeeping was super respectful of our privacy and the onsite laundry was a great amenity at an even better

i liked having an on-site laundry facility too

location, breakfast, staff

breakfast was great - lee at the bar made you feel at home

the breakfast was delicious and filling with lots of options

1 1/2 hour drive mammoth cave national park kentucky , 15 minute drive to grand ole opry, breakfast good , gym

regular amenities, like gym, laundry, etc

breakfast-- my husband and i especially enjoy the fruit and cheese-- like high-end french dining

access to the pool and gym, breakfast every day, and free shuttle bus to downtown

access to the pool and gym, breakfast every day, and free shuttle bus to downtown

our three year old daughter loved the indoor pool

i dint realize that an 18% gratuity was built into room service, so i also tipped on the dinner i order an

breakfast daily

only 1 elevator working, room service was very slow.

busy shuttle, had to use ubers to get to broadway a few times

loved the free shuttle service and hotel employee was excellent

tv/ entertainment in room somewhat outdated. slow laundry service.

finally, we had to chase our laundry up 3 times and it eventually came back but we had gone out for the evening

they lost my laundry... 3 shirts

the gym was nice, free coffee in the morning was very good, front desk was

room service didn t arrive until late in day after we returned from outings but they were very

tried to get quick meal at upstairs bar area

got my wifi info on check in

hotel very clean and modern the pool area was lovely the gym was handy and the room was so comfy we loved it

pool area is amazing! also, every staff member i dealt with was top notch!

kids were in the pool and you cannot see kids if they went underwater

hotel is clean except the laundry area could use some attention

the hotel had a pretty nice sized gym, along with a pool and laundry room for you to wash your clothes if you

bistro was nice, gym facilities were very nice

the hotel was close to vanderbilt which is nice if you are visiting kids at school.

told about extra $$ for parking, even when i spoke to the hotel direct reserved for my kids honeymoon get away

no laundry, pool or hot tub.

valet only parking $42 a night - no self serve laundry - small breakfast - no cold water in

i wish parking was included in hotel price along with having laundry on site.

time to nashville and booked this hotel because they take pets and they are close to the broadway nightlife

the gym was way to small and under equipped

employee said laundry was available, went to launder, out of order

waited in line art front desk for 10 minutes whilst others checked in then asked for coins for laundry and they

the laundry was an added plus

i also liked the fact that they had on sight laundry

laundry small, but does the job

gym was clean

both restaurants are 21+ so hard to get on site food if you have kids

styling is so fun, if you have a dog they will bring you a pet bed for them

staff was incredibly friendly from the front desk, coffee bar and valet

hated the expensive parking & the pool and gym situation

would be with me in a minute while i was standing there with my luggage in 90 degree heat with my kids trying

no laundry facilities

location, staff. my wife enjoyed the spa and the big soaking tub in the suite.

very mlimited, was well as the room service, very limited gym, anything out as a typical concierge service was

i did not use the gym or pool for lack of

mini bar prices border on insanity. $6 for a pack of m&m's

laundry room

they have a great breakfast every morning as well as a laundry room and workout facilities

very specious room and kitchen, very nice staff, liked the self-laundry service!

place offers a gym, bar, laundry and more

great breakfast, friendly staff.

we called for laundry bags multiple times but ended up having to go down to get them ourselves

bed sheets and pillows were amazing and room service was excellent

it was inconvenient but not that big of a deal, if i had kids with me i would've been annoyed

excellent room service

enjoyed that the staff was very pet friendly and welcoming

get the manager she told her to tell me to call her later she was busy and was short staffed in laundry department

there were 2 bathrooms, an island, and complimentary laundry that i also loved

free laundry was a real bonus

the breakfast is good and i love the fact that there is a laundry room

my wife use the gym facilities that 24hrs and we use the complimentary laundry but bring your own detergent

no laundry facilities

room was located next to the laundry room and it was loud with constant talking and miscellaneous noise

was unable to use guest laundry room due to appliances not working

some of the cupboards in the kitchen area wouldn t close

unbelievably expensive for the location, amenities and hotel. gym needs more equipment.