we used the laundry room located near the office and it was only $2 per load for both the washer and dryer,

laundry facilities were good

laundry facilities on site

ibrations of machinery near rooms, don t if it was related to laundry activities)

availability of ice (no extra fee) as well as laundry

wifi is solid, no interruptions

the breakfast buffet eggs,beans were cold,returned the meal.

wifi was really really slow couldn t watch any videos and a/c keep stoping and i have wake up and

good parking and wifi

com); the kids did not receive their portions; were told we had only paid for the adults

the bed extra comfort & have a small kitchen with all cooking appliance.

there is a pool

light shining from air conditioner, pool cold

the parking is easy (lots of space around the lot) and location is good

i wasn't able to use the pool but my son with & he loved it

good breakfast for the price. clean and convenient. free parking.

lady preparing the breakfast very nice, smiling , always ahead of our needs

floor rooms have a convenient door to the parking lot but there were fishy people lingering around and for that

rooms, easy parking

the places for the parking are too narrow.

there is no laundry room

their wasn't much parking space

loved the spa area

i like spa and sauna

was a cute little hotel with a beautiful spa (sauna inside and large hotubs outside) with lots of seating

hallways with laundry (swim towels) being left all day and over night lying on the floor outside of many rooms

location, constant noise from either the elevator or the laundry shoot

not enough lifts, also there should of been a service lift to enable staff to go to all floors re laundry etc

i washed my jeans with their laundry service but it has been squeezed and i am unable to wear

good value hotel with excellent complimentary breakfast small pool and laundry room for guests

i guess you have to clean ( not laundry towels etc) but there is soap and scrubber etc under bathroom sink for

our room was over the basement which contained the laundry which was a little noisy during the day and the sump

and parliament hill, entirely adequate breakfast, balcony with seating, handy little kitchenette, laundry drying

there were laundry facilities on site, i couldn't find them

our room was beside the laundry room and it was a bit noisy.

can be considered to equip self laundry service.

no room service after 10:30 pm. no mini bar or snacks either.

the pool and fully equipped gym

the gym was extensive to my standards

only mini bar i didn't need

laundry service is a plus. parking is always available.

clean, quiet, fast and courteous servives, great affordable breakfast, plenty of

breakfast serves till only 9.30.

restaurant had good breakfast

nothing parking was great lots of it

wifi was strong and steady

love the location, very kids friendly, and the room was very clean and spacious.

gym was nice but it could be better

we had a problem new year's eve with kids running the halls and making unacceptable noise for several hours

it seemed like a bunch of kids were partying hard all night long

pool to much chemical, gym poor

the gym they don't have weights

wifi not very good in the room.

and they always allow late check out for me which i truly appreciate

o'clock at night went to resection asked for 2 wine glasses and a wine opener was told no sorry kitchen was

also laundry machines for customers , it will be great restaurant and bar for evenings and night at the

took our towels from room in morning never brought any back they said we would get towels when laundry was

they don't have laundry machines

wifi was included in the price of the hotel

parking lot fees so expensive it must be free

gym and pool facilities were great

the gym was awesome too

great location, great service. the rooms are big and modern. also a very nice gym.

also nice lounge/ bar in the hotel

loved the early check in as it allowed my family to rest after a red eye

room was next to laundry room, shouldn't be washing past 11:00pm

the self servided laundry was convenient and helpful

we had wiped down our room ourselves after checking in, we then had to waste our night doing laundry instead of

nice pool for the kids

the kids loved the pool

fireplace is a nice touch

wish wifi was a bit faster.

spa suite king bed

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

the swiss hotel was charming, clean and cozy, we had a nicely decorated room with a fireplace

kitchen and laundry ensuite was helpful

having a kitchen and laundry en-suite was perfect

in the room, but would have been even better if there was an option to buy small amounts of laundry powder

the kitchen and the laundry room was well stocked

our room had all the requirements for a suite hotel, cooking and even laundry in our room

close to a lot of homeless shelters close by which i didn’t love, waking around with my two kids

i asked for early check in and also to be on the top floor and since they said it was quiet they has no problem

breakfast, parking service, dining, gym, room comfort

katie was awesome and made a difference also arranging an early check in for us

the only reason for the low facilities rating is due to covid restrictions around the gym (not open) and very

no laundry facilities (apart from dry cleaning) but this isn t a huge issue.

no laundry mat for the guest to do it for longer stays.

it was like putting your head in a washing machine where you have forgotten a wet load of laundry for 5 days

location, room, bar and food on site

location, breakfast, hotel bar and restaurant exceeded expectations

the laundry service is horrible

no laundry bags in the room

air conditioning on the bed sheets giving a wet damp smell, would expect fresh laundry

suite, unexpected as it was an upgrade super nice pool and gym professional and friendly staff beautiful views

excellent hotel. everything. loved the kids play area pool, services etc. everything

the locker for room service was next to our room and they started early sunday

wifi was really slow using my own data plan instead

beds are very comfortable room service is nice and friendly

the beginning, we had a bad experience of wifi but the director of the hotel solved our problem and helped us

pool didn't open till 9:30 am which is kind of useless with little kids

a few small potential service improvements (eg no shoe kit in the room, no replacement of the laundry bag once

location; good bed confort; spacious room; great breakfast; effective service (eg express laundry); easy access

because of covid gym and pool were closed

thanks to concierge andrew campbell for really going above and beyond and making sure that the kids received

sunday brunch with two kids. way to expensive for what we ate.

room service and no bath tub

kitchen was stock with everything you need

location for riverside festival, nice to have a kitchen and separate bedroom

i was there for work and had a bit of issue with the wifi one night

room was spacious with all the facilities such as kitchen stuff, 2 tv, fast speed wifi, modern furniture and

we were able to do laundry and cook a meal

large windows, kitchen, laundry (eventhough we do not need it i appreciate the thoughtfulness)

comfy bed good cooking facilities , laundry facilities

kitchen equipment in bare essentials so bring your own corkscrew

given for sofa bed was not soft enough for kids, requested comforter but was not available

laundry was a little expensive

the laundry service was very pricey

okay but pillows were below standard, no bathrobe, no make up mirror in the bathroom, no bag for laundry, no

maybe a self service laundry facility on the premises might be nice.

the pool and hot tub were very fun for the kids

the staff was friendly and the onsite laundry was a nice surprise

i was not feeling so good one morning and it was luxury to lie in bed in robes, order room service brunch &

additionally, the complimentary nespresso bar and oysters were a delightful touch, contributing to a thoroughly

pool is tiny, much smaller than the pictures suggest

at the metcalfe, which diminished my experience considerably (i don't want to listen to your kids running around

all the sites and places to eat and drink great for pokemon go players (many poke stops and gyms all

bar and kitchen staff were amazing

quietness staff attitude fast room service

the wifi was payed (

bartender was awesome

finally, a laundry bag would be useful; we stayed for six days, so needed it

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

central location informative helpful staff chic bar with good live music weekly restaurant food was good and

they still offered room service for food, but i had to walk 5 blocks to get a bottle of wine

was a very slight pet odour in the room on entry

this hotel also has good laundry facilities

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

there is a laundry facility in the basement

laundry facilities helpful, on site parking reasonable

have laundry room in the basement, $1

there are laundry facilities and a great restaurant on the main level

location, it was clean and staff were so lovely - helping out with laundry

floor had a laundry room which was great

there is a laundry which takes $1 coins

the flannel blanket didn t smell like fresh laundry.

when i called i was accused of stealing a laundry bag

marcus, the bartender was so lovely, the hotel bar was the destination end of day both days.

not a good place to stay with kids

there is a smart tv that you can cast your phone to if you re connected to wifi so we could watch our netflix

wifi was slow

they had onsite coin laundry which was handy

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is

wifi only after 6 hours

pool rooms for kids & teens.

clean and well presented, great swimming pool, handy with the swimming costume spinner, great gym facilities

easy check in, nice staff, self serve laundry on site

disappointed , breakfast excellent , 24 hrs good coffee and tea complimentary to all, also have laundry

there is a laundry space in the corridor, vending machines and ice maker

we were halfway through a fairly long road trip so chose this hotel for a stop where we could do laundry and

easy access to laundry and swimming pool

clean room, super friendly staff, location closed by to downtown, free parking, laundry facility, gym, and pool

great gym and laundry facilities

had laundry facilities onsite

access to guest laundry

view, very spacious rooms, free wifi, spotlessly clean laundry facilities for guests and very close to public

breakfast did not serve in this hotel as staff mentioned kitchen under renovation.

the pleather chair in our room was work and peeling, the kitchen counter had stuck-on mess/residue that wasn

smell like a gym with full of sweaty people

toaster in the kitchen

the kitchenette doesn't really have any appliances, you can barely make yourself a coffee and maybe

fantastic pool and gym area. room was clean and had a nice view.

fantastic pool and gym area. room was clean and had a nice view.

also there was no truoble gettin a late check out

hotel is old needs to be revamped, the tv connection to personal device was not working, no late check out, the

room service took over an hour and was cold so a bit disappointed here, but otherwise, everything

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and

location and it had laundry facilities

(the pool was of a good size)

be sure to ask if breakfast for kids have an special rate, we didn't confirm and it was charged full price for

laundry and dryer very useful breakfast very good parking closed size of the room

downtown, big rooms with full kitchen, pullout sofa mattress was comfortable, breakfast included, laundry room

bonus reasonably priced laundry and lovely pool

we did not use the pool or laundry facilities but both areas looked clean and larger than in many hotels

18th there was absolutely no detergent in the whole hotel for the laundry and i had to run around the downtown

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

breakfast was not included in my stay and was pricey in site.

i travelled with 3 kids no sofa bed in the family room we got.

room service from adjoining restaurant would have been a nice option

i travelled with 3 kids no sofa bed in the family room we got.

we had to go elsewhere to do our laundry

kept a laundry bag in the guest laundry room, somebody stole it

room was next to the laundry and other facilities which were extremely noisy all night long

the laundry room could have more than one machine. good but basic breakfast

the air condition is great my husband like the self service laundry facilities

the counter staff was very helpful to address our laundry needs

good breakfast and laundry facility. rooms are ok, stuffy. bathrooms were clean.

no problem, but environmental save water, laundry

laundry facility for long term guests, value for money

was excellent, really found it convenient that they had a laundry, and the laundry prices were reasonable $2

no laundry services

the breakfast was very good and the room was updated and looked wonderful

desk staff were friendly and free wifi

the complimentary breakfast was a highlight fresh, tasty, and with plenty of variety to start the day right

easily accessible wifi

sounds in the room, like laundry machines or ventilation was loud when trying to go to sleep

kids running around, but it did not really bother me

super friendly staff , room is very spacious , cleaning and room service was great

spa was quite greatlarge i loved my

liked how the room had a guest room area for our kids, we were still able to have a little privacy

however i was told there is a laundry service available which is collected in the morning only

cost of laundry too high 4 dollars each machine

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

excessive noise from the laundry room and the laundry pick up,other then that everything else

parking spots were a bit small. we have a dodge ram truck. a wider spot would have been better.

love the laundry facility

nice size laundry

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

onsite laundry and grocery shopping for long stays

pool was heavily chlorinated, to the point my kids could not swim comfortably

the guest laundry is good

really appreciated the guest laundry

they need to add another washer and dryer in the laundry facility.

provision of other little things like not paying for laundry soap

i love that it had laundry and gym on the same floor and always coffee on.

the laundry facility was very good

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

breakfast was delicious and the kids had so much fun

we were surprised to find out there were both a pool and exercise facilities on site

kids running around. pressing buttons on the elevator.

had all facilities, breakfast good, coffee, tea all day, laundry good.

laundry machines were not all working, this was a major amenities to be counted on

several amenities available, such as a laundry room, gym, and pool

the common areas/pool/gym are understandably closed, while the laundry room is accessible

was absolutely amazing and my first time hotel experience for my kids made it fantastic

our room was beside laundry room so hallway was always cluttered with laundry/cleaning carts

great location. airport shuttle. breakfast. gym. spacious room. helpful staff

breakfast, small pool and exercise room, convenient location with airport shuttle and sufficient parking, office

the free breakfast was amazing!

the facility has a ok gym and a small pool

location, huge room, free shuttle from airport, tasty breakfast included, self-serve laundry (just what i needed

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart

not only did they come in to clean they threw away the laundry soap i had brought with me

we left on monday morning and the dirty laundry was still there

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

i did like the bed. also the laundry don't need to buy detergent and bounce.

i had to take wet towels to the laundry and pick up fresh ones each day

the laundry room, the dryer was broken

breakfast was good

also liked the 24 hour coffee bar and the nearness of

rooms, new facilities and clean furniture, parking was very convenient

the handle bar had mildew on the bottom part as i took my bath and observed this gulk

clean. comfy && spacious !! room service was amazing from. the steak house restaurant

have no complaints other than next time we will remember our bathingsuits for the pool and hottub

no coins available at front desk for guest laundry

front desk could not provide change for laundry facility or vending.

no change for the laundry room at front desk had to go out for

laundry situation is a hassle - you need 12 one dollar coins to operate the machines and there s

ample breakfast - not an employee hovering over the choices as you decided what you wanted .

that there was no laundry

great staff. good continental breakfast. laundry on site. thanks

landry facility only 1 building , need to walk outside to do your laundry

lovely clean rooms, great beds and bedding. laundry on site was a bonus

no dish soap to wash dishes provided in kitchenette

no laundry for guests

) you might also have some issues with connecting to the wifi, but communicating with the staff usually solves

very clean, big parking, the gym is nice

at the time, pool could be booked for personal use only and it was lovely

there was the option of room service (& at this hotel, there was no added charge for it) or you can eat at the

laundry room that didn't charge too much money

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

and detergent if you want to use the laundry facility

the hot tub was comfortable and i was able to do laundry

there are laundry available for 2 cad each washer and dryer

the restaurant and bar area looked wonderful

no detergent available for laundry.

the warm saltwater pool was wonderful

coffee and tea in the lobby, nice touch amazing breakfast, and all the amenities were top-notch

cleanliness and breakfast was great.

receptionist who checked us did not have a clear pronunciation & had a bit of an attitude, decent wifi not too

clean, very good amenities such as workspace, coffee/tea station, laundry, pool, fitness room, and excellent

guest laundry was not working either, that was a shame

selection of bar food

the staff were great. very pet friendly. nice breakfast with lots of options.

clean and spacious room, various complimentary breakfast, they also have free parking, gym, and pool

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

beautifully set near golf courses and ponds

wifi connection

very clean. spacious. great restaurant, spa and gym too. loved it.

tons of add on amenities like golf and the spa cons: extra cost for high speed wifi - the wifi was not working

guest laundry is great but please have a coin machine.

the hotel was not fully booked (only 2 other cars in parking lot), but when we showed up our room was still

two l2 ev chargers were available (but one was out of service)

of the two ev chargers was broken

the breakfast had more options than most hotel breakfasts, hot and cold food

also public laundry with indoor swimming pool

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

breakfast was great

i like that the check-out time is 12:00, the free breakfast, the free parking, the pool area, the room was

pool was warm and great for kids

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

you can enter from the 24 hr gym or a hallway that also leads to laundry

laundry and drier were charging 2 dollars each

liked that they had guest laundry available

when we arrived on friday, the kitchen area was made available to us for a family dinner, even without prior

isn't enough parking within the premises but there is some extra slots across the road

the pool was great especially with little kids

pool and spa was wonderful

the wifi signal wasn't too good

clean, tidy, well-kept rooms. ample parking. close to restaurants and shopping.

the hotel also has a guest laundry room which is always a benefit to guests as needed

the pool is only a very tiny and shallow pool. we chose not to use it after seeing the size.

you should have one level with no kids like when you schedule a trip down south

my husband loved the gym, and the breakfasts were a good variety and well stocked

nice and professional staff. clean environment and nice breakfast.