he got my roomed changed and gave me a breakfast voucher for 2

the carpets in the room were dirty

location and amenities available at the hotel, lounge and fitness room

a bit noise from bar before falling asleep.

1 hour starting to fall asleep 11pm call room service it's on it's way

, fantastic decor , bar area with top shelf liquor, breakfast-lunch-available adjacent to bar, laundry service

room was comfortable and dinner and drinks at the bar were phenomenol

the bar had been open after the concert

no room service or complimentary breakfast

i wish room service had more gluten free options as

i had to go to the laundry for more towels with the representative and take them by myself to the room

it was on the corner of the hall way and right next to the laundry room

walking by the laundry room was also the smell which traveled down the hall

had piles of laundry and garbage, which was left there over night

minor flaw was the room was close to the laundry room

dryer in guest laundry was out of order

when in the bathroom in our room; the staff came in the room to get the towels for laundry

only the next day when the laundry lady arrives at 9:00 am we would be able to get it

washing machine in the laundry facility did not work

the pool was clean and the gym was to

no laundry room. :(

need to have pool and guest laundry

no guest laundry available.

no laundry room or pool

only plus i would like to have is a laundry room for wet clothes

pool, laundry, microwave, refridgerator

they came to clean my room the day i left which i didn t like cuz i ask for room service

pool, location

not one drawer, no alarm clock, no refrigerator in room, no room service menu

thing is that there is cement rocks in the pool

they have a free laundry room for guests and they do not charge a fee to use them either

my room was right across the staff/laundry room and it was so noisy, machine, people talking, non stop open

property was very quiet, had everything you could need (pool, hot tub, gym, laundry room and pantry)

the laundry room the washer and dryer could use an up grade.

there s a decent gym and indoor hot tub, as well as, a laundry room for its guests

downfall near laundry room for housekeeping they kept door open so heard a lot commotion

also the people above us were very loud with kids that were jumping on the bed then jumping off the bed to the

between screaming kids running in the hallway all night

unclean, wifi did not work

the wifi isn't that great

wifi keep going off and on

first night we ordered room service and it was terrible- unedible

all of the staff were friendly and helpful. the shuttle drivers were especially great!

the pool was amazing! the breakfast was super yummy!

food was excellant! pool area was nice! very friendly staff!

prefer cooked eggs for breakfast and plain toast

knew it was covid so i figured gym & pool would not be open

bar in the lobby could be a little more discreet

breakfast was awesome

the pool was awesome and i'm happy they also had breakfast very convenient

on the first night we found there was no laundry bag

pool was perfect and the gym was a plus was able to use both while there

also, if you are an avid gym rat then this

it would be nice to know the wifi password

the staff very friendly and 24 hour front desk, very clean, good breakfast, has a pool for the kids and the

like how they have nothing to do there, no restaurant no game room, nothing but pool fitness and laundry that

room size was generous. shower was excelkent. kitchen was extremely well equiped

i wish the room had 2 tv remotes and an oven in the kitchen

loved the amenities-free bottled water, ample free parking and outstanding breakfast which included an omelet

professional staff, very clean and comfortable, excellent breakfast great value!

location was perfect, staff was very friendly. happy there was laundry facilities in hotel

but they are left wanting for things like laundry, which is supposed to be provided by the daytime personnel

no pool, yucky breakfast

wifi connection sucked

no breakfast

in addition, the hotel had a laundry service ($3 for washing and $3 for drying) in each building

i placed my laundry in the dryer one evening

the sheets and pillows carried an odor of body odor and dampness, suggesting that the laundry facilities require

possibility to buy washing products in the laundry (maybe they were at the concierge - i didn't check)

absolutely liked everything about this facility breakfast was amazing room was huge with all amenities like at

you have to pay to do laundry no laundry room no table to fold clothes on pay enough for room laundry should be

and my kids stayed in the room and found needles behind the sofa bed and was very much

we asked for room service and they said that the staff had left early

could of had more good selections especially for kids

for the free breakfast, the ladies do a nice job with the selection and the way everything is laid out

i liked the area, liked 24 hr room service

this trip the wifi was awful

we especially enjoyed the tap restaurant and bar with its walls of photos of the rich and famous that stayed

had to order room service from the bar, and because i booked through booking

with amenities including several bottles of water which is always appreciated when traveling with kids

it even had a kitchen w microwave & dishwasher

we liked the gym, pool, and out outside cooking and breakfast.

breakfast was excellent.room was clean and ready

bad wifi couldn t watch any videos

we saw many families with kids using the pool, people were using the gym

suite, not too noisy [good sound proofing], pretty good breakfast, great staff, clean and sizable laundry,

is big , has kitchen , refrigerator, pool is open they have breakfast available from 7 to

pet fee is high compared to other hotels.

amenties included including kitchen, pool and breakfast

big comfy deluxe bed, very nice kitchenette

breakfast no soap, lotion, laundry bag in room very small room, tiny shower no private

pet charge is not clearly stated anywhere

stay and complimentary breakfast my only complaint would be if they had other protein option other than pork

for $210 a night , the pool should be 24 hrs just like the gym

breakfast offered a lot of options and most were good (great berry compote with yogurt

we appreciated the breakfast every morning and the self-service laundry area

breakfast was very good with many choices

to essentials, room size and cleanliness, breakfast, pool with towels, comfortable beds

clean, friendly, breakfast, shuttle to the airport and left car on property while gone.

as our room was in front facing the street (though behind trees, the parking lot, and large lawn area) we got

it would have helped to utilize an on-site laundry area, and the hallway carpet is ready for replacement

my kids loved the pool.

there was apparently a team of little league kids above our room too

pool was small but perfect for a quick dip with the kids

my kids enjoyed the breakfast

loved the pool and the time it was open til

breakfast was excellent!

pool area was nice, organized and stocked with towels

suite with small kitchen and nice size walk-in shower

very clean, comfortable, great gym.

great breakfast, convenient parking, great location for fining a meal close

each room is suite like with full kitchen, desk, large tv, couch and smartly created closets that replace

the only downside is that the breakfast is a bit monotonous.

pool was small, not heated

the pet policy is high compared to other locations.

plan on bringing the kids next time to enjoy the pool and childcare facilities, and tour the old steel archives

shops, restaurants, casino, pool, gym

apparently there is a kids club for babysitting services in the mall adjacent to the hotel

was the smoke in the air in hallways from casino floor smoke smell at restaurants as

solid wifi, plenty of power outlets, mini fridge, a ton of complimentary waters, and two tvs

laundry room dryer instructions written too small and operation instructions not easily understood

really appreciate the laundry and vending machine food availability during covid especially

being able to do laundry for free was an added bonus

everything was excellent. free parking, specious room, free laundry room, very comfy bed.

from the one of overnight customer representative she barely direct me to where the laundry was located, acted

disappearing laundry change multiple times.

my room sets next to the laundry, outdoor access and pool access

hardly any dishes in kitchen just one glass, a few mugs,some spoons,folks knife,and a can opener

gym was small, but well-equipped.

also having a kitchen and fulltime refrigerator in the bedroom was a huge plus especially with two kids

was a bag a laundry on the elevator floor when we checked in to our room

laundry facilities 2 washing machines and dryers

no change machine for the laundry room.

they had a laundry area as well if you need to wash or dry clothes, just make sure you have quaters

if you could give wrist bands like in disney world,when you go swimming or in the gym or doing laundry you won

great kitchen

kitchen did not have necessary items for someone that cooks a lot such as knives to use for cutting

good breakfast may need another waffle maker

all the kitchen ware was definitely a good help

pool and gym was great breakfast was good

they even had a water slide that kids and adults can use

kids enjoyed the pool

the pool was amazing

the kids really enjoyed the waterside!

my family enjoyed the pool, gym, breakfast and large rooms.

the kitchen is always the best. love being able to make hot breakfast in the morning.

roominess of the two sweets with like a full kitchen the pool was clean and it was nice and warm in

nice decor & decent breakfast options

the kitchen is always the best. love being able to make hot breakfast in the morning.

breakfast: young lady in charge not proactive and not service oriented: at 9:10, items are missing

easily accessible front desk, doors, laundry and elevators

the morning clerk was not the friendless. we were there 17 days the laundry room never worked.

my room was next to to laundry room and the washer and dryer kept me up all night.

used a laundry room and washing machines were filthy

were not able to sit at a table to eat breakfast, nor were we able to use the gym after a 7-hour drive which is

pet price is excessive. most other hotels dont up charge or have a reasonable up charge for pets

skiing and snow tubing at bear creek bound, perfect location and a hot tub and wonderful pool

the food, the pool, the decoration of the hotel

no towels at pool, no water in gym area and messy

indoor pool

breakfast, rooms are clean, friendly staff

nope, kids will be kids and child was put to bed at a decent time

i did not like the$25 pet fee for one cat. i think that is too much.

comfortable, well lit parking lot with parking close to doors, loved the little bar in the evenings, welcomed

of walls needed paint and plaster the tv is so old i was surprised there wasn t a smart tv and wifi was hard

outdoor pool and patio, gym.

music started blaring from the pool at 8:45am

large parking lot

the breakfast was delicious and served hot and timely

breakfast was not included, however, it is fairly priced and actually really delicious

fireplace didn't work

ball court gym spa tons of walking and beautiful scenery lake water fountain pools it was great

breakfast and dinner was delicious, and available for room service

on property is a gym, spa, restaurant and pub

the breakfast is great, and i like the location where i can see the pool!

had a laundry

requested be close to pool and was done, bed was comfortable.

the pool & gym were smaller than imagined

breakfast wasnt all that but was sufficient

accommodated my early check in and late check out, no problem

the staff kindly accommodated an early check in and late check out request. breakfast was good!

only had a bagel for breakfast but from what i saw they had a very nice variety of food

breakfast was really good

very nice hotel. breakfast was convenient and tasty. rooms were clean and comfortable.

breakfast had many good choices very good beautiful view from room 413

desk should have a supply of quarters for laundry as not everybody has $4 to wash & dry for only 1 load of

laundry available

great location and ample parking free of course

the cable tv was going in and out, wifi didn t work, the gym was under construction

the cable tv was going in and out, wifi didn t work, the gym was under construction

the pool laundry and fitness center all close together

only comment would be having scrambled eggs instead of an omelet; however, the breakfast was well staffed and

pool and the fitness center was amazing! room was clean and shower was really nice

maybe police should patrol parking lot once in awhile

the pool laundry and fitness center all close together

the pool

pool could have been little bigger but it wasn't a deal breaker at all we still enjoyed it.

loved everything, very clean very comfortable and my kids loved the pool, also the pool was very clean and there

breakfast was awesome, pool very nice, room great

was a softball tournament with lots of kids running up amd down the halls banging on doors and spraying water

laundry

were friendly and also very helpful with my noise complaint and also with my request to send out laundry

room (much better inside than looked like from outside), super friendly and helpful staff, good breakfast

tub was a world pool one the motor only ran for 3 minutes b4 getting hot and shutting off and would kick back

kids like to play there game system

amenities were great has laundry room and pool

wifi should be free

the gym nicely equipped

kids enjoyed the breakfast, we all enjoyed the pool

it was pet friendly and our dog goes with us everywhere

favorite features - the curtain between sleeping areas in the suite, laundry, gym, lemon and honey at the tea

pool so cold couldn t go in

it had a kitchen and there were lots of businesses nearby to grab something to eat

very good parking

wifi could ve been a little better, had a hard time playing my favorite games on my phone

pool was broken selected this hotel for pool no laundry facilities

gym had 1 machine of each cardio workouts and dumbells

staff friendly. nice choices for breakfast, free wifi. eco friendly.

room, bed was comfortable, breakfast selection

cleanliness, helpful and pleasant staff, and great breakfast.

the gym was very nice and the hotel was spotless

the breakfast in the morning was amazing and the fact that it goes until 10 was even better.

kids rated it much more comfortable than pull out couch

it was very pet friendly.

breakfast was great, changed every day

had a pool up to 5ft, gym, laundry & free breakfast what more greater does it get

small parking lot

breakfast had lack of selection

had to make reservations for the pool

pool and hot tub were well maintained ! hospitality of the staff

the hotel also features a pool, a laundry facility, and a gym

about noise from adjacent room until we realized it was the hotel staff's laundry room

everything was great. staff was friendly. the pool was a hit with the kids. overall great place.

wifi

breakfast was good! pool was a great entertainment for the kids.

great having laundry available

i used the gym, laundry, and pool

pool is always fun and large

was perfect for me and my two kids

living room was massive with a fire place , lfully equipped kitchen , dishwasher etc

no guest laundry.

we were placed next to an exterior door that slammed all night and next to the laundry room that was in active

garden with kids area & pets to have fun with them , may be also riding horse

the pool and hot tub were great entertainment for the kids and although we didn’t get a chance to use it,

great service even with all the kids as it was a major ski weekend.