breakfast down the street at the sunny side up was amazing

experienced a water issue and had to turn water off completely for an hour breakfast was fruit (few bananas),

no microwave in the room. top of refrigerator was dusty. no breakfast like advertised.

there was ants in the kitchen area

we didn't use the kitchen but it was nice to have the option

was no sign in for the laundry room

the hotel is clean, rooms are nice, pool is great and breakfast is delicious

great gym

ve noticed broken down vehicle s in the parking lot

evening manager actually moved her car so we could park while the parking lot was being repaved

the pool area cleanliness of the room laundry room

it was extremely loud with the kids running and screaming in the hallway throughout the night.

pet fee extra

breakfast was fresh and tasty

my grandson loved the pool.

parking is free

of it, the hotel was so clean the pool was nice and clean the morning breakfast, both mornings was great

wish pool stayed open longer need heater in bathroom

very clean and breakfast was wonderful

pool was not heated and very cold

breakfast was good and i love the location

kitchen staff was horrible treated me and my children bad didnt like that at all other then that i

bad sewer or garbage smell outside by the pool

the lady who took care of the breakfast area, was extremely nice and helpful

having the breakfast on-site is a big plus with me

bar tender remembered my drink order from the night before

the restaurant and bar area was also very inviting and the service was great

spa was amazing

pool was always clean

the spa is not complete.

pool and fitness center was open and free breakfast

the breakfast, the friendly staff and inside pool

breakfast could be a little more variety

stay we had there was very comfortable, the indoor pool was clean just a little small

the fitness room was very hot and 1 of the vending machines wasnt cold

office lady and laundry person very friendly

people hanging out in the laundry room, yelling back and fourth running and fighting

the cats in laundry room, in front office area where check-in and by entrance door to office

they charge for truck parking

i'm a truck driver and they have truck parking and its quiet

because sistem was down, room was a bit dirty, tv/ remote was not working, could never connect to wifi

she is very polite and everyday makes sure we r good and do not need room service

didn t like that the parking lot spaces were not designated to the rooms we had to park very far because people

bad attention, rooms were not quite good clean, no room service no bathroom paper, tv not functioning it was a

in addition to the broke tv remote, the room was on a scary blind corner hidden from view of the parking lot

it was dirty laundry that was too heavy for me to lift so i left it beside my vehicle

room was dirty the walls had stains, the shear cigarette burns, it smelled even tho it was no smoking room, the

pet friendly

no wifi password was given

no free wifi when it said it was free

front desk empty had to wait for someone most of the time and had to do laundry

laundry room floor was dirty

went twice to get change for laundry but no luck sink, shower and towels full of hairs it has 3 cell towers

need to find a better system for the laundry

it was extremely clean, the gym was great and the breakfast had many choices.

so if you have to do laundry you probably should just go to the nearest laundromat

front desk attendant helped dry my clothes when guest laundry dryer failed

it was very comfortable. large room and nice staff. laundry room for guests. pretty quiet.

the laundry facilities are also in need of an upgrade

guest laundry washer worked but dryer didn t .took my money.

the outdoor pool is perfect for kids, and the laundry facilities make it easy to keep everyone's clothes clean

through the lobby, and i'm not really sure what they were but i hope that it wasn't extra laundry or something

shout out to you tasha that works laundry shout out to miss janet at the front desk a special shout out to the

we loved the outdoor pool and the laundry facilities were very handy

the continental breakfast was a pleasant addition, and the room was tidy and cozy

atm on-site saved me a trip to find cash, and the laundry facilities were a lifesaver during my extended stay

in-room microwave and laundry facilities made our stay even more convenient

it had free parking, a business center, an outdoor pool, and laundry facilities

inclusion of laundry facilities at this hotel was a game-changer for me

be more to offer tamara williams the house keeper was very helpful and the laundry room attendant renae wright

the gym was on point, and having laundry facilities was a total game-changer for my long trip

the bed was comfy and breakfast was good including eggs and sausage

the outdoor swimming pool was a hit with the kids, and the free parking made our road trip stress-free

i liked everything about the stay, especially the pool being right outside my room.

the gym is fully equipped and we had such a convenient experience with the room service during our stay

no laundry

it seems the room service was not available. a little bit dirty inside and outside the room.

wifi, and i think they are aware of that

the toilet was broken. the website said they had breakfast but they did not. there was no wifi.

the so called breakfast was very little no condements no fruit barley

just had one small issue, the pool had a little bit too much chlorine

staff was friendly, free breakfast, free parking--great value all around

pool closed too early for us.

hotel is in a great location , the customer service was excellent , the breakfast was excellent and my room was

great breakfast

sheets smelled bad and lastly there was a homeless man asleep in the laundry room and it smelled like

we wanted to do our laundry the two washers were full of clothes and no one there to put them in the dryer

the laundry area at hotel was filthy and could use a good cleaning with machines and the room in

pool was found dirty!

wifi needed to be logged back into several times a day.

no laundry plastic bag was in the room either

the complimentary laundry mate was a big plus

loved that you offered complimentary laundry facility.

the hotel gave access to pool, laundry, and fitness center

free laundry

suit size, exceptionally clean, clean guest laundry facility, friendly staff, 24 hr reception, free parking,

the breakfast wasn't very good, watery eggs. need more variety

breakfast was laughable

breakfast

great staff, great breakfast, room was beautiful

american roaches in the landscaping came out at night and terrorized me while i was getting my laundry

breakfast no working swimming pool no working laundry machines not a clean place dirty

not very clean washer and dry gross no laundry soap

cleaniness of pool

staff was very friendly. they left pool open later for us to enjoy our time.

the breakfast was a wide varity of fresh food

hot breakfast indoor pool

gym was great

the room size was great but not for the value, and the gym is good.

the indoor pool

opposite the laundry which had no door on it and seemed to be used at all hours of the night

the laundry and beds were not comfortable

no change machine for laundry.

no breakfast. hot coffee and laundry machines for guests not working

towels in room after check-in, requested towels; i was told to go retrieve them from the laundry room myself,

noise during my stay and my room was across from the laundry which added to the noise

location to the riverwalk, decent size room overlooking the city, check in was very easy, clean laundry facilities

the breakfast was delicious. the laundry room was great.

happy hotel had guest laundry facilities with us

the laundry room was gross

kids enjoyed the pool area and that the laundry facilities were free

nice room, cool views, free laundry, central location if wanna get to things

extra we had a miss up with our room but they handled it so well and everything was amazing pool the lobby area

breakfast a little expensive

didn't have any breakfast but the location of the hotel is in a great spot.

guest laundry being located by the parking garage was slightly inconvenient

the proximity to downtown and indoor play area with swimming pool.

pool was great a bit small but loved that they had a pool table, ping pong table and jinga to

a lot of kids running around without supervision playing in the gym

can sit in bar or eat and look down at the river

free cowboy hats for the kids and of course the pool! close to the riverwalk.

this level, also it is strange how it is possible when you book the room for two adults and two kids 4 years

was not a hotel for kids

best part was having a 24 hour snack bar and coffee shop

food was not the best pool was average and cold

they had a bar and restaurant

there were plenty of restaurants nearby and a park for the kids

no way to reheat coffee or warm kids milk etc

beautiful spacious airy rooms and lovely material textures - from headboard to rugs and tile inserts on floor

beautiful green territory, good size outdoor pool, nice bar and restaurant

we even got to do laundry and there was no wait time

location was great . close to riverwalk . laundry facilities. super clean

the laundry room was very clean

everyone was nice and helpful and the breakfast and location.

was advertised as pet friendly

long wait for breakfast. bad logistics. just a options to choose.

kimptons are amazing all over the world, and the breakfast in that gorgeous dining room was just

we suggest an area to eat and drink where pet owners can go in a different entrance maybe

really family friendly more of a trendy, upscale party vibe so just a heads up if you have small kids

had a mishap during breakfast but the manager luis took care of us and invited us back for a dinner as a show

great for kids

great location to riverwalk and alamo. staff was very friendly and breakfast was great!

the shared pool

super big and clean, the pool and the bar.

loved the location, cleanliness, breakfast, overall excellent stay, recommended for kids, great price

the fairmount has a a new bar and restaurant - i tried one of their signature drinks and it was amazing

there are two excellent restaurants onsite, and a great lobby bar and rooftop bar

love the rooftop bar and staff was very attentive - the best ever

we returned from a concert at the alamodome asking for one drink at the bar for 4 ladies

rooftop bar had a beautiful view

good location. great breakfast. room was comfortable. guest laundry was very convenient.

which ran out v quickly i couldn t believe there was a hotel room positioned to a 24 hour laundry room - and

laundry facilities, it's just weird

laundry room which is awesome

laundry facilities were paid via an app that didn't work

arrived to replace the battery, which i was not mad about, the lady said my roll of quarters for laundry could

laundry facility could use serious updating

the guest laundry being out of order. the lounge chairs at the pool chained together

gym, terrace and washing machines on same floor as room

i was a little disappointed with having to pay to park, and that the pool closes so early.

laundry room available

was excellent, all the staff were lovely & polite, laundry on 3rd floor, excellent free breakfast, huge

the room, breakfast and location!

my kids loves the pool

my favorite part was the heated pool and it closes at 11pm so that s a plus

willie, the concierge was also very good with solving a laundry issue and helping

the pool, and the breakfast.

was great, there is just a small pool and it did not seem to be open at night when turned dark

the staff was great with him, even one of the valet attendants would pet him every time he saw him

wifi was available but couldn't connect.

think we were above the laundry room and it was very noisy

isn't any washing services so will have to find a laundry mat or dry clean

kids loved this

their room service and pool drink and food service definitely needs to be updated.

very poor hotel no freg no safety box the gym not high standard

was on end by laundry room doors started slamming early every morning next time id rather stay in middle but

having to pay a $15 per day parking. no guest laundry

says they have laundry but there is no guest laundry

also my room was above laundry room & could hear & feel it

pool, friendly service, laundry facility on the river walk

no laundry supplies available

did not have laundry facilities.

i overheard a member of the staff overwhelmed in laundry saying everyone left for the day and left him to do

better breakfast selection, seemed like kids were always running up and down hallways

also, the gym was lacking sanitation supplies and towels the hotel is also pet friendly

no laundry facilities no fan in my ceiling in the room.

had to walk to get drinks from a drugstore to have drinks at the pool, because no bar staff or restaurant staff

was hot, wifi not good, pillows could not have been any flatter

thing i would change is the hotel restaurant and bar hours

my kids felt like they were in a castle

the laundry area is not kept up

i figured i was just sensitive to the laundry chemicals they used to wash the sheets

chair or two in the laundry room would be nice - and maybe a fan or something - it was pretty toasty in there

did not find any available laundry bags or did not have any shampoo, conditioner or soap to washy

bring others later but never showed up no soap shower has mold all around bottom of shower no laundry