staff and price and inddor pool

clean and the breakfast area is so beautiful

the staff has excellent the breakfast was great..they were very intentive

location and breakfast were aqequate.

staff breakfast

coin op laundry next to lobby

laundry facilities $2

the staff was very nice and courteous and free wifi

it's right across the parking lot from lotawata creek, which has delicious food

breakfast

no free breakfast or tea to go...only coffee. the towels were stringy. laundry was out of order.

pool was great and again very clean

no complimentary breakfast

we actually had to go into the bar to find someone who worked at the hotel who could assist us with check in

room service is not available unless you fill out a form requesting services each day of stay

need laundry

idk if the reception wasn t great or the tv wouldn t connect to wifi, but choices were very limited (optional

the hotel has everything you could possibly want: a 24-hour gym an indoor swimming pool every tv

the parking lot needed to be plowed.

i am not a big fan of a pet friendly hotel

no breakfast but free laundry makes big difference. smile.

very nice and clean room, love the suite part has all you need and the free laundry is a plus

laundry room was filthy

free laundry (just provide the soap

free laundry. wi-fi.

the dryer was broken in the guest laundry

my kids loved the pool and the comfy beds

i liked best that it offered hot breakfast and also indoor pool and staff very friendly

everyone was very welcoming. breakfast was worth getting up for.

loved that the hotel was clean they had a pool they restocked your towel daily which was nice

was charged for laundry service once a week

continental breakfast and bigger laundry facilities

the laundry room was out of order

sanitize my room myself nor did i didn't like the fact i had to bring my dirty towels down to the laundry room

they have laundry room and so i washed my bedding

listing shows that there is guest laundry and there is not

no pool access, phone in room did not work

for bugs, clean up outside parking area

in addition, while going to the parking lot, i heard at least two other dogs barking inside the hotel

not enough breakfast hours

staff didn't do a very thorough job and by watching how they did their job i can confirm) and the laundry room

quiet and a on site laundry facility

arrived at night kind of tricky to get to parking lot

pool not open stupid 100 usd deposit, for a motel room

the pool was not open

the staff did upgrade us to a suite, likely because we had 3 kids and a baby, which was nice

to have late check out considering that we were traveling for a funeral and didn't want our young kids to go to

construction in pool area that was not completed or appropriately marked.

pool was cold for the kids and the bed could’ve been softer but other than that everything was great

no breakfast were available parking was ok

room was very clean and i loved that it had a kitchen

the breakfast was really good

was disappointed with the swimming pool

good coffee....good breakfast selection. good fitness room.

there was also a dirty coffee cup placed with the others in the kitchen shelf

beds are so comfortable and their laundry detergent makes it smell great

so i went back on the website and it showed you have one by the pool so i suggest you change your website

they accommodated early check in with no charge, fast check in and check out process, and complimentary breakfast

room was clean, facilities were clean. parking was well lit.

front desk staff wasn't overly friendly. pool was shut down.

super loud music in pool area. a change would be to provide a cookie a day

after really good steak dinner, i went for a walk around the parking lot and was approached by a stunning black

very comfortable and family friendly, and the pool was amazing!

spacious comfortable rooms, great bed, easy parking, very nice helpful staff

indoor pool was nice and warm

was friendly rooms and hotel was clean front desk was helpful laundry on site incredibly comfortable

breakfast hours are very early.

we slept like babies and so did our three young kids

more seats in breakfast area would be ideal.

facility was very clean,friendly staff,good breakfast bar and a convenient location close to places to eat and

the tv and the wifi worked. the ac worked really well.very easy to find.

had good water pressure, refrigerator worked, and had good wifi

the location and free wifi

no hotel should have rooms near the laundry or ice machine-too much

was a nice clean hotel with swimming pool, hot tub, and laundry

this stay was during the corona virus so the pool and breakfast was close which is why i did the straight face

building is well kept and clean. breakfast was hot and ample.

food was good, pool looked ready to go but we didn't use it

the breakfast was very good

there was also no room information such as tv channels or wifi access codes so we had to track them

the pool and hot tub were nice

breakfast was good

pool room needs some updates but nice to have a hot tub option

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

laundry still in halls at check in

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

location and indoor pool

the pool wasn't open and had resort fees despite not having a few amenities listed in info

i wish secure wifi were free of charge .

roof top bar and view

she told one of our toddlers not to splash, in the kid pool

the pool

the staff is all wonderful! very clean, great atmosphere. the pool and spa a fantastic too!!!

breakfast was limited. not advised of some services ie laundry

they even had a laundrymat

loved that there was laundry at this hotel too

it has a laundry, which worked very well

laundry very useful

microwave no room service poor greeting overcharged for laundry services overcharged for parking no discounts

besides the fact we believe we were right below a laundry room

hotel was dated. no laundry service. price was rediculous.

room was not clean ants in bed dirty laundry in room

it also seemed to be near the laundry facility so it was loud at times

room service didn't happen.

they weren't strict at all when i was there (it was game day) and neither me or my kids ever felt looked down

the pull out sofa, which was in no condition to comfortably handle an adult, much less our 2 kids who did not

we will never stay there again with kids

would have loved a pool for my kids to swim in

the staff was nice and the location was good. they allowed pets.

valet would have been nice. bar wasnt open

luckily, there was huge bowls of cereal for the kids

no place for pets to potty.

we needed a microwave as we traveled with kids but the rooms did not have one

did laundry; own happy hour on roof top deck; watched people enjoy swimming

location - right by the arch & busch stadium on-site laundry service free breakfast, dinner &

nice room, guest laundry, comfy bed, friendly staff, great breakfast options

cleanliness, spacious room, conscience of laundry, the outside deck with partial view of the arch and the the

change machine in the laundry facility

plastic laundry bag usually in most hotel rooms was missing

has a gym, indoor pool, and indoor on-site laundry

along with this the hotel had a pool, gym, laundry room and food and laundry products available for purchase

able to do laundry

they dropped the pet charge down to $10 instead of $20 when i explained i had a very small 11 pound dog that

s dirty laundry behind the curtains

laundry facility was inside pool area and was only accessible during those hours

the park play area for the kids next to the hotel

it was very frustrating traveling by yourself with 3 kids and driving for 5 hours to get to the hotel and not

lobby stays fairly busy due to the 360 bar

we didn t like that it didn t have a laundry room for us to do our laundry.

dryers in laundry room were dusty

great room clean great breakfast

front desk, accommodated my early check in to get ready for an event

clear room big comfort bed free parking

guest laundry was filthy pillows were lumpy and hard

also the inability of laundry staff to bring extra towels when asked

wonderful staff, breakfast, and gym.

the breakfast was great. room service was really good too.

we would have loved to been able to go to the bar but with our daughter with us it made it difficult

the laundry facilities were down, and we had no tv due to the cable box not working

for early check in said i’d be there by two and up at four went to the room still dirty dirty sheets

was closed; no breakfast; reserved mobility-accessible room- it was regular; and no smoking room on smoking

the breakfast area needs to be bigger for the size of hotel you have

premises was very trashy, lots of litter around the parking lot, gives a poor first

drinks are strong, bar atmosphere nice

swimming pool was tiny

we enjoyed the rooftop bar and food

we enjoyed using the rooftop pool and fitness area

the hotel bar offers a really choice selection of local beers, as well as delicious cocktails

room, bar, gym were absolutely great! loved our stay!

wifi and a gym is pretty much the only free amenities that i could

location and gym

i checked my kids, no scratches or dried blood

the gym is very nice too

it doesn't have a microwave or a laundry room, so you can do your own laundry.

the location was excellent! i can't answer about the breakfast i ate elsewhere.

loved the bed!! room was nice and room service was timely and delicious.

no one came to the breakfast area for us to order so we left and ate breakfast elsewhere.

are pet friendly, meaning your pet can stay there but there are no restaurants in hotel where pet can

room was clean, stadium view was really cool, kids loved it

to order room service, you must scan a qr code on the back of your room key

the bar looks out at busch stadium

room was clean, stadium view was really cool, kids loved it

i had my kids with me and they loved the 2nd floor

gym was small and dirty

the website we booked on advertised a pool which the kids were very excited about

also do not use second kitchen food delivery, your food may not even come

th staff at the front desk and bj at the bar were super.

loved the bar on the main floor

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

self service laundry worked well for $2 per load for washing and $2 per load for drying

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

parking at the hotel available, wifi didn t work during the entire stay( asked about and they were vauge about

we like the location....breakfast was good..the only thing was the pool was cold

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

laundry, car washed, staff and buffet

huge clean room with a nice restaurant bar downstairs.

room service dishes left in hallway for many hours.

the bar was closed due to

gym needs some upgrade, but i was there to chill

i have 3 kids not enough room for 5 people.

they bar and grill was closed

a room across from the laundry room where i heard loud talking as i m trying to take a nap

the front desk gave a us a second room which was next door to the laundry room

pool looked too green for my comfort

the hotel was clean, quiet and the parking was plentiful

the breakfast was horrible! everything else was outstanding!

room service could have been better.

food, art, pool/sauna, wonderful details

hotel is upscale, swanky, bar has a selection of unique cocktails with great vibes

kids liked to block the stairs in and out of the pool

area is not supervised - lots of small kids unattended in the pool and hot tub

wifi was good, great location, staff was also great too help with this confusing hotel

i know check in was busy but we had to return several times to get basic information such as wifi code

architecture, historical building, pool

hotel itself, dining options, rooms, aquarium, golf, maze, ferris wheel

clean, nice staff and a great lobby area with bar and light show at night.

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

laundry on site was a welcomed surprise after getting rained out at a cardinals game

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

neighborhood if the concert we went to wasn't just a walk away probably wouldn't have stayed, wifi kept cutting

we enjoyed the pool and the large hot tub

was some type of soccer tournament and the kids were in the lobby (with their parents), but they were soooo loud

also the hotel was close to the union station, where our kids enjoyed time there

breakfast was good and hot

the hotel & room itself, the gym etc..

staff, facilities, gym, breakfast, location

it s not a new hotel but it s got everything including restaurant and laundry room.

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

coined operated laundry facilities

the pool and hot tub was clean. the evening snack was just what the kids needed.

with free, covered parking

paying for washing laundry seems absurd

poor breakfast and awful gym and actually it

i liked the bar onsite. i loved the access to the outside through the balcony.

wanted to have something romantic waiting when we got there, they were unable to do the rose petal thing due to

hotel is clean and quiet; nice bar and breakfast options. close to downtown. free parking too!

there is laundry on every other floor, which is nice since some hotels only have one

no laundry

i am certain it was picked up with laundry

there was a problem with the supplies so i wasn t able to get laundry detergent to wash clothes

we asked for an extra laundry bag from the cart but all we were ever told was no english

the laundry services charge slip states that basic laundry is $2 a

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

we were early, it was raining, and we needed to do laundry

we were unable to log onto the wifi after several attempts

the parking lot was well lit and fenced in

with kids it s a must vs going somewhere to breakfast

fridge ,a broken glass in the dishwasher with some other plates ,the card keys didn't open the pool door or the

didn't like that our room wasn't cleaned thoroughly after a pet had been in the room

full kitchen

very clean and comfortable. they are pet friendly.

fun mix of restaurants across the street (foundry) that we visited repeatedly - our kids loved it

the breakfast was great, one of the only places i have stayed during

kids running and screaming and adults also yelling and carrying on very loudly

staff was spectacular, the hotel was really nice, the kids loved the pool

the bar on the top floor and the crowd