was friendly rooms and hotel was clean front desk was helpful laundry on site incredibly comfortable

and the free breakfast was better than any hotel i have even been

we slept like babies and so did our three young kids

more seats in breakfast area would be ideal.

breakfast was lacking and pool was small and crowded. very strong chemicals!

* live music at the bar - always love that

the pool is big and has a staircase for little kids

we loved the cookies at check in and plenty of parking and space 2 spread out and relax

difficulty with parking garage. ..qr code issurs

super loud music in pool area. a change would be to provide a cookie a day

the location and free wifi

the tv and the wifi worked. the ac worked really well.very easy to find.

had good water pressure, refrigerator worked, and had good wifi

all-the decor, breakfast, pool, room

the indoor pool was awesome, not too cold

pool/hot tub were not working but the manager gave us compensation for this

at back parking lot at night

needed restocked as lots of kids not much to choose from even at 8:30 am

quiet and a on site laundry facility

staff didn't do a very thorough job and by watching how they did their job i can confirm) and the laundry room

pet friendly but dogs were not on leashes

parking was flooded due to rain

no free wifi. no fridge or shampoo/conditioner.

listing shows that there is guest laundry and there is not

we liked the pool, it was relaxing and clean

there was also a fight outside at 7 am that left blood and hair all over the parking lot

the pool was murky

and breakfast waffles sasuage egg cereal bagels ppkes oranges yogurt apple juice oj close to front door

has a gym, indoor pool, and indoor on-site laundry

along with this the hotel had a pool, gym, laundry room and food and laundry products available for purchase

able to do laundry

plastic laundry bag usually in most hotel rooms was missing

quiet hotel, ability to swim, workout and have breakfast at the hotel

we didn t like that it didn t have a laundry room for us to do our laundry.

dryers in laundry room were dusty

very friendly staff, quiet location, great breakfast and comfortable room.

parking lot - safe location - the value for the room was great

kids running around on 3rd floor around 930 pm and then again at 730am lights off in pool area when

the laundry facilities were down, and we had no tv due to the cable box not working

cigarette smell in a non - smoking room and burn marks on the sheets

still no breakfast, or swimming pool open. i truly think that should be compensated..

more breakfast food to choose from maybe some hot hot breakfast sausage and bacon eggs i'm just saying

parking lot has no lighting.

need laundry

the hotel has everything you could possibly want: a 24-hour gym an indoor swimming pool every tv

we ended up finding an indoor pool somewhere else so the kids were happy in the end

the 100 dollar pet fee steep but only mildly unsatisfied with that

per night pet fee

a room across from the laundry room where i heard loud talking as i m trying to take a nap

the front desk gave a us a second room which was next door to the laundry room

the breakfast , and the pool

location' clean' friendliest front desk staff' delicious breakfast.

also the parking lot is quite dark at night (but maybe intentional because we could see the arch in the

pool not open, shower head not squinting water properly needs canopy

breakfast employee was more concerned about being on his phone

there was nothing to sanitize the workout equipment in the gym

clean and the breakfast area is so beautiful

didn t have breakfast ready

coin op laundry next to lobby

laundry facilities $2

it was very reasonable and a nice, hot breakfast was included (you get to make your own waffles)

more food for breakfast. had indoor pool but a hot tub would have been nice.

the staff was very nice and courteous and free wifi

no free breakfast or tea to go...only coffee. the towels were stringy. laundry was out of order.

smelled like cigarette smoke in my room gym was not good

room service is not available unless you fill out a form requesting services each day of stay

breakfast isn't included.

plenty of parking available.

was a nice clean hotel with swimming pool, hot tub, and laundry

no hotel should have rooms near the laundry or ice machine-too much

free parking

breakfast was nice and hot and room was

no, it was great. my only suggestion would be to extend the breakfast to 10:30am!

the dryer was broken in the guest laundry

the breakfast area wasn't cleaned and we had to wait until food was prepared

pool area had water leaks in the pipes above and obviously had been for a while because of the rust

entire staff was very nice, especially the cleaning team.good breakfast.

they also have free breakfast and a in door pool

the workout room is in the same area as the laundry room, and the ac doesn't work

laundry room was filthy

the dryers in the laundry were unavailable and i had to dry my clothes on hangars overnight.

free laundry. wi-fi.

very nice and clean room, love the suite part has all you need and the free laundry is a plus

did not use indoor pool or exercise equipment, but they looked very nice

clean and great breakfast.

kitchen set-up was excellent

fridge ,a broken glass in the dishwasher with some other plates ,the card keys didn't open the pool door or the

great breakfast. clean comfy rooms. loved the addition of in room appliances.

the laundry room was out of order

continental breakfast and bigger laundry facilities

sanitize my room myself nor did i didn't like the fact i had to bring my dirty towels down to the laundry room

they have laundry room and so i washed my bedding

was charged for laundry service once a week

construction in pool area that was not completed or appropriately marked.

kids running around knocking on my door 3 times than running off

and they had some tournament or something going on for kids so it was teens loud and rumbling around on my

to have late check out considering that we were traveling for a funeral and didn't want our young kids to go to

checked in kind of late so my children were excited to see that the pool was still open for a couple hours

although the kitchen area had enough supplies to feed a village, there was only one small table, one chair and

i loved the gym and the free hot breakfast

had good kitchen amenities with full size fridge and microwave with dishes and silverware

pool wish was bigger and hope in the summer they put more lounge chairs and tables outside

breakfast was very good and they had a nice variety each day of my stay

beds are so comfortable and their laundry detergent makes it smell great

courteous employees, shows pride in their hotel, hot breakfast and choices excellent location

keycard to get into gym (very small) was locked and was broken

the staff was so sweet the pool was heated!! the beds were comfy amazing fresh breakfast

the staff was friendly and the breakfast was great!

the location could have been better. i didn't like the fact that it was next door to the casino.

the outside bar was shut some fillming being done

could have a nicer pet relief area closer to the property

room service was fast and amazing, and i was greeted with very positive vibes

the staff is all wonderful! very clean, great atmosphere. the pool and spa a fantastic too!!!

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

laundry still in halls at check in

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

i feel it shouldn t have been a resort fee due to there wasn t a pool or hot tub or gym room, the wifi isn

the location was perfect and the casino and parking was easy to get to and from

laundry very useful

breakfast was limited. not advised of some services ie laundry

loved that there was laundry at this hotel too

they even had a laundrymat

it has a laundry, which worked very well

upon returning, the bar stayed open for an extra hour or so for a final night cap

shuttle to the baseball game

we will never stay there again with kids

shortly after being seated and i got the sense our first waiter wasn't too keen on the three kids that follow

we will never stay there again with kids

the pet fee is $50 for the duration of your stay

pet friendly

breakfast was expensive especially for the small amount of biscuits and gravy one biscuit for $7

the excellent personel attention. super nice, everybody, specially people serving breakfast.

staff was super friendly, loved having the shuttle available, great breakfast.

microwave no room service poor greeting overcharged for laundry services overcharged for parking no discounts

it also seemed to be near the laundry facility so it was loud at times

maybe the laundry detergent

besides the fact we believe we were right below a laundry room

hotel was dated. no laundry service. price was rediculous.

also the inability of laundry staff to bring extra towels when asked

guest laundry was filthy pillows were lumpy and hard

is perfectly located in the heart of downtown st louis with a movie theatre , restaurants and a casino with in

my room was spacious and the pool and jacuzzi

didn t feel comfortable or welcomed at all it was roaches i was yelled at by the server in the kitchen it was

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

self service laundry worked well for $2 per load for washing and $2 per load for drying

there was no restaurant at the hotel are room service

wifi kept going in and out

change machine in the laundry facility

nice room, guest laundry, comfy bed, friendly staff, great breakfast options

did laundry; own happy hour on roof top deck; watched people enjoy swimming

cleanliness, spacious room, conscience of laundry, the outside deck with partial view of the arch and the the

guest laundry

room, bar, gym were absolutely great! loved our stay!

wifi and a gym is pretty much the only free amenities that i could

location and gym

i checked my kids, no scratches or dried blood

the gym is very nice too

it doesn't have a microwave or a laundry room, so you can do your own laundry.

the location was excellent! i can't answer about the breakfast i ate elsewhere.

loved the bed!! room was nice and room service was timely and delicious.

no one came to the breakfast area for us to order so we left and ate breakfast elsewhere.

are pet friendly, meaning your pet can stay there but there are no restaurants in hotel where pet can

our room was quite comfortable. the little kitchen area was convenient.

the bar tender(later st night) was okay, she did not check ids and didn't really care how good she was

the bar staff seemed unprepared

starbucks and a bar in the lobby

loved the bar on the main floor

we enjoyed using the rooftop pool and fitness area

we enjoyed using the rooftop pool and fitness area

the pool was closed and the spa and bar soap was left in the bathroom and no microwave

staff was great. bar and room were nice. close to enterprise center.

the hotel bar offers a really choice selection of local beers, as well as delicious cocktails

s dirty laundry behind the curtains

laundry facility was inside pool area and was only accessible during those hours

gym, starbucks, the breakfast

strict pet policy. dirty bathroom. below average quality for the price

hotel store closes to early. room service wouldn t bring drinks to the room.

i have 3 kids not enough room for 5 people.

they bar and grill was closed

the bar was closed due to

gym needs some upgrade, but i was there to chill

service prices seemed high ($35 for a cup of soup and kids grilled cheese) so i ordered doordash instead

everything from the decor to the bar and also the room was beautiful.

service prices seemed high ($35 for a cup of soup and kids grilled cheese) so i ordered doordash instead

the bar was busy but not overworked or rowdy

that it s pet friendly but there is nowhere to walk dogs with any kind of grass or landscape

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

laundry, car washed, staff and buffet

domestic violence survivor art in our bathroom, signage for the gym/spa was awful and the shower and faucet

, wanted to order a late night snack and could not contact room service

the amenities. the museum. the pool. the gym. the lobby.

kids liked to block the stairs in and out of the pool

food, art, pool/sauna, wonderful details

room service took so long i had to be comped for my order

wifi did not work and an internet outage plus other problems meant no streaming service

in my shower and i didn't like the fact that the staff put me on the lower floor directly by the pet playground

room service was prompt and very tasty too.

the pool was cold with a few warm spots. would have preferred warmer water overall.

great gym

i had no choice but to go back to my room and order room service, which would close at 11 pm

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

laundry on site was a welcomed surprise after getting rained out at a cardinals game

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

dinner wasn't anything special, but would be great for families with kids to save money on food

close to everything. restaurant in the hotel was magnificent. our kids enjoyed the pool.

coined operated laundry facilities

it s not a new hotel but it s got everything including restaurant and laundry room.

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

i have no complaints my family loved the pool area

everything was wonderful the kids enjoyed themselves

also the hotel was close to the union station, where our kids enjoyed time there

really sure why the breakfast area was shut down, when the buffet was set out to pack your own brown bag

the fitness room was just like a gym and the location was great

on top of this, we had our kids with us this time

hotel bar was not open when we visited, but that was okay

paying for washing laundry seems absurd

we needed more pillows and the staff had no key for housekeeping so one of our kids didn't have a pillow

ie pool, gym, breakfast

the king room was not sufficient for 2 adults and 2 kids

when we checked in we requested late checkout and the front desk attendant happily gave us late check out and

having the other optional amenities (fitness center,laundry , lobby, outside patio etc) was nice as well

they have a bar on the first floor, and offer laundry services

there is laundry on every other floor, which is nice since some hotels only have one

i am certain it was picked up with laundry

there was a problem with the supplies so i wasn t able to get laundry detergent to wash clothes

the laundry services charge slip states that basic laundry is $2 a

we were early, it was raining, and we needed to do laundry

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

that breakfast was not included

the location is just 10 mins from downtown yet prices were reasonable and parking is free

fun mix of restaurants across the street (foundry) that we visited repeatedly - our kids loved it

the breakfast was great, one of the only places i have stayed during

kids running and screaming and adults also yelling and carrying on very loudly

staff was spectacular, the hotel was really nice, the kids loved the pool

the bar on the top floor and the crowd