it was really nice, bed was comfortable, view from the 5th floor was really nice, and it had a fireplace that

staff were so friendly from checking in to room service and check out

there is no pool and it was pricey.

provided a parking spot close to the building for my comfort

was wonderful except for getting a parking ticket after my car was registered as a

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

no laundry service, which should have been there

they have a fountain outside and fireplaces inside the rooms!

not al all but need more power wifi and more tv channels that all

self-serve laundry facility is very convenient

the hotel has laundry facilities, which allowed me of complete a couple loads of washing

even a washer and dryer to do laundry since we have been doing quite a bit of traveling

laundry room should be open at 7:00 am.

very comfortable, good sized room with proper desk for laptop. guest laundry too.

also has laundry

love that they have gym and indoor pool

to the airport, spacious with complete kitchen facilities and all the amenities one could want it need after a

great service. beautiful hotel. great breakfast. loved the free weights in the gym.

wifi speed (1.2-3 mbps)

great location for airport clean gym laundry nice rooms friendly staff

would have appreciated no scented laundry products used for sheets

small laundry area, just one dryer and one washing machine.

there was a laundry available for guests use with big maytag appliances

facilities, laundry room, gym and breakfast was great.

the laundry machine was out of order

suggest to have more coin laundry set or have the wash and dry all-jn-one

is a coin laundry facility and great free continental breakfast

clean room, great size pool for kids, decent selection of food at breakfast, helpful staff.

the breakfast variety was good, lots of options were always stocked even when it was very busy

-laundry facilities, complimentary breakfast, free airport shuttle, etc

laundry, small pool and exercise room and kitchenette very much appreciated

fire alarm went off at the hotel next door but because the pool/gym/laundry area are connected between the two

were friendly and helpful, the bed was super comfy, the pool was well maintained and access to a laundry facility

some of laundry machines were out of order

the guest laundry &

it was clean, comfortable and we did our laundry while using the pool

and diming for every little thing, lots of things included in the room at no additional charge (laundry, parking

amazing breakfast, nice laundry room, very pleasant room, staff were amazing, shuttle was great!

there is also a laundry where you can dry-clean your clothes for a fee, many thanks to the hotel for providing

laundry available if you want to do your own washing

did not work in room; charged for parking a vehicle; no laundry; a little worn; no extras included in rate (ie

there is a self serve laundry, but i was only there for one night so i didn t use it

self serve laundry facilities

location and nice clean laundry facility ud83dudc4d shuttle service was good ud83dudc4d

laundry and gym access

free laundry is great to have

helpful staff and good breakfast

laundary service, cleanliness of the place, kitchen facility to self cook

breakfast, amenities, location, service.

said they provide laundry service, wifi and airport shuttle

desk staff not so friendly but one, however, the housekeeping staff were amazing and helpful, laundry facility

shuttle service to airport and back is excellent

i also didn't like no breakfast and felt cost of perkins was high

fact the room cleaners didn t know we had a late check out and rudely asked when we were leaving

the noise from other rooms, or the hallways. kids were really loud.

room service is way too expensive for what it is.

gym and pool for the value

very disappointed to bring my two kids down for a swim

very disappointed to bring my two kids down for a swim

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling

the pool was my kids’ favorite. unique look and clean. easy to access restroom.

i like that the staff was extremely accommodating with my early check in request.

connected, good black curtains, good shampoo/soap sizes, had liquid hand soap instead of just bar soap, fridge

wifi doesn't connect

if you can show the cost of breakfast on booking

didn t have breakfast there but did get a glass of juice and it looked ok

no free parking within the property and quite pricey daily rate without breakfast

breakfast was not the best. few options available. parking is very expensive.

shuttle bus communications could have been better but it s not too far from airport so i ended up

laundry services

laundry was next door at the hilton

like the location and the free shuttle to and from the airport

no breakfast.

the location was not too far from the airport since there was an airport shuttle and i was able to get to

welcome from staff, easy access to laundry at hotel next door which was literally few steps from the front door

no laundry service and swimming pool

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

only 5 minutes from the airport, and there is a free shuttle, so i didn t even need to pay for a taxi

extra charge for my pet

clean, friendly staff, amenities perfect with gym and pool

there is no room service every day

the shuttle service was

the noise with kids running down the hallway early in the morning.

also we were on the same floor as a group of disruptive guests who allowed their kids to play hockey in the

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

its nice that they had a pool and gym in the building. as well as laundry machines.

seemed like some families were living there so i would not you pool due to small kids in diapers

was a $100 pet cleaning charge that was a surprise - not on the booking

seemed like some families were living there so i would not you pool due to small kids in diapers

loved the pool, no smell of chlorine

paid wifi? seriously?

the room service was good and the bed was comfortable

as i already am bombarded with emails, but having to submit my email address in order to use the wifi is not

shuttle service was excellent, reception team were welcoming and friendly as were the bar and

great rooms, comfy sofa and beds and laundry facilities in the room were great.

there was no laundry and no breakfast.

the washer and dryer allowed us to get caught up on laundry midway through our trip

could not find laundry in the facility

i was informed there were no laundry facilities in room or within the hotel

i was pleased to use the laundry after 3 days of travelling and exploring toronto - they sold washing powder

no time for laundry

pool. laundry rooms very nice

the laundry was a little hard to locate

laundry facilities would have been a bonus, also a patio area or some outside seating

check in was slow. power cut on our last day no self laundry facility

yummy room service, laundry facilities and great bar

no self service laundry facilities. limited range of dining options near the hotel.

we also sent clothes to reception for the laundry service (which had a 12 hr turnaround) labeled by the reception

water was provided each day and the laundry service was fantastic and and fair price

absolutely loved the room service

the check-in process was slow and the room service was expensive

restaurant was good and check-in and dining staff were so friendly and patient with my kids

housekeeping dont take away dishes from room service

the staff were extremely helpful, especially the shuttle bus drivers who operate 24/7

there is everything you need for a good holiday: we used the pool, laundry, bistro

needed to have access to the pay wifi but cannot manage it and the staff couldn't help me because that was a

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

limited parking spot (but there might be some in the back?)

parking is a big advantage

the breakfast buffet was excellent, and we also enjoyed the hotel s pool and hot tub

breakfast, few seats available for al the clients on the weekend and the food variety was not

i liked the breakfast ud83dude0b i would definitely stay again

convenience and that the gym was open and they made it feel safe and comfortable the covid

improve the airport shuttle pickup

so i couldn't wash my clothes in the guest laundry facilities, before flying out the next day

the hotel also has nice pool, a gym and spa though we didn't get to use these, and laundry services for a small

laundry area only have two machines

the laundry out of service

best thing about the hotel was: -guest laundry available to do your own laundry at yourown pace

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

had blocked the entrance for a period when we trying to leave the parking lot

high speed free wifi, free parking

the bar area was very nice and the bar tender was very helpful

good price, clean and free parking.

a slight delay waiting for hotel shuttle.

the bar was well stocked and the restaurant had a very reasonably price menu

very expensive - 225 us$ for one night for a single room with 2 beds (2 adults + 2 kids).

really liked the location and the shuttle to the airport

fella at the bar was extremely accomodating

breakfast was not great and does not have a laundry room

should have laundry service

soon as the breakfast was closed the kitchen staff came even though i was in line waiting to use the waffle

limited parking.

rooms were amazing and breakfast was delicious

one of the two laundry machine sets doesn't work at all

very friendly staff and they had a laundry which was great.

the common areas such as laundry, pool, and breakfast area were fine too

there is laundry onsite

should be a kitchen to serve evening meals

the room smelled clean - like fresh laundry

laundry at the basement

also when i had arrived a week earlier i had asked for a plate and utensils from one of the kitchen staff who

i understand it's due to covid, but it can work for room service only

room was spacious and very quiet. nice to have a gym and a pool.

the breakfast food. no laundry machine (self-service) which is cheaper

it is a bit pricey, pool looks dirty, not much gym equipment

exceptional staff from reception, room service to kitchen service

the kids enjoyed the pool and the breakfast was really good.

very friendly staff. room service was available.

room was across the hall from hotel facilities (i think it was the laundry)

the gym was good as was the laundry facility

i stayed there for 3 nights and nobody showed up for the room service even once.

shuttle service was on time, easy to find, and the driver was friendly

also, the wifi was open and unsecured, which makes it difficult to do business / work on the laptop

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

very easy to walk to the shuttle train

pet friendliness was great

also small but very efficient gym if you want a run but do not like the fumes from the

the room was great and very clean. there was even a dog bed and food and water dishes for my pet

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

the cleanliness and comfort was fantastic. the great laundry facility was convenient

the hotel has a laundry room for the guests to use, clean and well organized

i wish there was a hot tub and laundry facilities

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

laundry was left with tags for laundry in the room and it wasn

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

was next to laundry room-machines were noisy in the morning

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

the pool and jacuzzi were also amazing, jacuzzi is hot all the time, just incredible

excellent pool and fitness center

it's right in terminal 3 and very close to the shuttle that connects to the up train that goes into the

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

especially if you have young kids

loved the room, great space and the kitchenette really makes it feel homey because you have cups, plates,

all staff were friendly and helpful, especially those in the bar and restaurant

gym is great, so is the pool. room is clean and as expected.

it was hard to set up the wifi

our kids loved the pool

hotel allows pets, i believe in responsible ownership, someone had a dog that continued to bark throughout the

they moved us to another room where a large laundry vent, which was extremely noisy

loud staff all night room was above laundry room

they dont have laundry service or even a room

also had noise from the laundry facility early in the morning

laundry is

that they had laundry on site

gym, laundry etc. everything we needed and then some.

able to do my own laundry

we made use of the breakfast, laundry

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

the room was ok (comfortable, clean) but no laundry bag

they have a laundry room and we managed to wash all of our clothes for a good value

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

access to laundry facilities 24//7

pool & laundry facilities were closed although no mention on the website

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

no laundry facilities other than dry cleaning

so nice at the front desk and helpful the location is perfect next to the airport and they have a shuttle bus

their facilities were very helpful especially travelling with kids, made it easier for us to have our daily

gymn....not working....broken machine

there is a coin laundry in the truck stop across the road

even their replacement pillows from their laundry had stains when handed to me

the pool temperature should be 2-3 degrees higher

had indoor pool and spa and sauna. big rooms and good parking. beds were nice.

new to canada but in a first ever for me ,i was charged for requesting early check in and it did not matter that

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

i had to pay for laundry and pay for detergent too. it should be free of cost.

very clean, free shuttle bus from the airport, staff always kind and available

shuttle service is the reason we will come back.

i like my little kitchen that was pretty equipped with utensils i could use for cooking.

a really nice, boutique atmosphere with a great bar (which even has a happy hour) and the interior design is

drake hotel is in an awesome location, surrounded by great bars, restaurants shops, and it's so easy to walk

room service dishes etc left outside room next door for over 12 hours.

in-room bar fridge and tea & coffee making facilities no cupboard: fine for one night, but room constantly

nice atmosphere, friendly staff, cool bar & room. will come back.

no laundry machines for ppl staying long

staff, room is excellent, gym is very good. overall it is really excellent.

very clean. large, well equipped rooms. excellent facilities, including restaurant and gym.

t right on their end always presented calm and happy faces :) the pool and gym were great for the kids

no room service past a 10 pm?

kids didn't get to use the games/hangout room that was advertised on your internal tv channel

full gym facilities and many family activities

guerlain spa - was superb

we couldn't use the bar overlooking the lake only valeries.

great staycation with the kids. clean and lots of fun activities.

the location was central,the hotel was quiet and clean..there is also a laundry

have been close to the laundry as it sounded like machines spinning

no bar no restaurant disgusting breakfast. no free water no cleaning room for 3nights

pool to be heated or to have the option of it heated

cannot print invoice for me at all. and wifi is down, which affected my work.

enjoyed the small pantry inside the room and laundry facility

clean, good location, laundry facilities, excellent money value

i liked how there was laundry on my floor and a i think it was a good price $4 total

price changes. notifying of laundry facilities on arrival would be good.

outstanding which made up for broken elevator and reduced laundry facilities

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

the laundry option is another one

are free laundry services and for the location was good breakfast was very good with a good selection

i m impressed that the hotel has a laundry room

the clean room, amenities and the complimentary laundry room for guests

the laundry facilities were out of order for the 6 days of our stay

no laundry bags

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

has laundry at facility, which is convenient

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

gym was great

it's ashame rhe pool area becomes very busy but still enjoyed our time up there

ladies who check you into roof top bar let the overall incredible experience down a bit

rooftop pool and lounge is amazing great views

- rooftop bar closes early monday- wednesday

no collection for laundry. breakfast was just in the bar and over priced.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

sink in the king suite bar area

they changed my room saying it was better but we got a terrible sofa bed for the kids instead of the two king

no answer on the room service line or the restaurant's actual phone number despite multiple tries

wish they provided a laundry service

the room was spacious and so comfortable with city views, free wifi, fully stocked bar and fridge, close to

no coffee in room; need to reconnect wifi every day

the gym was small and the staff were not as friendly.

the only water/ice dispenser is in the basement in the gym

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer

great location, and very helpful to have a little kitchen and a laundry (though it didnt work).

booked this place because after a certain time of travelling we wanted to do laundry

hotel does have a lot to offer with full kitchen and laundry

more than one room (full kitchen, laundry)

118 was smelling like garbage, noisy throughout the night because of laundry beside

the laundry area should have a credit card machine or coins

as always to have a laundry and gym on site when travelling for multiple weeks

wifi was good

free car park, gym available, normal breakfast

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

laundry service water got hot quickly

housekeeping, laundry service, service at the restaurant.

the laundry service fees are quite high

my kids loved the little beverage kiosk outside the elevators with hot chocolate and cucumber infused

the do it your self laundry facilities came in handy, however, those machines are extremely old and outdated

it was a comfortable place to stay for a day or two, and they had laundry machines.

we also liked that there was a restaurant, coin laundry, gym and pool on site

very clean, friendly staff, guest laundry

had everything we needed, including a laundry facility for guest use, always a plus when travelling for longer

gym was busy, but i was still able to do my skipping :)

z in the bar was super nice and fixed good drinks

order,also have continental with plenty of choice,lovely staff waiting on,jobert and julie in the bar are

central location * new & modern rooms * top restaurant * nice lobby bar & happy hour * friendly & helpful

minutes walk from the rogers centre comfy bed & pillows luxurious towels excellent location great bar just around

can always count on park hyatt's restaurant joni for an excellent meal - whether it's breakfast or dinner

friendly staff and great timing on room service. location perfect.

breakfast was great

there wasn t availability in the spa unfortunately

room service equally disappointing - really oversalted pastas