poor wifi

the food is amazing in the bar and the breakfast one of the best i ve had (get the french toast

breakfast was very good, cafe, restaurant, bar and nightclub, are so convenient and music brilliant

it's central location is great and the bar downstairs is friendly with live music every evening

for the irish trad festival and enjoyed the central location of this hotel as well as its queens bar and cruises

also wish they had laundry facilities for guests

was perfect, they provide good breakfast, it is conveniently located, close to many restaurants and bus stops,

to eat in the bar because only 2 course set menu in dining room which was more than we needed

hotel is big and very nice looking, breakfast was delicious and there is a restaurant and pub within the premises

breakfast was dry, only went there one morning and wouldnt go back. quite expenisve.

ordered room service on the same day i got my very expensive laundry done

breakfast was a little undercooked for me but overall lovely place to stay and location was

parking was not available at midday.

location in the town and ample parking at the hotel , staff were very welcoming and friendly

we had a complaint it would be about the cooked breakfast it wasn't freshly cooked as far as i could see but

30am on monday morning was woke up by the laundry van

by a laundry truck

bed very comfortable, staff fantastic, carvery everyday was brilliant for kids

location grt breakfast good

excellent family friendly hotel, staff always helpful, bar great for meals, pool excellent

the facility was old, run down, club chairs in hallway were dirty, laundry hanging on trees outside in courtyard

staff assisted in organising to have our laundry returned on the same day

the pool and sauna were great. breakfast was lovely, 10 for adults, 5 for kids.

the pool and changing rooms were clean

breakfast with good variety of food on offer, great spa facilities, pleasant staff, very nice man at reception

room was no105 and it was right beside the laundry area if the hotel

- which was fine, although we were woken by the sound of reversing lights of lorry collecting laundry

the kids felt very comfortable at this hotel and the staff were very attentive to the kids

spa very good

and doesn t room service for breakfast

shame that the washing machine didn't work because we really needed to do laundry

loved the fact they had a laundry facility i could use to wash our clothes.

overflowing laundry baskets full of dirty towels, toilet paper soggy on the soaking wet floors, thick with hair

it has a swimming pool and also an indoor play area which is ideal if the weather isn't great

wifi was very good

we loved the fancy bar and quite enjoyed the live music after dinner

i was going to quibble, i d say the water pressure in the men s shower at the pool changing rooms was pretty

water was cold in shower and gym/sauna small and disjointed.

the food was excellent and the spa made it finish the weekend in

breakfast was served in the main dining room

everything! peaceful experience! owner did our laundry for us!

friendly people, cosy atmosphere wifi was excellent food in the restaurant was superb free parking on site on

food and bar were great! stunning location and clean room! comfy bed

lovely breakfast. beautiful location. very good parking. very comfortable.

wifi was weak in the back room that we stayed in.

great kids menu

the back of the property to be closer, i'm not sure if that was not suggested because of the parking lot work

ridiculous for families with kids

lovely hotel, room very spacious, clean, breakfast yummy. late check out is great.

tidy warm lovely decor great price lovely room nice food free parking close to shannon town centre and to the

indicated there was a guest laundry but there wasn't. v

the hotel offers you the possibility to do your own laundry, it does not offer a laundry service

nothing to do for kids

charged 5 euro for room service :(

the wifi was very good and the rooms were cleaned well

their laundry is not self-service, but a dry cleaning service

heat was not working, there was no soap in the room, and the halls were lined with bags of dirty laundry and

excellent location. friendly staff. lovely buffet breakfast. great bar food.

we went down for a meeting and hotel staff accommodated us with a late check out on the wednesday

gym was closed at the time due to flooding but otherwise great location for an early flight from

internet was good and laundry is charged by the bag rather than per item which made it convenient and very

great location. they have laundry service.

then they gave us a free meal in the restaurant but took it in the bar instead our choice

plenty of parking, free newspaper every day and a great idea to have water available on the corridor

breakfast, room service, and location

a little tired not enough drawers in room unable to use balcony unable r do laundry

listing says the facility had laundry but instead they only had the option of sending it out - very expensive

love love the kids pool, that bit warmer for kids and there is an excellent gym ,staff are always very nice and

sauna spa was great addition, nice bar, fantastic breakfast

room not available as hotel packed but used spa and changed there

she even let us hang our laundry out on the back line

of galway - easy walk to the main sites but still quiet with many nice places to eat and do laundry

parking in front of the guesthouse is easy

the hostess is very kind and helpful, great local family run business, excellent breakfast, beautiful location

comfy bed, spotlessly clean. accommodated a late check out.

the loading area for laundry was directly outside our bedroom window. very noisy early morning

our room was above the laundry area and we were disturbed by the plastic rolling crates being dragged

no dressing gowns and no bags to get your laundry cleaned

also the radio in the laundry on so loud we could hear every song and advert also from 09:00, not very conducive

it was also nice to have a chance to get laundry done

breakfast was only average. room service trays left in corridors for very long periods.

no room service available

wifi free but it blocked access to my iphone 11

for food late saturday night or room service at bar

have been great would be the restaurant being open as we would have taken full advantage of the room service

laundry cupboard was next to our room and you could hear house maids banging the door from an early

room, harbour view, really close to the main street, well presented gym, convenient parking

lovely high end feel about the communal areas, bar , reception etc

road noise in front rooms but not in back room that our kids had.

breakfast was cold

we are at the edge of the city and i did pop over the other side of the river for breakfast and laundry

laundry was expensive, i decided not to use that service

laundry is always a problem when traveling, plan accordingly

the wifi is insecure. facebook wouldn t allow to connect.

had a couple of drinks in the bar and it was great

friendly hotel, there was even a santa visiting in the lobby for the kids :) nice leisure centre great food in

the breakfast was lovely staff very obliging anything i asked for i got no problem

the wifi was also stellar which is lovely when travelling abroad and needing it for communicating

they had pet friendly rooms. the pool was a nice size and staff were attentive

good facilities, comfortable room. nice pool and gym. friendly staff.

no laundry service or air conditioning

just below eyre square, did our first week ,laundry as they send it out for 15 euro, very friendly

hotel has an arrangement for laundry with a nearby laundrette which was much needed and parking in a parking

we only stayed one night to is this was our only night away in a year without the kids, it was expensive, and

location very convenient, wifi good, breakfast very nice.

bag of laundry and plate from room service to previous occupant outside my room door for 2 days

goof up with the laundry

rubbish, empty wine bottles, glasses, trays of food, dirty laundry bags, take out bags and laundry carts strewn

central location brilliant gym/spa excellent food great facilities

fabulous at this hotel, the location is perfect just a couple of feet from the train station, the pool hot tub

missed laundry pickup and directions to alternative on other side of town

laundry was very reasonably priced

great bar with live music on the saturday when we were there

it would be great if they could get the spa/pool facilities going again

the outdoor canadian pool was filthy looking

oh, and hotel provided laundry service, and held our luggage on our day of departure while we walked around

never received a response to a question i submitted through this site about availability of laundry service

there were many cleaning/maintenance closets in the hallways that were constantly open with laundry bags and

bedroom was beside laundry room that was in all night

located alongside the laundry press

with period character features, very big room, huge wardrobes, with safe, robes & trouser press, laundry service

laundry service was also reasonable and prompt

bowls of fruits for kids was charged as soft breakfast for 36 eur

breakfast was fantastic, our daughter (7) loved the pancakes

staff friendliness early check in available

appreciate a bottle of water left in room and laundry service on premises

location, free wifi

breakfast was very good, although communication between reception and kitchen staff not so good (ie

the most amazing bar ive ever seen

particularly appreciated the late check out at midday - really made our

also didn t like how the cleaning staff left all the dirty laundry in piles in the hallway all

location is great! laundry pickup and delivery - one load for just 10.50 eu. room spacious.

information about my laundry could have been clearer, asked if it would be taken from the room and it ended up

didn t do laundry on weekend

laundry smell to room. bar and restaurant did not look as enticing as the many places nearby.

as we were on a 16-day trip with only carry-on luggage and a backpack, we planned on using their laundry service

laundry facilities a plus

location- easy walk to most things; parking nearby; pubs, shopping and laundry service very close walk

it was wonderful to be able to send out laundry, not dry cleaning and have it back the next day

we had about 6 days of laundry done for about 72 euros and clothes came back wrinkled, some were inside -out

the cleanliness. front desk staff were good. laundry service.

steam room good breakfast (not included in room rate but good value ) free parking inexpensive laundry service

nowhere to do laundry.

on monday morning the bins and laundry were collected, as well as what sounded like glass bottles

40 collecting laundry or bottles from the bar

no personal laundry service on weekends, which staff on two occasions , gave wrong

third party laundry service was a huge

dryer didn t work. loss of clothing with laundry service

reasonable breakfast, accomodating laundry service

3 kids under 8 years could have done with a two in one room with bunk beds.

the only other thing that was frustrating was that it took a long time to dry a load of laundry

you get a dishwasher electric hob, real oven, microwave and fridge but no washer dryer there is a laundry room

free laundry room! in addition, everything was clean and comfortable.

great pool free laundry in the hotel, very convenient well furnished kitchenette

laundry room there was only 2 working machines and 2 dryers.

also be aware that laundry service is not available on sunday

bags of dirty laundry thrown on the

restaurant at breakfast was excellent. and the bar service was excellent

wonderful staff, great location with onsite parking

plenty of parking

the front desk was the direct line for everything we needed, including laundry service, room service, and taxi

downstairs bar is huge and loads of outside

right from we entered the door it was fab, the smell, the lovely warm welcome checking in, the breakfast, the

food amazing, vast variation for breakfast and gluten free choice good too

bar and staff were excellent it's what you need when your on a break

onsite laundry, which is a nuscience when you are on a long haul journey and need to wash items that need

laundry service

an iron and ironing board in the room rather then having to leave the room to go to a separate laundry room on

to full laundry facilities would be great

we were put on the bottom floor room 117 where we had to walk past the laundry room which made noise all the

we also asked for a laundry service and this was also delivered in quite a short timeframe

dropped our laundry off to get cleaned (one small bag) and wrote a note of what couldn t go in the dryer

the staff was great! the laundry service and free parking was excellent. very comfortable bed.

it was clean. laundry was returned within one day.

no room service and when requested for bar snack menu was told to go to pizza shop down road no laundry service

it would have been nice if the hotel had laundry facilities for travelers

great being able to get the laundry done too

no place for young kids/babies

earlier than expected, they had our room ready, we were greeted with treats on the bed for the kids

staff at breakfast were really helpful and the breakfast is superb

room was dusty, dirty carpets, dirty dishes from the day before not cleared at 9pm and all the laundry from

throughout our stay the corridor outside our room was constantly cluttered with the used laundry and rubbish

room wasnt ready on the check in. black bags with dirty laundry left in the hallway late pm.

corridor to the rooms were full of dirty laundry bags and rubbish for the two days we stayed, couldn't get a

balcony,very quiet and very clean the water in the swimming pool was warm and nice,perfect for kids

the breakfast is excellent, with a lot of selections

breakfast was an excellent deal

the staff were very nice to my kids and made them feel both relaxed and special..

room service was also excellent

food in the bar excellent

really appreciated arranging to get our laundry done quickly with an outside service

we did not have an opportunity to use the gym or pool sadly but they looked nice

staff cocktails breakfast to the room last minute unreal, requested drinks on arrival last minute they went

arrive the staff were more than helpful, food was fantastic, beds were soft, and movies for the kids on the

really big comfortable family room. lovely breakfast