the staff is phenomenal, from the front desk, laundry, room attendance and especially the breakfast preparer

location for our needs; nice complimentary breakfast; good wifi and internet connections; outdoor pool was clean

i love the breakfast they served

the wifi didn't allow connection

the whole place had a fresh smell and sufficient safe parking

breakfast was great. staff were very friendly and helpful

rooms were clean and breakfast was good

location, well lit parking lot.

very clean and good breakfast options

happy hour and breakfast.

when it ran out immediately after breakfast, it wasn't refilled

continental breakfast by the pool every morning, and a swim when possible enhanced my vacation

breakfast was fine

the continental breakfast was very adequate

close to golf course

ms mary makes the inn all staff is great breakfast is awesome rooms are great

staff, clean room and pool

the breakfast was not that good.

t stay for breakfast

the only negative was finding a parking spot

pool was a lot smaller than we expected

the pool was basically a baby pool and breakfast was just ok.

pool, exercise room and outdoor fire pit was a plus

the pool looked small so we didn t go to it.

the pool is the size of a hot tub and there's nothing for kids to do here

door coming in on the back side by the laundry mat could use some attention

the breakfast is awesome

bkfst was great. did not use wifi. location was clean and the bedding package was awesome.

had breakfast or reduce room rate when there is none.

great location and staff was great with good breakfast choices

laundry didn't work well, we had to beg for enough towels for 4 people

-the non smoking room smelled like smoke and sour laundry

quiet area; staff were responsive; laundry facilities worked fine

the room smelled very stale and mildewed, kind of like if you left your laundry in the washer too long

i had bed bugs at the last day i was there the staff are nice, they had nice wifi, the room service was great

they don t carry laundry supplies

knocking very loudly and when we told him we were getting dressed he demanded that we bring the laundry down

there were a laundry list of reasons i would never consider staying here next year but nothing but location to

parking was convenient and the location was quiet and conveniently located near several restaurants

still offered smoking rooms

good location, nice breakfast bar , cheap laundry facilities.

the pool was not kept up and dirty and could not use

pool was very dirty not sure the filter was running

clean rooms, comfortable beds, great breakfast

didn't get a chance to eat breakfast

laundry facilities are handy and the breakfast is good

location of my room 113 was located beside the laundry room so it was noisy

the guest laundry was out of service and breakfast was not good.

laundry facility was close to our room

at 3 am someone decided to do laundry so that pretty much was it for my sleep

& well maintained property, comfortable beds, wifi, tv microwave, refrigerator, coffee

parking lot is small.

pool was closed for guest the hot tub looked dirty, due to covid, no hot breakfast, the bar area was told closed

the pool was great for the kids and the location was close to many restaurants.

there was no breakfast provided. the kitchen was closed :(. no drinking water in the room.

the laundry facility was very convenient and clean

tv did not work the ac did not work the room had a bad odor a pet odor like the carpet had been peed

need more parking space

7:30am kids screaming in the pool

fitness center and pool were in great condition and there was a grill and tables

wifi was great

they also did not have any pool towels available my entire stay, and the house keepers forgot to clean out the

the view of the golf course

by the golf course

the bed the pool the patio off the room, the staff, the cleanliness it was an awesome

hotel has a laundry room.

bed and pillows were very comfortable. the free breakfast was superior to other nearby hotels.

pool was in the shade so the water was never warm enough to swim even though the temps outside were

staff very friendly, breakfast great and room very clean & comfy.

clean rooms but no discount offered. pool nice and comfy. plenty of towels too at pool site.

clean rooms parking lot clean, nice breakfast

pet friendly good waffles great ice machine friendly staff even though i initially was upset after

breakfast was good. room was clean

only thing i didn't like was i had to park about 3 parking places down from my room but other than that everything

and fitness center were closed

dryer was broken so we couldn t do laundry

the complimentary breakfast could be fresher. not much parking available.

the pool wasn't available for use but otherwise everything was fine

no elevator and the pool was dirty...

i didn't take advantage of the breakfast cause i slept in so i cant speak on it but other then that i would

the breakfast was plentiful and delicious,the area was clean and the staff was friendly.

breakfast was outstanding

great to have guest laundry but there was no more soap for sale in the lobby

i picked the hotel because it said it had a laundry room

breakfast was very good

only complaint i have was the breakfast options

breakfast was great

the toilets are so low that they really need a bar especially for the elderly as i am.

we stayed on the side by a bar which had very loud music

i personally loved the bar by the pool

here, but upon checkout, the staff were kind enough to provide an access pass to the rooftop pool

the room service breakfast was delicious.

no bags for dirty laundry

love embassy suite facilities. used the laundry and enjoyed happy hour.

the snacks they brought to the room were a big hit with the kids

pet fee wasn't obvious on the website would not have stayed if i had known it was $75 for a 5 lb

would have been nice to have a book with all the numbers or extensions you needed to call for room service, etc

used the coin operated laundry

restaurant and room service and bar would have been open it would have been exceptional

down the third time to request bedding and told them i felt our room had not been cleaned as the kitchen and

loved the bar in middle of lobby

bar onsite

housekeeper didn't do room service and when i told them to they said they where going to do it but never did

i came, who explained about the hotel, the area, and was very accommodating when i asked about early check in,

breakfast was very good

the small gym was nice enough and had a peloton bike so i could do my workout

breakfast was as is the custom with hampton inns wonderful

one staff member was rude a lot, laundry facility was down so had to go hotel next door to mine to do laundry

one feature we especially appreciated was the guest laundry, which was incredibly valuable during our road trip

clean, good wifi, attentive staff,

parking

room space , comfortable fast wifi

only 1 washer and dryer for all the guests (unless you pay for laundry service)

and courteous staff, from check-in, to kick-back to housekeeping if you asked for tissue, laundry bags,etc,

the laundry rooms were adequate but have no ventilation and how the pricing works is totally confusing

the food breakfast and dinner with drinks on the house. myself and kids loved it

management was charming, wonderful lodge feel, great breakfast.

right infront of the room the laundry staff was going in and out of that morning

i went to do laundry and asked where it was located and they didn t tell me the dryers didn t work so i

this place is also pet friendly which is a must for our family

it is sometimes difficult when traveling with a pet to find an affordable, nice place that doesn't charge a

really like the lighting in the parking lot, location from intestate and the continental breakfast was excellent

nice, comfortable room. hot breakfast.

was broken into during the night and the security camera did not cover the back area of the parking lot

were not aware that the breakfast, pool and gym were closed due to the pandemic

good breakfast variety and food comfy beds clean nice employees

very accommodating for pets yet did not smell or feel like a pet hotel

of town, gym equipment was lacking and some of the equipment did not work - room was not cleaned, laundry room

everything including the laundry room

quite-warm indoor heated pool

breakfast was good parking lot was clean

the pool was out of order/closed in june and over 90 degrees.

amazon like security cameras in the halls, laundry was poorly folded, air conditioners need attention bad

the manager parked his car in 2 handicapped parking spots at the same time leaving nothing available for the

parking was a breeze

clean, beds comfortable, breakfast above average

breakfast was acceptable.

they let us store our bikes in the laundry overnight instead of our room

free parking and laundry room

they give room by laundry room and baggage room that was very noisy and the staff start make laud noise and

area was a little depressed looking as we approached (closed businesses, taco bell almost in the parking lot,

free parking and laundry room

kitchen and laundry.

they have a very clean laundry room and, we were in winter, but if you go in summer, there s a swimming pool

liked the outside grill, great pool;we used the laundry facility on premises staff was just lovely, accommodating

the laundry room was never cleaned

fully equipped and on site laundry facilities clean and tidy

tammy also was rude when i came downstairs to the lobby to let them know we didn't have any dirty laundry disposal

the location and the facility. the laundry facility for guests is a plus.

the parking was well lit and off the main thoroughfare which added a more secure feeling to the

not too far from the centre of montgomery, nice staff and facilities (mini shop, pool and gym)

quiet cleanliness air conditioning kind staff breakfast bar coffee delicious spacious gym

no pool and the laundry facility was not open

pipes were really loud all night, i don t know if they were from other showers or from the laundry

our room was clean, the laundry room was impressively clean for a laundry room

friendly staff, onsite laundry, comfy bed, clean

amazing and i had access to a stove & local stores the breakfast is also free and they have a laundry facility

is pet friendly, but they wanted $20 a dog per night

wifi is password protected and i was not told the password

in was then sitting in the lobby watching tv jumped up & yelled that we owe him another $25 for a pet fee

are drug dealings going on day and night staff try to get in your room without you knowing the wifi is terrible

love the breakfast, and wifi quality specially

very comfy and good breakfast choices. staff was attentive and excellant at what they do.

breakfast was way better than the usual free breakfast you get at a hotel

location. pool area.

our room was very nicely decorated, the breakfast was great and the hotel staff was excellent

breakfast was good

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

food at the bar the first night was exceptional

pool and location

needed extra towel in our room due to going to the gym

i ended up grabbing two for me and my wife which contained a muffin and a granola bar that she was not a

large room, great bed and great facilities, including a coin operated laundry

the laundry didn t offer a credit card service

great location next to a huge shopping centre. laundry facilities were really good.

didn't like the closet in the kitchen area

or bacon, muffins, bagels, coffee, juice, yogurt, cereal- theres something even for my picky kids

huge room! free laundry!

they allow pets.

an inside pool was all that was missing.

convenient, style and set up of the suite. full kitchen, was a true plus.

my son got a chance to swim and we ate breakfast by the pool

the set up for the room was like a condo and accommodations for laundry were awesome

the location, parking was abundant, staff was friendly and laundry on site was extremely helpful

free laundry

room was spacious and the accommodations were excellent and the laundry room on site is super convenient when

laundry facility needs new washers

no plastic bags for dirty laundry

a pillow, i went to the front desk and the girl in charge, very kind by the way, told me that the laundry was

very quick checkin.great breakfast. very clean hotel. staff is super nice.

friendly staff and good breakfast

dead rat in parking area.

now if your prices is because of the pool and gym, laundry rooms

money to buy the hotel which made her mad breakfast was excellent the bed was excellent the laundry facilities

my kids enjoyed the pool as well

parking

excellent staff at reception desk. love the complementary breakfast.

hotel had laundry, which was a huge bonus

breakfast area was very clean and well kept

parking wasn't the best coming in late at night

plenty of breakfast

enjoyed the convenience of breakfast being on site and access to nearby gas stations and other restaurants

or available windows and card reader covered laundry machine grinding and personnel just wrote it down instead

no soap in laundry room or market staff not friendly pool was ice cold

no change for laundry use.

they could not assist with getting change to be able to do some emergency laundry

happy to be able to do our laundry there as we had been accumulating such in our travels

i wish the water in the indoor pool would have been warmer!! it was pretty chilly!

breakfast was excellent!! my son really enjoyed the pool indoor pool.

kids loved the pool. staff was very friendly and helpful.

the breakfast choices were excellent. we enjoyed all of the options.

the indoor heated pool wasn't heated it was ice cold.

the breakfast attendant patricia awesome

the pool was dirty.

the pool was green

very clean the friendly staff and what will make me come back is the breakfast definitely and the gentleman

the breakfast was not impressive compared to the high standards of everything else.

the bed was comfortable, the location was good for our purposes. parking was easy.

wonderful breakfast was included

rebooked to stay at this hotel because of indoor pool

loved the inside pool and the walk in shower

she did not read what was aloud and not aloud ,only she mention was about the bar and pool times

the management was improving the location with new flooring, an air purifier near the laundry room

decent breakfast, nice rooms, very friendly and accommodating front desk staff

parking was accommodating and felt safer than the last place we stayed

also, pool is not usable, unless you want to swim in algae

very clean, very nice breakfast, easily accessible from interstate.

space was cramped in area where breakfast was provided. little noise from room beside us late.

the room was ok. the parking was in the dark...not safe.

deficient wifi lame breakfast

wifi was terrible

the staff was friendly and polite and the breakfast was well prepared and had a variety of options

no microwave in room to heat food and no on-site laundry room if you needed to do laundry