there is not a laundry service as advertised on the website

at first our room had bad wifi, so they proposed to change the room

were great, allowed a late check out, room was good, good place for a short stay, quiet

wifi in first room was really bad, i even could not have a call through messenger

was excellent, across the street is the beach with excellent restaurant / bar the bartender was very friendly

nice room, comfortable bed, brand new air conditioner, strong wifi.

free wifi and restaurant on site. easy travelling distance to valencia. clean.

also wifi in the hotel is more a joke than a functional service

i had a front room, too noisy, no room service, the room wasn t cleaned even once.

very friendly and helpful staff. good wifi. tasty breakfast. quiet air conditioner.

mini bar fridge in room

little bar at the neighboring hotel (ronda 1

wifi excellent

renovated the hotel in my vacation and they sent me and my two small kids to eat to another

very spacious room with 3 beds, which was ideal for our kids and ourselves

the breakfast selection was 5* we were very satisfied

rooms are very confortable room service never answered the phone

we got the wifi code and the room number, that was it

the breakfast is overpriced

24hr room service which was quick

no bar by the

nice location with parking

free and spacious parking

narrow street, parking extra cost

towels stained and a few hairs in bathroom no instructions for safe wifi poor

parking, easy to access, good food, wonderfully manicured gardens and pool

the restaurant served excellent food at dinner and breakfast

could only get wifi in the common areas (not in our room itself) and would have been nice to make coffee first

is a beautiful quiet place with wonderful garden and nice small swimming pool

beautiful decor and accommodation set in stunning grounds with a fantastic swimming pool.

small swimming pool in a rather odd location with little sun, and only in use in full

stuff was very nice and friendly wifi was really good, reception and room were nice as well.

around pool

new owners exe have extended the bar and restaurant hours

you have to ask everything from the room service. even though basic amenities.

no irons available in the hotel, to force guests to use the laundry service

the gym is amazing!! room is great and clean.

gym and spa

gym, spa, rooms, value vs. money

poor wifi.

wifi was unreliable and required frequent log in

staffs attitude, beds and pillows, and no wifi even though advertised

wifi did not work, so i struggled with communications.

was excellent, we got a lot of help from the staff eg, directions, services like laundry, store room, cooking

nobody did the cleaning and changed the laundry in 7 days.

they have no laundry

location right next to metro. spacious room. comfortable bed. efficient a/c. good wifi.

strong wifi in the room

don't have ironing in the room nor in the room service, the only way is to use the laundry service (no available

this was literally my only complaint but there is a laundry service available at extra cost

and prompt room service with a good selection of pastries and fruit as well as fresh juice and hot coffee

problem is the mini bar empty they didn t put even small bottle of water and the room without bath kit and

the first impression was very good, the hotel is quite modern, and also the wifi was very good

laundry is expensive (considering the price) and ironing was really bad

hotel, right on the beach and with a delightful spa and an excellent restaurant

breakfast excellent

the housekeeping and room service were also outstanding

valet parking very good christina in spa ga e me the best facial i have ever had

noise because of nearby laundry

wifi didn't always work as well - breakfast was not very tasty but that's also not what i would

the hotel front desk is staffed 24 hrs and the wifi connection was great

wifi

also families with 3-4 kids screaming and running in the corridor at 7am in the morning

116 eur for laundry service - really expencive. no pool bar.

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

we loved the sauna and pool and the staff were exceptional

worked out for my needs - location, staff, wifi, breakfast

interior of the hotel, it's own dedicated public restaurant inside the hotel (and it also does room service)

the 'kids room

very good choice for my stay. rooms were clean, bed comfortable, gym was fully equipped.

this would have been fine however they started to fight infront of other guests and their kids by the pool

only thing i d say is that you had to pay extra for spa (indoor pool) and we didn t know that

the pool, the level, the room, the view from the room (17th floor), the staff

the hot tub/spa bath in the bedroom required a lot of water to fill and yet there were notices everywhere

it is at the beach and breakfast is tasty and i couldn t even finish:)

very fast wifi with option to cast from your phone was a wonderful feature

for the price the views are out of this world, straight to the beach and stunning bar beneath

wifi signal was not great inside the room

and there are not anything to hang out the laundry

room we had directly over kitchen, so early morning noice.

the reception area was welcoming, the rooftop bar was lovely as was the view, the ground floor bar/restaurant

get a better location nice walks up the sea front also there was a tram stop across the road and breakfast was

kitchen a little small but still adequate

roof top bar was not a roof top bar, it was a roof with room service that was extremely slow

roof bar closed 2 nights running, so only room service available for end of day drinks

the rooftop bar provides a lovely view over the city and we appreciated the welcome drink

good wifi

are all very minor, but here goes wifi randomly disconnected, unlinking my device from chromecast in the middle

location was super (among other things next to a laundry place)

room was next to the laundry and the storage room, slammed doors since 7 am, spinning washing machine running

location right next to the wall, laundry, pharmacy, bakery, and stores

and selection, we received a nice surprise for our wedding anniversary, there is a self service laundry right

they have a phone but no room service and when i asked about laundry service they pointed to the self laundrette

was no room service and despite putting laundry as a service, when i enquired i was told laundry is done externally

is not the place to catch up on your laundry needs as the turnaround was 2+ days, but that might have been

had all sorts of issues - the minibar was not working then it was left empty, no laundry service available, no

price of the drinks in the bar are extortionate

the rooftop terrace bar is worth visiting in the evening

very efficient and relatively inexpensive laundry service

housekeepers stole my laundry bag from my room

no mini bar in the room

there is a bar in the lobby that one can use outside of breakfast hours

the pool was a little bit old and there were no mini bar or fridge in the room

food delivered by room service was delicious

room was great, size, view and bed comfort. pool was nice and great for a short stay.

nice breakfast, early check in and late check out available, polite staff

wifi connection was really bad at floor 23.

gym was lush for a quick stop over

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

the front desk was very helpful, giving us a map and informing us of where we could do laundry

very pet-friendly (dog bowl, dog bed and dog snack surprised us in the room

extras: the hotel also has a beautiful swimming pool

also house keeping could be more vigilant as the corridor to the room had dirty plates from room service

we really enjoyed the pool and wellness centre and used it every day

gym/pool/spa facilities -you could have an early dinner -staff is super friendly -location is

lovely garden nice for the kids and animals

was really spacious and with upstanding materials

horrible wifi didn t work in our room and when it did the performance was poor.

wifi was great too, even when i needed to work for a couple of hours (calls included) i didn t

wifi was weak at times. bathroom soaps tiny.

room was very small and the wifi was very slow that s if you could connect to it

the wifi was weak and sporadic but maybe it is just worse on the top floor where my room was

we were upgraded to a deluxe spa room which was beautiful, spacious , really comfortable with tea & coffee

have liked a room that locked to leave your cases, they were just left in a corridor near the kitchen but

was facing apartment kitchen window so had to have curtains closed a lot of the time when in the room

wifi connection was poor, i would not rely on the wifi if you don t have data

no tea towel supplied in kitchenette

gym, miserable check-in

the spa was too hot... when you come out of the sauna you want a cooler room not 32degrees...

gym needs a good clean, some repairs and updating the pictures are not representative of the actual

no tea making facilities. would have liked a pool instead of two spas.

the restaurant and bar area was not encouraged so empty of an evening, and unusually this hotel didn't have its

the room was beautiful, the pool is amazing, the breakfast is fantastic and the staff is extremely helpful

room service was too basic and tasteless

while pricey soft drinks and coffee are free in mini bar/room service - a nice touch

splash pool only. no in room coffee machine.

our room was luxurious and the free mini bar was fantastic with soft drinks and snacks

channel - bed is big and very comfy and with nightly turndown service - slippers, bathrobes + laundry bag provided

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

at all - only slight negative was restaurant was closed one night but they let us order room service and eat in

team; great restaurant and summer terrace; family/l friendly - on check-in you’re provided with kids’ set

we were ripped off with the price of laundry cleaning 4.95 for a pair of socks !

small showers and no laundry facilities, at least self service

great stay. staff is extremely nice and professional, also, the laundry service is great

since in valencia it's not easy to eat before 20:30, room service menu was very helpful for us

no outdoor space, no roof terrace, balcony or pool to enjoy the hot weather

nice rooms, close to all sites, gym and pool!

nice rooms, close to all sites, gym and pool!

attentive staff, easy walk to old town and the park, clean and comfortable rooms, kids loved the pool, good

missing coffee and tea in the room. struggle to use the wifi.

many vegetables served at breakfast, flexibility in terms of check in when travelling with kids, poor restaurant

our room was like a mini apartment with a small kitchen area but no cutlery or crockery.

wifi is very poor

the wifi was strong, working ac and tv with decent channels

also, we had access to a small kitchen that wasn t useable as it wasn t utterly bare

wifi good very nice bathroom products, towels etc bed very comfortable staff very

laundry service excellent

great location in the historic city center. awesome breakfast, great staff, everything perfect.

breakfast is great, stuff is amazing

location, room service

when i ordered breakfast for room service the bacon was not cooked at all.

laundry services ridiculously pricey - breakfast good but also overpriced

gym was on a very small cosy size, only three people can use it same time

the bar area and outside eating was relaxing and comfortable

small swimming pool

great location, super hotel with friendly staff and lovely breakfast

no ac and laundry facilities

the wifi was good

very clean, excellent wifi and nice choice of breakfasts.

wifi usually is much better. needs improvement.

although reception staff were pleasant they didn t offer us any information about wifi or public transport

there is also a gym, but i did not use

wifi connection could be better

room service

the hotel has a small but very useful gym, and a nice hall where you can spend time and work

10 per day for faster wifi is just ridiculous, but the free wifi is decent enough

wifi only ever sporadically worked in our room, which was frustrating

am scared of heights so going up to the sky bar was a challenge but the good range of gins and fantastic views

breakfast was fine

ac unit without individual room controls, the gym is too small and not equipped enough, it s loud at

the gym was not that good, nothing didnt work

i wish there was a laundry service as well. everything else was perfect

breakfast has a lot of choices, including some local food

the breakfast was wonderful, both hot and cold options

fridge in spain :::((( wifi at the evenings was slow

the room service is very pleasant

the laundry is very expensive

coffee or tea in the room, room service was difficult to reach, very noisy and loud banging of doors by a school

we didn't had breakfast there

the tapas in the bar were extremely good

stuff is very friendly and willing to help with any ocasion the breakfast was very varied and

laundry service was returned to my room 28 hrs after i left it and 4 minutes before i checked out

network services with ethernet, wifi as well as business center

chairs in restaurants were for kids not for adults

the gym, the pool, room and staff

the window in the kids room was broken and you can hear the traffic, i hove reported it i got an answer with

no iron in the bedroom although they did offer a very reasonable laundry service which isn t always convenient

ahead to confirm whether there was a laundry service available, but upon arrival learned it was not available

location and breakfast was great . great ac in bedroom and daily room service very good.

no room service

wifi is not good

you have to park the car 2 block away and the pet friendly room was very smal

they are totally pet friendly, we said we will come with the cat and they left in the room all possible

only thing i would change is the room service: we wanted to treat ourselves, but they only provide sushi

hotel is great for visitors with pets, if you are travelling with one i completely recommend you consider this

great breakfast, nice staff, good wifi, great lobby and free coffee and tea all day