big tv, good wifi

plenty of parking too

easy parking

peaceful place with parking and only a 10 minute drive to comber

breakfast was more than enough and well prepared

was poor at best and the laundry service was shocking despite asking via email before we checked in

gym was excellent visited all three evenings of stay. food and room brilliant

no live music in bar but still enjoyed ourselves!

everyone of the staff were friendly,professional and helpful from front desk, bar and breakfast.

swimming pool was lovely

nice staff nice rooms. free parking.

lovely pool and gym area

the wifi caused huge issues for us at the event on sunday so we could not actually demo our software to

location with easy drive in to belfast attractions and free parking

rooms were luxurious and spaceshious with excellent wifi and a great tv

having to fill in laundry/ tea coffee forms, was there for a break not to do paperwork

poor wifi,very friendly staff,central location.evening food excellent and good value for money.

location with free car parking and shops nearby

the food was excellent and staff at front desk, bar areas and housekeeping go the extra mile

breakfast was lovely, fresh produce, good selection of fruit, toast, cereals and yogurts

i ordered room service, and this was delivered in under 30 mins to a time i gad intimated

the breakfast was amazing

great parking despite the hotel being very busy

room spotless and breakfast good

the best breakfast choice in any hotel i have stayed in

close to belfast and a lot cheaper , free parking and wifi onsite , good breakfast , lovely

kids in the bar area of an evening during meal time

parking and spacious room with good heating plus restaurant and bar on premises and breakfast included in

free parking and pleasant staff

was tasty location was very good plenty of free parking staff ware so helpful manager on front desk desk is w

lost part of my laundry through their

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

breakfast wasn't included no menus in room for restaurant or room service room service forgot my order parking

signal in hotel wifi was shocking no big light no plugs beside the bed which was very

there was no bar or restaurant

access to a reasonable priced laundry. the one quoted was way over the top.

laundry was outstanding

laundry service was very expensive

location, staffs are so friendly and helpful. parking, breakfast.

close to collins park with new playground facilities for kids

it was the laundry truck downstairs

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

really worked well, laundry machine faulty, walls dirty, sink not working properly, such a shame to compromise

bags of laundry on landing

an added bonus was a washer for laundry

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

we had evening drinks at the bar that were good

pleasant surprise to see that an express property had a full bar and restaurant

the wifi was unpredictable on the 5th floor. not awful, but cut out on occasion.

found the wifi slow and hard to connect to

good choice of breakfast

breakfast choices were very good

good business hotel but spotty wifi, connection drops. good staff though!

the laundry service was very efficient and reasonably priced, per bag if you preferred

they also had laundry service

assisted us with sending off a bag of laundry to be done with no issues

laundry near by

they have laundry service

the bar is phenomenal with the beautiful tree

the bar and dining area is gorgeous and the function are is lovely

wifi didn t reach to my room (2nd floor at the back) and because of that netflix on the tv also

loved the bar & bar food was really good too

wifi didn't work in our room which was a pain

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

the staff members went over and beyond to help me with my kids while i was having my meal

nice big room early check in very friendly staff

the bar area was lovely and welcoming too

wifi was great and high speed

friendly staff great service , room service available great value for money free drinks from the bar inside the

late check out of 12pm was also great

arrived very early due to our flight

i like a larger spa bath but next time i will request that

when they did take towels for laundry they werent replaced

buffet at breakfast could have been warmer

rooms ok for 2 adults and 2 kids

location was very central rooms was very big and bed was really comfy late check out was really

the bar area had a feel good

bath seal was coming away, the view was the back of the kitchen and workmen could be heard drilling from 8 o

location was good. kids coupon for a treat was very popular.

we felt he purposely did not give us the room at 3 pm

i was aware of other diners sending their meals back to the kitchen so it wasn t just me that had a problem

wifi very good

difficult to get on to wifi

lovely bar area to start or end your night in

the leisure areas great for families with kids but also had areas to chill out

breakfast was good, nice range of foods to suite everyone topped off with the complimentary

the decor, the vibe, the essence of the hotel is fab, we only had a toasty and chips at the bar as a quick

did laundry but very expensive

staff at front desk need to be educated on laundry drop off process for customers

laundry services way overpriced

laundry service was a huge help

instructions on laundry etc

our bus experience was booked for us and the laundry service was fabulous

it would be good to have a laundry

00pm we still did have our room due to issues with laundry

was clean and bigger than anticipated and the breakfast was amazing

decent room with great breakfast, close to many sites that you can walk to and see!

couple of times we were in loft and staff using also with laundry trolley

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

some laundry came back damp

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

breakfast was late but no problem the server was under pressure.

not very helpful with laundry options

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

room was great size for 3 adults & breakfast we amazing

wifi reception and phone reception

good location. they do laundry.

the bar staff went above and beyond for us

i liked the late check out

the room wasn t cleaned on saturday, couldn t see room service person in

room service (you can go and collect food from the restaurant and take it up) and kitchen closed at

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

comfortable room breakfast was excellent friendly, helpful staff brilliant place to stay in belfast

g nutella to the selection of sauces for the pancakes for kids

the school kids were loud and obnoxious and very distracting as we tried to enjoy a drink in the piano bar

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

dirty laundry found, dirty bed. tv didn t work

room was very comfortable and wifi worked well

room, great service, fast wifi and the bathroom was lush

the hotel offer vegan meal on room service (nice vegan meal, not just added something so they can say they

laundry was not done on the day when it should have been

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

room we stayed in could hear laundry trolleys at night

their air conditioning wasn t up an running. laundry service wasn t available.

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

10 tray charge for room service

minus the kids

great wifi throughout property

is dirty & dusty, bed was not properly made, when i ordered room service it came up nearly cold and my drink i

corridors dirty with trays and laundry at

fresh look in historic building good facilities wifi, bar

this is a pet friendly hotel

book two rooms both had single rooms that would just fit kids not big enough for adult

the room service food was delicious. the bed was really comfy.

good bar and restaurant, laundry facilities and sure friendly staff

the 24 hr laundry room was nice, too

had a laundry bag

have improved this stay would have been a bathrobe but i understand this creates more unnecessary laundry which

design for the kitchenette and resources (gym, laundry, bar/restaurant)

fantastic room. roof top hot tub and spa excellent. overall a great place to stay!

i asked for a pot of tea for room service, they first brought milk and sugar, no tea and then a housekeeper

each and every one of them went above and beyond from tina in the gym to the waiting staff i applaud you all

room was beautiful and delicious - tasting dinner was a delight and rooftop hot-tub, fully fitted gym and also

we had not finished the room service champagne we ordered the previous night and the restaurant staff was happy

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

5 minute walk to laundry

breakfast was fantastic and a great variety of foods and drinks in the buffet so well worth the

the gym/fitness centre was quite small but did the job.

all good - maybe a little more room service choice would be nice.

excellent hotel, lovely staff( luke new bar staff)food and a great location.

with my son to see the w5 kids science exhibition

the room was very comfy and the kids loved the buffet breakfast

the laundry service was unacceptable

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

for early check in a day before

spacious room with comfy bed and free wifi

negative was kids had to leave bar at 9

i sent a casual linen dress for laundry expecting it to be washed and pressed but instead it was dry cleaned

laundry and dirty dishes lay in corridors all evening and through to next morning

to adding a lovely gesture for my husband 70th birthday x meal in restaurant was superb, and breakfast was

in, the woman at reception did not provide information for breakfast times, check out times or wifi details etc

wifi poor for people on business

time we had a room next to the laundry room, which was a bit loud from the early morning hours

early and just as well as we got no sleep when we did we where put in room 105 right opposite the laundry room

bar food is great

lovely hotel, rooms where warm and comfortable, breakfast was very nice.

the wifi isn t good

use of well stocked kitchenette a bonus

we travelled with two kids aged 12 and 13 and the facility was just right for our needs .

kids running up and down the hallway knocking doors then running away

lack of a kitchen meant no breakfast could be had at the hotel.

free public parking also

beautiful spa and gardens

would only make a suggestion that hotel insist on people parking in allocated parking spaces only and control

i was a little underwhelmed by the pool area

but it also meant you got the spa (and outdoor hot tub) to

can recommend a massage and the spa was so relaxing