i also loved that they had a laundry area because we went for a festival in it rained so much that we were

that you had to walk around the building to get to pool.

this is a very clean hotel and the staff are helpful and nice people. breakfast was good.

pool was closed. wifi was wonky

slow wifi tv reception

pool closed early, housekeeping was rude

pool wasn t very big for a big hotel

the pool has been closed 2 out of the three times i have stayed here in the last few months

the breakfast and location was everything we were looking for.

kids on the ground floor only

great breakfast - pool temp was nice

beds were comfortable and breakfast was great

pool room too hot with no ventilation.

breakfast was good, pool was clean, staff was great

we love the pool and the breakfast

coin laundry was

staff was very nice and they had laundry in the hotel

in the pictures , they show a pool and a hot spa so my plan was to put my laundry on and relax in the hot spa

pool and gym were clean

friendly & helpful staff , nice breakfast, bed was very comfortable

good parking for boats. had places to charge batteries.

didn't eat breakfast

pool was clutch

decent breakfast, very clean and set up nicely

loved working out in the gym which had great free weights

i also needed to do laundry, which they had on site

staff was very polite and nice. we felt very comfortable and gym and the breakfast were great.

did not like that the pool was being used by people that were clearly not hotel guests or even with anyone

too much chlorine in the pool. some of the doors didn t close all the way or were broken.

the breakfast was very good too

there was a laundry cart with dirty linens and it remained outside our room the whole time we were there

the parking and the pool area

walk from parking, parking garage, limited menu at restaurant, pool not open late, no room service

cost, especially the cost of breakfast with room service

walk from parking, parking garage, limited menu at restaurant, pool not open late, no room service

there was a free laundry

creepy notes left at my door, a/c didn't work, absolutely no hot water in the entire hotel, kids running up

creepy notes left at my door, a/c didn't work, absolutely no hot water in the entire hotel, kids running up

the room service pricing was gouging at best

outrageous room service fees and extremely overpriced menu, inconsistent shower temperature with a tub that

no laundry

the gentleman at the desk, the facilities were nice but no laundry.

parking and no room service

the breakfast was very good. enjoyed the gym and the room was clean and comfortable

wifi login with hhonors not mobile friendly.

top bar view coffee shop coffee & breakfast sandwich ud83dudecc bed & ud83dudec1 bathtub ud83dudeb6

as a single mother traveling with two kids, i felt safe and comfortable

as a single mother traveling with two kids, i felt safe and comfortable

the roof top bar was very nice

wifi seemed to require you to re-login about 10 times a day

furniture, breakfast, and how quiet it was

the breakfast was wonderful as well

location, staff, breakfast and cleanliness

did not eat breakfast friendliness of staff

the breakfast was also

the location, shower, fitness and laundry rooms, the staff, and the rates.

when i get to the room and open the door the room is full of dirty laundry

free shuttle service from the airport laundry facility

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

everything even the bar and restaurant

(i wanted to hand wash some laundry)

the front desk where the guest laundry room was located

she volunteered to get me ice and an extra set of laundry for our third

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

i like the shuttle to the airport also

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

breakfast was good, the pool was nice and the entire stay was great

breakfast

property was beautiful, great location, quiet, pool & work out room were nice, staff was amazing

leaving one of my kids to sleep on the floor

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

wifi was difficult too connect. bed sheets and pillows smelled old and not clean.

room itself smelled like a gym locker room

the towel bar in the bathroom fell off the wall and was barely hanging

very convenient to uab hospital... snack bar and starbucks was handy ...clean

clerk was very nice and gave us a late check out after our first night stay on the first reservation with our

the shuttle driver phillip was the best he went above and beyond

if your room is on the street side over restaurant and bar it can be a little noisy.

i also was not told prior to booking, that there would be a separate charge for my pet

this hotel was very clean. the pool area was great.

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

the out pool and cleaning manager was rude

the fireplace in our room

booked a suite with a fireplace in the corner because it was the start of our anniversary vacation

the the fireplace! it did not disappoint!

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

great gym and laundry

this trip we really needed the laundry room. super asset during a long trip.

ago and the price for this room was $125 less, much larger room, much nicer staff, large free breakfast and free

rosie in the bar was so sweet

the breakfast is very nice

property is totally under construction and we did not know the gym was closed

the staff was amazing. the bar was wonderful and the breakfast was delicious

the kids on duty w did their best but management need to have more than one due peak days and times

didn't eat breakfast

laundry

laundry good and easily accessible and not expensive

the young men who checked us in and worked at the bar were wonderful and so friendly

the pool was closed

purchase online update what's open and what's not i wanted the hot bar food and free

breakfast area, coffee available 24 hours, onsite laundry facility

instead of grabbing them herself, the worker took my daughter back to the laundry room with her to get them

wifi microwave fridge

needed meat for breakfast. my husband said. it was great for me . lots of choices. lol

parking lot was a little dark, some people just standing around outside ( don t know if they were

b breakfast was good and i love the time

length of time breakfast was served

also, the wifi runs slower than dial up

parking was a bit of a pain but its doable

the hotel was listed as pet friendly but when you

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

what i expected it was a handicap room the toilet wouldn t flush properly there was noise from kids running

from the breakfast down to the swimming pool area

it was next to the laundry room and staff would smoke outside our room and the smell was making us

our room is next to laundry room so the noise is quite loud

check-in process was great the personnel were awesome the pool was great the room was great everything's up-to

should definitely keep smoking and non smoking bedding separate

out is awesome the personnel are great and it is a very clean place inside and out and yes the pool is awesome

pool table in lobby. laid back atmosphere.

no bar but understand.

they made such an impression on our kids they remember them

wifi did not work in the room - that is a critical feature for me

restaurant was good. pet friendly great!

if you want to use the spa make a reservation in advance

real dining options for kids

the pool and the room.

the pool is too small

also, we didn't appreciate paying a room service charge for poolside food

no guest laundry available to wash sweaty clothes from the fitness center

and thought pet friendly, there was no grassy space for our dogs

it was very clean and the breakfast was amazing!

peking ,cleanliness and breakfast

hooking up to free wifi was challenging. i had to try about 7 times before

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

i didn't like that the laundry room on my floor was down.

the carpet had a pet smell

to the layout i feel safe alone and with just my kids, the room is very spacious and always clean, and the staff

breakfast was good

breakfast confort location security

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

the coffee bar area was clearly used by a previous guest and not fully restocked

it s a pandemic i do understand i wish the indoor pool was opened

the wifi wasn t working properly but that s understandable

t mind giving you great customer service && don t wake you up early asking about overstay, room service etc

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

staff was great. i like that it has laundry room and pool.

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

the location, the size of the room, the laundry room and the pool!

the coin laundry was very accommodating

laundry room on site and very clean

every area was clean including the laundry area.

satisfied and pet friendly

liked the small kitchen

we requested an early check in and the property was very understanding and accommodating

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

change machine in laundry room and no change available at front desk

lack of onsite parking for loaded u-haul truck.

loved the service from beginning to end, the pool and jacuzzi were so relaxing

parking always seems to be packed.

laundry room was out of order!

clean, quite and nice breakfast

parking a little cramped.

pet friendly, room was clean and staff was very friendly

bed is amazing!staff accommodated early check in with ease.

staff accommodated special requests. laundry facility on-site. comfortable bed.

the breakfast selection when you add it to your room is not good.

we loved the king bed room with a view of the pool

i didn t have breakfast, there should be breakfast included with the room stay.

old, uncomfortable, pet friendly!

blinds to keep the parking lot lights out of my room

also sad that the gym wasn t 24 hours

the sheets were not changed, there could have been better room service.

especially the girl who was at the bar that friday night

lobby area & safe parking

comfortable bed. guest laundry available.

was ridiculous to charge a pet owner $75 for a pet fee for 1 night, i will be advising booking

the breakfast options were plentiful

there was not a breakfast. but i am going to say that may be because of covid-19

it's a large room with kitchenette

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

breakfast are y'all serious in the tv what channel that old channels update tv cuz

free breakfast with waffle maker and coffee/juices. it has plenty of parking and was very quiet.

the parking lot is big enough

breakfast was excellent

identifying 'laundry/valet' on website misleading- very disappointed the

the staff could have been a little friendlier. also there was no laundry facility onsite.

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

easy to access, very friendly staff, warm pool

laundry room was only one machine and one dryer

i talked with the front desk manager and she never mentioned the pool was closed even after she heard me say

guy working the breakfast bar was totally overwhelmed

guest above me had kids that was being disruptive, jumping a lot

did not have a hot tub and the pool was not heated.

covid pandemic continental breakfast boil egg apple yogurt granola bar

the location was fine. the entrance was amazing. the parking was great.

overall it was clean & comfy & my kids enjoyed the pool..

parking was far

indoor pool, location, clean, microwave and refrigerator was key points for me aswell.

adult only pool area

we were not loud and there were kids running through the hotel loud and taking pics but i didn’t complain on

the pool was fun. bar staff was pleasant and relatable.

it was creative and fun the activities you offered the kids

the room service was also delicious

no plastic laundry bag

staff were very helpful, supplying utensils for our room microwave, change for laundry

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

was absolutely phenomenal and i could not be more appreciative of the way they treated me and my kids

breakfast was good on the healthy side i went in to the gym that was cool i was able to check in really

the laundry is coin laundry.

no laundry bags

found dirty laundry and garbage in the closet

was by the pool and people were out there at 10:45 loud and made it hard to sleep

very friendly and helpful down to the lady that serviced the breakfast area with the biggest brightest smile

room was very clean, staff very friendly, continental breakfast had good variety of options

kids running around upstairs kept us up all night

it was clean and neat and the breakfast food was good.

no microwave in room and no disney channel for kids

breakfast was great, gym up to date, parking was phenomenal

we were unable to use the pool or the laundry, both features that we sought when selecting a hotel and expected

like: the pool/spa is closed and there is no breakfast

when my husband asked if the pool was open (even though we knew different), and grinned

spa was not hot, people above us in 414, for some reason we could hear them tromping till

breakfast was very good. the lady, janice, working there was most helpful.

there was a fully equipped kitchen, a great shower in the bathroom, the room was quite spacious and the bed

breakfast selections could have been better

of reservation, pet friendly, friendly staff, good breakfast, nice location, outdoor

and up to date just like the photos, price was great, and my daughters were so excited that the pool was open

there was no parking when we arrived

laundry lady, doesn't know how to speak to the front desk clerk

there is a laundry available

dining space crowded, gym is really just a room with 3 treadmills, elevator small & takes awhile

was nothing we didn't like - except the $35 pet fee - highest we've ever been charged at a drury

thirty minutes away from this hotel and have stayed here before because my son loves their pool and kickback