staff, gym, location, laundry

i also disliked that the hotel didn't have a laundry room on the 5th floor maybe i over looked it but we had

we had a long trip with a wedding, so it was great to be able to do our laundry

also by exercise room, laundry, pool area are on same hall

kids would have liked the pool to be open a few more hours

no paper or pen in room. no laundry bag. no free coffee in entry area.room only serviced once in

seems quite new so is clean and in good condition throughout with good amenities like the laundry, pool and gym

the hotel is so beautiful and clean. staff was great. pool was perfect for the kids .

great lobby plus a pool and gym. comfy beds. location is excellent!

the indoor pool area was too hot

the hotel ud83cudfe9 has an on-site laundry room and fitness ud83cudfcb ud83cudfcb room

the hotel ud83cudfe9 has an on-site laundry room and fitness ud83cudfcb ud83cudfcb room

free breakfast left a little to be desired

the hotel ud83cudfe9 is pet friendly ud83dudc15 ud83euddba ud83dude03 too

the room looked as beautiful as a buckhead(atlanta, georgia) studio apartment with a kitchenette which featured

supplied with all of the amenities it should of had upon arrival such as the do not disturb sign, laundry bags

the rooftop bar is amazing and the bar staff was great

i wish they had breakfast room service

was on the same floor as the kitchen so the hallways smelled like grease

gorgeous furnishings, comfortable room and pet friendly.

of facilities on the property like pool, laundry, continental breakfast

i liked the location and the on-site laundry facility.

in town for a ball tournament needed to use the laundry facility and it was broken and no one knew it was until

left a laundry bag of clothes by mistake & instead of taking it to lost & found the housekeeper threw them

parking was horrible and there was something red on the curtains that looked like blood

not knowing the kitchen and bar was not finished yet , the parking was a little crazy.

the bar closes too early. no bikes for guests to use.

room service is a brown back with plastic cutlery

didn t have gym

there is no room service, which is a shame

the location is good because is is very near to bus station, grocery,laundry and a few fast food

laundry falcuties and no desk in the room the tv didn't work in the room had to call maitencece to

bed was comfortable, staff were accomodating for my late check out

room service knocked on the room repeatedly before check out

new facilities, good wifi and nice courtyard.

in the room telephones didn't work, no soap, plugs didn't work, left dirty laundry in the room, very small

needed laundry service - after breaking off holiday because of irma my wife and i were in need of clean

got free wifi maybe because i was an honors member and mentioned this

they charged me $10 for late check out

the gym was bright and clean

laundry and garbage in the hallways and pot smokers outside everywhere

) and laundry bags in the hallway that i had to navigate every time i left my room

that the pool wasn t open.

i liked everything and they had a really nice gym too !

location and it had a bar and restaurant

sadly the laundry was out of order and i stayed over a week

but the laundry requires quarters

disappointed that the pool wasn t functional quite yet but under stood that it was the beginning of

i have 3 small kids who were looking forward to that

wifi was quick and easy to access

my laundry was not delivered on the day they said (clearly the forgot) because following morning at 6

room service late at night was amazing

i liked the little amenities of champagne at check in. jelly beans for the kids. etc.

t efficient) wi-fi difficult to talk to the concierge, never available no spa in the hotel forgot my power plug

rocky our server in bar was great!

the breakfast was horrible and hard, the staff never put my request in for some towels and laundry bags so the

no laundry facility i

complimentary breakfast, pet friendly

mini starbucks and bar in hotel

wifi works good on all floors

my kids were hungry after dinner and i asked about a vending machine or gift shop to purchase a small

is convenient, staff friendly, rooms stylish and ultra clean, bed comfortable, breakfast amazing

a microwave especially with kids in 2022 would have been so helpful and saving on constant doordash

bigger breakfast menu & drink machines if u don t bring your own drinks you have nothing for the night

was suggested by booking for families but i didn't think that the hotel is kids friendly

had a sour smell, sink was clogged, laundry cart and basket of dirty laundry right outside hotel room for entire

i had made the mistake when booking of thinking the king bed room would be ok for my 2 kids because website

pet (and people) friendy

only wish the qr codes were in the room and not just down stairs we would have gotten room

about 8pm and relaxed for a bit , then called the front desk to ask what floor was the swimming pool on and the

room was a bit noisy from time to time, i think it was close to the ice machine (if any) or the laundry

laundry, the rooms really, really really small

the bed was comfortable and there was fee wifi. the staff was nice.

restaurant and bar are not that great.

room service meal was really bad and when ordering it the person taking the order obviously was

the room does not have a laundry room or a microwave in the room which sucked

room was literally located next to the laundry room so the hotel staff was noisy at night and early the next

great location, great facility. gym was awesome.

loved every aspect; that hyatt had to offer from the restaurant,room services/ cleanliness

everything was great, pool, room, room service, and great customer service

i found the laundry cart so got my own replacement towels after the second day (they don't dry really well

breakfast, free wifi, staffs

breakfast time could be longer.

also, they do have a small kitchen with all necessary appliances in the room if you want to cook

24 hours gym is a perk

the room was beautiful , the bed very comfortable , the bar downstairs was perfect everything was

had to get inside to adjust, which poses a risk of being scalded -placement of toilet paper bar -fitness room

bed was not comfy i was in the room right next door to the gym what a nightmare the room was much smaller than

they have bar and restaurant if you don t want to walk anywhere for food

kids loved seeing that out the window

i liked that they had a onsite laundry

no microwave in the room and the laundry was closed also no nbc or cbs i forgot which one but only espn to watch

the bar with the bistro were wonderful for having a bite to eat and a drink without leaving the

parking lot was full of debris so i had to park a good distance from my

kind staff, sufficient parking lots, nice view of swimming side from room

breakfast didn't have many options, but we are not big breakfast people

lady was very sweet & professional only thing i didn t like the smoking rooms was on same floor with non

access to wherever i was going, it had a big enough parking space

the only thing i disliked was the wifi because it was unable to support high bandwidth streaming for gaming

breakfast

very spacious with abundant closets, laundry closet, and generous kitchen

laundry facilities in the two bedroom/one bath suite were ancient, and so were the kitchen

door knob was broken on the laundry door

asked for towels 4 times eventually having to collect ourselves from the laundry

ac in the room, used sex toys in the laundry, coins in the shower and toilet floor, dirty stained

service, location, rooms, and views. good breakfast and dinners. room service.

dirty gym and bathroom was disgusting

have breakfast but the bed was so nice my wife wanted to buy the exact one when we returned home

breakfast was not continental; bathroom rather small

had to call room service from our phone because phone in room did not work

spa tub and breakfast

easy access to the golf course

only thing i liked was the spa tub which we had to switch to because my reservation was wrong in the web i chose

spa room was not spa like due to tub in main room. additional cost was not a good value.

very comfortable room with a spa bath. great breakfast. loved it!

the girl at the desk was friendly enough, the only situation she could resolve was going to the laundry room to

i had no shower head, no towels, and had to use my phone wifi.

free breakfast

full hot breakfast included with room price

nicest staff i have encountered in a long time! breakfast was excellent!!

about the property but we had a staycation away from home, no kids no pets to get to the hotel and had to deal

the bar and restaurant had comparable prices to others in the area

was excellent, the room was clean and the breakfast was amazing

turned out there was a bar across the road doing both

in the suites there was a small kitchen with appliances and dishes

the staff was amazing, loved the complimentary laundry services, nice location and comfy room accommodations

great location near the fox theatre. the gym and laundry room was a big plus.

very nice facilities and lovely room. we loved the breakfast bar offered downstairs!

the bar and kitchen staff were hit hard last night

wish there had been a full restaurant instead of just a bar with small plates.

the lobby is pretty and well decorated, swimming pool/gym are nice and comfortable

great place. comfortable with kids

room had everything i needed, full kitchen, stove full living room, washer, and dryer ironing board and iron,

traveling with kids does not make this fun at all

having breakfast bar on friday mornings

both treadmills worked in the gym

gym was unairconditioned

good hot breakfast, coffee, quiet room, clean, good location

wifi might be little better strength. lift need to little better.

however, the maintenance man came immediately, solved the problem and said he would keep breakfast open for me

they also have a great restaurant and gym and the laundry facility was also a huge perk to staying at this

due to our long stay, we appreciated the laundry facilities

they also have a great restaurant and gym and the laundry facility was also a huge perk to staying at this

staff was very friendly, bar inside hotel was nice, beds were comfortable.

very clean, bed was comfortable, and associate informed me of opening and closing times for the bar and restaurant

was poor in the room since the window didnt open and bathroom didnt have any exhaust fan; laundry system outdated

wifi

and pet fee of 75 is high for dogs under 30lbs but it is what it is

the gym/fitness area was not well maintained the staff was short and rude

variety of breakfast foods

i didn't like the fact that they didn't have coins for the laundry machine

however, no bath mat, light by bed burned out, no laundry bag in closet

i should of got a discount or something hire me for the laundry room

the laundry room was very convenient because it accepts payment through your phone, so you don t need

wifi availability was probably less than 50%

the breakfast and laundry

the kitchen staff were so nice

the gym was closed for renovation without other options.

breakfast was good

nice location. fast internet with free wifi

minimal laundry facilities and unhelpful receptionist

needed a laundry bag in the room and a bit of drawer space for clothes.

i liked that this is a pet friendly and clean hotel.

the pool was kind of small and it was hard to tell from the website.

and very comfortable, also there is an awesome bar area downstairs with cozy seating and a pool table that we

spacious suites good location great breakfast ab has laundry facilities

my money wasted. treatment and had 12 kids that had to sleep in the car.

,the friendly staff were the people to realy make my vacation happy ,the breakfast was fresh ,the kitchen staff

and charged 20 for incidentals, ive given 120 in deposits dont have back yet, even though no gym or breakfast

it is a stunning self contained apartment with a comfortable king size bed, lounge area and kitchen with a

staff very helpful and personable, clean even though older building, laundry access was very helpful as well

friendly staff, fresh cookies & diffused water in lobby, spacious room, easily accessible laundry, nice breakfast

laundry room has old and ugly washer and dryer and they are also dirty

laundry facilities are very handy, particularly for our weekend stay

was no laundry soap for sale so we were unable to do our washing which we had hoped to do

laundry items were stolen, and instead of helping, the staff were extremely rude, dismissive, and

really nice new hotel with clean rooms, 24h gym and friendly staff

breakfast seemed to be somewhat of a mystery to the kitchen staff- day 1 coffee was cold, toast was toasted on

the bar had great espresso martini and friendly staff throughout the hotel.

the bar area needs more staff

laundry was broken, carpet felt oily and needs replacing

laundry facility located on the 4th floor

barking, people wrestling in the laundry area, yelling down the hall, beating on door

laundry facilities available

would have been nice if the check-in clerk would have told us our room is next to the laundry room

service, everything took forever, laundry didnt get picked up ever, paid for wifi, had to walk out of breakfast

perfect location! the room service was fast and the food is so good. very helpful staff.

gym is amazing. lobby is great.

i really wish the pool was open later

really enjoyed the room, the pool, the spa, the bar, and the location was excellent

location. amenities: nice laundry, pool, gym. staff was very nice.

pool not open

it should be discussed at check in that room service will not be provided during the stay.

good restaurant and bar in the lobby

the bar tender was everything

bed; extremely noisy; no breakfast included in spite of an expensive nightly rate; poor wifi

pool water was cold.

gym, pool and valet parking

i liked the steak we got from room service. cooked to perfection!

breakfast is $22 a person so be ware it's not complimentary

1) the evening bar was closed over the weekend

bar and restaurant

the room and pool

girls loved the pool

room did not have a bathtub, and the pool wasn't open

the side entrance into the building had the laundry room dryer exhaust blowing hot air onto the side walk that

i had a little difficulty finding the laundry room to wash my clothes.

very clean, beautiful pool and a nice size room

breakfast were not served until 7am there was a lot of customers had to gone before seven am.

i expected the pool to be open (most pools are heated these days)

wonderful in accommodating early check in to get to a wedding ceremony on time.

good location in midtown. best hotel gym ever.

ambiance is professional but friendly, and the pet fee was more reasonable than some i've seen

was only 1 bartender at the bar on a friday night which made it chaotic and unorganized

can't be beat for mid-town, and the breakfast was great when you got the right chef in the kitchen

cleanliness, laundry, food

kitchen: we understand it was a busy time and we are repeat customers of glenns kitchen, seemed

the rooftop bar is amazing

free drinks when arrived and early check in.

gym could have had a bit more but that's a minor

who ever cleans the laundry must have long black straight hair because me and my children found so many in the

the gym was nice, the beds were comfy, the shower had decent pressure

room was very clean. beds were so comfortable. breakfast was awesome as always.

room was huge and extremely clean. breakfast was also nice and had many options.

i liked the fact that coffee and tea were available all day and the free parking was definitely a plus

internet speed was strong, and having access to a laundry room and microwave was very convenient

microwave in the gift shop, plenty of spaces to watch fifa, a safe area to wait for ride shares, laundry n drying

free guest laundry

has laundry facilities that can be used for free

i love that i could use the laundry without any charges

1st nite kids screaming/yelling in common area outside room doors

when they re- open restuarant and pool you will be highly impressed

great room service !

location of the hotel keeps us close the our kids and things we like to do.

bar area was understaffed on one occasion

staff; front desk was very helpful; thank you for have laundry room that i used for free and without having to

the hotel has a gym and a laundry room

laundry detergent need to buy

free laundry

kitchen in the room was great for me

i enjoyed the prompt room service and the politeness of the staff

cost of parking is well worth the money if you re traveling with lots of luggage and/or with kids

dining was a little high end for kids

no indoor pool

wonderful well laid out well decorated perfect lighting great room service nice bar.

room service took long, almost 50 minutes, but the food arrived hot and was delicious

never used a single amenity - spa, pool, etc - except the restaurant for dinner

customer service was bar none over and beyond any of my expectations

the room was beautiful and the room service was also very good

spa was excellent.

but the room smelled of dirty laundry, with notes of cleaning solution

staff knew the laundry room was not working but let us put our money in the machine anyway and didn't offer a

-dusty, dirty, dingy laundry room i refused to use

2 of the 3 washing machines were non-operative; however, we were able to fulfill our laundry needs

even in case of issues like the laundry room, they try to fix the problem

plenty of options and was available early (6:30-9:30), centrally located- could walk easily, nice kitchen

the kitchen, the location, the breakfast

very cute and comfortable, got late check out with no problem

good size room, kitchen well equipped, very close to local cafes and restaurants . nice staff

travellers with pets: this hotel charges a non-refundable $100 pet fee

rooms are spacious, with common laundry facilities too

do provide guest laundry, which i saw accidentally at one corner of 3f

my teenagers loved the pool and gym, we had a spacious room with a nice view of the olympic park, and the room

we ordered room service and they did not bring silverware

and it's a good thing, because the breakfast bar and evening reception is fantastic

listening little kids slamming the door and bumping the floor above

the gym was very clean and the staff was very nice and always greeted with a smile.

the staff, breakfast and the gym.

pool area was clean and well maintained

but my kids had wished they had a indoor pool because they love swimming and it's february so of course

thank you for having a free laundry facility on site, which was a tremendous help

have been nice to know the laundry was closed

didn't like that the room had no microwave in it and i was told prior it would have a full kitchen which is did

small but nice gym

room service was good and timely.

also, i had to get help with laundry because one of the machines stopped taking my quarters

also had a problem with the quest laundry

cockroach in laundry room was so huge! outside pool was cold.

there was a bar or restaurant and bar attached or inside the hotel for a night cap

we enjoyed the pools

like the way it looked especially the pool area, sometimes i would forget that i was on the 9th floor swimming

we tried three times in 2 days to get a drink at one of the bars

lobby bar and restaurant

nice gym, beautiful pool with extensive poolside menu

and overall the weather ruined the day couldn't get in the pool cause it was too cold and also the bar at the