i loved the exercise & laundry room availability

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

the pool room was a little noisy with other people on it but that is my only complaint.

clean staff very friendly . liked pool and utilized fitness center

wifi was slow

the rooms were spacious and clean. modern and updated. even gave usa late check out.

the breakfast and kitchen staff was excellent service

the room was so nice,we had a suite, so there was a full kitchen with a dishwasher and garbage disposal, full

breakfast was great

pool closes at 6

spa and the clean rooms

coffee and cookies and the gym because you need a gym when you eat cookies :)

didn t like that i didn t get to check out the pool

the pool was closed for renovations during our stay ud83dude29

its not a place i would stay with kids again

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

laundry services were very helpful

they had a pay laundry

no free wifi

great breakfast, excellent staff, very clean rooms

not maintained, did not even have quarters at the front desk for the laundry room

the bed was awesome and the breakfast was good

the phone customer service. terrible room service. needs updating.

lots of kids running around playing on the elevators but i was a kid once so i understand.

no channel guide in room and wifi code given was accurate wifi wasn't great

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

free laundry if you bring soap

the wifi works fantastic and you can do laundry and use a small gym

all the amenities in the small suite like refrigerator toaster electric stove and much more, laundry for the

they have a laundry room on site and area to sit outside and cookout on their grill as well

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

we love staying here because of the kitchenette, laundry facility and it s close to everything

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

the laundry facilities and paper were free

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

specifically chose this hotel for the laundry facilities

they have an airport shuttle available, which we appreciated

the shuttle service to the airport was first rate!

very clean, new laundry room, coffee and tea day and night. the price.

breakfast was good and we were able to do laundry which was a plus

you have great facilities for a family stay with a swimming pool and other amenities and it's close to shopping

very disappointed with size of pool. it was so small that we didn't use it.

toaster for breakfast should be upgraded too slow not hot enough that's it but all was perfect pool was great

laundry was coin operated only which required a trip to an atm down the road and exchange at the

part of the reason we picked this hotel was for the pool for our kids

the staff was friendly and helpful, parking was simple, the room was nicer than i expected.

the morning rush at breakfast - so we went elsewhere.

continental breakfast and swimming pool

the vanity part it wasnt very good and when u put the light on behind it at the little coffee bar it didnt help

loved their outdoor patio and pool

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed

nothing was open...pool, fitness room, bistro.

we couldn’t get in the pool because it was dirty, and they had a baseball team there and the kids were going

needed a few days away from the kids and this was just great

outdoor pool was not open during our stay

pool not open that s why i booked

parking was not as convenient

no room to sit down and eat breakfast. the coffee was horrible.

it has roaches !! && it was laundryy in hallways

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

had hair in the floor, no microwave, wifi barely worked, no channel guide for tv

the noise in the hallways of kids running up and down

the only thing that was a bit disappointing was the load of garbage that was all over the parking lot and the

poor breakfast, dirty and hardly working bathroom, dirty fridge, crumbs of something on the

so convenient to the syracuse airport and the shuttle made it perfect

very good breakfast. location to airport was beneficial.

and i love that it is pet friendly

breakfast items on thursday were not fresh,[fruit] oj was a gallon jug that you pour from, it was

renovations were very nice. gym facility is a plus.

was nice having a restraunt and bar on the property

pool and hot tub food was good

i stayed for 2 night no housekeeping to clean the room and i did not get towels me and my 2 kids used

room service needed

de-icer down to prevent other falls, man put a couple of hand fulls under portacal and none in parking lot around

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

this as a quick stop for the kids to sleep the night

like that they were pet friendly

lots of litter and trash arpund the parking lot in areas that should have been convenient to walk pets

having laundry available to dry bathing suits rates high on our list.

very clean, friendly staff, wonderful breakfast variety, good amount of outlets in room

of particular note was the morning breakfast

clean and location and breakfast

how it was clean and quiet and pet friendly.

pool was good, great laundry facilities

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

they close the pool first thing in the morning so the kids can t swim before they leave

gorgeous, clean, new and great amenities like free laundromat and pet perks.

had some little girls who were disappointed that they lucent use the pool due to the county covid restrictions

also has a gym, laundry room, and convenience store for snacks

called ahead of time to make sure there was a continental breakfast the gym facilities were up and working and

everyone was super friendly and the breakfast was a perfect start to our day.

loved the 12:00 checkout and pet friendly facilities

we were given an upgrade which included a fireplace which we didn t use because it was summer but it added

hotel very new. had laundry facilities

the kids in the hotub

the breakfast was outstanding

clean, specious, friendly staff, free parking, free wifi, bets are not allowed, free tea and coffee counter at

lots of parking spaces, could easily park my 15 foot

no on-site laundry and peeling wall paper breakfast subpar

day staff told us gym is open 24 hours then my fiance went around 11pm and joe was very rude saying he only

the wifi in my room was slow, disconnected frequently.

parking was easy and close by

family loved the pool

laundry facility on the same floor as our room was very convenient

guest laundry facility was good and appreciated

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

the pool waiver/ key system was inconvenient.

in the laundry room, there was no soap or dryer sheets in the vending machine

there was only one laundry facility available

room was very clean and i love the kitchen and bathroom the whole set up was very nice i would definitely come

and comfortable room close to the airport great breakfast shuttle service to destiny mall drink

easy access , good parking , clean room and bath friendly staff

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

complaints, but it would be nice if they had a laundry room

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

had a laundrymat near by

glad there was a mcdonalds next door for my kids

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

free self-service laundry right next to the fitness center

free laundry!

free laundry, breakfast and dinner

laundry facilities weren t working well.

this tru hotel could modernize their laundry procedures imo

not enough parking and the room was much smaller than expected. no closet.

if you have kids with you, dont stay there

the breakfast was very nice

there's a cereal and fruits available 24/7 no need to go out at night especially when you have kids, they loved

laundry was free, great since i needed it

complementary laundrymat

602 was covered in white pet hair

was hoping for a hot tub in pull area while the kids swim

wifi very poor and tv don;t have spanish channels

location was great. clean. friendly staff. having laundry was nice.

fitness room came in handy. comfy bed. pet treats in lobby were great.

only thing is the parking arrangements

the gym was very handy also and free parking is always a plus

slow, only 1 staff member and lots of college kids checking in together

laundry facilities here as well

the hotel does not have a laundry service

made the reservation and included our pet in the reservation and there was no mention of a fee

we even had the fire alarm go off which was later discovered to be from pot smoking kids

free shuttle to airport, train station

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful

no product in the laundry room to do

the room was spacious and clean. the laundry facility was also very nice.

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

laundry machine took my money and did not work

great addition with the bar and food

free parking and wifi

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

free parking and wifi

breakfast bar with nice selection of food

pool was ok for a short cooling

breakfast was good and the location is perfect, lots of restaurants and pubs are reachable by

the pool was also disappointing, but glad you had one for a quick exercise dip

good value, spacious rooms, good enough breakfast, excellent central location.

i had a fantastic view along with having a stocked kitchen with all the cook ware

bar was awful

good location staff very great the pool absolutely perfect

onsite pool is a bonus

the pool was great for the kids, location to our event was great

were nice, bed was awesome, hotel had a bar and a place for breakfast if wanted

never heard of a hotel where wifi is not free

whene we ask from room service by telephone we didnt get response

room was lovely, staff were fantastic and the bar downstairs also fantastic

room service was excellent

(they do need to get a couple more bar options for the cable machine, for lat pull downs for instance

breakfast and laundry.

pet friendly

great clean rooms and awesome hot tub and pool

told there was a hot tub or spa there wasn't asked staff to just make the beds to give us fresh towels they did

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance

it is very near the highway and has gym, laundry, ice machines

this place also includes a gym, laundry facilities and free breakfast

eggs were horribly salty only did breakfast 1 morning

mgmt was helpful and tried to empathic to my poor wifi concern/comment and even offered to help find another

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with

were no laundry facilities for tenants, and it was a bit pricey for not having a pool

- lack of guest laundry we are travelling for 4 weeks and expected to be able to was our 4 days use of clothes

no laundry that i could use myself, no pool (basketball court only)

clean rooms, lovely breakfast, free coffee all day at reception, basketball court for the kids

no turkey or beef products for breakfast