pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee (coffee available

the laundry room everything was so

gps takes you to the property ok, and while there is a hotel sign at the parking lot entrance, being on a corner

the breakfast did not have much healthy alternatives such as prepared fruits or black bread.

friendly, easy check-in, spacious spotlessly clean room, great breakfast included

i do not know if it was the lack of cleaning among the bed sheets or the use of an irritative laundry detergent

the pool was close, and it was extremely hot that day.

pool was really nice! the room was clean. the bed was amazing!

hate the bar wasn t open but not a big deal

pool, breakfast

ac unit in the room where our kids slept on the pull out sofa

only thing was a small parking lot

desk staff went out of their way to accommodate our request to lower the temp in the gym for us; great value

hotel parking is a little limited. can be a little loud in bar area.

t really like the big power lines, while in the pool area

car charger that worked with my car and it was taken, i chose this hotel due to the charging the wifi wouldn

staff seemed nice (only interacted at check-in and check-out) rained the entire stay, so my kids didn t get

no indoor pool and pool outside was to narrow

wifi was slow but i don't know if you as a company can improve that if it's not the best

all other staff members, awesome updated rooms, great gym, and located near a great plaza.

kitchen and amenities

the pool is nice

the breakfast was mediocre. the pool was dirty.

breakfast was basically the same every day.

i like the fact that there's a full kitchen nice rooms okay breakfast

we were on the ground floor near the laundry, gym, pool and lobby

no indoor pool

is a complicated situation involving the parking lot being blocked off and the surrounding businesses that makes

clean, comfortable, free breakfast, pool, everything i needed, and friendly staff.

pool was open and running so the kids could play after a long drive

cleanness, laundry facilities, abundant breakfast, efficient service, and friendliness.

also, the laundry facility was not functioning and that is something i could have used to watch dirty soccer

the pool area was fantastic

the pool was a lovely to have a swim in after a long day

pool could use more frequent cleaning (bugs), but they were always fully stocked with fresh, clean

this hotel also had the cleanest guest laundry i have ever seen

the continental breakfast was rather stressful & we had to wait for more food to be brought out.

had 2 adults and 2 kids

and sorry, but personally hate the same eggs, sausage, bacon, waffle breakfast set up

the kids did not care for carowinds but will stay again for the views, the pool, and overall experience

parking was very easy

not enough parking.

zoe in the bar was amazing. the staff was friendly it was clean and nice

i was so disappointed i moved them where they could walk across parking lot to a cracker barrel - and not as

pool was shut down and i would not have booked the hotel having 3 kids with me if i knew that prior

i love the location it was quite i loved the breakfast i also enjoy talking with the staff.

the staff were amazing and the vibe was very friendly. with a great breakfast.

gym ac was not working as well as our room blinds were broken

i checked out i noticed extra charges of more than $60 for pets but i didn t have a pet with me

wifi connection is poor

comfort great breakfast laundry facilities price

enjoyed a clean comfortable suite with a fully stocked kitchen, large living room and king size bed

spacious rooms/price/ location/pool/breakfast and front desk clerk.

the pool wasn t working the only part i didn t like ud83dude14

we enjoyed the breakfast but wish there was a little more of variety with hot food selections.

it was a plus that the pool was open

was not able to get room service also ther was a roach in my room and the person at the front desk said o the

the room was so attractive and clean. free parking in a fun mixed use area.

hotel bar was only open until 10pm

it had a small pool

they told me the washer/dryer was on the wrong floor and sent me to the staff laundry refrigerator didn

parking.

nice atmosphere. the kids really enjoyed the pool. and we (adults) enjoyed the breakfast.

called before i arrived to request an early check in, the staff said yes there are plenty of rooms available

the wifi connection

there is an adequate fitness room and a laundry (which wasn t working last time i was there but i believe

loved the pool

staff always nice, breakfast is good, pool is comfortable.

chaise lounges in the pool area

the wifi is good, the breakfasts are as well

the dryer in the laundry room doesn't dry the clothes all the way.

couldn't get on wifi thanx to ashley she helped me

other guest allowing there kids to run the halls and knock other guest room doors

i can t wait until you are able to serve a hot breakfast again

the parking lot needs to be expanded for more available parking at night.

pool, fitness facilities, laundry

no guest laundry room

pool can be up a lot larger and the workout room was tiny

the cleanest, pet friendly, and staff are very helpful

however the kids and i went straight to the pool after we checked into our room

to get my own towels, coffee refills for room , and kept the laundry as well as trash gathered

t have ocean view, felt like we were in the basement near the cleaning and laundry

place is ripped up laundry broken, the 5 o'clock wine and snack didn't happen

nice clean and modern room. indoor heated pool was nice.

there wasn't any breakfast not even a complimentary cup of coffee - the breakfast bar ended up being a very

small pool, and the laundry room was tiny! beds weren t that comfortable either.

the pool was closed but that's because of the covid19

the parking lot was clean as were the outdoor fire pit and seating areas

lots of close parking

the pet area was very well maintained

accept cards for laundry rooms

the pool was good

the next morning there was a great breakfast selection

the pool wasnt very clean, the services at the hotel could be explained better

is the first breakfast buffet that i have seen open since the beginning of covid-19

have pool towels available

the indoor atrium pool area was beautiful and spacious, giving the resort a tropical feel no matter the weather

pool was locked and the hallways were stink from trash

barbecue area and pool were filthy didn t see the staff at all except when we asked for cleaning supplies to

pool area was dirty and inside of the

dirty laundry still in our room from previous guest

laundry room was too dark snd creepy

it has a laundry room onsite that’s not expensive, a pool, grills to do outdoor grilling, basketball court

laundry was useful for me, you can shop at the small market in the hotel

employee i can't remember her name, she mention she was with laundry department, young african american, small

our room was by the staff laundry room, so we constantly lost water pressure several times during the day

staff was terrible especially the laundry staff

laundry on site took 5 times to get clothes dry

was not crazy over the breakfast that was offered. when else where for breakfast.

clean, quick checkin, good parking, large tv with many cable channels.

laundry machines was not working properly and had to pay twice to make it run

laundry facilities worked properly and efficiently

wifi was out most of our stay.

i didn't get to eat breakfast but the bar looked good.

catered for a family of 6. decent size gym and a great breakfast.

basic things like kleenexes,do not disturb signs,and laundry bags were missing

visitors need to create airwallet for the laundry, being able to tap ypur card or phone would be easier

very clean. modern lobby. good parking and easy access with the card key. friendly staff.

i felt safe at the location and there was plenty of parking

the swimming pool was nice and clean

the studio kitchen, your own private balcony, good size bathroom spacious bedroom..

the pool was shut down while i was there

it was inexpensive and they have a pool.

the pool was closed

guest laundry

i was going to use laundry room at 6:00 am , my key card was deactivated

staff was great, gave us a late check out since we didnt get in till 1:30 am

parking was tight.

are a parking lot maintenance contractor, so we pay attention to parking lots

00 for a non-smoking room despite the fact that i booked a non smoking room on the booking site

smoking rooms ud83dudc4c

25 dollar deposit for non smoking rooms when that should have been included with price

guy at front desk was rude, and parking lot was dangerous

smoking rooms

staff was polite and the pool was nice

all other room clean breakfast good

breakfast was decent and included and the gym is beautiful and clean and everything works

no shaded parking

breakfast was great

no laundry facility

shuttle service was present

the front desk clerk had to multi task between bar and check in/ out.

wanted to charge me for a late check out for half the price for 2 hours, i was very unhappy with

overall very comfortable room with wifi.

did not like the security person chastising my husband at 6am in the parking lot because he poured out some

to airport fresh warm cookies quiet room food available onsite tea and coffee in lobby in morning parking

free parking

the receptionist greeting upon arrival. pool, restaurant, bar.

size is good, got the breakfast while i was there it was good, ample parking outside, shuttle to airport, friendly

staff full size name brand shampoo/conditioner & bodywash on site guest laundry great breakfast plenty of

the breakfast was good

the gym was kind of lacking. could have used a few resistance training machines.

the rooms are always really clean and the breakfast is delicious.

stains in carpet in room and stains running up and down hallways from probably garbage juice, kids placed in

no laundry facility at the hotel

i didn t like that the property didn t have laundry room.

i didn't like that there was no self serve laundry and no vending machines

no laundry room and pool was outdoors

the gym was small, but the peloton was actually functional, which is rare in hotel

clean and comfortable. great place for your pet. staff friendly and accommodating.

loved the bar and lobby area

great facilities (e.g., gym and pool), comfy beds, big rooms

the room size is perfect is a pet friendly hotel everything is wonderful

very modern i love the lobby area and the access to the gym and bar was amazing

we could park our trucks and trailers near property.

we plan to stay here in the future when we visit our kids

breakfast was good with several options

pool was clean

the breakfast and hotel location were both perks for my family's stay.

the kitchen

breakfast could use a bit more verity (bacon, biscuits, grits, etc

the location was good. the kitchen was large

of you want to watch tv you either have to be on the bed, the couch, or you can watch it from the kitchen while

breakfast was minimal, but only due to covid

the hotel was very crowded. i was not able to use the pool.

was a little small for the price point; no microwave, gym facilities very basic with only a few machines

a breakfast that included some hot food like eggs and oatmeal was a plus

even though we didn't get to spend anytime out on the patio/pool area it looked clean and the fire pit looked

awesome place. clean. friendly helpful staff. great breakfast.

the laundry area is out of

the laundry area needs to be keep t clean

has pool and laundry

room was across from the laundry room where the maids work and they were enjoying each other with lively chatting

across hall from staff laundry

convenient parking and good facilities, especially the free laundry

location nice facility good breakfast

the only thing was to much chorline in the pool

the noise level within the room from the parking lot and busy road

no continental breakfast due to covid/

piles of dirty laundry

the tv was out n the dryers in the laundry barely worked

when i called to get more, i was told they had run out the day before and had just started doing laundry

i d have to pay for it well i m paying now for a suite and end up in the something like a laundry room

pet friendly and the fee wasn't ridiculous like most places

one of the laundry attendants was rude.

the laundry supervisor was very nice. she was very sweet. she is a 10/10.

also the laundry machines need to be updated to take credit cards

said there was balcony and there wasn t really and no laundry facilities

perfect for a long layover, airport shuttle perfect

no self laundry

we encountered were wonderful and friendly, the ladies at the front desk, the young man tending bar in the

there was a bar and restaurant, and another eatery on the property

staff in the restaurant and bar was rude they acted like we didn't belong there we were ignored several times

ambience, the friendly staff from the front door, was amazing and the bar experience was so refreshing and

when i called to ask for some he told me it was too late that they can't get in the laundry room

staff was horrible we waited 20 minutes before we went looking and found the guy standing in the laundry room

roaches and mold ceiling. wifi was very slow. showers where dirty

booked a king bed smoking room, when i got there he told me there was absolutely no smoking at all none of his

once i complained, then he started to check me in and told me they only had smoking rooms

laundry services

very clean and convenient to airport. plus a free airport shuttle

so we had to stuff 3 kids in a bed

clean and good ambience in lobby liked the bar and the menu options but to airport every 30

the pool was very small. the reception staff were not the nicest.

shuttle to/from the airport was very quick, clean, and professional (and free)

my room was consistently well maintained, and the gym was well equipped for a hotel

the location, airport, shuttle, breakfast, friendly staff, late check out and the room,

a morning flight to catch possibly have yogurt and fruit available for those needing the 7 am shuttle

staff was friendly and breakfast was good

the gym space was very large & offered a lot of exercise equipment

facility, room, breakfast, and gym

since it was new it was very clean and the gym!

good breakfast, great gym, has a pool which was still closed during our stay

i mentioned something to the kitchen attendant and his reply was we closed at 9:30

there is no coffee pot in the room nor did they have laundry facilities.

was nice, beds were comfortable, excellent customer service free breakfast was a

gym was open

to the airport and includes a shuttle

the breakfast was great with plenty of choices.

the room was nice, the laundry facilities was great and the breakfast was tasty.

about this place it has everything that i need if i could change something it would be the laundry using quarters

we had to travel every other day to a laundry mat to do our

no laundry room

the room was clean and spacious. breakfast was decent. guest laundry was tidy and accessible.

cool that it has laundry

location of my room was next to the laundry room

we also utilized and appreciated the pool and laundry room

my son was grateful for the 24 hour laundry facility and the availability of the fitness center

the laundry center was a little outdated and could use some extra love.

the laundry room

so i washed my own linen in the laundry room

laundry room and hallway bathrooms across from my room which had a smell from one or both

we also checked in the first room we were assigned to was not cleaned and still had trash, dirty laundry, and

laundry room policy is not ideal

i liked the convenience of having a fitness center

the ladies in the kitchen worked so hard. the breakfast was great!

great breakfast as well

there was an odor in the hallway by the fitness center.

originally, another golfer was scheduled to join me and it wouldn't have been comfortable

laundry smells like mold

the price was good and it has a pool and laundry facilities

two unhappy kids

pet friendly

the only downside was that the pool and gym were closed due to covid

it also has guest laundry, which we needed traveling with a toddler

don't know about pool because we arrived late and it snowed the next day.

common areas were clean updated,pool area clean

wifi, friendly staff

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

hallways smelt like w33d -they only had two housekeeping so they were behind on laundry -the room was stocked

laundry broken, pool out of use and staff couldn't care less

there is no laundry facility or laundry service in the hotel.

property didn t have a place to do laundry

the desk attendant told my wife to follow her to the laundry room only to be told there were no large bath

no frige no laundry

a note at check-in explaining available food and bar services would be nice.

hotel was 15 minutes from where the event was we arrive late and we was able to get a late check out

wish it had an indoor pool and continental breakfast included

it was comfortable. quiet most of the time unless people are at the bar then it could be rowdy.

laundry on site, breakfast options and helpful/friendly staff

water needs to be available at breakfast

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

a well run establishment, good breakfast, great

salt water pool was definitely the win