and i appreciated the pool being open

pet friendly for a low $25 fee

even when we couldn't figure out the wifi, it was a simple capitalization problem and was fixed immediately

parking was great

to virus, breakfast was very limited

swimming pool was postage size and the experience was ruined by a family of 6 kids jumping in and being rude

we kids loved it breakfast hot and lots and lots of coffee and hot

excellent value for peeps with pets

swimming pool was postage size and the experience was ruined by a family of 6 kids jumping in and being rude

parking lot was a tad noisy

laundry facilities

coffee machine in room no plastic bag for laundry breakfast area could have been better staffed

clean, comfortable, plenty of parking

we needed a late check out and the front desk was very accommodating but ended up not needing as late as

staff was helpful and friendly love the full size bath gels daughter enjoyed the pool had a great

facilities great (gym, ability to do laundry, big fridge/freezer in room

was in room #117 across from laundry room and door was open

i ve never been to a hotel with free laundry

it did have a clean laundry that was included along with a nice gym

laundry facilities a big plus

the laundry machine is too old, i put a lot of coins and it s not working

laundry facilities friendly and helpful staff

the wifi was weak

everything was great the pool was cold but my grandson and son jump in anyway lol

they said free wifi but it was awful so had to pay for that

laundry was close, sorry

there was not laundry detergent for sale

here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

were surprised to find the pool was not in service and it was not advertised as such my kids were very unhappy

the gym and swimming pool is good, and the breakfast is freat

our room was right outside the elevator and laundry/ice room

the first day got a room near the elevator, and was also next to the laundry room so was super noisy and disturbed

soo so sweet the older gentleman with glasses white hair awesume very sweet he let me know where laundry room

the ice, laundry and vending machines were conveniently located

gym is terrible and until they upgrade the equipment they should stop advertising it as part of the

pool is a waste of time being 2

location, close to ud; the pool

pool is small.

very clean, perfect location, comfortable beds. breakfast was also good.

size of the pool was disappointed and the water was clouding and green

no coffee in lobby, no newspapers,no laundry bags

specifically booked here as they listed an indoor pool which was sadly closed (and apparently about to be

super comfortable bed, clean room, and friendly and fast room service

i talked to the front desk and was connected to their conference wifi which does not work above the first floor

i had no problem with being offered a bar and the bistro however so many hotels of lower status offer continental

receptionist was sweet and very awesome they were great to my kids

being on 2nd floor and pet fee was way too high for me

nice room. bar in the lobby is nice

traveling with two kids alone isn’t always easy but staff helped out a lot

to sleep comfortably if one uses broad couch cushions on floor tall ceilings excellent breakfast

having to pay for laundry

there is onsite laundry facilities but of the 3 washers that were in there 2 were out of order so there was

the laundry facilities were only partially working and hard to figure out (unreadable instructions on

kids were active until 10 pm then adults were active until 11 pm

we didnt get to use pool & there was renovations going on so breakfast was just ok.

room had everything you needed (big refrigerator, electric stove, microwave, dishwasher, even laundry basket

free guest laundry. comfortable bed. stove top, microwave, and full size fridge in room.

the dryer in the laundry room did not dry my clothes

breakfast and free laundry service

free laundry was also a bonus

free parking and room, laundry self service, silent indoors, carpet on halls, hd tv, basic breakfast, located

were trash bags and laundry in the hall when we arrived and it was still there the next morning

clean laundry room that was close by and inexpensive

updated rooms; onsite restaurant; pool; gym; free hot breakfast

the gym equipment is old and in need of repair

fast check in, very clean, friendly staff, good location, self-service laundry which is awesome

ample parking and area felt safe

hotel is conveniently located, staff at front was very helpful in resolving an early check in issue, and the

liked the location of the room to the elevator and parking lot for parking my car

thanks for a great breakfast and friendships

had some potential the mattress was comfortable no room service menus. sloppy sheraton execution

not sure if it was the non resident bar patrons or full booking, but finding a spot in the small lot took a

kids that were in a sporting event were allowed by their parents to run through the halls

theres a bar and the staff was really friendly

the full kitchen and jacuzzi in the room

glad to be able to do laundry while there.

breakfast was perfect

everything was close by especially fun stuff for the kids and good restaurants.

felt very very secure from parking to hallways to room

no wifi in the room. bad connection.

i was traveling with a friend and out 2 small kids

being offered daily as the only breakfast meat was disappointing

room was comfortable and having a kitchen was ideal with little kids

time i travel i stay here it was amazing breakfast on time and great people inside and outside the

the fact that you waved the pet fee for our caged bird was a huge factor in choosing your hotel.

the drying machine in the laundry was not as clean as expected.

laundry service s not good one washer broken the other dirty

using the elevator to go from the 3rd floor to 1st floor, a man pushing a large laundry cart pushed his way in

laundry, food, room, staff, drinks and taxi service

late , i ask to get anything we had too take medicine and was told no by the person who runs the kitchen, 1

breakfast was very basic and did not change any day

there was a huge birthday party and there were kids yelling, screaming, and running all over the place

guest laundry worked great, nicely priced to do laundry

t have quarters for laundry

breakfast was good

not eat the breakfast at the hotel but love the fact coffee was there at all times just for my

pay to play wifi wasn't great

i seen a lady cleaning rooms and asked if i could put my dirty towels in the laundry bag she told me wait for

i liked how clean it was and the breakfast in the morning and i was able to do my laundry

in a container and a little milk in the refrigerator, they offer service on their page the laundry machines are

was amazing and the breakfast was wonderful

great room. continental breakfast was excellent

there were basic coin laundry machines around that i didn t use but

then how can you get your laundry to get properly taken care of if the washer and dryer are sitting in an

broken ice machines, broken laundry machines, refrigerator not working properly, broken lamp, no ice bucket

when my niece went to get linens for it he told her that the laundry room was closed and so he did not have

broken: pool, vending machine, ice machine, laundry machine, remote control for tv.

laundry left outside my doorway all night

this hotel has all these amenities and then i arrive and check in to find out the indoor pool, laundry room and

laundry room wasn't working and no hot water someone also slashed my tires and no back camera for

smell of weed, laundry facilities were filthy

booked the hotel because it had a pool and guest laundry

did not like anything about this site at all everything was a mess especially the laundry room and the staff

no tv, no linens, dirty, mice, roaches, insufficient lighting, no laundry facilities, no ice

supposed to have 24/7 laundry but magically the entire laundry was out of order

the cleanliness was impeccable. staff was very accommodating . parking was fine.

were some people most likely from the neighborhood hanging out in the parking lot around midnight

needed to do laundry and were told the desk always had change for the machines

parking is horrible especially when the hotel is full

pool had hrs on saturday didn't like check in time at 3pm, if u wanted to checkin earlier is a 50$

also the kitchen staff was very friendly and did a wonderful job keeping the kids breakfast supplied each

wifi wasn t working properly

bathroom had laundry from last guest and smelled of urine.

location was good the gym looked to be fantastic and the hotel itself was new bright and cheerful

like that the gym was right there i didn t have to look for it

broken elevator. smelly bathroom. kids running up and down hallways late at night.

my kids got bitten up by something in there

breakfast was really good and plentiful

breakfast was good; the staff was outstanding; the facility was surrounded by places to dine and

suite had no paper towels in the kitchen

bathtub (my wife as a mom of 2 little kids was looking forward to be able to take a long bath for the first time

having the kitchen helped out alot especially with 3 kids

the bar could have been open later on a weekend

was not open to do room service

broken glass in the parking lot between cars....in a couple of different spots.

fitness room could use an upgrade

no parking fee

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

location, staff, breakfast, guest laundry (at least on my floor), tons of outlets (& 4 usbs) and decor

the rooms are exceptionally clean as is the whole hotel, there is coin laundry in the hotel (this is a game

the bar tender was awesome

i sleep with the tv and kids so i can sleep through just about it all

i d rung up before to ask about getting some laundry done, and was told i was arriving too late in the morning

there was no room service because of the covid but they gave me to go menus and they brought my food to my room

bar area was cute, yummy wings, and the bartender was so nice

warm cookies, great room service

free shuttle service free breakfast

coins unavailable for laundry and no credit card option which is inconvenient

washed so i was confused are you getting them or is someone complaining about imaginary pile of laundry and

warmth reception from staffs, guest laundry, kitchen and cooking materials, i loved the location, it was closed

covid related shutdowns, like the bar and lounge. but that's not the hotel's fault.

room service or pool

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways

kids running around the lobby with no mask or social distancing

the bar was closed

the food available in the bar area saved me

the snacks bar there is easy to access

room service food is expensive but the best room service food i ve ever had

no business center or 24-hour room service

wifi substandard

skip room service

their website has no indication of a pet or housekeeping fee, or incidental fee - it's as if they make it up

love the kitchen in the suites

i have to say the rooms were quiet and did not hear any other pet

the price you re still paying for breakfast and you don t even get it

location, very chic, and a very nice breakfast layout.

room was spacious and comfortable and the kitchenette was great.

the view - a parking lot with a front loader and a pile of mulch.

beautiful, historic, comfortable, clean, with friendly staff and a fantastic restaurant and bar on site

very comfortable bed, very nice bathroom, great wifi

golfball size muffin tasteless

the spa at the inn looked well-appointed in passing, but i did not have an opportunity to use this

needs some upgrades and need a laundry room

the bed sheets were dirty didn't smell of fresh laundry at all

wish it had garage or underground parking

breakfast has a very good variety and the best cinnamon rolls

great location with plenty of parking

the courtyard, balcony, hot tub, and pool make for a nice leisurely stay

pool not open due to covid. it would be nice if pool appointments could be made.

the hotel has a small gym and pool and a nice outside area

staff was great .. due to covid, there was no breakfast, pool or whirlpool ..

clean and lovely pool

great central area with plenty of parking

solid breakfast

rooms are amazing, the staff were friendly, and the breakfast and dinner socials were delish

the breakfast was excellent

breakfast was delicious

no laundry facilities (we were there as part of a soccer tournament).

i guess there was a child birthday party happening there so there were kids running around down stairs and on

i booked my room it clearly says there is a pool get here and it s no pool kids were so disappointed and false

restarant was closed when i tried to order breakfast despite the posted hours outside the door saying that they

wifi was not great

smells like pot no guest laundry no hot water some days

had to keep the ac at 66 to run longer to drown out the sounds of the people that hung out in the parking lot

didn t see breakfast

parking was convenient.

i was at the end of the facility next to an open parking lot