we love the full sized kitchen, the laundry

couldn t get more laundry soap to wash our towels ourselves

my favorite spot for gorgeous views, excellent staff, full kitchen and laundry.

i loved the casita, kitchen, laundry center & room of an apartment.

convenience to the golf course, the fireplace, the restaurant

the floor in the laundry room was so sticky i had to move a rug to cover it

the wifi was weak in our casita. main restaurant is still closed

our casita was amazing and we enjoyed the spa & fitness

wish the spa would stay open later, it closed at 7 pm when we were visiting so we did not have a chance to

bees at the pool were bad one day but it was remedied quickly by the pool staff

pool, gym and spa were all excellent

great food and spa services. top notch staff

pools / correct exercise room / great scenery / decent restaurant and bar / great location as long as you have

the food..but i also didn t try it i wish they had a salad bar available

wifi was good

the pools were wonderful and very clean

only used the pool one day and it was enjoyable

everything. specially the pool and cleaness

the pool restaurant was open only for a short time.

pool time limited by appointment only and pool bar not open

all staff members from hotel concierge, car valet, pool & restaurant servers, grounds keepers and housekeeping

talavera, it was below mediocre at proof and didn t represent value for money (same applied for room service

the pool area was overall lovely, but the water could have been colder.

prices at the pool

and ritz carlton's and have been given daily credits to use for food or activities, i wish the breakfast was

guest laundry is available and free

the water park, comfortable and spacious room, the outdoor space with games.

there for my granddaughters birthday, lots of things for kids

pools and water park

spa services were outstanding as well as the women who work in the dressing areas - they work hard

having an onsite laundry also proved useful

could hear the laundry machines loud in my room

the laundry facility could have been better, and it was hard to access from the highway

room quality. amenities pool and gym. morning breakfast was generous.

glitches with the keys on the gate at the pool and the door into the building from poolside not so impressed

my assumption was i was close to housekeepings laundry room - the hardwood floors made for loud neighbors at

when i walked out of elevator ... bags of trash and laundry under little table, why?

stated shuttle service was available within 5 miles, but upon arrival i was told it was only for the mayo

is well located in the desert ridge area, walking distance to the huge shopping center and the shuttle service

couch had huge burn holes in the seat it was covered in white fur it has hair all over human and pet of some

clean rooms comfortable bed spacious rooms plenty of parking

in was kinda glitchy parking was an issue manager was unable to assist me because of company policy ect

i wish the pool stayed open later. it closed at 9pm

clean, accommodations, pool

husband used the gym

we did not get our room serviced the 2nd night

included breakfast was certainly the low point of the stay.

the kitchen had enough supplies to make small meals

what could i say, my kids couldn't have loved it more

gym was poor and needs upgrading

the amenities like the gym, laundry room, and pool were nice size, well equipped, and perfectly located

we will prepare for the amenities and use them next time (full kitchen)

i loved the pool area they had lots of seating outside and 2 nice gas grills for bbq

kitchen suite

area is too close to pool area

nice guest laundry

laundry was only $3

the pool was great and it s a very secure location for guests

clean, comfortable many things nearby, great breakfast, loved the room 116

breakfast was quite good

besides the laundry room, everything else was pleasant. thank you.

to get into the laundry room, it was frustrating. key wouldn t open.

& the laundry room the washer & dryer were the bomb

we appreciated the amenities (fitness room, though treads were out of service; laundry)

pets were allowed in room next door and occasionally barked

kitchen, laundry, clean and comfortable room, it had everything and the staff was very good

in unit laundry and kitchen

24 hour staff and rooms all equipped with everything you need for cooking to laundry

the room included a couple of packets of laundry detergent and several dishwasher tablets

it even had a washer/dryer combo with laundry supplies provided

our room location was perfect, we had laundry, ice, and entry into the hotel all right by our room

laundry room needs to be cleaned every day

found a live roach in the kitchen area

excellent room, swimming pool, breakfast evening reception and very helpful staff.

didn't like to have to pay extra for my pet you say your pet friendly and then you charge me $75 to have a

gym, laundry and pool

night we were staying the laundry machine were out of service so we had to walk to their sister hotel to do

dryer in the laundry room took several hours to dry a fairly small load of laundry

we also appreciated having the small kitchen area also and great breakfast every morning

could been just a little less expensive the pool bigger and cleaner

laundry room was small and only 1 washer .

laundry room on the 7th floor

the pool was great and the staff were very friendly and helpful

perfect pool for the kids and space to not feel crowded at the pool

not only did we have an amazing room but they had a wonderful pool/spa area, the staff was so friendly, they

things weren t cleaned in the room, drinks at the bar way over priced

we also enjoyed the pool area

parking was also very safe and convenient

pool side bar and restaurant service

clean, excellent bar/restaurant and the pool is wonderful

very nice gym and laundry facilities

loved the laundry area and complimentary breakfast

exercise room and laundry room and pool is some of the perks

front desk and bar staff great

everything was so clean, breakfast was amazing and the staff was incredible!

everything i needed, food ,laundry,pool atm, restroom in many areas, a very nice waiting area by the check in

we had everything we could possibly need from silverware to a laundry room

very nice laundry facilities with warm pool for year round

no in room laundry and no ice machine in the freezer

laundry:

no kitchen area or refrigerator and no laundry facilities

you too and from the casita was always timely and the bellmen very friendly and welcoming, the spa and the pool

from the casita was always timely and the bellmen very friendly and welcoming, the spa and the pool were amazing

the staff were lovely, the grounds beautiful, there were always golf carts available to shuttle us back and

ponds foe kids

the morning, pool bar/snacks available, water features in the atrium of each building, in unit laundry, right

in-suite laundry was a huge plus

the beds we're comfortable, suite was really clean, staff was super friendly, pool was fantastic

the relaxing quiet pool was very nice to escape from the noise of kids and music

in the shade most of the day and ran out of seats from time to time, small property, could hear kids above us

when i checked and they told me there was a $50 nonrefundable pet fee and she started arguing with me telling

in running gear and came up to let me know the hotel offers a free pass to a local high-quality gym

friendly service, great breakfast ,nice pool

the breakfast was awesome - beds were so comfortable - pool nice

the location, the size of the room, and the breakfast

laundry was fast, dryer was hot, loved the outside sitting areas, love how they had a place for

five maids and their gear and dirty laundry and resupply boxes are blocking the only hallway leading to the

starbucks ! store , pool, all around great !

clean. great pool, staff, and bar that's was actually open.

the pool and hot tub were nice and the hotel room and property were well kept up.

machine and dryer are available but the cards were not available,i ended up could not wash my laundry

the pool was stunning and clean

the pool is great and open til midnight

enough parking

friendly staff, clean and salt water pool relaxation

very accommodating, and i enjoyed being able to get coffee in the mornings as well as breakfast

close to dining, take out, shops, odysea aquarium, arizona boardwalk and lots of options to keep kids busy

the pool and hot tub were a nice size and in a great location

kitchen in room, and love the area were hotel was.

everything was great. and exelent room. eith the kitchen.

great area, installations, out m door we use the pool grill and the staff support us very well

our room, a suite with terrace and kitchen, was spacious and comfortable

extremely friendly and helpful staff, nice breakfast and very clean

was not available and didnt have a restaurant bar onsite n the wifi didnt work for all devices

gym was good, location is good

excellent breakfast apart from choice of breakfast cereals nice touch with cookies every evening laundry facilities

laundry room wasn t working

keep our room on a day to day basis so we didn't have to keep packing and it was so nice to have laundry available

washing machine in guest laundry was out of order

there was also a clean and spacious laundry room

value on a large spacious suite with fully equipped kitchen insuite laundry and a view

loved the adult only pool

excellent gym facilities

everything we needed in the kitchen even pool towels ready for us

nothing within walking distance except golf( i don't golf)

the sister property the westin resort and spa was fantastic

it was great to be able to use the pools in the spa hotel as well with the kids, although everything else auch

parking for the villas was very limited

enjoyed the very spacious, well equipped one-bedroom villa

kitchen utensils for cooking were minimal. washing machine was very loud and noisy.

to do laundry durning our stay which required 2 different elevators, a trip through the lobby, and up 2

enjoyed the golf course view, comfortable bed, breakfast on the patio and nice pool!

room service manager took our breakfast order for us while at the front desk

quiet location with beautiful views if the mountains and golf course

was no breakfast included and a swimming pool was terrible is too shallow it was only for kids

very clean and modern; the outside dining area and lounge area by the pool were really nice!

good, small gym

the prices of items purchased in the bar along with the price of the room per night.

reception staff was friendly, and i liked the small but practical gym

very poor positioning/ location of swimming pool

pool for adults or kids

went to casitas, it is behind the golf course, away from the main hotel, feels like a super 8 but fancy

had everything we needed for summer staycation; water park/pools great; loved scottish piper and whiskey bar

pool for adults or kids

pool was great - very spread out

big room. comfy bed. guest laundry facilities.

breakfast room laundry service (expensive and lost shirt)

the laundry facilities are good as well

disturbed sleep on the first night, room was next to the guests laundry room.

the rooms were nice. i like the laundry facilities.

it was very quiet, nice laundry room for guests

loved the wifi speed, the good sleep, the hot shower, the laundry room to wash clothes

the laundry room. that was a surprise. friendliness of the staff.

it was phoenix and 100 degrees by 8 a.m. tried to swim at 9 am but pool didn't open til 10.

o have been given another room but it was towards motorway wifi was very bad

the wifi that didn't work

laundry facilities were hard to find and you need quarters for it

laundry detergent is very expensive $3 each pod

insanely slow libby wifi. grab and go breakfast was a joke.

front desk person was very helpful in getting me an early check in to accommodate a surgical appt mid-day, so

were some leaves in the bottom of the hot tub/pool, and while we greatly enjoyed them anyway, it's an area that

and the laundry room was great since my lover stole most of my clothes so i could wash what he didn't

they allowed early check in

lots of people sitting in the parking lot

the free wifi and i got a late check out til noon.

place was filthy, homeless people everywhere and even though the website stated that they were pet friendly, i

washer in the laundry room was broken with no hope in sight to be fixed

staff was great. on-site laundry. breakfast. very good location to freeways.

the staff was friendly and breakfast was good

screaming kids all hours

the breakfast they provided.

g room cleaning ordering day before,not on sunday, laundry coins

com states there is a full kitchen

the space that came with a bedroom, separate living area, balcony. very nice gym and pool area

cleanliness and customer service. loved the happy hour at the bar and breakfast.

had a living room with extra tv (one more in bedroom), a working desk with chairs and a small kitchen area (sink

pillows were hard n the dryers in the laundry room both out of order n breakfast would be nicer if they actually

we are close to family you offer onsite laundry. staff very friendly. maid service was great

laundry needs help

laundry required going to desk for separate key and change

staff really friendly nice up keep on grounds beautiful laundry and exercise facilities

spacious rooms! nice pool area, golf cart rides to and from, nice laundry room.

laundry facility only had 2 machines snd 1 was broke

needed more laundry rooms

there was a small kitchenette - coffee, filters, popcorn, and laundry soap are supplied

wish the laundry was in-unit.

offers laundry facilities

also there was dirty laundry under our sofa bed and a used q tip on the floor when we got there

then the phone was ringing all night long and doing laundry all night long

are relatively small even with the kitchenette

had emailed a request regarding fees for a pet which wasn't answered

free guest laundry room

there are a lot of cool pools, free laundry, and workout space

was still dirty laundry in our room and then we couldn t get clean sheets for the sofa bed

areas of the complex, staff, service, private balcony, a shuttle service, quiet and relaxing, laundry facility

then they said it probably got taken out and put in the laundry

location was close to shopping, restaurants, laundrymats and grocery stores.

we also booked this hotel for the laundry capabilities and found when we arrived that the machines broken and

spacious rooms ,friendly cleaning staff. pool toys for the kids. 24 hour laundry

location, breakfast, guest laundry

location. clean. good breakfast. pool.

staff at the front desk didn't have change 4 the laundry machine & advised me to go to chase

thing i didn't like is when you get off the elevator there was a smell in hall but it was by the laundry room

spacious and immaculate, with very good facilities, the staff are very helpful, there is a guest laundry,

courteous staff and laundry facility were great

needed laundry soap, front desk was out with no recommendations, it was just no sorry we are out

distance that we had to walk to get to the laundry room and the elevator

we also liked the laundry facilities

the breakfast was ok, the location was awesome. i loved how clean everything was.

had to leave for a hospital procedure very early, so we couldn t stop for breakfast

cozy bed, good breakfast, friendly staff all around!

areas ie: halls laundry area etc

super clean, different room options available , laundry on site , met some super great folks i'll never forget

i was here and the card used to take my luggage upstairs head flat tires with flat tire also the laundry i broke

it was great having on site laundry also

the pool was clean my daughter had fun. the small kitchen was cute. the staff is friendly.

elevator smelled like dirty laundry

very friendly and helpful, clean room, and had laundry facility

we found simple but very useful both services of guest laundry (you can pay with an app on your phone) and the

- breakfast was tasty (but no variety so expect the same if you re staying a while) - easy laundry self-service

no bag for dirty laundry in room

noisy at night with laundry carts rolling on sidewalk and tour group talking and walking the facility at 3 a

laundry

my laundry got taken but that wasn't thier fault.

have a laundry list of things wrong and it starts with firing everyone who works there

dryer in laundry room inoperative and the pool was filthy

no self serve laundry facilities available on property, but laundromat not too far away.

free activities for adults and kids

a charge on my bill for room service food that we never ordered (we were out to dinner at the time), but called

family (2 adults, two kids (7 and 9)) loved the beach/pool, kids buffet, live music, and free bike rental

for christmas, the staff was super nice, from the front desk, to the cleaning staff, to the breakfast area staff

the laundry facilities worked great since we stayed for a week

the room with the guest laundry room had a leaky ceiling

beautiful outdoor sitting area, eating and listening to the birds, vending machines, ice machine, laundry room

laundry room was big and the washer and dryer were goods size

also, the laundry room was exceptionally clean

laundry facility, breakfast could have better selection, food quality eggs tasted like powder eggs

it doesnt have laundry room??

no laundry room.

no laundry facilities

laundry room available

the junior suite with kitchen and in-room laundry

they even provided laundry detergent, dish soap, paper towels, trash bags and such

bed should have been a queen combo tub/shower was too difficult to get in and out of 2 bags of laundry bags from

balcony, kitchen, access, bed, bathroom, layout, pool, kids friendly, activities, pool staffs, laundry within

rooms are beautiful, small kitchen & washer & dryer

when asking about how to acquire change for the laundry the staff was very rude

there was no supervision at the pool. the kids took it over, and we’re out of control

the location ideal, parking good, beds comfortable and gym open 24 hrs.

entrance was a gate from the parking lot so no hallways or elevators

the carpet looks outdated in this hotel

1 problem my room was next to the maids laundry/supply room so so the housekeeper was a bit loud until about 1

property was very clean & well maintained including the pool area as well as the laundry room

of the public areas ie laundry room, parking, walkway between rooms and main hotel looked shabby and unclean,

area that is outside of the pool and has tables with umbrellas multiple barbecues even have laundry here

laundry was cheap and easy to access

was no laundry facilities, had to find laundromat

missing some basic items in the room..like bag for soiled laundry.

old. no breakfast or laundry.

near the railroad park which is awesome for young kids

hotel, very clean ,beautiful location food and bar is great too

laundry as very good

breakfast, fitness center and the staff

the gym is great with a lot of differents gears

lights from the parking lot were glaring into the room all night

wifi didn t work

the spa was way over priced!!!!!!!

also disappointed that luna spa was closed on days mon-thurs

an overabundance of loud music at the pool areas.

many services were closed such as spa and pool bar

the pool, our room, the food and service were all excellent

to walk to another hotel for laundry needs

no o site laundry facilities.

no guest laundry on the premises and the in house market was a little pricey.

the maid on our floor was not polite i had to ask 3 tines for a laundry bag.

no guest laundry is very inconvenient

for leisure and for the swimming pool but when i went down to the pool it was overflowing with kids and adults

screaming kids in the morning was not my idea of a wake up call

it had a kitchenette

and my kids ended up with burns and their eyes all messed up

a solo traveler i did not like being near the pool

only 1 guest laundry washer and dryer.

i ended up having a asthma attack friday night because my room was too far away from the laundry room, the

kids partying in the parking lot. freeway closures.

staff was friendly, we ate at the bistro, used the gym

loved the pool. the hotel was nice and clean. our king suite was awesome. great size.

laundry room friendly staff

the room were clean,staff were friendly, and they also have a laundry room by which is perfect

liked that laundry facility was on property

there was a vending machine and laundry available

the did have a laundry room with plenty of washers and dryers

the person who drives the car also works in the kitchen and does the laundry

gorgeous area. great staff. amazing gym

kitchen having problems

pool during the day was absolutely packed but by the time the sun was setting, we had it to

liked that they had two pool choices, and hot tub and tennis court, 24 hour gym

dumpsters and laundry carts were also a major part of the veiw

lastly i paid over $1700 for our stay and our view was of dirty piled up laundry

view out of my room. it was laundry facility.

unfortunately the balcony was over the garbage and where the workers went to hang out and laundry was dropped

for relief only to hear the golf cart back up alarms, maids talking and slamming doors at the laundry facility

no cutlery, crockery etc at all in kitchenette area, bathroom floor not swept when we checked in - little piles

resorts have from poolside service to 3 additional smaller pools and a spa on-site as well as room service

the pools and spa had too much chlorine and the kids has burning eyes that day and the following day

good gym, nice rooms and great location

the wifi wouldn t work more then half the time.

there were multiple rooms that had dirty laundry outside the door that was not picked up

breakfast was very good

great location near mayo clinic and reasonable rates. also nice staff and pool.

we have a service dog who is old and they are very pet

clean, spacious, comfortable, quite, beautiful landscape and pool era

i even did our laundry which i ve never done while on vacation

wish there would have been laundry facilities on every floor

the room was good size for my kids

breakfast is a grab and go but my kids still loved it

the pool is just a pool directly outside the hotel

the laundry room came in handy

crazy but i was excited to see a laundry room

laundry was on the floor from previous guests

rooms are clean and comfortable, staff is nice, pool is heated and great location for all your needs

pool/area is small and west facing (sun/hot in afternoon)

staff, facilities, pool, all 5 stars. in my opinion is the best resort/spa in scottsdale.

the room service menu selection

wifi was not free, after so much paid

small portions in the r bar and rita s

our server at r bar was awful and it took forever to get service

excellent pool and landscaping

attention to detail, beautiful rooms, pools.

staff were reasonably quick at serving both in the bar and restaurant and very helpful

loved the morning yoga classes and the spa and fitness center

we ate dinner at the sports bar and the food was excellent

pools were well taken care of

the pool

pool

bar also very

pet fee

there is only 1 floor to do laundry

smell of room. laundry machines didn't function correctly, place was in dire needs of a remodel.

was told at check in that the laundry machines accepted card and when i figured out they didn't i went down to

had to call night before and request room service for next day, every night

i loved your hot tub and heated pool

free breakfast, room size, laundry availability, location

the staff had no laundry pods when i had a small load to do before i flew home

unable to locate the guest laundry room

laundry room and good housekeeping

the elevator was broken down, the washer in the laundry room has toilet paper or something in it

i know this can happen in the laundry but the maids should be looking for that

proof rooms; good breakfast daily; free parking; great wifi; laundry and fitness availability; kind workers on

machines didn t work- we asked a member of staff regarding the laundry room, he gave us wash detergent, we

nice little gym and other amenities like laundry. so close to shopping, movies, restaurants.

breakfast juice machine wasn t working most the days i stayed and the laundry mat was out of order