the floor in the laundry room was so sticky i had to move a rug to cover it

fireplace was exceptional and enhanced my experience

no spa for us on our honeymoon

the pool and the environment was wonderful

everything about this hotel: service, location, fitness facilities, golf course, pools, etc

beautiful pool and tennis courts! very friendly staff.

pool, gym and spa were all excellent

no spa out side that sucked and cafe need to be open earlier.

the spa is fantastic! the staff are all wonderful and attentive. the classes were great!

advisement the property is currently under construction, making for a long walk from the parking lot and hindering

we love the full sized kitchen, the laundry

my favorite spot for gorgeous views, excellent staff, full kitchen and laundry.

i loved the casita, kitchen, laundry center & room of an apartment.

couldn t get more laundry soap to wash our towels ourselves

wifi and tv were very poor

talavera, it was below mediocre at proof and didn t represent value for money (same applied for room service

the pool area was overall lovely, but the water could have been colder.

waiting area for the spa once checked in is rather small, very little reading material

staff restaurants romance spa yoga ambience overall fabulous

with a tropical island in the middle, a waterfall and a kids' slide

loved restaurant at the pool

we had a view over the golf course which was lovely & peaceful

even natie at the bar is amazing

pool time limited by appointment only and pool bar not open

fitness facilities

guest laundry is available and free

the water park, comfortable and spacious room, the outdoor space with games.

there for my granddaughters birthday, lots of things for kids

pools and water park

spa services were outstanding as well as the women who work in the dressing areas - they work hard

the amenities like the gym, laundry room, and pool were nice size, well equipped, and perfectly located

the room was spacious and we loved the pool

wifi

swimming pool is nice stuff is friendly everything is mostly

wifi was the only negative as the signal was inconsistent.

could hear the laundry machines loud in my room

the laundry facility could have been better, and it was hard to access from the highway

having an onsite laundry also proved useful

friendly staff. nice breakfast, pool was clean. would definitely return

free breakfast, free parking, small pool and hot tub

my assumption was i was close to housekeepings laundry room - the hardwood floors made for loud neighbors at

when i walked out of elevator ... bags of trash and laundry under little table, why?

modern hotel with comfortable beds. enjoyed the pool. also, no carpet in the room was great.

free no extra charge bs and the wifi easy to connect to

big bathroom, nice kitchen amenities

walking distance to appointments. great breakfast.

perfect for our needs at the time. two adults with a chain and two pets. very nice.

dining room was busy every morning which suggests it's good, staff were very accommodating with a late check

also, there was dried spaghetti sauce in the wallpaper behind the kitchen sink

the gym was small, but well-stocked

free parking garage

we also enjoyed the pool area

room/tv, large patio, great restaurant, super good bar, fast service, friendly staff, covered parking, excellent

location, restaurant, parking

pool spa valet gym

very nice gym and laundry facilities

exercise room and laundry room and pool is some of the perks

loved the laundry area and complimentary breakfast

everything was so clean, breakfast was amazing and the staff was incredible!

gym didn t have very much equipment so i had to compensate by visiting local public gyms instead,

laundry:

everything i needed, food ,laundry,pool atm, restroom in many areas, a very nice waiting area by the check in

we had everything we could possibly need from silverware to a laundry room

very nice laundry facilities with warm pool for year round

laundry facilities were nice

in-suite laundry was a huge plus

the morning, pool bar/snacks available, water features in the atrium of each building, in unit laundry, right

parking was difficult

loved the kitchen, balcony and bathroom

honestly all was great but an actual sit down restaurant bar would be nice.

no kitchen area or refrigerator and no laundry facilities

lots of options, with multiple pools, restaurants, activities for kids. highly recommended.

we chill at the sand beach pool, go to the spa and dine at either toro or bourbon

we chill at the sand beach pool, go to the spa and dine at either toro or bourbon

perfect for families or couples vacationing without kids

machine and dryer are available but the cards were not available,i ended up could not wash my laundry

friendly staff, clean and salt water pool relaxation

food prices where high. bar cocktails were high with low brand wine selection.

just a slight annoyance - the bar didn't have mint so i couldn't get my favorite cocktail

good martini but the bar needs correct martini glasses

quiet except for a short time when excitable kids arrived

the location, the size of the room, and the breakfast

breakfast was delicious . loved the coffee. kids enjoyed the waffles.

facility very pet friendly as we requested no maid service & they complied

breakfast was delicious . loved the coffee. kids enjoyed the waffles.

laundry was fast, dryer was hot, loved the outside sitting areas, love how they had a place for

five maids and their gear and dirty laundry and resupply boxes are blocking the only hallway leading to the

room was clean and large and has a walk in shower. nice bar and patio.

the pool and hot tub area was nice. plenty of towels. the staff members were friendly.

clean. great pool, staff, and bar that's was actually open.

loved the little golf stations they have by the pool

breakfast was great

the property is well maintained with several seating areas at the pool

breakfast was grab and go. no hot meal was available.

the pool and hot tub were a nice size and in a great location

value on a large spacious suite with fully equipped kitchen insuite laundry and a view

room layout, full kitchen and large dining area were perfect for being able to gather with friends

great location, lots of space, washer & dryer in unit, full kitchen and nice pool area

facilities were great (fitness center, pool, jacuzzi)

loved the adult only pool

our room, a suite with terrace and kitchen, was spacious and comfortable

breakfast

extremely friendly and helpful staff, nice breakfast and very clean

parking was good

breakfast was nice.

guest laundry very helpful for long stays

laundry room wasn t working

washing machine in guest laundry was out of order

there was also a clean and spacious laundry room

excellent breakfast apart from choice of breakfast cereals nice touch with cookies every evening laundry facilities

to do laundry durning our stay which required 2 different elevators, a trip through the lobby, and up 2

outside filthy staff unhospitable rest/bar closed cant call for room service

was no breakfast included and a swimming pool was terrible is too shallow it was only for kids

it's was a beautiful hotel, room was nice. we were close to the golf course that was awesome

i love the back window overlooking the pool

that the gym and some other facilities were closed

room service was quick and excellent

the size of our room was perfect for three and we loved having a small kitchen

we spent most of our time at the pools which were beautiful and clean

the staff at the outside bar were awesome

very poor positioning/ location of swimming pool

the prices of items purchased in the bar along with the price of the room per night.

modern hotel, good location. very comfortable. outdoor pool was nice, but a bit small.

the pool area could be a bit different

great location, walkable to shops, restaurants and golf

the amenities were great. golf, pool, kids activities.

amenities, layout, food options, 24 h pool and jacuzzi

room service was amazing

our first night kids pool was super dirty and hot water.

pool for adults or kids

breakfast room laundry service (expensive and lost shirt)

disturbed sleep on the first night, room was next to the guests laundry room.

big room. comfy bed. guest laundry facilities.

the rooms were nice. i like the laundry facilities.

the laundry facilities are good as well

no coffee bar in the lobby

no wifi, the 2 days we stayed

parking

clean. good location. lots of parking

the hallways were a bit warm and stuffy. $5 for wifi.

nice guest laundry

laundry was only $3

the parking was good, well lit parking lot

:) no security in parking lot, no fencing around property

could hear the noise from the pool if you are on the even number side

we appreciated the amenities (fitness room, though treads were out of service; laundry)

besides the laundry room, everything else was pleasant. thank you.

to get into the laundry room, it was frustrating. key wouldn t open.

& the laundry room the washer & dryer were the bomb

pool area was really nice. the staff went above and beyond to accomodate us.

the room included a couple of packets of laundry detergent and several dishwasher tablets

in unit laundry and kitchen

24 hour staff and rooms all equipped with everything you need for cooking to laundry

i also liked that we were supplied laundry soap and dishwasher soap, and also dishes and glasses

the spotless building, furnished studio, full size laundry (washer, dryer in the suite) and all the amenities

laundry detergent is very expensive $3 each pod

laundry facilities were hard to find and you need quarters for it

with full service bar steps from my room

cleanliness, convenience of amenities (gym, pool). outstanding staff.

front desk person was very helpful in getting me an early check in to accommodate a surgical appt mid-day, so

laundry room on the 7th floor

laundry room was small and only 1 washer .

the pool was great and the staff were very friendly and helpful

we watched 3 accidents with kids while sittting in the pool area

the gym also was an added bonus

laundry room needs to be cleaned every day

our room location was perfect, we had laundry, ice, and entry into the hotel all right by our room

i loved the workout room, the suite sized room and the pool

excellent room, swimming pool, breakfast evening reception and very helpful staff.

favorite place to stay when in phoenix because of the kitchen, comfy bed, breakfast, and great staff

dryer in the laundry room took several hours to dry a fairly small load of laundry

night we were staying the laundry machine were out of service so we had to walk to their sister hotel to do

gym, laundry and pool

pool hours and check out time were a plus

couldn't get into the free wifi

g room cleaning ordering day before,not on sunday, laundry coins

congratulations to your company for hiring physically and mentally disabled kids

in at 9pm with sleeping kids) and said this was the first time someone had ever complained

free wifi, parking, and made-to-order hot breakfast

so thrilled about the limited housekeeping and that several things were not available (spa, room service, jacuzzi

spacious rooms! nice pool area, golf cart rides to and from, nice laundry room.

laundry facility only had 2 machines snd 1 was broke

laundry wasn t in the room.

was excellent, room was large, bed was super comfortable, clean, pool was nice, free laundry and detergent

great apt. laundry. great parking...great staff.

also there was dirty laundry under our sofa bed and a used q tip on the floor when we got there

then the phone was ringing all night long and doing laundry all night long

offers laundry facilities

we were surprise to see a kitchen in our room!

kitchen and full size refrigerator

thing i didn't like is when you get off the elevator there was a smell in hall but it was by the laundry room

needed laundry soap, front desk was out with no recommendations, it was just no sorry we are out

spacious and immaculate, with very good facilities, the staff are very helpful, there is a guest laundry,

staff at the front desk didn't have change 4 the laundry machine & advised me to go to chase

courteous staff and laundry facility were great

super clean, different room options available , laundry on site , met some super great folks i'll never forget

areas ie: halls laundry area etc

i was here and the card used to take my luggage upstairs head flat tires with flat tire also the laundry i broke

it was great having on site laundry also

hotel will make you feel at home it's almost like a large brownstone it's got a full kitchen very very clean it

no bag for dirty laundry in room

- breakfast was tasty (but no variety so expect the same if you re staying a while) - easy laundry self-service

we found simple but very useful both services of guest laundry (you can pay with an app on your phone) and the

very friendly and helpful, clean room, and had laundry facility

elevator smelled like dirty laundry

the wifi that didn't work

we also booked this hotel for the laundry capabilities and found when we arrived that the machines broken and

spacious rooms ,friendly cleaning staff. pool toys for the kids. 24 hour laundry

location, breakfast, guest laundry

location was close to shopping, restaurants, laundrymats and grocery stores.

disposable plates, cups and cutlery served with breakfast, not environmentally friendly :(

loved the wifi speed, the good sleep, the hot shower, the laundry room to wash clothes

it was very quiet, nice laundry room for guests

the laundry room. that was a surprise. friendliness of the staff.

was quiet, the room was comfortable the beds were amazing the breakfast was good the smell was great unlike

away* the hallways were soaked in pet urine which multiple people complained about

we also liked the laundry facilities

distance that we had to walk to get to the laundry room and the elevator

people who like to come to hampton inn frequently mixing up some breakfast items would be nice

lots of parking even at the end of the day when hotel was busy

the breakfast was ok, the location was awesome. i loved how clean everything was.

washer in the laundry room was broken with no hope in sight to be fixed

staff was great. on-site laundry. breakfast. very good location to freeways.

screaming kids all hours

the pool was small but nice.

breakfast asked toast, could have had a better variety

and the laundry room was great since my lover stole most of my clothes so i could wash what he didn't

the parking lot was well lit

the wifi was a constant issue Cf tdf ff v for

fridge cable wifi giant bef

wifi was not strong enough, tv remote ineffective.

no self serve laundry facilities available on property, but laundromat not too far away.

kids loved it(i wont say that i didn't go down that water slide a few dozen times

the pool is amazing, our kids loved the water slide, they had numerous kids activities during the day, etc

much better value, room about the same size, a kitchenette, a couch, beautiful pool area and gorgeous views,,

work our facility is too small and the style of the gym and workout equipment needs to be updated

the laundry facilities worked great since we stayed for a week

the room with the guest laundry room had a leaky ceiling

laundry room was big and the washer and dryer were goods size

beautiful outdoor sitting area, eating and listening to the birds, vending machines, ice machine, laundry room

also, the laundry room was exceptionally clean

the person who drives the car also works in the kitchen and does the laundry

friends and i really enjoyed the amenities like the spa and gym

nice restaurant and bar

the jacuzzi is within the adult pool area and kids still occupy the jacuzzi

and a $58 room service fish was bland and overcooked

free guest laundry room

areas of the complex, staff, service, private balcony, a shuttle service, quiet and relaxing, laundry facility

there are a lot of cool pools, free laundry, and workout space

was still dirty laundry in our room and then we couldn t get clean sheets for the sofa bed

you can enjoy the view of the hotel laundry from the balcony

staff really friendly nice up keep on grounds beautiful laundry and exercise facilities

the laundry room was clean

laundry required going to desk for separate key and change

only thing if anything, there is no laundry rooms for guest at this location

we are close to family you offer onsite laundry. staff very friendly. maid service was great

there were multiple rooms that had dirty laundry outside the door that was not picked up

location, the staff, and the pet friendly policies are the primary reasons for giving this hotel a high rating

i had a doctor's appointment and was fasting, my family had breakfast at mayo cafeteria.

great location near mayo clinic and reasonable rates. also nice staff and pool.

clean, spacious, comfortable, quite, beautiful landscape and pool era

laundry as very good

hotel was clean, staff exceptional and breakfast very good.

it's a really great hotel for people with families because there's so many things for kids to do and their gym

staff, breakfast with well seasoned eggs and walk to multiple restaurants

pool was out of service

room service was quick

kitchen west and it s staff and food were excellent!!!

generous late check out

the first night i called room service at 7:45 before they closed at 8 pm

kitchen west had excellent staff poor quality food at breakfast

old. no breakfast or laundry.

missing some basic items in the room..like bag for soiled laundry.

was no laundry facilities, had to find laundromat

out bikes one day and had a wonderful ride on an excellent bike path that took us around the golf course and

hotel, very clean ,beautiful location food and bar is great too

it had a laundry which suited us

dryer in laundry room inoperative and the pool was filthy

they changed laundry services so we had no towels and since we used the ones we had to mop up the water from

noisy at night with laundry carts rolling on sidewalk and tour group talking and walking the facility at 3 a

my laundry got taken but that wasn't thier fault.

and helpful staff, clean room, pools and hot tub, spa massage, gift shop, beautiful grounds and convenient

kitchen could've had a few more dishes and cooking items to use for breakfast and lunches

breakfast was good in the open-air restaurant

in at reception, to the guys on the concierge desk, to the breakfast servers to the poolside bar staff - i cannot

nice pools, good restaurants, nice tennis courts and plenty of space to walk around, a very nice kids park

being close to laundry facilities, being on first floor.

the onsite laundry was also convenient and a very fair price

the bed was very comfortable. the wifi was reliable. breakfast included a nice variety of food.

we booked because it advertised a shuttle with a 5 mile range

close to casino and top golf. complimentary breakfast

really like that the hotel was in a very good location and right next to top golf that was a huge

free parking

would have been nice to have a mini bar in the room

casino was fun, first time i tried but was so close

nice room, the pool and it s staff

of the public areas ie laundry room, parking, walkway between rooms and main hotel looked shabby and unclean,

laundry was cheap and easy to access

the laundry

1 problem my room was next to the maids laundry/supply room so so the housekeeper was a bit loud until about 1

our room was too close to the laundry rooms, it wasn't quite enough, even though i specifically asked the

breakfast/dinner, pool area, gym, nice/quiet area etc.

was time to de-stress from work, school, kids, and the ongoing covid-19 pandemic

midnight room service menu consisted of three items

from room service to spa services to lunch on the patio was outstanding

wifi was not free, after so much paid

no extras. no breakfast no laundry.

we stayed in 2 bedroom villa and had full kitchen, laundry, and very large living room area

in the morning neighbors kids were so loud you could hear them through the door conjoining the 2 rooms

extra treats and activities. it would be great for kids.

spa was closed.

laundry room available

no microwave in the rooms and it really really needs laundry facilities!!

no laundry facilities

no laundry facilities

it doesnt have laundry room??

we had drinks at the bar and the staff was on point

we loved the pool, hotel bar with live music and car service to and from the sanctuary resort

pool area and food and proximity to hiking

floors made it seem cheap and golf course was closed, one of the main reasons i chose this hotel

the gym, pool and ambiance

of room service, replacement of water in room, amenities etc

room service, gym, restaurant/bar, spa (limited) were closed

i wasn t crazy about the room service. i didn t care for the disposable paper cartons.

vegetarian choices on room service menu would be a plus

the spa was amazing

view out of my room. it was laundry facility.

for relief only to hear the golf cart back up alarms, maids talking and slamming doors at the laundry facility

also only one laundry service and it was older

our room overlooked a pile of laundry and

lastly i paid over $1700 for our stay and our view was of dirty piled up laundry

the coin laundry was very pricey

machine and dryer were always busy with people stuff that just took their time to get their laundry out of it

the laundry room was a big bonus

great to have a laundry facility

the location and the kitchen.

when asking about how to acquire change for the laundry the staff was very rude

the website, it said that it was pet friendly

it was clean, the staff was nice. the gym was also nice.

) needs to ozone the rooms or good odor fogger , no breakfast (could of offer a protein bar or something),

there was no supervision at the pool. the kids took it over, and we re out of control

restaurant, spa experience with sebastian who was amazing , elements restaurant , infiniti pool, salt mineral

beautiful location comfortable rooms. love the spa and pool area

restaurant menu not for kids or very young adults.

we also enjoyed in room service which was great and about a 20-minute wait from phone call to room delivery

everything about this luxurious resort- the casita room , the decor, the amazing bathroom, the spa and fitness

no guest laundry on the premises and the in house market was a little pricey.

no o site laundry facilities.

no guest laundry is very inconvenient

to walk to another hotel for laundry needs

the maid on our floor was not polite i had to ask 3 tines for a laundry bag.

i ended up having a asthma attack friday night because my room was too far away from the laundry room, the

only 1 guest laundry washer and dryer.

pool hours til 11pm and modern shower !

balcony, pool, everything in room, restaurant, location, and appreciated the late check out

the wifi

was perfect size for our family, clean, comfortable, great place to wind down during our travels, breakfast was

breakfast room floor very sticky for several days, even after telling breakfast room attendant.

rest i wouldn't pair of i had to spend hundreds but just saying it's worth it they serve not just breakfast but

due to food allergies, i have to bring all my own food, so having a kitchen and full-size refrigerator is an

my children were swimming and the manager im assuming poured purple liquid in the pool

lost laundry/not delivered had to call

laundry service was decent but pricey

was very nice but too crowded during the weekend with kids and people having parties

spa prices were too high

paying for wifi was unfortunate.