the bed was really uncomfortable. the pool was dirty. no breakfast, no laundry service.

fireplace made it a nice atmoshere

we made our own breakfast and had a kitchen.

pool was huge, sparkling clean and heated

pool not heated so not usable in winter

lovely pool area and spa

whether you re lounging by the pool, strolling through the vineyards, or simply enjoying the view from your

the adult only infinity pool and jacuzzi

the food in the restaurant was delicious and the best english breakfast tea in the us

we really enjoyed the kids garden and planting plants

location and grounds, loved the outdoor private tub, excellent pool and spa, paths to walk around the grounds,

lovely location, great swimming pool. clean. friendly.

the restaurant food was pretty good but everything took a long time esp with kids

we ordered room service the next morning (simple toast, bagel and coffees) and it took over an hour to get to

the masculine, beige, golf club vibe was prevalent, and not my style

couldn't take my laundry at 8;20 am because the service had just passed

no laundry service, bar closed at 8.00pm food only average

real issue was the need to drive to get to bar and restaurant and no room service

ate dinner at bar and the food and beer was excellent

on-site bar and small dining facility with patio seating

room was 2nd floor overlooking the parking lot next to the hotel laundry room with machine noise going on until

the pool was also very nice, and while the jacuzzi and gym were a little small, they were functional

the pool door was broken and key card did not work.

no,golf channel and carmel is a golf desinaion

pet fiendly

pool was cold, laundry room out of service

good service by raoul. cvs right next door laundry facilities

a room with a fridge / microwave (not all rooms have it) but i saw a microwave for public in the laundry room

there is a laundry service available (for a fee)

laundry and washer very dirty.

our unit was on the first floor right across the utility rooms and hoter laundry and it was pretty loud and

think our only discomfort was that our room was right next to the cleaning ladies laundry place

room location, across from the maid storage/laundry room

wifi a little sluggish.

kids are always happy

only thing i can think of is the washroom the washer didn't work for the self serve laundry

was stated that there were onsite laundry facilities

a bit noisy in the room and a pity the laundry was always busy

laundry doesn't work, the staff apparently knew but did not inform us in advance, washer dirtied

also did not like that there was no ice machine or guest laundry that i could find

the facility didn t have laundry services.

no room service, laundry service

having to go up a lot of stairs to do laundry

spa tub and ocean view, both were excellent

parking!!!

the hotel has a self laundry too to my surprise

kids loved it

breakfast all you can eat with omletts the gym

cold pool. my kids didn’t last more than 15 minutes in the freezing indoor pool.

breakfast, gym, and the proximity to bike trail.

also no laundry services

there is no laundry

guest laundry room, when asked about restaurants was told about chains that all cities have and front

room was clean people was nice sleped good had a good breakfast what else do u need

wifi was good, bed was comfy

activities for the kids and the comfort feeling i had like i didn't have to leave the hotel so i can feel

beautiful golf course

beautiful property. definitely request a room on the golf course side for the best view.

me of i would like a room close to the pool, rather than just assigning me there

awesome fireplace! supper family friendly.

we loved the food on site, the pool is heated so swimming in 59 degree weather wasn t a problem

everything. beautiful. clean. love the events. love the bar and community feel on lobby area

our room is above the laundry room, so for the whole morning it was filled with the waste air from laundry

we chose the hotel because of the availability of self-laundry and were happy to find the facilities well

laundry and parking were convenient and the rooms were very clean and large

laundry room should be updated the machines were very smelly

room was across from the laundry room

yes the walls are thin, but the clientele are not college kids out for a drunken weekend

wonderful breakfast! lovely wine and cheese!

breakfast was not offered, at a time restaurants we re not open. this was the only negative.

breakfast was good

breakfast was perfect in a very cozy room served with champagne

i didnt like being under a supply or laundry room

by tuesday am instead of putting my laundry away, i put it in the trunk of my car and reserved the room at

we informed laundry and the front desk, multiple times

hotel room was not clean and dirty laundry was still out in front of our room

ugly exterior, laundry was left outside room all day, food was expensive.

great location and parking. breakfast was good.

there were kids around sometimes but i'm a huge grinch so don't even listen to me!

great rooftop bar at vesuvius across

the breakfast they serve hit the spot and was appreciated

pet fee was $121 - more than all the hotels we used on our trip the fee was either $0 or 20-30 usd

friendly helpful staff and good breakfast basket system

great location close nice restaurants great breakfast delivered to the door free parking

continental breakfast was served in individual picnic baskets for each room!

vid times) nice touch!

central location, parking, great breakfast and felt like a boutique hotel

outstanding staff and breakfast

breakfast served every day, buffet style, on a small table there were 3 pans of warm items; first,

friendly bar tender and staff location its quaintness

bad singers that went on virtually all night at the bar and the bathroom was small enough to be on a cruise ship

if a hotel is determined to be pet-friendly, it should be proactive about suppressing annoyances

perhaps laundry facilities would be useful.

i like here every think.including parking

small parking lot.

pool is heated which is nice as carmel can get chilly

parking, comfortable and clean room

if you don t want kids under 3 years old just let people know and i book a different hotel

s a bit off the beaten path, if you want to be near the ocean, and parking can tight, but we ve never not

room with a fireplace and a large bathroom

parking was a little rough

also, kids were up and playing in the garden area at 7 am, waking us up early

is no laundry room for guests to use, and washing clothes after the beach has been a big problem

there was even a fireplace in the lounge

like wifi being an unsecured network and it kept going down

wifi in our room was very spotty, not coffee maker and the room and hallway of the room section and

a heads-up to people who travel with young kids: keep them away from the light bulbs

old wooden staircase when people come and go no privacy spa tub only for one small person room close to street

bathrooms and a fireplace; ocean views; very friendly staff; nice breakfast included; coffee, tea, and fresh

the hotel staff were friendly and the office was delightful with a roaring fireplace and a bountiful continental

didn t even try the spa tub as our experience with the tv and fireplace were so bad, why get disappointed

there were no signs with wifi password

there was no laundry

the breakfast was really good, the rooms are clean and cute.

the breakfast was delicious

from check in, our glass of our favorite beverage on the balcony, abundance of amenities, a breakfast that made

wifi fast

very large room fridge and microwave was handy laundry facilities were useful

gave directions on their laundry room and local facilities

laundry services available and strong wifi in the

parking lot is right in front of rooms

there is a mini fridge, small microwave, cable, complimentary wifi and a moni safe

a little basic - no laundry ect

there s no laundry which for a best western plus is absolutely disgusting and unacceptable

laundry facility would be so helpful.

no guest laundry.

breakfast is basic. no fruit. small indoor space. no laundry facility

wifi was really fast, and the lady at the front desk was very helpful in making sure we had

more parking (not the hotels fault)

the room had all the amenities, frig, microwave, wifi

easy parking and nice sized rooms with comfy beds

well lit, great beds, parking, close to everything, friendly staff, clean, microwave and fridge, great hot and