pleasant outside area with pool

gym needs attention

there was an additional cost of 10 euros per night to park. gym was under equipped.

the gym is quite good, equipped with a multi-functional machine, benches, dumbbells, an elliptical, and

pool and gym were tiny

super comfortable room (junior suit in my case) breakfast spa gym can buy a cofee/tea on a floor

value for money. there was a spa too but we didn't use it.

the staff is very helpful and friendly very clean room and suite, great breakfast

breakfast hearty, homely with good options even for vegetarians

as always great to be in this hotel. super service and the breakfast is really good.

the size of the swimming pool but it was ok. nothing measure. .

the location and the pool

the pool was smaller than excepted but it is ok for an afternoon chill.

quite small swimming pool and gym.

24/7 checkin. late check out. parking on the property.

-friendly staff. -clean room. -wifi.

15 pm for the bar to open

no cafe or bar open in the hotel, which isn't so happy to see.

the hotel has a nice bar and restaurant that saved us at our late arrival after a tough journey

hotel was listed as 'pet friendly' but this was restricted to the room

inclusive coffee and good wifi as well as friendly staff

only thing i could complain about is the structure of the wifi login

cleaning, good air conditioner, free coffee machine, big beds and wardrobe, huge bathroom, good wifi, helpful

truetype pet friendly

wifi kept switching off.

all facilities were in excellent condition & room service was prompt & friendly

good location, friendly front desk. spacious, clean room. good wifi.

the location was centrally located, room was spacious and wifi was very good

no pool ... and location ages away from a beach.

despite a non smoking room clearly smokers had been in it recently

very hot in the corridors and high and expensive laundry and mini bar

food choices on room service menu limited

expensive pet rate

helpful staff, polite and courteous, beds were very comfortable, mini bar was very welcoming after a tiring

wifi is prehistorically slow!

i left some laundry in the bag provided but the cleaner did not take it

free wifi, helpful staff

wifi

staff was really nice, we made use of the laundry service (which was very efficient) and on the last day we were

wifi wasn t working well.

wifi is not perfect and not stable. bed too hard and not too clean but acceptable level.

good value for money, great location, good breakfast. good wifi

good wifi, bathroom was big enough as well as the room

good room service you have to put your laundry in the reception and get down to reciption to get

we couldn't choose food from the bar by ourselves

food available, cafe bar which only sold drinks

-the gym was temporary closed -built in 2004

wifi is useless. poor selection for breakfast

not too many restaurants around, laundry expensive.

large, clean rooms with comfortable bed. good breakfast and fast laundry service.

the gym was too small.

good room service menu

booked the room for 2 adults and 2 kids and breakfast

clean, good location, short walk to the beach, pet friendly and excellent customer service received by all staff

facilities were good and our room had its own private deck with pool overlooking the main pool

the only thing would be adding a few extra pieces of equipment to the gym.

pet friendly, with secure outside area attached to the apartment

bar food could be much better, also these rules that you cannot have a proper glass in the garden

wifi was unreliable and required frequent log in

staffs attitude, beds and pillows, and no wifi even though advertised

wifi did not work, so i struggled with communications.

wifi was ok but not the best

have to fill out the whole registration for to be able to use wifi, which is so complicated that you can just

small swimming pool in a rather odd location with little sun, and only in use in full

there is a pool and loungers

bar not open??? very poor wifi neither acceptable in a four star hotel.

there was no laundry service or iron in the room

this time, the restaurant and bar were closed, but we hadn't been forewarned

diner & breakfast

no bar in the hotel. you can buy drinks to take to your room.

l did not like but l would have liked a more extensive evening menu one other thing no cafe or bar through the

was excellent, we got a lot of help from the staff eg, directions, services like laundry, store room, cooking

nobody did the cleaning and changed the laundry in 7 days.

they have no laundry

hotel has good free wifi and tv in every room

- laundromat, supermarket, cafe and bar are within 10 minutes by foot

don't have ironing in the room nor in the room service, the only way is to use the laundry service (no available

this was literally my only complaint but there is a laundry service available at extra cost

the pull-up bar in the gym is loose and thus dangerous should be replaced or repaired

problem is the mini bar empty they didn t put even small bottle of water and the room without bath kit and

not to mention the employees were very noisy and talking loudly in the hallways when they began room service

laundry is expensive (considering the price) and ironing was really bad

staff from the minute you arrive - the pool team serving towels and drinks (thanks lauren) , the breakfast crew

great location, lovely sea view rooms, friendly staff, nice pool. everything you would expect

restaurant manager did not allow us to buy sandwiches for children to eat at bar area even we ordered many

seaside view a must, room was loaded, room service on point, and everyone was great

noise because of nearby laundry

clothes, and travel to oceanographic to enter from 8pm and until 12am (slightly cheaper and less kids around,

clothes, and travel to oceanographic to enter from 8pm and until 12am (slightly cheaper and less kids around,

wifi

wifi didn't always work as well - breakfast was not very tasty but that's also not what i would

we loved the patio view of the beach and the spa bath was wonderful after a full day of walking

so guess that some rooms may be affected by noise from the late night events in the bar (which were great by

they offer free refill of water at the bar which is good so you won t have to buy one

wifi signal was not great inside the room

some tea and coffee making facilities in the room and more information about room service

and there are not anything to hang out the laundry

restaurant next door, sabbia, was great for breakfast, set us up for each day

the place was clean and everything worked perfectly (fast wifi, hot water, tv

wifi was also good and didn't have any problems connecting from the hotel

breakfast was included, served in the cafe/restaurant next door - gorgeous decor and lovely food

was no room service and despite putting laundry as a service, when i enquired i was told laundry is done externally

had all sorts of issues - the minibar was not working then it was left empty, no laundry service available, no

is not the place to catch up on your laundry needs as the turnaround was 2+ days, but that might have been

no pool, no spa so a bit expensive in that regard

was no bar area if you just wanted a drink, we sat outside on the terrace and asked for just a drink to be

we also had access to the sauna, gym and jacuzzi all included

the spa is lovely but you have to pay to use it. the gym is free and is basic.

jacuzy also good in the spa area

roof top pool little more than a paddling pool

bar could be open later

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

116 eur for laundry service - really expencive. no pool bar.

room size was very good, good breakfast, wifi operational

good food in the cafe bar as well

the hotel even had a room filled with toys & games for the kids

lovely bar and bar food available until 01:00 hrs

big spacious rooms with incredible view, staff were friendly and helpful, food was lovely fresh and

bar: hotel bar open till 3am, drinks and cocktails very well priced

only thing would be is the gym could have been better air conditioned

the free wifi was slow and struggled

housekeepers stole my laundry bag from my room

very efficient and relatively inexpensive laundry service

quality of the wifi was good.

a big hotel, so there were a lot of guests and the pool area was really overcrowded - we couldn't find any free

the breakfast was perfekt

i came back and asked it there was room service being the restaurant was not open

the location was fine for us but may be a challenge for older people or people with kids.

location, small pool on the roof (24th floor) but brilliant to spend a few hours during the day or evening

wifi connection in our room was terrible

wifi was a bit weak

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

the front desk was very helpful, giving us a map and informing us of where we could do laundry

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

wifi was poor at times

rooms are very big for families with kids

own fault for not understanding- but do not get your laundry done here

staff was nice, laundry service very quick

the walls are very sound-proof and you can hear all the hotel guests doing their laundry and using the toilet

we asked what is the possible extra services, she mentioned only laundry (unnecessary for one night for us)

pet friendly, nice room/bathroom (with bath yay

wlan has no internet (use hotel wifi)

the internet (wifi connection) was atrocious. it would cut off and on constantly and was slow.

there was no wifi in my room

got the wifi to work

no tv or wifi at all

the rooftop bar provides a lovely view over the city and we appreciated the welcome drink

everything about our stay was impeccable, from the communication with the staff, the room service, cleanliness

issue with room service which were attended to by the manager to our satisfaction.

we arrived during a weekend festival, they were gracious enough to give us a late check out, and wait at the

even though there was a room service, we missed a bit the possibility of a in-house restaurant.

location right next to the wall, laundry, pharmacy, bakery, and stores

and selection, we received a nice surprise for our wedding anniversary, there is a self service laundry right

they have a phone but no room service and when i asked about laundry service they pointed to the self laundrette

staff are friendly and helpful and their was a laundry service next door which i used and was easy to use and

room was next to the laundry and the storage room, slammed doors since 7 am, spinning washing machine running

expected a smart tv, great to have if you have kids

location, fantastic hotel, the whole experience was brilliant from room to spa facilities could not fault one

an outdoor pool would have been a real bonus

8-11 am restriction for kids to be allowed on the pool parking and breakfast seemed too costly for us; we found

room service was also good and the pool and steam room wonderful

the wifi was horrible and we saw a dead cockroach on the stairs

rooms are huge the shower worked well decor beautiful pet friendly, 10 euros per night the location to the

very clean, recently repainted, friendly staff, pets are very welcome.

wifi is more than slow and unusable in the room

wifi was weak at times. bathroom soaps tiny.

the kitchen only provided

we were upgraded to a deluxe spa room which was beautiful, spacious , really comfortable with tea & coffee

have liked a room that locked to leave your cases, they were just left in a corridor near the kitchen but

didn't try the breakfast but loved the front desk staff helpfulness and the maintenance of our delightful room

internet /wifi did not work consistently

staff did not tell me about the gym , or wifi information, the cleaning lady did not leave a spare roll, i had

to hotel entrance by car difficult to find, roof top restaurant and pool not in use being upgraded, lifts not

breakfast area was below expectations

everyone on reception were very nice and helpful and the breakfast was great

clean hotel, spacious rooms, good breakfast with hot and cold selections (the cheese cake is to die for)

i know the space is limited, but i would have loved to have taken a dip in the pool if there was more of a

splash pool only. no in room coffee machine.

everything about my stay i loved the thoughtful architectural touches, staff service, room service, the bed

while pricey soft drinks and coffee are free in mini bar/room service - a nice touch

our room was luxurious and the free mini bar was fantastic with soft drinks and snacks