clean, friendly and good breakfast.

the usual great holiday inn express breakfast ready at 5:40 am so we could get an early start

swimming pool closed, breakfast was just ok.

i was a little disappointed by the breakfast but these are different times that we are living in

rooms were big and clean. quiet hotel. great breakfast,

good free wifi and parking

allowing us to invite our grand children to use the pool.

the airport shuttle service 24 hours was a nice perk as well

staff, an airport shuttle that would also drive me to a local restaurant and back for free, and they were also

pool and gym closed. hallway smelled bad. room furniture pretty worn

dryer missing in a couple different rooms i stayed in and no laundry bag in one

beds werent made up, laundry issue, housekeeping was on it and sent a great team!

when we arrived, i ordered pizza for my kids

there s plenty of parking available, nice big lot

clean, comfortable room. friendly, helpful staff. good breakfast.

they had no clean laundry for the beds

and they didn't have any quarters for me to exchange to use the laundry appliances

was extremely helpful and the breakfast staff were phenomenal

everything was so wonderful. my kids had so much fun swimming.

jill was super sweet to my our kids

full kitchen and a toaster and 12 cup coffee pot

kids had to keep rust bands for the pool

we enjoyed our breakfast in the hotel

parking, wasn't enough.

my kids loved the pool but there was bo hot tub for my enjoyment..

i wish there are more tea selections & tea in the room. laundry bag will be nice too.

rooms, extremely nice/updated rooms, pool was warm, nice fire pit area out front, very

the grab and go breakfast was great and so was the location

loved the room and staff. breakfast was nice.

no pool because of covid-19.

was a big bonus to have laundry facilities on one of the guest floors (3rd floor

the breakfast meats and premade sandwiches werent very good

the food for breakfast was lacking and no fruit.

my husband utilized the gym, and he enjoyed it

well maintained and clean. loved the shades on our room window facing the parking lot.

the size of the rooms, and the kitchen.

full kitchen

little disappointed to find out after booking this pet friendly hotel that there was a $50 non-refundable pet

clean, extremely well-appointed room and kitchenette, friendly staff, convenient location, good breakfast options

remodeling made it inconvenient for parking and navigating the hotel

the pool and breakfast was very good

took a dump in the pool

the pool had a slime water line on the top 4 inches of the wall and there was a family with 3 kids

the pool had kids swimming that were not guest

spacious and clean room, good breakfast, modern-looking hotel, comfortable parking

do their business there was no indication that there would be an extra charge for it being pet friendly

were large families with many kids running loose through halls

pricing for a night to take kids to a indoor pool and have family fun,i felt was very over priced for the room

pricing for a night to take kids to a indoor pool and have family fun,i felt was very over priced for the room

on the web site they stated they were pet friendly.

laundry service

no carts for luggage available the laundry room was right by our room and the door was slammed when was trying

also it would of been nice too have somewhere for guess to do there own laundry too

plus, free hot breakfast, a pool, and good price

nice, clean property with friendly staff and great complimentary breakfast.

the front desk area was hot, laundry laying everywhere and abandon

no hair dryer. no disposable laundry bag.

room entry doors lead to the parking lot.

friendly staff. parking for trailer. pool and comfort

the room was comfortable. the bed was so nice. the breakfast was really really good.

no laundry area on same floor we were on

the laundry room didn't work our tv was broke and never replaced and the staff was rude

the laundry room was a joke

room weren't clean - black marks over the bedding, tissues stuffed in the door, someone's dirty laundry left in

again the staff was rude the laundry room was filthy in the washer and the dryer stopped working in the middle

guest laundry is not secure and floor was very dusty and dirty with lint and candy on the floor

was accommodating, on site laundry open 24/7, large room, quiet, decent breakfast, dishwasher, 2 bathrooms

room was not close to parking ,laundry not in room ,bed was sort of ordinary.

the complimentary breakfast was a great start to our day

the kitchen was nice

great breakfast menu and welcoming bar area.

the bar, breakfast area, gym and laundry was a blessing it made our stay so awesome

need to have more change when people want to do laundry

change machine and a coin-operated dispenser for supplies needs to be located in the laundry area

the laundry facilities didn t make the clothes clean or dry and the cost in coins was too high

t clean we found bedbugs on our bed our baby was beaten by it in two places and we had to do laundry and to

the rooms are beautiful, the hotel in general is beautiful, and the rooftop bar is incredible!

the gym had everything you'd expect at a hotel

we had a corner suite however the room was kind of minimalist as well there is a bar called pins right out side

place, great bar and jose, the bartender was awesome

both darnell and brandon were very friendly to buster and reached down to pet him

the night staff seemed a little put off because i needed change for laundry and i'm a night

furnishings plentiful parking quick check in late check out clean beautiful outdoor sitting

the tiles in the pool could have been cleaner

plus, i love the free parking on site

swimming pool kids and walking on floors/elevators without wearing shoes and making it too slippery and unsafe

price and quality was top notch. nice pool and hot tub inside.

i also loved that there were multiple parking lots, so i was able to park behind my room

liked the fact that the hotel was not crowed and there was lots of parking

everything. pool and hot tub was a wonderful bonus. bar and restaurant were wonderful.

the pool area could use more chairs

i personally enjoyed the fitness center

the breakfast was very good and a nice selection.

breakfast buffet was not very appealing, but it was more fun to go out and eat locally anyways.

the pool was not open. we planned on using that to get some energy out of the kids.

breakfast was good. check was lightning fast !! greatest!

and cig burnt holes in it, we literally went out and bought our own pillows and blanket to us, laundry facilities

they advertise a pool, but the pool is empty and not maintained, closed off

hotel is pet friendly

no pool

outside of building needs updated, pool was empty and that area looked horrible

also had kids behind the front desk

front desk was rude to my kids when they and asked for two towels because we needed four and only had three

swimming pool closed

really need to do something about the road leading into their parking lot, it's horrible

easy to get on expressway, close to the museum, pool, great breakfast

laundry more centrally

laundry onsite at a reasonable price and front desk always stocked with quarters

the hallways and laundry area were very clean, also

variety of the choices available for breakfast could be expanded

very comfortable beds, clean rooms, breakfast was super.

laundry facility

in parking lot ,the driveway, finding the entrance at night, no change or soap for the laundry

dryer didn t dry my laundry after putting $6.00 in it. beds were very hard.

there was construction which didn't really bother me. no jacuzzi at the pool.

and this property sits below a steep hill that was never plowed or salted and neither was the parking lot

filthy, obvious staff issues, the room was loud due to being by the elevator and the housekeeping laundry room

there were two women who did the morning breakfast buffet, and they were so thorough constantly cleaning and

parents of the kids sports teams could have kept them more quiet and not running around the hallways

too many kids in the pool for too many hours.

clean and served an adequate breakfast

breakfast was good, the staff was very nice at the front desk

location wonderful. breakfast fabulous. staff outstanding!

every time they saw my kids, my kids came back with more

breakfast could be like the commercial

clean, comfortable, great breakfast, convenient location, nice fitness room

pool and breakfast

best breakfast at a hotel ever

the breakfast was good with lots of options that even impressed my 6 year old

clean, offered breakfast, and a gym

it s difficult to hold a conversation with friends while the kids are swimming

no guest laundry

didn't make use of the pool; though, gym was useful and staff were very friendly

the pool was nice and the gym was excellent

parking was very limited

nicely furnished . good breakfast

for the whole three days to give me new towels or more coffee nothin at all and the dryer n there laundry room

laughed at me when i asked for even partial refund so that i could send out my laundry to be de-bugged

we arrived, there were two police cars ( with lights flashing ) investigating a car in the parking lot

breakfast was very lacking

breakfast was in a bag

i was also never told they had a laundry facility

we overslept and missed breakfast

the manager talked to us about a complaint of kids running/noisy

great breakfast

like that someone burnt toast and set off the fire alarm at 6 in the morning and i had to wake my kids up

breakfast was great and the coffee was hot

the breakfast was very good with the best sausage gravy i've had in a long time

refrigerator- dishwasher- nice very comfortable king size bed awesome relaxing shower wonderful breakfast friendly

the pool was a decent size and clean we pretty much had it to ourselves except for 10 minutes or so

e breakfast was fine as well

staff was friendly, and the breakfast was great

pool was the only reason we came and it was great

used the front entrance as their parking spot the while time we were there

friendly staff clean good smelling facility pool was warm and clean

loved the rooms, lobby, breakfast, pool and so much more

the bartender was very friendly

no pool

small pool with no restroom fir the kids that actually don't pee in the pool

pool area was warm for the kids to play a long time

we arrived, we were told there was a $7 parking fee that we were not expecting

only one laundry room

the laundry area was also super nice, when you scan the qr code to pay for the washer and dryer, it

also like that it had laundry a room & on wednesdays they feed the guest for free, free drinks as well

breakfast never got replenished, so if you got down a half hour before it was over, you didn't get

they have the best breakfast

the breakfast was good and location convenient

the morning breakfast was always a variety of food and goodies

cooler than 69 even with thermostat set at 65 , no flavored creamer for coffee in the morning, breakfast was

parking

breakfast could have had more options

fact that the hotel had everything you needed from a fitness room to a laundry room to a bar and restaurant on

good location, plenty of parking

employee helped accommodate an early check in for us within a matter of minutes

our first day there when we had plenty of time the pool was closed.

no free breakfast

the staff was professional and friendly. room was clean as advertised. breakfast was tasty.

my kids loved the waffles and playing in the pool

the breakfast was delicious especially the homemade waffles

the pool was small and uninviting.

the only thing we didn't like was that the pool was closed

laundry facility had broken appliances and although they required quarters the hotel had no

it was dirty and laundry and trash were still in the room

it is a clean place, has laundry, gym, and a good breakfast.

friendly and helpful front desk guest laundry

wasn t the cheap stuff, price is extremely low for the quality, the staff was extremely nice, laundry room

breakfast was very good, and staff was very friendly

loved the whirlpool and swimming pool both were great after a long 11 hour drive

pool and hot tub were comfortable, but a little dirty

parking, staff, room, cleaniness, pool and breakfast

hot tub wasnt working but the pool was warm enough that still got to utilize the pool

her to take my dirty towels and she made me clean them up and take them to the hallway into her laundry basket

and i had 5 kids with me

were disappointed with this hotel because the pool and spa were closed,we were not offered a discount, and the

really overall we really like the hotel love the free breakfast it was excellent that was my favorite

they had enough options for kids and adults to please all of us

the breakfast area was spotless and the food was great

enjoyed the breakfast

free breakfast had plenty to offer

gym and pool available but unfortunately didn't have a chance to use them

gym and pool available but unfortunately didn't have a chance to use them

laundry was pricey

the staff were friendly and welcoming, the pool is still opened during covid season (covid rules apply), and

features were excellent (kitchen area, counter space, type of shower) the room was extremely clean with what

i was impressed with the kitchen, and how much room the room had.

there was a beautiful kitchen but not stove or oven

pool was closed, bar was not open late enough in the evening.

we realized when about to order room service that it was 2 minutes before the kitchen closed

free parking

maybe the pool could have been a tad warmer.

service , location, gym and amenities

the location and cleanliness is 2nd to none. a full service on site laundry was a major plus.

amazing. nice breakfast, comfortable beds, free laundry and free dinner on wednesday!

super comfortable beds - we really liked having a kitchen as well.

this is really nice hotel with kitchen stuff

pets everywhere made me uncomfortable with the cleanliness of the common areas of the

the laundry room was dirty and neither the washer or dryer worked

there was no room service, coffee in the room, 3 towels for a 3 night stay.

hotel had no bar soap. had to go to a local store to purchase.

wish there was a shuttle service, would like the restaurant to have longer hours

restaurant, bar, shuttle, breakfast only continental and none on weekends

we had to go to the desk to get new towels out of a laundry basket

i appreciated the on site laundry room and breakfast was excellent

breakfast was great and small gym with dumbbells did the job!!! staff was excellent!!!

the indoor pool was big compared to most indoor hotel pools in the area (estimating maybe 34'x15'

my grandson loved the pool. the breakfast was excellent.

the pool was indoors and cold

breakfast wasn't quite as good as what we usually see at hie.

the pool was closed

pool was cold

wifi would not work on our iphones

only one laundry machine/dryer set

the free breakfast, i noticed that most of the sausage links were not cooked enough

parking lot doesn't have enough spaces to accommodate patrons especially when you allow big work

breakfast and spa tub

i kept loosing wifi