my husband was in the hospital and needed a place to sleep and do laundry

they helped me figure out the laundry room

it was easy to find and there was plenty of parking. it is convenient to many businesses.

pet friendly. decent breakfast. good location

convenient location. rooms well-designed, good conveniences. plenty of parking.

in which she finally gave me a laundry bag

we were 2 adults, 3 kids

unsupervised kids running all over the property

was told no kids meals but after realizing there was a qr code to use it clearly says 5

room service closed earlier than stated on the menu, so we had to drive around and find a

actually didn t eat the breakfast but we loved the location

breakfast was great and it was quite and my kids enjoyed playing with other families at the

full size kitchen, had coffee and popcorn there uopn arrival

breakfast was great and it was quite and my kids enjoyed playing with other families at the

they dealt with my crazy kids great

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

the last day there i went in the jacuzzi changed clothes and wanted to wash my laundry plus wet bathing suit

laundry machines was only $1 to use, and they provided complimentary detergent

breakfast was adequate.

i enjoyed the breakfast. and i loved the comfort of the room.

bed, hot shower, mini-fridge & microwave, clean & convenient with shared facilities like coin laundry & ice in

don't have a laundry facility there

obvious prostitution going on in parking lot and nearby areas.

not much of a grassy area for pets to potty

pet friendly

having to do laundry outside the roon

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

cleanliness, space, pool, available gym equipment and work out tool and breakfast.

the pool was great

kitchen was well appointed with a full-size fridge and freezer

alarm woke us up on sunday morning (smoke was detected in the laundry room but the alarm was rung by the fire

kids loved the pool

we had our bod with us and having no pet fee was a huge plus

kids were mostly unsupervised even though there were adults there

great selection at breakfast

hot water in shower in no sink hot water no laundry hot water no kind of refund or comp for next stay nothing

excellent breakfast. wonderful staff. nice room.

breakfast good

difficult to get to the parking area

the gym was very small, was a bit on the pricey side for the time period and compared to airbnb

laundry facilities

a shuttle picked us up within 10 minutes

the shuttle started promptly at 4am

location, clean, breakfast

lots of groups of kids just loitering

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

clean had parking ramp that connected to the hotel the restaurant they had connected had great room

another question about an ingredient she started yelling to the point we had to take our young kids and leave

the breakfast was a little cold but great service

cockroach in room, unresponsive room service

i asked for room service 3 times

the pool wasn t open on this stay

pool water was chilly

when traveling with small kids, it was hard to explain why it smelled like skunk when they asked what the

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

would like them to give me the room with a fireplace again but they never

breakfast was a bit limited. but otherwise an incredible stay.

it was centrally located, had onsite free parking in the mid of downtown (my favorite location close to spot

wifi is very weak and barely worked

couldnt get room service late at night

location, room appearance and size, staff, pool, parking

the lobby, bar, rooms, starbucks coffee, the pool

shuttle - flight arrived at 3:00pm hotel would not send shuttle til after 5pm had to wait at the

jason at the bistro and bar was especially nice

loved the pool and whirlpool and room was very cozy and clean

the pool and throwing up in the garbage can guess we re using used dirty pool towels out of the laundry hamper

pool was so warm and the breakfast was pretty good, staff was extremely friendly and nicole the

of parking, seemed like a safe area, nice location

i had to take my towels from the room to use in the pool area, and i had to pay to wash and dry my towels in

breakfast included, pool, gym

spacy room grill place where you can spend an evening near a fireplace irish pub nearby large parking

very modern and clean. close to lots of dining options, on site parking, felt safe and secure.

underground parking clean rooms

it would be nice if airport shuttle service available.

free parking

room we were assigned to you was dirty in the bathroom, tv didn't work, laundry room with loud music was next

there was no detergent in the laundry room (the machine was out of order) and the staff could not make change

i needed quarters for laundry and the hotel had zero (isn't this something you could prepare for, just to be

upon arrival in that room, there was dirty laundry hanging from the shower pipe, so, upon notifying the front

the room was next to the pool and laundry area we didn't hear any noise.

no laundry facility in it.

beds very uncomfortable . no laundry available

no laundry facilities for guests on site. breakfast area was fairly small.

not happy no guess laundry and the prices to high small rooms

no guest laundry

from the valet parking to the wonderful food at the restaurant (breakfast and dinner) and the comfortable room

wifi sucked!!!!!!

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

top bar beautuful with great outdoor fire pit and best views of the city but small

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) used them both

breakfast wasn't the best

breakfast offerings were a bit spare and breakfast room crowded.

breakfast was fresh, varied, and staff was very friendly and helpful.

gym and pool out of order; room was not clean

the wifi was great and i was able to work on projects after returning back to the hotel

breakfast. no one from staff brings another food. no one cares about you

more lighting in the parking lot

friendly, quiet, great value, pet-friendly, convenient to shopping and dining, plentiful free breakfast

hotel pool was chilly

the breakfast was very good with plenty of fresh options

very friendly staff, nice pool

times for work i am a nurse traveler to rochester area i love the location to the hospital the parking available

it was comfortable, breakfast was great as well as the bar and dinner

you had to go next door to the sister hotel for ice and laundry services, which is inconvenient

no laundry but was able to go next door to homewood suites.

there is not laundry area in the building

there was no hot water had to go to another room to shower. they over charged for the pet fee

breakfast is so welcoming every morning such a kind person

clean, comfortable rooms. appreciated the laundry facilities. great breakfast!

sitting room separate bedroom comfortable bed clean rooms and bath great breakfast served helpful staff and

full kitchen with dishwasher

loved the mini kitchen esp. the full size fridge clean & quiet

great stay - would recommend for families with young kids!

apparently they were still in the laundry

guest laundry was much appreciated

they had really good cookies at the front desk and good wifi

loved breakfast

kids were very disappointed

love being able to do laundry while working out

having a complimentary laundry was really appreciated

on-site laundry- clean, tidy, just be sure to look carefully at the machines as they somewhat look

free laundry

full kitchen stocked well with dishes, laundry facility was nice, bed comfortable,

the location was great. the bar was great. the accommodations were fantastic. had a great time.

the food offered in room service is not that good.

pool is too out in the open

-gym was closed for construction

love the room and the heated pool!! will be back again!!

and guest laundry, which were features i purposely chose this hotel for, we're not operational and this was

breakfast and paraking aone would've made me give 5 stars but it was truly a comfort inn with laundry, gym,

the gym and laundry are being renovated

bugs from spiders to other crawling bugs the blanket was dirty so i gave it to housekeeping for laundry on my

but the bathroom was not ( i later found that the front desk staff were cleaning the rooms/ doing laundry as a

had to dry off with our tshirts and bring home a bunch of wet laundry

flies in the room were a result of food trash not being removed in the second floor laundry

in wasn't on time, laundry room wasn't stocked, dryer didn't work, toilet seat didn't stay in the toilet,

the hotel was not crowded. we were greeted promptly. parking lot was well lit.

ok maybe smaller sized parking lot

guy who checked us in looked like he smoked pot all day, grabbed a tee-shirt out of the dirty laundry and rode

the location was good but the night time clerk was extremely rude and the large group of soccer kids and parents

no alternate gym or pool access due to renovations

the pool was cold! brrr.

breakfast was good but coffee was ice cold.

no guest laundry. no hot tub.

no laundry, only a small in the next hotel.

no laundry on the premises

no laundry. we had to take laundry next door to the red roof

gym equipment was out of order and not enough to choose from.

and i had to ask for laundry bags for dirty

plastic laundry bag, pillows were good, not great

we went as a weekend fling for the kids to go swimming

they should reserve a certain area for pets just as they do smokers

we went as a weekend fling for the kids to go swimming

laundry machine broken - ran out of detergent - ran out of quarters at the office - not too clean

the coin-operated laundry and dryer machines are new and clean

breakfast was good . location for college and shopping good

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

location, parking , staff and cleanliness were all great.

bolt lock on my door did not lock and they need a change machine for the laundry room or at least allow you to

park and that the lady that does the breakfast went out her way to make sure i had quarters for laundry i am

renovation of guest laundry facilities, general upkeep of building interior not that great

laundry was broken

the laundry lady i met in the hall was kind as well

we must have been below the laundry room because there was a lot of noise like cars rolling across the floor

to get ice and plastic ware from the little kitchenette, and there was nothing there

the casino was to small and the bar staff were not nice

to order off the room service menu

the food at the bar within the casino was excellent!

breakfast, free parking, helpful front desk staff, laundry room $1

was over the laundry, which was in use at 7 am

staff was very friendly, clean rooms. breakfast is exceptional. on site laundry facility.

nice to have laundry, don't usually need it, but this time we did

only one laundry machine

clean, pool, outdoor seating area! mini bar at front desk

had kids knocking on my door first 2 hours

pool water needs to be heated.

pool

pool was great for the kids and the fire pit