room e79, vat e7, laundry & linen charge e39, service charge e39, card charge e7

no wifi

great breakfast, lovely decor great staff. exceptional customer service. early check in.

room, parking

there was a constant stream of people in and out of the hotel and kids playing football against the wall of

the hotel is beautiful, free leisure club for guests was superb, we used the gym, sauna, spa and steam room

first evening the food service in the bar was slow,partly our own fault as we had not booked

super friendly helpful staff.. good wifi, restaurant facilities

in the leisure centre so all round was as easy as an experience can be for a family of 4 with two kids under

the wifi was very week

from the laundry/kitchen which was only noticeable when the windows were open

also there was no price mentioned for the laundry service, so upon check out

like the interior of the hotel very big parking space and breakfast and the staff's i like

old hotel, good location and great to seethe ukrainian kids staying there having a great time playing in the

didn t get time to experience , the spa , or health retreat thingy next door

everything else. plunge pool was great. room service was excellent room was fantastic

location beside entrance to the object near swimming pool, got noisy with door closing and opening by early

the pool facilities for children are excellent, with the right temperature for kids to not get cold quickly

i would say this was limited as we had some issues with almost everything. parking was adequate

it was so calm and relaxing and spotless the bar was so cosy

parking close to reception entrance

from entering the promises, there was kids everywhere and it was loud

lovely bar food

wifi didn't work

beautiful magheramore beach close by and glen mill golf course.

we had bags of dirty laundry in the corridor outside our room on the fourth floor

small, tired , laundry bags in hall upon arrival and departure, no maintenance onsite in evening to deal

room service order

the hotel facilities of a pool, gym and spa area added a little extra to the hotel which was great

the breakfast was great

no laundry bag in the room

were in a deluxe room next to store room/laundry room got wakened every morning by collecting stores and

the room was cozy, bed was comfortable, good wifi, very clean, quiet at night with good curtains

the staff in the bar / restaurant were hugely helpful and kind. the service was top class.

he made checking in so easy and comfortable and was so kind to our kids

we have used haddington house's laundry service before which was very convenient and well priced to catch us

great wifi, wonderful bathroom and personal products- the coffee machine in the room was a nice touch

no room service after 10pm.

newly refurbished, nice decor, comfy rooms, excellent coffee, great wifi, friendly helpful staff

room service was a bit pricey, there was no iron in the rooms so it was a bit pricey for clothes to

that the guests in this room get to hear the wonderful noises of delivery trucks and trolleys (laundry, drinks

head barman on floor a little bit arrogant. but other bar people made up for his failings.

wifi in room, room temp too hot air con unreliable, poor coffee in room, bathroom fan not working,

free upgrade to a room overlooking the sea room very spacious excellent gym for a hotel

room service stopped at 9.

small rooms with poor laundry facility

the rooms are a little dated considering the reception area, bar & restaurant are all so nice..

space, cleanliness, comfort, nice bar menu

had dinner in the bar , the menu had a brilliant choice for both adults and kids and food was

was cold, early check in room was not cleaned after previous occupier the night before

bar fod was exceptional and very good value

free wifi excellent

amazing staff from aisling in reception to bar staff to restaurant

all of our pre check in requests were met and we were granted an early check in

good parking opportunities, dart in walking distance, nice restaurant and bar - what else do you need

found dirty laundry from former guests halfway under the bed and some other things that the housekeeping must

free parking and close proximity to ucd

our room was very spacious, parking was excellent, staff were helpful

were clearly marked near the entrance with signs however they were no bigger than an ordinary parking spot

staff were excellent and very friendly especially to our young kids. excellent value.

hotel had no laundry facilities and laundry service was expensive

room service doesn't really work

wifi unusable. bathroom surfaces were clean but tatty and held a smell of stale cigarette smoke

understaffed at resident bar after concert so couldn t get a drink

com price was 387 they changed it to 419 no food service only puzza late at night no info on wifi

there was no place on the property to do your own laundry.

disappointed when i had to pay 12 to park my vehicle which has a height restriction and laundry company

no proper laundry service

room was very noisy i think it was next to laundry room so i could hear washing machines and as it was above

the sub charges on room service we instead can be tipped whoever brings up food or drinks

everything was amazing i did feel like there was price gouging in the services such as laundry(which is charged

laundry service was expensive as everything was dry cleaned, would like a less expensive option for

because the pool, hot tub, sauna, steam room, spa, massage, bar, room service, laundry service, bed and bath

dressing robes for the kids was nice touch - as we all used the pool together bar / lounge area - nice relaxing

kids loved their pancakes and the waiting staff were excellent

was quite expensive to do the laundry

they also provide laundry both wash & dry for 12 euro all together

great laundry service too

parking on site, very close to supermarkets (tesco, donnybrook fair), a laundry machine (k petrol station),

view, friendly stuff, cozy atmosphere, fast laundry service, nice breakfasts

scandanavian cool vibe, wide plank oak floors, incredible facilities (fully equipped kitchen and laundry

we did our laundry and i have to admit the all-in-one washing/tumble dryer was fantastic, one of the few i've

give feedback, a fan working all day over the kitchen we didn t found how to turn it off

i love that they actually have stuff in the mini bar, most hotels leave it empty, 24h room service, also i love

i would love if the room was not under or beside generators (for kitchen or heating), it/they were exceptionally

bad laundry service, first time i left a signed laundry bag in the room and nothing happened, then i

aircon in our room and the hallways seems permanently full of laundry

only thing we didn t like on this occasion was not being able to get room service (as it was a match day) but

i ve stayed in, the room was very spacious, plenty of tea and coffee, free and very secure parking which is

location and parking free very good food

i asked the man working security cameras if i could put them in the dryer or use the laundry to clean them and

the rooms were lovely, staff was amazing-shout out to anita who helped with our laundry-front desk staff was

provisions were sparse in terms of utensils, towels, bedding, laundry service (there wasn t one) etc

needs power outlets at bedside. wifi pretty slow.

room service even though stated on website

no laundry facilities

restaurant & bar downstairs

wifi was not great, it wasn't working on the check-out date

bar full of character

cosy bar area for a drink in the evening too

was cold and woken very early due to noise from laundry been delivered/ removed

first hotel where not even laundry bag is provided if someone wants to use the facility

deck each time we needed more toiletries; half-assed room cleanings; a couple hassles with the laundry service

the hotel staff were really friendly from the laundry, dining, bar

they don't really have laundry services (charge per item, very expensive)

wifi was slow ,and shower pressure was only ok

we ordered room service and the food was tepid when delivered

modern clean building refreshed dinning room and bar chic contemporary outstanding

love the free nuts with bar drinks

breakfast was fantastic ohh the mini bar & snack box in the

we asked if there was a place close by to do our own laundry and they sent us to a place that was a place that

it was very clean and the kitchen well-stocked with coffee, juice & bread

it had a king size bed that was very comfy and there was both a spa bath and a sauna in the room

spa bath was really relaxing

everything was great there was noting i didnt like about it,if only had a pool

laundry service was quite good and very reasonable as well

near the canal, near a bunch of good restaurants, bus stop, laundry/dry cleaner, etc

free wifi, free water in the room, all positive

they were renovating and the gym was not available

the gym facilities are great if one is into machines but not for people who like free weights

we ordered room service for dinner due to covid and it was delicious

free onsite parking

tue huge big bed was so comfortable and breakfast was so tasty and loads on offer

nice room service to have dinner in the room

got room service late one night during our stay, they only had sandwiches available at that time and

lovely breakfast, comfy bed , room service excelent. friendly staff. an enjoyable experience.

didnt like the selection of food that was on the menu and no kids menu was presented

food from the bar and the cafe inside was excellent we ate here every day we enjoyed it that much

good food, great breakfast

breakfast was a real highlight – fresh, delicious, and plenty of choice to fuel up for the big

staff were excellent, great location, would recommend for family travelling with kids.

i had room service for my evening meal and it was very good.

wifi very poor not too much choice for breakfast

location, friendly staff, great room with comfy beds and blackout curtains, very accommodating of kids

breakfast

booked for 2 adults and 2 kids given one single bed and a small double

wifi could have been a little faster as it is, it can get a little sluggish, especially when

there was a nice flat screen that i could connect my laptop to and wifi was good

booked for 2 adults and 2 kids given one single bed and a small double

stay a little pricey compared to outer big names hotels heater next to kids bed wasn’t ideal as so hot had to

no laundry plastic bag

a free room upgrade and early check in, very pleased with all facilities,cleanliness, food, staff etc

my laptop refused to connect to wifi

gym

bar very good

cleaning and laundry of high quality

the breakfast was one of the best i’ve ever had in a hotel

stunning breakfast. lovely staff.

i first arrived, there was no wifi - but it worked after an hour or two

the staff at the front desk (aleena), in the bar and also the housekeeping worked professional and with passion

eleanor (10y) loved the room service (complementary milk and cookies

and surprising us with a bottle of prosecco, chocolates, a thoughtful handwritten note, and rose petals on the

lastly, the location/atmosphere was great there are a few parks nearby to stroll in or take the kids to play

i was happy with the fact they had an early check in which was super

separate shower gym well equipped, but not much space for weights if more than 2 people already

only complaint would be the price of the laundry service

clean towels has a strong scent of laundry detergent

gave early check in and late check out

wifi was very poor kept dropping in and out

was great - plenty of choice, swimming pool and spa area was lovely we used it every day of our stay, lounge

it is comfortable, well located, has a good breakfast and the staff is very helpful.

we were there with young kids and the room was fantastic but i would recommend requesting a back room if you

was on until 10 or maybe some basic food that's easily reheated or pizza that could be served as room service

the wifi was incredibly spotty and the room we had was very hard to find and not signposted.

no channels for kids to watch on tv (except for one in irish

great range of onsite facilities for anyone interested in spa, pool, dining, laundry services, concierge

my opinion price of the hotel should include breakfast as it is quite pricey spa didn t include

also it had a nice large pool, and the overall ambience of the hotel was very pleasant it is rare to come

the residents bar and garden room restaurant both offer fabulous

gym is small and classes running there so it was too busy to use when i visited

i also really appreciated their quick laundry service

also, when i had some laundry done, i was told consistently that it was 12 euros, but when i went to pick it

elsewhere for laundry service

manager added money to the cost of laundry. we agreed to one price and was charged more

option of light snacks/ room service

no laundry service as indicated

the laundry service is hired out by the hotel and is apparently terrible

the family room worked perfectly for two kids, and the beds were super comfortable

in the centre of town, room was lush, breakfast was fabulous, people working there were extremely helpful with

staff fabulous, room amazing, breakfast absolutely

breakfast was good.check in and check out fast,had laundry facilities

nice and music from the night club you could not sleep with it any of my kids could not sleep

free in diceys, drink cheap, room service breakfast very good.

breakfast was very welcoming with plenty of selection - its the only time kids

wifi wasn't working

room service is not 24 hours

got an early check in which was great the room is very spacious, modern and clean

wifi signal and speed is superb

barely even a negative, but i personally would have enjoyed if the bar was a little busier and we

had a lot of coordination as we were staying there on our wedding night and they facilitated an early check in

my 11 yo child couldn't use the gym and he was upset

very high standard of accommodation pool and gym facilities excellent all the staff are

spa area was a little basic in comparison to other 5 star hotels that i've stayed in

fitted out, is frankly too small - ok for one person - but too small for two, evidenced by room service struggling

location, incredibly courteous staff, lovely room, great food, reliable wifi and good space to work in room -

1 piece of my laundry went missing so not happy about that

needs a laundry hamper and tv wires to be hidden

laundry service was fast and clean

no laundry hamper could see a big ball of wires connecting tv

my room was not cleaned 1 day and i had to request this be done and 1 piece of laundry went missing

the noise from the hotel s laundry facilities was unbearable throughout the night, making it impossible to

had preplanned an early check in but when i arrived they were unaware, then i set at the front lobby for hours

there was wifi (seemed to work on mobile device only)

stayed for 6 nights but wifi was given for only 5 days

it was too warm, kids couldn t sleep.

no jam with the pastries small things like unable to get in the lift as it was being used for laundry after

location excellent, staff fab, christmas decorations gorgeous. breakfast gorgeous

the staff were exceptional, nothing was too much trouble great breakfast wonderful room perfect location i ll

the hotel and they offer a free glass of wine for residents & the next morning we had a delicious breakfast in

the bar, bedroom and breakfast were great

excessive noise. electrical problem/ had to change room. laundry problem.

given their wifi requires a second password entry with a passcode it means

i ordered room service, they burger is amazing

my kids especially loved the jelly doughnuts

especially the room service was excellent the staff were incredible

they messed up my laundry

staff with trollies and laundry also use the same lift

the room was a testament to great space planning and food in the bar the next day was absolutely delicious

wifi in the room was not very good at all

a decent sports bar is also located on the premises

laundry was outsourced and had to be done via webpage without same day delivery service

wish there was laundry in the building

no laundry

the only real negative was it was not possible to view the tv as the wifi strength was not powerful enough and

hotel was gorgeous, room was so clean and fresh, comfortable bed big telly free wifi nice view

no room service no laundry service in room amenities not

in my mother's room, a bag of dirty laundry was left on her floor

allowed me very early check in which was nice as i'd just arrived early in the morning and was exhausted from

also there was no room service or even a residents bar

reserved an executive suite for early check in , two days before arrival

i can only assume that a laundry is located somewhere

additionally, the laundry bag of dirty laundry was left in our room after housekeeping, and there was previous

bed linen, towels and robe where soft and smelled of freshly washed laundry

the laundry service was fast and great

room laundry felt old and the twin beds were tiny. front desk on departure was extremely rude.

no bottled water in rooms, no face towels in rooms, no laundry bags, & not enough towels in room

throughout the whole of the hotel there was a lovely fresh laundry smell.

laundry issue i'm thinking mattress had no protector on and it was grubby

is no complementary bottled water in the room, no laundry bag

there were bags of other people's garbage and laundry next to our door for the whole day.

the lady that booked us in was very helpful and friendly and then rory who was in the bar very well mannered

we didn't have the kids this time so the fact that there are lots of steps

visited bar late in the evening with my son and nephew ,very relaxing after busy dublin city centre

amazing abd friendly staff! kids at the bar were sweet and kind!

didn't expect a gym and we were surprised to find one in the hotel

we used the laundry service and it was prompt

room service food was quick and some of the nicest i have ever had

very small gym

the staff accommodated me with early check in which was very convenient

i think the hotel bar could be improved

additionally, they're charging 11 pounds to do 1 load of laundry

spacious rooms with luxurious bathroom and laundry facility...

they charged 11 euro for the privilege of using the washing machine- i asked if there was a laundry service

the spa doesn't have a lot to offer, no hot tub and the relaxation room is vey small

shame room service doesnt go on for later

there bathroom garbage had not been emptied, there were stains on the bedding, and no dirty laundry bag in the

room service trays and laundry bags not collected from

was sumptuously good, kids enjoyed themselves

in the bar

this unexpected turn of events upset our kids, and we were disappointed with the lack of assistance from the

also provided a quick and good quality laundry service

a bit pricey. no laundry facilities.

big bed, great breakfast, ideal location.

to re-login to wifi on phone and laptop each time back in the hotel room was a pain, but not a huge issue at

staff extremely helpful and food both breakfast and dinner were both highlights

there was a bag of laundry in our room

that would save on labor costs and reduce the environmental impact of all the laundry

hotel employee at the bar was

wifi was very slow

no mini bar in the room but room service is available till 4

through from the main pedestrian street and all the shopping, five minutes by foot to the temple bar area

breakfast was not included in our reservation, but was excellent

missed the spa and a pool. rooms are tiny

hotel i felt was not suitable for kids, as most areas were restricted from kids

location, food, staff at the door and bar staff.

timing of laundry and room cleaning service a little ambiguous

staff were very friendly and were always more than ready to assist with any query, whether it be laundry, food

excellent wifi

breakfast and staff were amazing a very warm welcome

is excellent and food in bar was also very good

hotel didn't have a laundry and dryer place

we got there late on friday and there was someones laundry a couple doors down in a bag needing to be washed

conflicting information first told that no items were found, then asked to wait for an external laundry company

room very clean, smelt lovely, handwash smelt amazing, bed & pillow were so comfortable, wifi very fast and

location, very friendly & helpful staff, nice confortable bar, great gym

no conditioner in bathroom and no biscuit on tea tray. extra 8 for room service excessive

the value for the stay was good, the room service was very good, and the parking facilities were great, even

working wifi with good speed and without a real speed limit

location to explore the city, walking distance of temple bar area, guinness storehouse, approx 40 minute walk

unfortunately there was no kids menu and we therefore ordered a pasta dish to split between them

gym facilities, location, breakfast when made to order, friendly staff and pool table

the bar on the 7th floor has a beautiful view over dublin and lovely atmosphere with the mood lightning

there was also a chunk of time one nigh when the wifi wasn't working

i also loved the bar on the 7th floor & the outdoor/smoking area

the wifi could be better

the laundry service was fast and

laundry service quick and reasonable

was no laundry soap to put in the laundry machine and we had to go out very late (didn't arrive til 1) to

nice and safe facility clean breakfast was good wi-fi worked well staff very nice kitchen and laundry in apartment

would have liked faster laundry options.

had some laundry done and the some items not fully dried

in addition, we used the laundry service which was very worth the price

worst and slowest wifi i've encountered in a hotell the last 5 year

room service menu was limited and closed down too early

breakfast options and bar on site were very convenient

might be standard in ireland but no fridge in the room and no laundry service

guinness was great and the bar staff kindly put a football match my hubby wanted to watch on the tv in the bar

the helpful staff and the early check in

location for all the local attractions all in walking distance, one straight walk to temple bar with lots of

the wifi was a bit patchy at times;

we took extra sheets off the laundry cart that always was outside our room

wifi smell

the night room service menu should have a dessert option

impossible to get a relaxing lie in and, as we had a 36 hr international journey with young kids, this was

room service is expensive 10 tray charge and it doesn't say what size the pizza's are so you

requested a late check out

was lovely but kids were disappointed that the pool in the images was for over 18's which we seemed to miss that

found the cost of vino quiet expensive in the bar and the fact that we had to leave to come home

very nice. decent gym and facilities. the rooms were amazing

excellent staff & breakfast.