easy parking close to restaurants

both adults and children used the hall way as a running track as a bar for the adults

parking outside room

fridge with no bar, meaning kids had nothing to consume, haha

comfy beds, pet friendly, great restaurant across the street.

had laundry facilities on the property which was convenient

room first assigned to me was uncleaned, dirty laundry on the floor, unmade beds etc

our room was next to laundry room and was noisy

i woke up early and the gym facilities were not open yet.

the breakfast eggs could do with a rework, they were a bit powdery and dry

professional atmosphere great complementary breakfast comfortable room lots of parking close to hwy 403 for

the pool was open and the kids loved going for a swim

parking design was completed by a 4 year old, otherwise the hotel was very clean and nice

my kids loved the pool

location, pet friendly

happy for laundry facilities

kids were not fans of the breakfast, also when i called to book i was told the pool was open,

didn t like the lack of chanels on the tv , the pool had no clean towels we had to grab some from the work

kitchen generally well furnished and staff gave us dish soap as needed so that was good

loved the kitchen with the stove top, giant microwave, sink and dishwasher

had breakfast ready at 4:am

anyway they offer a morning breakfast which is complimentary

close to the airport..breakfast

to airport for early morning flight, cleanliness, courteous staff, early opening for continental breakfast

i liked there organized breakfast to stay safe to covis 19

breakfast provided is average. we have to pay for the laundry. laundry should have been free.

pet fee

of date; one bed slumped towards the centre; dirty behind beds and nightstand; some carpet stains; no fan in

parking lot is in need of line painting and a clean up.

parking was not enough for number of rooms and limited to one side of facility

beds were comfortable, having laundry facilities available meant i didn't have to take dirty clothes home, and

the laundry on site

at least wash the bed linens with laundry soap

an opportunity to do your laundry

had laundry coin operated

we were able to wash some of our dirty laundry at a reasonable price

my family joined us for a visit and enjoyed the pool and restaurant together

room was very clean. liked that the hotel offered free wifi.

front desk was horrible wifi was non existent

parking. staff deportment.

it was very clean as were laundry facilities

dirty drawers, floors were dirty, laundry bags looked like they were previously used.

the room is very noisy, sounds like laundry machines are running next door.

clean laundry room

free parking and wifi internet are excellent

bathroom really small, and only one dryer in guest laundry

had laundry facilities

bathroom in the room and the dirty guest laundry

gym ,breakfast choices rooms updated

and the breakfast was remarkably good

staff friendly breakfast and available dinner, bar pool and gym location

many kids running in the hallways late at night

bad thing i can say is the pool is small and because of covid19 the hot tub was not

my husband and son enjoyed the pool and i used the gym

were placed in a joint room that had with 3-4 kids in the other room (along with their parents)

carpet outside of laundry room is always soaked

no guest laundry facilities

unfortunately no laundry

was gross kids screaming through the halls and staff didnt seem to care kept up all night tournament next

room was so dirty and smelt so bad, only one person could connect to the wifi at a time, didn t have proper

could have more breakfast options disappointed no oven and the stove top had only two burners

the kitchen staff made fun of her for it and the only option she could have was toast, which was

the pool was closed. my children were so upset

pool right across hall from first floor rooms, gets loud.

great breakfast.

fridge. access to laundry if needed.

laundry machines didn't work properly

none of the stuff mention that we have guest laundry facilities

there was a half hour wait for the laundry

guest laundry was used by us as we were here longer

the hot tub in room. laundry worked ok. the store onsite is good price and good products.

free soaps, laundry soap, dryer sheets, nice coffee set up, bath salt, free pop corn

your court yard and name sake was under work, your laundry despite free soap nice touch, don't work that well

my daughter went to gym and passcard did not work upon her return

pool is very small, it's more for soaking up, or for kids, as a result we didn't use it, but it could be nice

laundry facilities were an added bonus

hotel with free parking, pool, laundry, kitchens, free breakfast

value, kitchen is a plus

room was huge and beautiful and clean. pool was warm.

have made a difference but maybe would have been good for staff to ask if we needed a tub for our kids (as the

no laundry service and price not including breakfast

good facilities such as laundry, tho i didn t have time to use

the rooms were well kept, the bathroom was very nice, and the laundry room was a nice addition

better wifi

wifi

friendly staff, clean rooms, & laundry facilities are always a plus!

cleanliness in the rooms was decent but the laundry room and stairwells as an example were less than ok

to use a laundry facility to wash a few things and the washing machine seem to of been out of service for a

tv had cable, radio ice machine but the ice machines ice was dirty with black specks in it, laundry room with

the laundry facilities were a great bonus as

the gym was great and they even have a peloton

this is a pet friendly hotel and there was dog food on the floor in several spots when we arrived

great staff, gym, central in the city center so it was easy to get around

the breakfast offered a lot of variety and the food was very good for what one would expect at a

even the quality of the breakfast buffet was impressive, and was a welcome surprise

access to laundry facilities is also a bonus

pool was working, gym, laundry and cooking space, store and booze, free breakfast and it's a very good meal

laundry good well working and clean and cheep

the meals provided and laundry.

free breakfast is great free suppers even better the pool and the laundry all wonderful and working the water

laundry, pool, gym free big breakfast of good foods

only 2 operating washing machines in the guest laundry

maker not working, the laundry was s***, the worker were surprise it was even open and people were using it

pool but no hot tubs or tubs, big, gym, laundry, nice out look from window, ice, stove, dishwasher, kitchen,

laundry room for some reason very few motels have one but they are very useful just seems like a

location is good and availability of laundry

once we got our keys we went to our room on the 4th floor, there were bags of garbage and laundry all down the

front desk staff was friendly and helpful. laundry facilities were good.

had laundry facilities on site

also the pool was perfect as well the rooms

00 a day for parking that i wasn't told about when i booked the hotel,no laundry room

bed was fabulous. shanghai cauliflower from room service was so good!

comfortable free breakfast free evening hors d'oeuvre in the club room convenient easy access to my

breakfast not included

), gym and choices of restaurants

only 1 working elevator sometimes waited 20 minutes for it to come only to find it full of dirty laundry

i had a hiccup with the laundry but it was resolved by front staff quickly

i didn t like how the pool and stuff was closed but that s just because covid.

it was hel bad experience with 2 kids

i could not have a shower because there was no safety bar in the shower and i don t think i ve ever seen

convenient location, friendly staff, simple but good breakfast laundry facilities are available

our only complaint was we could hear someone doing their laundry quite late at night.

not sound proof enough, too close to laundry room

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was

i would stay here again when in kitchener ontario

also took advantage of the laundry facilities, which were much appreciated after being on the road for 2 weeks

hot free coffee and laundry

upgraded to a bedroom suite with two king beds, sofa and kitchenette

the wifi did not completely work in the room

with a table and high chairs, a nice counter with sink and coffee/tea supplies, fridge, a couch, fireplace and

pool breakfast restaurant room staff late check out

food offering with the breakfast buffet was very good

the shower no breakfast wifi very slow tv cable not good carpet needs cleaning/shampooing

could have some music in the gym

big, clean room and friendly staff. tasty breakfast.

laundry bag in the room, no shower cap or small amenities, the curtains were dirty, it was very

would have liked to have breakfast room service but it didn’t start until 9:00 am

we were also expecting room service for breakfast, as it says on the hotel amenities, however they did not have

love the cocktail bar too

is absolutely gorgeous and perfectly situated, nearby to restaurants, cafes and the main area of kitchener

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they

greeting/service of assistant manger kerri at check inlocationpricefull hot breakfast

the breakfast was amazing

parking lot needs repairs of potholes

the hot breakfast was nice too

laundry came in super handy as i had 3 weeks of vacation clothes to clean

helpful staff,laundry room clean,pool open,good location for me.

good facilities on site, pool, gym & laundry room

swimming pool and laundry room

mentioned that the pool and hottub were under repairs

need some renovation no laundry room

then they placed us in a room beside the laundry

coffe and tea bar downstairs was a nice

early check in was not available

early asked for early check in