2 single beds pushed together. not enough kitchen equipment.

the kitchen had everything you would need and a supermarket is across the road which was very

there are roaches in the kitchen

the kitchen. it has sufficent utensils . however some appliance did not work.

there is wifi only in the lobby

greenery, parking, layout, ambience

disappointed that the spa was not available due to works

room service charge is high, considering what the locals are paid the costs charged do not reflect

very sereen, great accessibility to beach and activities (such as kayaking, gym)

pretty grounds, free parking

had access to laundry, and clothes line which was a must-bring or buy own soap

the pool wasn't as expected.

too many ppl that aren t renting all around bar and pool

kitchen was a bit tight because we both like to be cooking together, but we worked it out

are some parts of the room that needs maintenance for example the kitchen, the doors and the bathroom sink was

was a leak in the kitchen and the sink did not drain which caused it to back up and overflow onto the floor

smokers and nasty music at night by the pool and the pool don't open till 11am when checking out is at 11am and

the hotel has many amenities from the restaurant and bar on-site, tennis court, jacuzzi, pool, spa service, wi

spa staff next door were lovely

i am talking rainforest jungle of a garden, relaxing pool overlooking the ocean, snorkeling area and meditation

i do wish there was a wall in between each persons balcony as opposed to a locked door) the pool and jacuzzi

room; modern bathroom; courteous staff; not far away from shops; pool was fine; availability of room service

was fearful of the parking area, on the way to the room i could smell the pits located before the room doors,

parking

the kids love the beach even though the wi-fi signal is weak they spend more time in the ocean

wifi was not working during my whole stay

i like the location and lots of parking spaces.

i really also appreciated the work of the laundry service

giving to staff or organizations in need-poor staff treatment from upper management -poor working wifi, if any

stay was short however we enjoy the poolside bar and the food for lunch and dinner was appitising

wish for a better kids splash park with a pool/kids slide etc

as always was exceptional, the piano bar just so peaceful

the pool

was very disappointed because we had no wifi connection all of the stay

restaurant and bar at the resort is so poor the food was awful the customer service was terrible

i like the environment, the quietness, the pool etc...

the bar is too expensive and the taxis from hotel are too expensive too

love everything about the sand castle, very new, clean excellent staff , restaurant and laundry on premises

you can't really enjoy the pool or the bar at night because there was too much smoking

was no wifi as advertised

my children enjoyed the pool

you can't really enjoy the pool or the bar at night because there was too much smoking

only thing balcony needs a little touch up and we were told pool closed twice so we never got a chance

make certain you have the wifi code prior to arrival or you will have no way to communicate

unsafe for kids

water food expensive bad 5000k person for a meal that crazy 7 of us even kids meal is for

wifi is poor, though i'm sure this is out of their control.

wifi weak.

laundry facilities for the client to do laundry

the beach and the pool

especially the staff in the riuland kids club

theu have waters slides for kids and swim up bars for the adults

bar service on the beach

ordered room service one night

pool was closed also not being able to wear a spaghetti strap dress for dinner in a tropical

pool and friendly staff

we enjoyed the private beach along with the pool facility

spa was great

for some fee, the laundry service was offered (our clothes were returned nicely folded)

a big parking space is available

staff fabulous breakfast exceeding expectations presentation exceptional beautiful surroundings reasonably priced

the breakfast

also the bed was comfortable and the breakfast delicious

the jamaican breakfast was the best, but too heavy to have every morning, but you could have something else

the little bar - the manchester arms - at the hotel was an added bonus

later opening hours for the bar would also be good at least to midnight and there should be snacks or finger

was clean ,staff are very friendly , there breakfast was very delicious, there security guard on site was very

wifi did not work in the rooms and my tv programming was nonexistent

breakfast was good, the staff was friendly and helpful

renovating, event space in close proximity to rooms no extra parking for actual staying guests

wifi was spotty and was an inconvience since i choose that location for that amenity.

the wifi issues

the breakfast was very good