good, simple breakfast that starts at 5 a

breakfast was quite good.

i specifically added to the notes that i was traveling with pet

the breakfast was cheap without anything hot

, the breakfast room was clean

comfortable beds. nice indoor pool to cool off on a hot day.

the breakfast was great. and the staff is amazing...so nice and friendly

modern, clean, quiet...good breakfast

clean rooms, comfortable beds and good breakfast

i think the room was located above the pool or something else very high in

laundry room area ac on but no cooling coming out - hallways outside room - really no ac/none in

had the best breakfast we have ever had at a hotel, definitely not your average hotel breakfast

the caulking around the spa tub needed some tlc

the room appeared clean and tidy, kitchen space was great, the openness of the main room was by far larger than

nice towels, clean, great breakfast!

wifi was very slow

quiet! excellent beds and pillows. staff was helpful. morning breakfast was good!

new, clean, friendly, great restaurant close by, easy parking, comfortable

breakfast was amazing, the rooms were clean, pool was comfortable and not freezing

nice pool

no guest laundry

went down to get more and had to wait because they weren't done in the laundry for both nights

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

the pool was good but it was cold and the fan was running letting more cold air in.

nice staff, easy parking, and room was clean and comfortable

laundry was so nicely done

breakfast was good. laundry facility was wonderful to have.

only negative was the pool was closed for repairs.

clean. good breakfast.

the staff and the room as well as the complimentary breakfast.

did not feel safe had some person be inappropriate towards my girlfriend and friend at the pool laundry room

a hotel with hundreds of rooms and a laundry room with only one washer and one dryer

laundry, one elevator, ice machine the breakfast was toast

informed that pool was closed which is why i choose it coffee maker broken laundry was

are remodeling the laundry room, so i didn't have a change of clothes for myself because the laundry room was

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

breakfast was hot and delicious

breakfast offerings, gym, and pool were what i expected

we had to drive through some little strip mall parking lot to drive around it to get to the hotel located back

we even used the property laundry with ease

if you do laundry

kitchen and den were useable and a great addition to the large double room

pool to be open just a little later

something wrong with kitchen disposal

the kids loved it

was very patient with us as we waited in the lobby for 3 hours with all of our luggage and two kids for aaa to

check in was easy, room was very clean, breakfast was great overall experience was great.

was very patient with us as we waited in the lobby for 3 hours with all of our luggage and two kids for aaa to

the nice part is the free parking lot

the workout room is probably one of the better ones i've gotten to use and the laundry is so affordable

we didn't use the kitchenette, gym, or laundry, but the facility would be great for someone needing an extended

the laundry was cheaper than any other hotel i stayed in

location - close to mall, restaurants, stores, safe running route, good gym with adjacent laundry

no airport shuttle as advertised, had to rent a car increasing my cost

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

also-there was an altercation that got heated in the lobby while we were doing laundry

cost of pet fee was the highest for our entire trip

wish they had more children s channels on tv (disney, pbs kids etc)

staff were extremely accommodating and friendly and we enjoyed having a bedroom separate from the kids

left some clothes to be washed in a secured laundry room and a shirt was stolen

guest laundry available

the pool was a little small for that many rooms in the hotel.

there was no information in my room about wifi or services or anything like that

woke up to shouting in the parking lot- watched a police chase in the parking lot at 1am

had a nice dinner and walked back to hotel bar and had a nightcap

patio area by pool and newly done room renovations

the pool goes from the inside to the outside and my kids loved swimming at night

were kids everywhere running throughout the place and they took over the pool

like everything the restaurant the bar the way the building was set up i'll clean it was the staff was friendly

thin walls so you could hear the sounds from the laundry

central to our activities , staff was very friendly and helpful. laundry was easy to use.

free breakfast, wifi, and parking

we even use the pool facilities the pool was very nice but the chlorine was a tad bit overwhelming

pool on site

but it was too cold and the more people the more crowded which is obvious but two couples and two kids made it

clean, modern, easy free parking

bar inside and people from bar outside smoking and empty beer cans littered parking lot every day i was there

we came with kids who wanted to swim and the pool was poorly taken care

dropping weights and throwing balls around while we were trying to workout in the gym

free onsite laundry was also a nice touch

free laundry was nice, great location, friendly staff, the kitchen was nice and convenient

comfortable beds, nice bathrooms, indoor pool, gym, laundry and free breakfast

i like how quiet it is and peaceful. the free laundry is a bonus.

shower and was given 3 as the hotel had no clean towels and housekeeping was not available to do laundry

the guest laundry room was terrible

the laundry room

parking lot was very small and where i parked there was a lot of gravel and dirt on the pavement

lights on above the parking areas, except the back and no one was parked there

parking was hard to find

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

laundry facilities could have accepted cards or tap to pay would have been nice

the gym is small

the parking lot was being remodeled so there just a few parking spots.

isolated event of parking lot maintenance so parking was crazy. usually not a issue.

except maybe having guest laundry on our floors

the breakfast was nice in mornig had fun in the pool

probably would have been good except eggs were cold, the college world series people and kids are everything

unhappy no bathtub to take bath, no hot tub, and no parking available when we returned to the hotel

don't like the pet friendly. i didn't know it was a pet hotel.

i came back with dancers who needed showers and there were no clean towels because the laundry lady went home

also was able to do my laundry there which was a plus

the $50 pet fee

breakfast was ok but a bit skimpy

i wish i would have been notified when making reservations that the pool was under construction

swimming pool

very clean and modern. good location next to restaurants. lots of parking.

fitness room had only 2 treadmills, one of which did not have a working tv, which i need to get me

and activities table - loveseat - located around a lot of restaurants/bars - free, sufficient parking - breakfast

very clean room, plenty of free parking and staff were very nice.

the laundry service was out of order too

the kids loved the pool

were uncomfortable and the common areas smelled like pot kids smoking pit right outside the

swimming pool hours.

nothing like a getaway without your kids and can t sleep in

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was great, the on-site laundry, the gym, they were all great amenities

liked the layout of the room, the mini-kitchen, the closeness of a grocery store, and the general feel of the

we could hear kids running up and down the halls and the cars driving on the street

very pet friendly

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

nice room and breakfast. really enjoyed my stay.

we moved to this hotel from a different hotel because the kids wanted a pool, but the pool is not operational

we really enjoyed our suite and the pool

friendly staff. clean, comfy beds. wide breakfast variety. loved the pool and gym!

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

supplied kitchen, large work area, large closet, etc

kitchen and bathroom floors were sticky

was nice to have a separate “living room” and kitchen

great pool area. rooms very well appointed. great restaurant.

bar with cottonwood tree is really cool

know it s not the properties fault but we had a ton of kids and loud people on our floor

the pool was also beautiful but i wasn t prepared to use the facilities

the pool

the hotel had a laundry with a washing machine and dryer though it was out of order while i was there

guest laundry room out of commission as well

the staff was great. the value was good. the whole hotel very clean. laundry was inexpensive.

wasn't available one of the days we stayed and laundry room service was not available at the moment of our stay

under construction and parking was limited but there was a family event going on this weekend.

trash and laundry were left in the hallway all day, until that evening

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

i liked the front store area had laundry soap and dryer sheets in small batches

used free shuttle and that was great

be better if front desk can help to exchange the coin (for laundry machine)

coin laundry facility in the hotel

i loved having laundry facilities on our floor as well

i couldn t connect the wifi to my fire stick

wish the pool had a hot tub

beds were comfortable and the suite was adequate for 2 adults and 5 young kids

desk people were super nice, the rooms were clean and the breakfast was for everyone- adults and kids were

was a large group gathering in the lobby with at least a dozen school-aged kids who refused to wear masks inspite

i loved that and my kids did too

pool is nice

we were moved up a level but it was above the laundry/utilities room so we could hear loud metal banging

woman folding laundry was always happy and singing

laundry room closes @ 11 pm

ice maker on our floor wasn't working, the guest laundry rooms were disheveled

breakfast, good machines for guest laundry, comfy room, best price in the area for the night i stayed, close to

50 and my laundry weren t even dry (half a load)

excellent hotel from the excellent room to the excellent breakfast

only pork options for breakfast

pool had extremely high levels of chlorine poor breakfast options

room was very spacious with a nice set up and a kitchen that had all the necessities

breakfast was good, laundry price was higher than i expected. overall stay was good

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

the front desk assistants were very helpful and professional as well as the breakfast staff

pool was clean and had plenty of pool towels, it just wasn't very big so it easily got too full of

breakfast was very good amazing selection

laundry door didnt work

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

were a lot of out of control kids in the lobby/bar area jumping on furniture, throwing frisbees while their

modern hotel room with a very warm heated pool that made up for the lack of hot tub

if i had to choose one thing i would say, a hot tub is needed. the indoor pool is underwhelming.

housekeeping - laundry

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

staff was very nice. pool was amazing for the kids to play in. the food was good as well.

room was very spacious and great for a couple with 4 kids with

the family above us on the third floor must have a few little kids and it seemed as if they were running back

also, a vending machine for things like laundry soap, alka-seltzer, rubbing alcohol

staff was super friendly and helpful, monica at the bar was amazing

their bar should be open in november and their restaurant in december, but they provide a shuttle to take

walkable into downtown and the bar downstairs offered hot options for breakfast

a shuttle would also be great

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

the hotel has opened their bar and restaurant, it has not been stocked with a proper wine section

booked this hotel because it was pet friendly and the affiliation with hilton hotels

the price we paid we would have liked some sort of guide in the room for surrounding restaurants/ room service

to and from chi was very nice and prompt checking in very helpful and fast room service food was

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

front desk and airport shuttle driver. bar tender was also extremely accommodating.

they have an amazing fitness spa and the staff was exceptionally friendly.

the pool and gym were very nice. convenient to have a restaurant on site.

close to the chi event center. liked the bar and lounge!!

only stayed one night. was told if pet friendly isn't not at all .

the young man at the bar was outgoing and so nice, also the doormen were courteous and friendly

the bar vibe was fun and lively

short-staffed due to covid, the staff is very attentive, the food is excellent and the rooftop bar is excellent

clean and nicely appointed. very comfortable beds and pet friendly.

generous laundry facilities

loved the shuttle bus

loved the cleanliness, the space in the one room suite, and the hotel shuttle

loved having the kitchen

the shuttle to take us to the old market area was a fantastic addition to our reservation

the pool! breakfast room service was excellent

outdoor pool and patio area

food for room service wasn t the best it was very salty (and i like salty food ) and their wasn t many

staff, cleanliness, shuttle, pool. everything was great!

too many kids in the pool. p

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

the bar and bartender were fantastic

it's definitely more so for adults and not so much kids/families

real room service and no coffee service in room

we couldn't reach the hotel lobby via phone call to order a airport shuttle for arrival but for departure we

as well as dirty laundry laying around from previous

there was not a laundry bag in the room

lobby bar was rarely open. extra charge for parking was unexpected.

pet friendly, close to everything, parking garage attached, staff was awesome!

the pool deck needs to be kept cleaner.

and complimentary laundry

close to the concert and the shuttle was great to get there

pet fee was $100 so that seemed excessive for 1 20# dog

location, free shuttle, and room was modern/clean

the breakfast sandwiches and the bar were amazing. the location was perfect for our plans.

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

gym was closed even though it was advertised

loved him, he really set our mood for the weekend- good food- room service options

the restaurant/kitchen was terribly understaffed

great appetizers in front of a lovely fireplace in the bar/dining room area!

everything. the staff the breakfast. everyone made you feel at home.

liked the pool and hot tub

i liked breakfast and the staff (both front desk and breakfast staff).

the pool is kind of small

breakfast was amazing. everything was clean

no laundry for guests.

laundry in the hotel

my message sent that day about laundry services (10/12) on booking

it did have a laundry area which should be available with an indoor pool.

i work 10 hour night shift and had just got off work and was tired and just wanted to get early check in they

breakfast and laundry facilities

smell of marijuana was horrible, the homeless ppl were many and using the laundry room for their benefit, rooms

laundry services were bad dryer wasn't working

there was a large water puddle in the hallway by the laundry facility

have had signs up saying where the laundry facilities where the pool was where the vending machines were

no laundry.

no laundry facility

pool is average, no hot tub.

the pool was a little bit on the small side

pool area is little run down it was still ok to swim in but it was not as nice as the rest of the

wish someone would have explained the laundry protocol

the smell of laundry that had been sitting, staining in the toilet

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

trouble with the laundry app, wish i had understood i could use a credit card without using the app

no business center and they have coin op laundry but no supplies to buy.

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

pool was good and breakfast was wonderful.

breakfast was wonderful too

we noticed they also had a gym and a pool which is super nice

front desk staff down to the laundry personnel were very helpful

needs a guest laundry so you can dry your swim clothes after enjoying the pool

only complaint we had was when old kids we acting reckless on the big slide and made it hard for the little kids

road construction at the street made it hard to access the parking lot

super fun pool for my kids

nice selection of breakfast items

i wish the breakfast had some sort of egg option or protein.

staff was wonderful esp. jane!!! :-) breakfast was awesome!!!!

thought the parking lot was well lit and the lobby had plenty of lighting and the desk clerk was very helpful

fitness center was a joke. smelled, nasty carpet

room showed signs of negligent pet owners

no breakfast. no hot water in the shower, but didn't know that until morning of checkout.

there was no breakfast. the shower was great.

i liked convenience of location & the pet walking area. nice lights to park my car under.

continental breakfast.