the pool needed to be warmer. it was cold and we weren't able to enjoy that unfortunately.

is no time limit on kids in pool

location, available parking, exceptional staff.

parking was good

the breakfast and staff were very good

no laundry soap available for 4 days. parking lot not the best.

could have more parking

not much of anything that i didn t like. it would be nice to have an indoor pool.

i never got my room cleaned, room service walked in on me twice without knocking

easy to get to. plenty of parking. comfortable beds, large rooms. check in went smoothly.

helped me with my laundryud83dude00 -having a starbucks in the lobby -use of a lobby for gatherings -cleanliness

the laundry machines are very easy to use, and the clothes can be treated very clean with fond flavor

parking

no microwave, parking sucked, internet sucked

most everything was great! nice clean comfortable rooms. great friendly staff. nice pool.

handy guest laundry

from the receptionists to the maintenance guy, chris, the laundry guy and the cleaning ladies

no microwave breakfast starts to late for guess that have to be at work early

convenient, clean, friendly staff and good breakfast.

all the staff was wonderful, breakfast each day was great, room was clean.

bedroom didn't work, beds were uncomfortable, showed water presser was bad, the cold water in the kitchen sink

drinks in the evening and free hot breakfast bar were excellent perks

dirty, dirty, no room service

no room service, no hot breakfast, had to go get my towels myself from a cart in hallway

bathroom area design was very well thought out,,loved the hide away fridge and microwave, free breakfast and

housekeeper picked up my laundry bag of clothes when cleaning and they said they couldn't find it and that was

great location. great bar and restaurant onsite.

gym equipment was not clean

the pool and gym is closed also

the staff at the bar and restaurant were amazing and karen from room service was great too!!

the cafe in the lobby has a great small menu all day, the indoor pool has outdoor seating to catch some sun

location. pool. room was comfortable.

not their fault but it was a little closed off like the bar and other areas

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

service in the bar room very dirty bath tub all servic night stand desk etc previous guests dirty laundry in

there was no coffee maker or dirty laundry bag

restaurant and bar were great!! best place to stay in winston!

location large bathroom with spa tub king bed comfy game room

alley, shuffle board, pool table, juke box fuse ball and a huge slide made it so fun with our kids

great bar was a plus

pet friendly!

restaurant and bar expensive for the quality of food and drinks! service was great

breakfast selection and slow service due to limited help

rooms; personnel; hall; breakfast

breakfast perfectly adequate and the 24 hour coffee bar a big plus

pool

all the staff were very friendly, and the quality of the breakfast was outstanding, with plenty of eggs in

the hotel was very clean, modern and convenient to walk downtown. hot breakfast was good.

friendly staff. walking distance to many great bars and pool halls.

breakfast, room clean, laundry

also, the washer/dryer in the laundry room wasn't very clean

pool was nasty

gym equipment is old and outdated

wifi did not work so those of us contributing through zoom or teams couldn t participate

the sink in the bathroom had a slow drain. no coins for laundry facilities.

the coffee bar in the lobby was very nice

the wifi did not work in the room and between the outside noise and the roar of the air conditioning

parking garage available for purchase, comfortable rooms and great selection for continental breakfast

breakfast buffet

the location is perfect. love the pool. love the laundry are that is offered.

kid friendly, lovely pool, laundry on site, great breakfast options, lots if snacks, drinks, and alcohol available

only thing i didn't like was they didn't have a vending machine in the laundry room to buy laundry detergent

there is a guest laundry room with a washing machine and 2 dryers, a small fitness gym, a huge pool in between

i enjoyed the service at the mexican restaurant across tge street from the parking lot

lady at the desk had no hand towels in that building, but she was nice enough to go to the main laundry and get

properties in the area and realizing we didn't have to deal with roaches, bed bugs, paying for parking, unsafe

the wifi was

wonderful breakfast each morning, very friendly staff

the breakfast was also good and i liked the fact you could go down and hang out at the bar while looking at

room such as lamps were broken, smoke alarm was coming off the wall, the hotel didn t have a laundry facility

nothing unexpected, considering it was a smoking room.

like that you have a smoking room option. most hotels do not accommodate this choice anymore.

pool wifi and breakfast offered food and fun in close proximity as well as hospital and mall in

don't like that the smoking rooms are broken down & we are charge an incidental fee of a $100, even though it

guest laundry out of service

guest directory indicated that there is guest laundry but failed to mention which floor it was on

laundry was out of service and the room was a little outdated

the laundry room sound

laundry room was not working

i was assigned a room right outside the laundry facility

back late at night and there was no parking spots available, had to park in red lobster parking lot

most of the parking spaces are a little tight.

the pool was crowed with kids

breakfast wasn't the best but okay, the room was very clean and comfortable, the staff very

quiet and clean. friendly staff. loved the laundry availability

guest laundry facilities were very old

we got to do our laundry and the food was just fine that we purchased in-house

had a balcony overlooking trees and pool

the pool was extremely cold and the front desk agent was not friendly.

laundry access on floor by the vending and ice

was good, they cleaned the room everyday, breakfast was fine, the good thing they have laundry room mostly hotels

hallways were a little worn. wifi was only adequate

the breakfast was great and bed was very comfy.

the wifi was out in my part of the building

best continental breakfast i ve ever had

parking lot is in need of repair

affordable, accepted my pet

was leaking into the room with condensation instead of outside, so there was a wet spot on the carpet that i

room was comfortable. great value. pet friendly

location, comfortable beds, nice flat pillow, laundry

somehow the staff lost a whole load of my laundry.

ain't no change machine in the laundry room

pet friendly but there is an extra charge

parking, there isn't enough parking for the amount of rooms they have

laundry, pool & exercise room

the pool area was very clean and quiet which i thoroughly enjoyed

pool was closed kinda disappointed

ample parking close to the entrance

the pet fee was not disclosed up front

resident who left there laundry in dryer for hours knowing i was waiting to dry too

guest laundry was great and inexpensive

she told us where everything was and to be carful of the construction in the gym- breakfast was full of many

breakfast was just ok...oatmeal runny, sausage was anemic looking..

a lot of young kids running around and misbehaving, screaming and creating chaos unsupervised

quite, guest laundry, friendly staff

laundry room is also convenient

the prking is a bit tight, could use additional parking.

small bar was perfect for my husband to grab a beer

& bar open at night

just happened that we were assigned a room (216) next to guests laundry and unfortunately at very late night

i also was told no pet fee and they charged me $50 for 2 pets

charged me $40 for pet deposit that was not clear in booking

enjoyed the breakfast

cozy bed. cold air. adjustable shower. nice room. hallways nice. good breakfast.

breakfast was great

the hotel is clean, well maintained and the pool area was a big hit with the kids

my kids enjiyed they waterslise,pool, n gym.. i loved breakfast was wonderful

breakfast was just average but hotel was busy.

indoor swimming pool with two slides and a hot tub plus a small gym for those who want to exercise

woman at the front desk ignored me twice to continue laundry when i asked for help at the desk after standing

the room, not clean facility, not maintaining the hotel, take off all services like breakfast, laundry and so

i also prefer the ones that offer laundry areas too

2 of the main reasons we booked this hotel was the full service laundry advertised and the jetted tub

room was auper nice. loved the fireplace in room

room was nice but we were placed on first floor behind the kitchen

no bar of soap in shower so i used the sink soap which worked fine but not what i remember about

closed pool in august.

pool wasn t open and the mall across the street was shut down.

my room and the public areas in the hotel was very clean and the i loved that the pool was well maintained

there is a restaurant and bar onsite

no its perfect give the breakfast bar lady a raise because she rocks

breakfast was delicious and well maintained

quaint antebellum architecture, free parking, large size room, cordial and helpful staff

poor wifi - even when paying for upgrades faster wifi. no room service

was so nice and helpful the building is clean the breakfast was great and i would stay there again and

the pool

the maids were nice, though you cannot opt of room service if staying more than one night

location, room set up and appearance poor lighting in parking lot ...room was odd.

we appreciated it being pet friendly