the pool is a great size, and the laundry room was clean, perfect for running a mid week laundry cycle

i was on my last leg of my 13 day trip and had to do laundry, i was very happy they had it, and soap, washed

personable staff, great location, good breakfast, pool was fine, large clean room facing the marsh

the restaurant and bar were never staffed so we never knew if it was open or not even though the signs said it

very clean, great wifi, fast to 405 freeway

ice machine broken, laundry room needs addl machines, pool grout black mold and water cloudy.

coin laundry available which is important for longstay like us

not use guest laundry especially dryers

the wifi is poor, i even have to open the window to access wifi

called room service

it's close to downtown bellevue, has amazing amenities (pool, basketball court, full gym, tennis courts, etc,

on location, the room was beautiful, there were many amenities through the club (wellness, gyms, pools, etc)

enjoyed using its fitness sections ie pool

on location, the room was beautiful, there were many amenities through the club (wellness, gyms, pools, etc)

the only downer was that a quick breakfast option was not available on weekends(restaurant only but they provide

was remodeling of the laundry room below us, but it only lasted until about 8:00 - 9:00 pm

check in was not nice, the wifi never worked, and was never told we had to pay for parking, hotel carpets were

nice breakfast

one of the features that drew us to this hotel was the free breakfast which we enjoyed each day

son likes the gym

coin based laundry facility could be available.

i was assigned had a loud thumping noise coming through the walls almost like neighbor was doing laundry

hidden parking cost no laundry facilities

no laundry service, pools closed, etc

my baby girl was kind of disappointed when we found out that the pool was closed

laundry room was a little messy and the non room areas were a little dated.

the guest laundry was out of order and we were not directed to any other facility we might use

rooms were large with fridge, coffee maker and access to microwave and guest laundry

they've upgraded laundry to accept cards

since the laundry machines are run by a separate company, i had to call them myself to resolve the issue

laundry room should have a little table and some chairs.

great gym facility.

the clean floors and bathrooms and the gym equipment

room service is fast

was impressed with all the staff members from the front desk- valet service- bar - food - location and kindness

the smell of linen, smell like an old sweat, musty. laundry soap that being use?

the breakfast is poor for the amount of money that they charge us. gym is to small

kids playing early and every conversation cld be overheard very easily

kids playing early and every conversation cld be overheard very easily

very nice place, incredible vibe, except wifi, everything was wonderful.

and they really screwed up my laundry, specifically telling me, two separate people, that it would be ready by

gym is exceptional and location is great on heart of downtown bellevue.

pan (room service personnel) was great

the main level so be prepared on fri/sat night drunks in the elevator and i personally ran into a bar fight in

room service. quality of the food was very mediocre and (hence) over-priced.

we happened to be in an accessible room and one of the bars in the bathroom was falling out of the wall

the kids were thrilled

hotel, good facilities like swimming pool and fitness, excellent location, friendly staff

room service website didn't work

restaurant bar is not the greatest and food choices are poor

our kids enjoyed the pool and we were able to sit right outside by the fire while they swam

the salt water pool and hot tub were amazing.

gym was good, people were friendly

the bar was awesome

the main floor lobby and bar was spacious and very comfortable

room service from 13 coins was less than enjoyable

the pop up bar in the lounge was good for a drink on one of the nights we stayed

location, nice room, huge tv, good water pressure and heat, gym amenities, and connections to other buildings

was a little difficult to get to the pool a few nights

the swimming pool was just a lap pool and not good for the kids

breakfast room service was good

no real bar or breakfast venue, and the room service menu is extremely limited

lobby bar was surprisingly good

no real bar or breakfast venue, and the room service menu is extremely limited

rock, showerhead old outdated, doorlock broke, tub was really small, could use change machine in laundry room,

very modern laundry room

the laundry was great and fitness centre was really well set

someone even left a broken scooter and laundry basket for housekeeping to throw out

also liked the fact that there was an on property laundry

even though we didn't use them, we were excited about the laundry facilities being complimentary

free laundry facility, excellent on site restaurant, staff was very helpful

free gated parking and free laundry ud83dude4cud83dude4c

laundry is only one. no chance to use

i had to do laundry and they have a washer and dryer available at no charge

breakfast was very good,the laundry room was convenient but would be very helpful to have washers/dryers in room

rooms with extra bathroom laundry facility kitchenette parking was free and easy staff provided fresh towels

staffs are very nice, answered my questions in great patience; the kitchen facilities exceede meet my expectations

thing i would change was the free wifi

the pool was gross looking

it was great to have the laundry facility there, and i can say that the staff was 100% helpful with anything

the guest laundry is not the greatest

pool and hot tub were closed, even though it was due to covid, we were disappointed.

tv did not work well. free wifi was intermittent. was surprised by the parking fee!

worst wifi i have ever experienced

laundry facilities are actually amazing and i was very impressed

the gym was very nice for what i needed

pool smells strongly of disinfectant.

breakfast could be better. but overall not a bad place.

location, breakfast and swimming pool the kids enjoyed it here :)

was charged 36$ for 2 small laundry soap packs, regular size junior mints and a travel size advil

spacious rooms great breakfast selection affordable laundry

would suggest each suite have a broom w/dust pan, a trash bag for convenience of dirty laundry carried out, and

we were pleased to do our laundry before we returned home

lots of kids left alone swimming in pool

it comes with swimming pool, a gym, and the laundry room

i do not like that check in time is 3pm but the bar and food does not open until 4pm.

it comes with swimming pool, a gym, and the laundry room

wifi was sketchy on my cell phone but very good on my laptop

kind staff, good breakfast, nice amenities in room, great location

had a nice stay here, there was everything we needed in this hotel: the swimming pool, the laundry and the

com does not do it justice (24-hour gym, pool, outdoor recreational area, and a hotel

ample parking, ev charging available, swimming pool, coffee machine, clean rooms, quiet, professional staffs,

fancy plus the bar was great

the room, the gym

kitchenette and laundry.

they have free breakfast,free laundry,dishwashers,garbage disposals in every room

i like how the laundry is complementary you don't have to pay for it.

laundry services while on long road trip and small litchenette

free laundry too

breakfast at the carillon kitchen opposite hotel was very good

all of the amenities (gym, coffee, etc) are not in the hotel

gym was very far to navigate and freezing (temp was on 63 degrees and not changeable)

loved the pantry raid from 10pm- midnight ud83dude0a spa treatments were wonderful as

just had coffee at the carillon kitchen which was excellent btw....great staff

no laundry service or washer and dryer

there is a complete lack of service, no laundry service, when we tried to call for a bottle of water, nobody

the bar only stays open until 10 on saturday night

pet friendly. very pretty hotel. great location

they did say we could have asked for a different room or mattress topper but with 2 kids in the room who wants

ice machine and laundry were not functioning

they have great prices and laundry on site

staff wasn't very hospitable when i asked for directions to a laundry mat room very dark and i had to clean

vending area closed at 9 so no access to laundry or ice/vending machines

the worst thing is that there is laundry with washer and dryer, but there s not even single opportunity to

you don t sweat the small stuff and you can easily do laundry and fill up your bottle of water etc

the pet rate is too high and for that reason i won't book again.

well equipped gym

enjoyed bar bites, burger, fish and chips, a long river walk with a chocolate cake finish

the bar was closed on sunday evening.

friendly, helpful staff and laundry facilities for guests on site

onsite laundry and gym was good to have

hotel-very clean, comfortable, friendly staff, and great free breakfast

pet friendly as well, our dog enjoyed her stay with the dog park just a few steps away

staff were very kind. gym and pool were also clean and good. excellent hotel!

due to the holiday season, the kitchen staff seemed understaffed during my stay

hotel bar staff was nice

room service was minimal, and mediocre

i did not the bar and restaurant being closed

you for giving me a top floor, so i didn't have to listen to all the kids who stayed there for the soccer tournie

guest laundry requires lots of quarters although front desk has the coins on hand for purchase

it had a good laundry, wifi worked well and it had a very good breakfast

the kids loved the ping pong table too

staff, comfortable room, kitchen facilities, good location in center of redmond, breakfast was

room, with two full bedrooms and attached bathrooms to each room and 3 tvs and fully functional kitchen

represents itself as a dog friendly hotel on your site and yet never mentions a non refundable pet deposit of

didn't like that you had to reserve the gym because of covid policies, but we were able to use the gym and

it is a great location right downtown, had a restaurant and bar on site and a great snack bar

always searching for ice in different floor then gym on different floor to get water

the charges for pets and parking, outrageous! $100/pet even if only a day!

provision of laundry facilities was very welcome

staff, breakfast included (although the breakfast room was incredibly hot), easy parking, on-site laundry

room smelled heavily of natural gas when the staff did hotel laundry.

guest laundry and small workout room

the dryer vent from the housekeeper's laundry room was outside my window

and my husband and i like that there s a laundry room to use as well

wasn t the hotels fault, but i had planned to spend my last day relaxing, doing laundry, catching up on sleep

the laundry facilities were good(we were on the road for a while by then) and it was easy to get to

laundry facilities were excellent as well

the staff where so wonderful and great with our kids

very clean and updated. also, free shuttle services and laundry.

screen tv, laundry facilities on every floor, very courteous staff, convenient location - also refrigerator in

the free guest laundry was a very nice surprise and came in handy

even had free access to laundry machines on each floor

we loved that there were laundry facilities on every floor

on-site laundry.

breakfast was amazing on choices

breakfast at 630. wish it was earlier

right across from the gym my daughter was doing her powerlifting meet

free breakfast and parking is always a plus! we appreciated having a pool for our kids as well.

they offer dry cleaning, but no laundry

the staff at the desk and the bar were just as attentive and kind

the other disappointment was the wifi, it was very slow

i was disappointed that there was no room service.

ben, in the bar also was terrific and brought us each a glass of champagne to celebrate

no laundry facilities on premises restaurant was closed

have to cross road to other hotel to do laundry. reception there unhelpful!

laundry facilities available across the road at sister hotel

no air conditioner but there was a fan and wifi sometimes cut out

wifi connection was poor

people could use in a free laundry facility i mean it was pretty great

breakfast was very good, the little convenience store had a variety of items, laundry facilities were good but

the hotel had laundry facilities, but their web site didn't indicate that

and quite convenient while i did laundry one day

lots of activity rooms and a great laundry

they even offer free laundry machines; you just have to buy the soap

laundry, and exercise on site

laundry facility is free to use (just have detergent of your own or buy at the front desk for $1)

really appreciated the free laundry facility for guests

laundry facilities available

on-site grill and bar, the staff was so welcoming and helpful, great little convenience store, laundry facilities

i especially liked that i had 2 exits available with easy access to parking

the hotel restaurant & bar that stayed open late was wonderful: food & service was top notch

tv not working in fitness room

not enough parking close by.

good sized rooms, clean, guest laundry, decent wifi, reasonable restaurant, good breakfast

liked that it had a laundry and if you were wanting to be near the convention centre it is a good

i like that there is an inexpensive laundry facility at the hotel

it's got everything that a traveler will need, having free coffee 24x7 , free water refill and a laundry area

the laundry was not as we expected.

reasonably priced for services offered work out area is clean great equipment, beautiful views room service is

amazing stay with a great restaurant and cocktail bar on site. can't fault.

spa facilities

good shower and tc in the room, good gym, nice staff.

gym was great too

laundry facilities exist, but a broken machine was not marked

nice laundry room, gym, and pool

oh there was laundry services for a

location,limited laundry service, have to ask daily for housekeeping

laundry room was adequate

the gym , bar , the corner with a water station and microwave:)

the gym , bar , the corner with a water station and microwave:)

very clean and new. loved the openness of the lobby and the bar area. very nice room.

cleanliness of room, gym was well equippped

great room layout, good gym, excellent bartender (daniel)

room service very good

nice restaurant and gym

cocktails at the polar bar are simply amazing

no pool/jacuzzi, no complimentary breakfast

breakfast was exceptional, included in the room rate but the best part is it s right downstairs

just disappointed for their staff, i called outside laundry and mentioned to their staff correctly, but the

no laundry facilities

com it appeared that it had a guest laundry, the main requirement which in fact it didn't have

we stayed at the hotel for 9 nights and had to go off-site to wash our laundry

i was a mom alone with my two kids and they made it all so easy

not having enough breakfast food ready for morning crowd

many choices given for the included breakfast was excellent

parking

couldn't connect to wifi which was a bummer

super cute oatmeal bar and yummy breakfast sandwiches

it took 2 phone calls to remind the front desk to deliver my clean laundry.

eat breakfast at the location which was fine the location was really good

did not have the breakfast.

had to leave early and wish the continental breakfast was earlier

they also stated that breakfast was from 5am to 11am and it wasn t

laundry room needs a lot of attention!

had self serve laundry room

laundry on site and staff was pleasant.

the gym was nice, and having laundry service in the hotel was a great perk

very helpful & friendly- made you feel welcome the room was large & very clean bar attached to hotel was good,

staff gave us the wrong info about laundry service

and the hotel didnt have a laundry

used laundry staff services, was back same day

guest laundry facilities on site

happy hour specials and hot breakfast were provided in a secure place for those guests

nice laundry

comfortable beds, location, decor, laundry service, shuttle to cruise ship offered, staff

laundry was relatively easy

well maintained facility and the pool that was available for grand kids.

pool was full of kids with no adults present

food was great! the bed very comfortable. it was great to have laundry facilities too.

they also have free parking if you have a rental car, free breakfast, and free laundry available

laundry units are available free

i liked that the guest laundry was complementary and the parkinggarage auswelle

good, staff helpful, room with lake view meant an ever changing view, comfortable bed, the free laundry room

1. no laundry

no baggage storage no laundry

no laundry facility

loved the full kitchen, relax area and roof access being developed on the top floor, guest laundry

on site laundry facilities

didn t like it because there was no laundry services or vending machines in it

laundry collection, mini-bar replacement

the restaurant menu was a little too advanced for a family with kids.

wifi in our room was not good.

was wonderful bed was grat and comfortable, room service was spot on, front desk and valet were very frendly

room service food exceeded expectations

pool closes for the kids at 930, also there is no microwave in the room we had to pop our pop corn in the lobby

the pool and spa are so relaxing

my kids really enjoyed the pool

snack bar was great--good coffee and service

lovely room, laundry facilities, good breakfast

you had to pay for laundry and they didn't give you a laundry bag

love the amenities like the gym, parking ,and laundry area

nice hotel, coin laundry availability, friendly staff, hot breakfast too

some of the machines in the laundry didn't work and it was pretty expensive

they also do not have a laundry room for guests to do their own laundry

even rich people don t always want to pay someone else to do their laundry

don t know if it is common but i thought laundry is free

the bar is lively

the gym! view was amazing

laundry order should not have been accepted if it could not be returned in advance of my checkout

they are pet friendly, and keep everything spotless, i hate hotels that turn down people with

there is 24/7 room service, but it doesn t indicate what on the menu is available

desk did their best to accommodate our room requests even though they were sold out and offered a late check

the colorful and funky brochures the hotel was using (for the room service menu and front desk card for example

i also had to ask to have packages and laundry delivered to our room which was surprising as i just expected

however this incurred their usual $5 room service fee which i

hospitality was amazing early check in and late check out not to mention the wine hour

the parking, the complete lack of a view, the gym style soap dispenser in the shower

wifi wasn t great and water temperature fluctuated throughout the stay.

i tried to pay for laundry services and they didn't pick up my laundry but they did comp me for one night of

is no guest laundry service

when we needed extra towels, they rode up the elevator with us and retrieved towels from the laundry so that

i had enquired about laundry on the day of check in

friendly staff and allowed early check in for a fee

so clean, staff was excellent, room service, food was amazing

no tv / bar area in the lobby

cost and they forgot to clean the room, but made it right by providing a credit for breakfast meal

think there should have been a pool. not all the amenities on the sheet were in the restroom.

straightforward check-in, large room, speedy wifi, comfy gigantic bed and ample amenities made my stay pleasant

spa and pool are a 5 star, and get your breakfast at the shuckers

consistency of room service items could be more robust

pool and spa was crowded with loud and unruly smal kids on saturday evening

the pool was pretty cold.

pool was amazing with kids they even gave us kid size robes

also a laundry on the premises

laundry room should have a small vending machine for single use detergent and dryer sheets

plus, the free laundry services

laundry detergent that they used in the bed linens to include the blanket was more powerful than i

i was able to do an early check in and the staff were so chill

bedbugs in the bed, and the manager s attitude in telling me how to do my own laundry after myself and my

no laundry service but understandable.

didn't like that for the money i was paying for the room, there were no laundry services on site other than

like the anti-theft hangers, i'd rather have plastic proper hangers to hang some hand laundry in the bathroom,

wifi is also good

wish there was self laundry.

had an issue with my laundry, which i understand can happen

the room is next to laundry room making noisy in early morning

bar and gym facilities

the wifi is slow and you have to pay for it, unfortunately

desk never took care of laundry

excellent breakfast,indoor pool,laundry facility

works, front desk always cheerful and says hello, jacuzzi, laundry room always clean, grocery shopping service

in the laundry room most of the machines are out of order or in need of service.

great check in staff very late at night, excellent room, very clean, great laundry facilities

no room service- added extra taxes when i checked out i already paid. valet took 40 minutes.

on the hotel website it says that there's a pool and a hot tub ((not just for spa use) when i got there i was

all great. used the golf simulator and gym

golf and spa centers were closed for a private event so we could not make the most of the

golf and spa centers were closed for a private event so we could not make the most of the facilities

the gym was fantastic compared to other hotel gyms, and the bar downstairs is very nice

we arrived late with two kids under 4 years old in a minivan and they said we can't unload out front, couldn

was there a gym ? i guess no.

convenient location, excellent staff, pet-friendly (treats, bowl, and dog bed provided!)!

area was felt safe and clean enough for me to feel comfortable walking around with my wife and kids

very clean room and laundry room. good breakfast.

the breakfast was actually really good

gym is also well maintained, with good grade machines

comfortable bed, nicely appointed furnishings, very quiet, good breakfast with lots of variety

great place to go if you have a pet

laundry facilities

if you book an apartment, you can use the laundry

the free breakfast and the choices, the cleanliness of the hotel, and free laundry

my husband enjoyed the gym

good wifi

helpful staff, free use of laundry washer and dryer

we used the complimentary laundry service which was excellent

great location; very nice staff; rooms spacious; free place to do laundry

location was great! room was so clean and very spacious. loved the laundry area.

laundry room and luggage storage room

there was a very slight laundry issue which i reported and was dealt with.

small and oddly configured, no microwave in room or anywhere on property for guests to use, no laundry facility

pet friendly

decor, comfortable beds, extra amenities such as tickets on the monorail for our concert and a gym all for the

no room service,microwave and complimentary breakfast.

like to have a microwave, enough paper cups & laundry bag

breakfast buffet was a bit spendy

have to pay for parking, no breakfast included

the breakfast was amazing, views of lake washington were fabulous.

our son loved the pool area

no laundry service on property

staff was super friendly, great facilities such as the gym, conference rooms ecc ecc

the gym had 4 cardio machines, two were broken

good gym, beautiful lobby, comfy beds

the wifi service was intermittent at best parking in a public lot was

no laundry room. during my whole stay, unable to call front desk. busy signal everyday.

had trouble with wifi but knowledgeable staff solved it

very pet friendly is a clean way. beds were fluffy and soft. king room was spacious.

comfortable room, good shower, pet friendly, communal area.

couldn't connect to secure hotel wifi with my laptop,