it's got everything that a traveler will need, having free coffee 24x7 , free water refill and a laundry area

i like that there is an inexpensive laundry facility at the hotel

the laundry wasn't working when we were there

there is a laundry room for shared use with 4 quarter dollars

hotel had small gym and laundry facilities, they were good

nice laundry

comfortable beds, location, decor, laundry service, shuttle to cruise ship offered, staff

laundry was relatively easy

given the wifi password when checked in

breakfast and the bar was great - i could walk to all the meetings needed.

large customer laundry

lovely room, laundry facilities, good breakfast

love the amenities like the gym, parking ,and laundry area

the room is big and comfortable, wonderful laundry facility and great breakfast.

you had to pay for laundry and they didn't give you a laundry bag

great room layout, good gym, excellent bartender (daniel)

cleanliness of room, gym was well equippped

very clean and new. loved the openness of the lobby and the bar area. very nice room.

the gym , bar , the corner with a water station and microwave:)

the gym , bar , the corner with a water station and microwave:)

the wifi was often not working well.

i miss you the breakfast

com because the hyatt was advertised as being pet friendly

parking fee was exorbitant. wifi limited speed unless you pay. come on, it s 2017.

friendly staff and very welcoming of kids. the pool and hot tub were awesome!

i tried to pay for laundry services and they didn't pick up my laundry but they did comp me for one night of

i had enquired about laundry on the day of check in

is no guest laundry service

when we needed extra towels, they rode up the elevator with us and retrieved towels from the laundry so that

and wifi

loved the ruth chris's restaurant and bar was

no tv / bar area in the lobby

the hotel was shutdown and no hot water only warm, gym is closed for covid as are food and bar service

location, fantastic room, excellent breakfast in room everyday, courteous staff

great staff, quick room service delivery, supplied slippers and additional extras for free (and to keep), let

didn t like it because there was no laundry services or vending machines in it

laundry collection, mini-bar replacement

excellent dining and craft bar selections

pet charge but didn t have the pet items they described - ie treats bed and bowls

their breakfast bar

no laundry facilities on premises restaurant was closed

have to cross road to other hotel to do laundry. reception there unhelpful!

laundry facilities available across the road at sister hotel

the wifi was awful and didn't work half the time.

no air conditioner but there was a fan and wifi sometimes cut out

very clean and updated. also, free shuttle services and laundry.

very convenient with free wifi and laundry room access

we loved that there were laundry facilities on every floor

the free guest laundry was a very nice surprise and came in handy

the use of the laundry facilities was also free and much appreciated

there was a very slight laundry issue which i reported and was dealt with.

small and oddly configured, no microwave in room or anywhere on property for guests to use, no laundry facility

that turned out to be more affordable the the hotel parking covid killed the restaurant so room service was

the room was a good size and the kids got a kick out of the vintage bathroom

was disappointed that the hotel never had a bar or restaurant facilities, although right next door you can grab

they offer dry cleaning, but no laundry

was sad that the bar room was not open for service the days i was there, opening on weekends only

$50 night for pet fee and they didn t provide bowls for food or dog blanket for the space.

the other disappointment was the wifi, it was very slow

the octagonal bar room off the lobby is a great place to relax

they also do not have a laundry room for guests to do their own laundry

don t know if it is common but i thought laundry is free

even rich people don t always want to pay someone else to do their laundry

the visit to the swimming pool was spoiled by a bunch of rowdy american kids

kids robes

no self laundry available on location.

reception guy allowed us to have early check in and late check out

the staff is very helpful, from luggage to room service

gym is across d road

from the early check in to the hot towels at arrival on our cold and wet start

used laundry staff services, was back same day

staff gave us the wrong info about laundry service

guest laundry facilities on site

and the hotel didnt have a laundry

hotel bar and restaurant are also ok walkable, but steep, to foreshore, nightlife etc

the kids loved the pool

no room service. due to covid i'm pretty sure.

there were only 6 kids in it when we went and it felt crowded

wish there was a hot tub but the kids enjoyed the pool!

at the bar should get hospitality training, one of our kids accidently entered the bar area where we were sitting

the room is next to laundry room making noisy in early morning

had an issue with my laundry, which i understand can happen

wish there was self laundry.

i did not try the bar or restaurant in the hotel so i can t say anything about it

us with early arrival, brought towels asap when requested, complimentary wine, early access to gym

no laundry facilities

we stayed at the hotel for 9 nights and had to go off-site to wash our laundry

just disappointed for their staff, i called outside laundry and mentioned to their staff correctly, but the

com it appeared that it had a guest laundry, the main requirement which in fact it didn't have

excellent location, bar staff make excellent cocktails and are super welcoming

no laundry facilities

collin, johnathan, the older gentleman in the resturant and everyone in the rooftop bar was amazong

the roof top bar has incredible views

hotel has a fun decor and nice amenities (good coffee, decent restaurant, really great gym, rooftop bar) but a

there is a fantastic rooftop bar with the most amazing views

lastly, you should offer a laundry package in addition to paying per item, especially for guests who are staying

requested laundry and needed it completed by following afternoon

laundry not available every day

the gym was terrible, small, poorly equipped, and hot.

gym size.

they have a laundry facility

location location location. restaurants and mall close. great staff and has laundry onsite:

grab n go breakfast was fine, laundry facilities useful and parking fine

location they have 24h coin laundry

easy hotel, i appreciated having the laundry room there.

cleaner put my t shirt in the laundry with the linen and it disappeared

the bar/restaurant directly connected to the lobby closes at 9 pm, or closed for private party laundry service

small gym which we used a couple of times

was a little disappointed that the restaurants were not open for room service.

shuttle, no wifi, there was a parade directly in front of the hotel that we were not warned of the day we left

bottled water was delivered to our room even prior to our room service order, which was delightful

nice comfortable room the service was quite quick in terms of room service / in-room dining the gym was great

the kids around seem to enjoy it

we were traveling with kids and no amenities provided for

swimming pool is so small that not possible to do laps. laps with 6 kids is also challenging.

it took 2 phone calls to remind the front desk to deliver my clean laundry.

great location, pet friendly

gym was very small with a peleton, cross trainer and jogger with a few free weights

deal, including breakfast at their nice restaurant

was kinda shocked at the $100 fee just for emergencies just incase a pet distroys something but they said i'd

laundry order should not have been accepted if it could not be returned in advance of my checkout

family of four (parents and two teenage kids) really liked the w

steak from room service

limited room service menu.

they are pet friendly, and keep everything spotless, i hate hotels that turn down people with

loved the full kitchen, relax area and roof access being developed on the top floor, guest laundry

no laundry facility

homeless nearby; the fact that there were no laundry facilities on-site; the limited hours of operation for the

no baggage storage no laundry

no laundry service or machines available (so i had to go through an exterior service provider that

laundry facilities

if you book an apartment, you can use the laundry

the free breakfast and the choices, the cleanliness of the hotel, and free laundry

hotel wifi was slightly weak. uber-ing was challenging. it could not locate the hotel location.

breakfast is good but not much variety

no laundry options either

the hotel does not have laundry and their parking ramp is $40 a day

no towels in the pool area, no microwave in the standard room, no onsite laundry,

they had issues with laundry, so a couple of days it was impossible to get clean towels

no cleaner/laundry bag

front desk staff, spacious clean lobby, free hot breakfast, free guest laundry and a perfect central south lake

we used the complimentary laundry service which was excellent

location was great! room was so clean and very spacious. loved the laundry area.

breakfast was good - nice bagel, waffle and coffee. clean hotel and has free laundry

everything was clean except the laundry room.

to pay for wifi, like why

great location, clean rooms, decent gym. lovely view from the rooftop bar.

only to have to walk up a busy dangerous ramp with our luggage and kids for parking

nice gym and sauna room

- gym was good

i also had to ask to have packages and laundry delivered to our room which was surprising as i just expected

very good choice for breakfast

early check in and later check out times

breakfast included but this seems to be true of all upscale places

a better selection of bath products for the spa tub would be nice also

no laundry

no breakfast service or laundry facilities.

the dates i've seen the rings cost 500 sine nights which i would not pay and they don't offer a laundry room

straight yummy raw, crunchy sugar and i usually eat like 6 each stay and take a few home for the kids or hubs

in house restaurant and no room service thankfully coffee and breakfast available 6:30 am to 12:30

no laundry facilities or gym.

my suitcases up and i have to go down to reception to pick up a delivery or to send my clothes to laundry

no laundry facilities or gym.

fast wifi they wanna charge you in 2024

gym is very small and one needs to pay for the premium gym

the front desk staff wasn't clear about no maid/laundry service during our stay (related to covid) as we checked

that was probably the most annoying thing in the absence of room service

you re in a terrace room and waiting on room service make sure you are in the bedroom side of your room

wonderful bar and restaurant

less facilties,gym,business center than four seasons or like hotels,but definitely worth the stay

was our wedding night and we were incredibly disappointed with the lack of customer service and room service

the nightly happy hour was fun and we had a fantastic breakfast in the hotel restaurant

breakfast was very good

i ordered room service and asked for a well-done burger, but it was still a little pink

staff is amazing, clean rooms, amazing bed and pillows, great bar with awesome drinks and bartenders, and unique

no microwave and laundry room

we used a pick up laundry service and they allowed the pick up and drop off from their reception desk

beautifully decorated, conveniently located a block from pike place market, pet friendly, nice staff, restaurant

wifi not working

wifi had slow service and effected the tv in the room and my phone connection

comfortable and excellent staff, especially daniel at the bar on the 16th floor

the restaurant and bar are closed on monday s when we were there

room service menu and no regular coffee in the rooms

24hr room service

staff helpful , room service great , rooms are spacious , but the location it s more for business people

roof top bar was spectacular

very small rooms and slow room service

no room service at 6am because the chef wasn t there and didn t have a replacement.

gym is nice and even has 2 pelotons

the rooftop bar was amazing as always and we indulged in breakfast in bed-which was incredible

two of the laundry rooms had broken appliances

hotel across the street to ask/buy things from there which was pretty uncomfortable and awkward), laundry guest

were very accommodating, the gyms great, the laundry was convenient after a long trip, the room was better than

laundry machines are kinda annoying, the card readers take forever to start working, might as well

laundry service poor with most washers/dryers not working on many floor except one

in the laundry room most of the machines are out of order or in need of service.

excellent breakfast,indoor pool,laundry facility

works, front desk always cheerful and says hello, jacuzzi, laundry room always clean, grocery shopping service

great check in staff very late at night, excellent room, very clean, great laundry facilities

desk never took care of laundry

i really loved the attention to detail for the kids, small slippers and

cocktails were mediocre and the pool bar staff was inattentive and at times downright

didn't have breakfast there, but did order food from the pool bar

i really loved the attention to detail for the kids, small slippers and

breakfast service by the lobby is rather slow

room service, the bathrobes, delivery laundry service on an off day, everything.

we really enjoyed our sunday breakfast via room service

no room service

very minor point, but there are no facilities on site bar restaurant etc except room service but lots of options

the room, amenities , location was perfect-would be nice to have a small bar within the inn but there are plenty

laundry machine service was so confusing and difficult that i got the reception employee to come

oh, and guest laundry on each floor is a bonus easy to use with app

a huge bonus for long-term travelers is the guest laundry facilities on-site

$2/load laundry was also a huge bonus

the hotel also had a laundry room which came in handy for us

the hotel has a small rooftop and also a laundry room, which can be very useful while traveling

there is a guest laundry available on site, which is always a bonus when travelling

customer service at front desk, very clean and comfortable room, excellent guest laundry facility

they have laundry facilities in case of a clothing mishaps

there were even on-site laundry facilities so we washed all our clothes before heading back home

great bathtub. spa style.

location, restaurant downstairs was delicious, but most importantly the staff and room service were exceptional

on the hotel website it says that there's a pool and a hot tub ((not just for spa use) when i got there i was

- from stephen greeting us at the door, the porters, the lovely receptionists, cleaners and bar lady

all great. used the golf simulator and gym

son had a bike wreck and the gentleman at the desk gave us bandages and had quarters to buy for laundry facilities

they key card had to be swapped out twice and the laundry door wouldn t open.

very friendly which is the only reason i would return but the amenities are non existent and the laundry room

didn t like that the laundry was not available and i had to walk a few blocks to another

laundry facilities not working.

had a small discrepancy where the hotel charged me on my closing folio for a room service item that i did not

room service very good

we enjoyed a complimentary buffet breakfast, that was great

the gym was excellent, pity there is no pool, but all else is fabulous.

historic hotel ,great staff ,the food was great ,morning breakfast buffet, delicious great craft cocktails from

good laundry facilities

this hotel needs a guest washer and dryer....not just a laundry service.

of laundry services and front desk staff who checked us in wasn t very friendly or

it depends but you can get a room close to laundry at the property and there be noise 24/7

supposed to be able to check in at 3 and room wasn t ready till 4. no laundry facilities

location was great and the room was very comfortable especially for the kids since the beds were low

very spacious , roomy like an apartment with out the kitchen .

very good location and excellent gym facilities

we used the cardio gym which was small but perfectly organized and full of great equipment to train

we arrived late with two kids under 4 years old in a minivan and they said we can't unload out front, couldn

the gym was nice, and having laundry service in the hotel was a great perk

laundry room needs a lot of attention!

had self serve laundry room

laundry on site and staff was pleasant.

location and view were great. they gave me a early check in

lovely views. rooms big. 2 sinks. guest laundry.

laundry facilities, great for long haul travellers, paper every day very good, shuttle into town ,

laundry units are available free

enjoy the breakfast and all the amenities, especially the free laundry service.

they also have free parking if you have a rental car, free breakfast, and free laundry available

a nice hotel close to pike place market. harbour views from our room. free guest laundry.

laundry service could be a little better

there s no microwave in the room either and they don t have a laundry facility which is essential for an

no free wifi.

food in bar area is not great

it was very well laid out and the room was quiet even near the laundry

the guest laundry room was a plus, which came handy mid-trip

good laundry

the 24 hour laundry was very good

i needed to do laundry one night and they even went to storage and got me a laundry

laundry coin operated in building also

the location and the room was comfortable. i want to work out in the gym next time we go

great gym onsite as well

also didn't like that the room service we treated ourselves to on the first night came in cardboard containers

we had no view (paid a great amount of money)and wifi wasn t working

bedbugs in the bed, and the manager s attitude in telling me how to do my own laundry after myself and my

didn't like that for the money i was paying for the room, there were no laundry services on site other than

no laundry service but understandable.

like the anti-theft hangers, i'd rather have plastic proper hangers to hang some hand laundry in the bathroom,

choice of breakfast was good bed was very comffortable

to have guest laundry here, but too bad that the dryers on the 2nd floor were always not working

i needed a microwave and laundry and complimentary coffee in the morning

and porrige for bf, free parking in streets around the hotel possible, laundry and dryer, fitness room (but not

room was clean and the hotel had a laundry room as well as an ice machine nearby

there is also a guest laundry on-site which was easily accessible

load of laudry, washed and dried plus a tiny box of laundry soap from the office cost 18

was a very bad smell coming from the laundry room that was out of service but not really the fault of

also, we used the laundry

when someone used the laundry machines, it does get kind of loud if your room is next to them

the front desk had no quarters for the laundry machines that operate with only quarters

oh there was laundry services for a

nice laundry room, gym, and pool

location,limited laundry service, have to ask daily for housekeeping

laundry room was adequate

laundry facilities exist, but a broken machine was not marked

major con: no laundry service outside or in, was a disappointment

no same day laundry service

no laundry facilities

laundry, two microwaves in the room but no toaster, and no plates

there are yellow ropes wrapped and hung inside laundry bag in the room but i hadn t tried

laundry service ruin some of my clothes

is no laundry, despite being advertised on the website

the exceptional staff is the only thing that made me continue my reservation here (excluding laundry service)

that you had laundry facilities

no guest laundry.

great breakfast - reception staff helpful - guest laundry useful - clean - good kitchen, but not quite enough

can not change the settings on laundry; i just wanted to do a quick wash and had to wait down there for hours

staff was friendly, although we did not like being next to a storage/laundry room

we were next to the floors laundry/storage room so we heard folks late into the night

laundry room is in the fitness room without sign, waste me ~min, also the laundry machine is dirty,

laundry detergent that they used in the bed linens to include the blanket was more powerful than i

plus, the free laundry services

also a laundry on the premises

laundry room should have a small vending machine for single use detergent and dryer sheets

uhm, we're not kids, for $35, pour a normal sized drink for phuk sake

excellent staff, convenient underground parking, free laundry, better than average breakfast buffet, lovely

free laundry and the dinner social were very generous perks as well

is clean, the staff is friendly and helpful, the amenities were great for my group (gym, jacuzzi, laundry,

we also really appreciated the free laundry

the laundry room was free of charge

no laundry room. during my whole stay, unable to call front desk. busy signal everyday.

they also arranged for a lot of goodies, balloons, and a thoughtful card for my kids birthday

from the very beginning we liked everything: reception staff, our room, free pool and shuttle

pet friendly, customer-focused staff, breakfast included.

i like the main gathering area on how it's pet friendly

no laundry facilities.

wish there was laundry and a full service restaurant

no breakfast included, no laundry possibilities on site, it is

pet friendly!!! super clean!

the wifi network had issue but later sorted the staff were exceptionally friendly

the laundry room is so convenient

only ev charger was for tesla.

good breakfast options location - walking distance to uw private/secure parking

location and early check in. thank you.

the kitchen is a real kitchen, in size and equipment

no laundry service on property

$21/day for parking as well as wifi and other fees

gym is tiny, but i managed to do yoga there anyway

rooftop bar was hopping- but it was annoying for hotel guests to have to go all the way down to the lobby

the gym was to small

laundry facility hours are inconvenient

really appreciated the free laundry facility for guests

laundry and check out flexible

the laundry facilities were great

laundry facilities available

for my husband's 50th birthday and as a londoner formerly in the hospitality industry, his bar is kinda high

outstanding location and comfortable rooms, next to the best gym in town.

wish we d brought our swim suits for their awesome hot tub and pool

would have loved restaurant and bar to be open but understand covid contstraints

loved the health club too and pool and

the highlight is the olympic gym access

access to a great gym across the street with hot tub, 2 swimming pools and sauna

having the olympic athletic club as your pool/jacuzzi is perfect, you get full access to the club and the staff

loved the spa and the coffee and tea in the

love the gym access