the airport 10 min walk from/to the beach friendly staff and very helpful nice protected swimming pool a/c in

bed wifi

wifi, rooms too bright need a dimmer

no wifi

bar downstairs was also nice & staff at bar/restaurant were attentive

the room was ultra basic, no tv, no wifi in the room

remove carpets wifi must be improved

wifi not working in the room

and view, you get what you pay for breakfast was only toast coffee and juice pool area didnt have no lounge

it was clean and comfortable the staff was very nice,also liked the pool.

liked the resort pool, and the rooms

well equipped kitchen

the fact they say u they like ofter 1 bed room kitchen and living when u get they they give 1 bedrooms and the

while they have it she said no she is not going to give it to me these are the employees at the bar at night

wifi didn't work well in the rooms

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up

and there was something different for breakfast every day fantastic

of noise inside hotel, no different options for breakfast, some days no juice and didn't have fruit as pictured

daily breakfast but limited selection

their wifi password is 30 characters long and not even the staff can remember it

awesome breakfast

no wifi during my entire stay, staff reluctant to fix the issue

there were dirty soiled laundry and other cleaning equipment left near my room door the whole afternoon, night

breakfast is rather small and you have to ask for a lot of things as they are not displayed - tea,

bright modern room i was assigned this time, so comfortable, clean and modern loved loved the sky bar rooftop

wonderful staff, great location, excellent breakfast !!

the wifi reception is awesome, i worked and used social media without issues

we found two roaches in our room, one of them in our food that was order via room service.

out and the bar service was slow even i had tried to have several bottles of proseco ready, no wifi in the

room and hotel were amazing the gym was decent didn't get to enjoy the pool but they did their best to keep it

parking. hard to park. car dented in parking.

the gym needs to be updated.

room i was in was right next to the laundry machine that runs all day and night and is a bit

the cataleya hotel is very clean, wifi is good

wasn t any wifi

well equipped kitchen in apartments

did not like that you had to leave the facility for breakfast, but i also understand why that is the case

walkable to every sites in zona colonial, clean hotel with a nice roof top terrace a good gym for hotels guest

room overall was a very nice size, included was a mini bar in room for extra expenses

the gym was hard to get in and out of, but that's my sole complaint

s in the center of town they have a nice gym great breakfast and parking

the room was clean, i had good cleaning room service

ac was extremely noisy, we asked about laundry, they told us they charge 1

i believe that if you stay in a king bedroom with the balcony & breakfast included : the mini bar should be free

location is amazing and all girls from the bar at the cafeteria are so friendly and welling to help all guests

on top of that, very loud latin music banging from the bar below the hotel, from 10 am to 10 pm, non-stop, from

very safe and next to all attractions 2) hotel staff is very helpful and professional 3) wifi is a blast

they did my laundry and were very attentive

loved having breakfast under the mango tree, they were very attentive to me and i was happy to see the protocols

staff, the historic architecture, the clean and comfortable quiet room, the pool and breakfast

the staff was so nice to us and the kids, i will for sure stay there again when i m in santo domingo

the bar and food

location was perfect and the staff were kind and helpful. breakfast was ok.

it provided free local delicious breakfast with a variety of foods and fruits

the breakfast was very good.

breakfast are delicious,very good location.i love it so much.

gym was nice with a cable machine, walking machine, some weights and bathroom with one shower

there is a great laundry service 2 streets away - wash wash

more staff to speak english and laundry could be included in package

extra bed for kids could be better.

gym was closed during covid

the bar that holds the shower head fell off the wall, plaster in the ceiling was falling off, stained

they also allowed us to use the kitchen and use of the nice seating area

breakfast should have been somewhat better for the price

gave us a choice of breakfast and we were happy with that

i really liked the place, the delicious breakfast and a very friendly staff

the wifi was fast, the air conditioning nice, the location was pretty central.

we had a small apartment with a kitchen area (microwave, kettle, no full stove) and a separate bathroom

excellent hospitality, breakfast, communication and comfort

the only thing they need to change the breakfast menu

there was no wifi the all time i was there, tv didn't work

i didn't like that the other tau in calle conde serves the traditional dominican breakfast

close to supermarket, restaurants and laundry mat

expensive laundry service. we chose another local one instead.

the breakfast was everything you could want from fresh made eggs, smiley pancakes for the kids, yogurt, ham,

the breakfast was a 10

staff was awesome as was breakfast

i was sick at the hospital, she even help me with spanish and the medical staff and even did my laundry

delicious breakfast and great location near zona colonial attractions

the restaurant closes at 7:00 pm. there is no room service after that.

convenient location and breakfast was good.

was exceptional, complementary breakfast was fantastic, and the hotel location was perfect, lots of surrounding

did not have laundry in the building, i think it should be a most in every location or hotel especially for us

no laundry in the property

good breakfast till 11

great breakfast, clean rooms, really nice staff and service

spa bathtub of room not working, creaking doors, astroturf in common areas which ruined the

breakfast was in general a good continental breakfast; coffee, ham & cheese sandwiches with fried

the room was emazing and the breakfast a dream

i read there was breakfast- i was not offered breakfast. the wifi was poor.

just few minutes from colonial zone in santo domingo, great breakfast on the terrace included - choise from

it was nice the hot water and the breakfast and wifi was great

the touchpad for room service or please do not disturb button is also defective

there s two machines at the gym; neither worked

the location is perfect and a very nice pool

i especially liked the plaza outside next to the church, where you could sit and have breakfast from the hotel

roof top pool and bar are lovely

room service need tobe done daily

there was no swimming pool

the menu, especially the breakfast provided

the breakfast hours saud from 7-10, but they were not ready before 7:45

ham and little cheese toast bread and either coffee, coco or tang orange juice breakfast is trash pool not

the staff super friendly and helpful, we enjoyed a lot our stay :) also, they provide delicious breakfast and

the breakfast was excellent, in variety, presentation. but specially taste!!

breakfast was lovely a nice choice and you could eat inside or out side

beautiful architecture and design. delicious breakfast by the pool. relaxing ambiance.

a butler who took my breakfast order each morning and even doubled as my photographer by the pool he captured

the hotel bar and pool closes too early

there was not a parking lot and it is advertised as if there was.

amazing indoor swimming pool we enjoyed a lot, it so nice to have swimming pool for rest after hot and tiredfull

great location, clean room, helpful staff with good english, great breakfast.

they kitchen/living room area had no fan or ac so that room is very hot

laundry service, bar service, massage service excellent

this location is a complete dump it has no pool and no food it is small outdated and dirty

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

room was perfect but the staff was not good at all i asked for a spoon in the kitchen,i saw the spoon inside

wifi at my first room wasn't good, but i request the staff to change room and than every thing been

air conditioner, free wifi

free coffee, hot water, air conditioner, white fresh sheets, great staff, pool clean, secured parking, nice tv

the kitchen staff and room attendant young man were very nice . they serve nice breakfast .

i had a dress shirt laundered and they do not do their laundry on site

the in-house laundry service was also very quick

the casino is a plus

friendly staff, location of the hotel, cleanliness, breakfast and the staff was so nice

parking is available on the site. wifi ok. rooms relatively clean.

great price and location. laundry available for small fee. coffee in morning if you ask.

the breakfast was okay ...

no bar no vending machines no business centre breakfast is not offered but they bring in from outside if you

no breakfast, no coffee, nothing is good

the room service is very good

great price and location. laundry available for small fee. coffee in morning if you ask.

breakfast was the same every day

the pillows n the wifi

because i needed to get to the bus station that takes me to puerto plata, the place was dirty the wifi wasn

no bar no vending machines no business centre breakfast is not offered but they bring in from outside if you

in our room there wasn't good wifi signal sometimes.

although there was a good kitchen, there was barely any cooking equipment

new renovated rooms, good price, great location, free hotel parking, nice breakfast

there is nothing negative about this place except the wifi.

the wifi wasn t working on my floor

couldn't invite family to the pool

they offer late check out

clean pool

there is a good, very polite cook at breakfast making omelets to order and the breakfast is a good deal

there were kids and i think an exception could have been given seeing it was a holiday and i would have taken

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn

it needs a bar or restaurant.

it has good wifi for video and work, hot water, near by malecon and city center

only thing which could have been better was the waiting times around breakfast

plus breakfast included my favorite

no map or identification of where the pool and gym were

the balcony are not kids friendly. room with balcony is preferable for kids 13 and above.

casino

santo from the bar in the pool was extremely helpful and polite this guy needs a rise

spacious and comfortable rooms and beds, valet parking on site, good location with the old colonial town in

there was a laundry service but quite expensive for a family

rooftop views, complementary hours and breakfast, pool, convenient store, bell services, laundry, room service

the price and no laundry machines

late check out they charge you $10 per hour the laundry service is ridiculously expensive

they no longer provide basic amenities, like washcloths, face towels, lotion, laundry bags, etc

the hotel was very clean nice and modern. they had a very nice gym also

hotel was very clean !very good break fast buffet. great gym equipment

the breakfast was cool

overwhelmed with the staff hospitality, from the bell person( elias) to the reception( ivan), room service, the

there was a guide from room service that was extremely rude

the pool, the gym

there is a casino, i did not go in since i do not gamble

love the pool area with a lovely ocean view

it had all of my requirements. good leisure facilities and lovely outdoor pool.

breakfast was very good indeed

nice room and great breakfast. service-oriented hotel.

gym could have better machines

staff very professional and pleasant: from the parking lot attendant, greeter at the door, restaurant staff to

i loved the breakfast

good location with available free parking.

the idea of guests can do their laundry is very good.

laundry room,pool

has a gym, which is a huge plus for people like me and a free laundry area

liked that it had room service 24/7

nice bedroom with little balcony and refrigerator. very nice gym

the value, the cleanliness, location, and a little coffee and breakfast in the morning

breakfast was delicious

not enough parking, i had to park on the main street

- breakfast fresh cake coffee and juice - very close to restaurants and supermarket - generator, kitchen, aircon

breakfast is simple but very good quality and more then enough

i used the laundry service, it was ok as a laundry service itself, my only comment is that there should be

laundry staff couldn t speak english (it s an american hotel), unresponsive front desk, ironing

room service only until 11pm

friendly and helpfull all around (especially ashley and mary at the front desk, leonardo at the bar and ayhandy

the bar by the lobby was wonderful

laundry that tainted one of my shirts

took a long time to get laundry back had to call several times

small gym, hotel is a bit dated

pool

only ongoing -- and very minor -- criticism of this hotel, after three visits, is that the kitchen is very slow

very high laundry prices, you have to go to reception to pay for the laundry and then they bring the clothes,

the gym is limited

the lovely staff for starters, the spacious room with great views, the incredible pool area and the amazing

no health spa available

the wifi was on and off

breakfast is quite poor, the price for hotel is very high , there are only some tv channels, no

clean and they make a nice breakfast

the bed is very comfortable, the wifi worked well

breakfast and the restaurant (only three tables), attendant was ready to prepare dinner

only thing i think it wasn't ok it s the parking lot too small but the service was ok all your waiters are very

also laundry was not delivered into the room - reception insisted it was because of

they also had parking on site which it's pretty nice

it s a quiet area safe and the roof top pool is amazing with the

excellent breakfast buffet with very attentive staff

room 208, next to the bar and meeting room. very noisy.

kitchen was closed for days so no breakfast was included but i did get a refund for the breakfast

convenient to have a breakfast or a quick lunch on place (but the lady seems very tired

breakfast was good and room clean

big apartment 2/2 with kitchen, refrigerator, microwave, toaster and utensils very

wifi reception in my room was poor

do not have room service (to eat) however you can request something from the inhouse restaurants

the rooftop bar has great view and i appreciate rudi s service and fun conversation - pena colada is a

nothing for kids

they can do laundry if you ask them so

breakfast was good

no hot shower , slow wifi soo much dust under the bed not properly cleaned

very comfortable bed and pillows slept like a baby ud83dude02 breakfast was a little slow and not much to eat

breakfast was good and you coould take as much as you wanted

the staff in the lobby and the bar areas were nice and friendly

very clean. plenty of space. great kitchen corner. laundry on site.

manager went above and beyond to allow me to use the laundry room although the front desk told me i would have

wifi in my room was terrible. superfast downstairs but slow in the room.

like that we had the comfort of the full kitchen, since we were there for a tennis competition

all i felt was missing was some bacon at breakfast and maybe a pool or terrace area.

the staff is not very efficient, for the laundry it was

location, parkings, wifi

there is no room service

breakfast wasn't so great

breakfast was delicious, the employees are nice and the room is very comfortable

room service was quick and easy, as hubby and i both needed our

wait times for room service was over an hour

golds gym access next door to hotel, amazing pool, great views, solid food offering

bed, pool

in the evening at the bar area need some attention

good breakfast and clean hotel rooms.

delicious food at the restaurant, fast room service and delightful breakfast

new, clean, service, breakfast, room, value, etc

the breakfast can have more variety

they need to have an employee at the pool bar all the time to serve all guests when they needs services or when

it s a real home. good ac, stove, fridge, laundry and gym.

friendly staff, amazing breakfast, very clean facility

i liked the style - very modern and nice gym

was fantastic breakfast and also dinner menu was great and quality food experience

the staff, the breakfast and the view from the room and restaurant. excellent location